2013 RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2013 RAM 1500. Newest first.
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the…
Risk and remedy
Risk
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the…
Risk and remedy
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag…
Risk and remedy
Risk
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Remedy
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk and remedy
Risk
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Remedy
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can…
Risk and remedy
Risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk and remedy
Risk
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt…
Risk and remedy
Risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
Risk and remedy
Risk
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Remedy
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
Risk and remedy
Risk
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to…
Risk and remedy
Risk
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal…
Risk and remedy
Risk
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle…
Risk and remedy
Risk
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Owner complaints
1,281 complaints72 involved a crash10 involved a fire37 injuries
What owners report most
Latest complaints
- Steering
The contact owns a 2013 Ram 1500. The contact stated that while driving 5 MPH and making a left turn, the steering wheel failed to turn in the intended direction. The steering failure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with…
The contact owns a 2013 Ram 1500. The contact stated that while driving 5 MPH and making a left turn, the steering wheel failed to turn in the intended direction. The steering failure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with electronic rack and pinion failure. The contact was informed that the electronic rack and pinion needed to be replaced. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 135,000.
- Steering
The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, there was an unknown steering message displayed. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The contact was informed that the steering module was inoperable and…
The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, there was an unknown steering message displayed. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The contact was informed that the steering module was inoperable and needed to be replaced. Upon investigation, the contact discovered NHTSA Action Number: RQ23003 (Steering); and associated the failure with the investigation. The contact had the vehicle repaired by the dealer; however, the contact stated that the steering wheel became firm while accelerating. The failure mileage was 73,661.
- Steering
Power steering is intermittently working. My truck barely made it to the side of the road because it was so hard to steer. If there was more traffic at the time I don't think I would have made it.
- Steering
The contact owns a 2013 Ram 1500. The contact stated that while driving 5 MPH and attempting to make a right turn, the steering wheel failed to turn in the intended direction. Additionally, the power steering failure warning light was illuminated. The vehicle was taken to an independent mechanic…
The contact owns a 2013 Ram 1500. The contact stated that while driving 5 MPH and attempting to make a right turn, the steering wheel failed to turn in the intended direction. Additionally, the power steering failure warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with electronic power steering failure and an ESC software failure. The contact was informed that the ESC software needed to be updated, and the electronic power steering unit needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 196,000.
- Steering
Power steering. While driving lost all control of the power steering. Mechanic said it's a fault in the internal of the electronic power steering.
- Steering
1. Electric Power steering Rack and Pinion assermbly quit working. Turning into my drive way to park and the power steering completely quit working causing me to almost run into the side of our new ( 1 month 2026 KIA ) before I could get my 2013 1500 stopped. 2.Yes it is avaible for inspection. 3.…
1. Electric Power steering Rack and Pinion assermbly quit working. Turning into my drive way to park and the power steering completely quit working causing me to almost run into the side of our new ( 1 month 2026 KIA ) before I could get my 2013 1500 stopped. 2.Yes it is avaible for inspection. 3. I have not taken it to anyone, I have been a mechanic in the military and work for serveral auto dealerships ( 76 years old now ). 4. Service Electric Power Steering warnng light came on same time the power steering quit working only for a second then went off, now warning light comes on with key in run position briefly but goes out and when the engine is running I get no warning light.
- Steering
We were going to the beach a couple of days ago. While I was driving down the highway the power steering went out. All of a sudden I had no control over the steering. I was fortunate enough that the person on the right side of me was alert enough to recognize that something wrong was happening as…
We were going to the beach a couple of days ago. While I was driving down the highway the power steering went out. All of a sudden I had no control over the steering. I was fortunate enough that the person on the right side of me was alert enough to recognize that something wrong was happening as I quickly veered into his lane. I was able to slow down enough and fight the wheel for control and get it parked on the medium. If he wouldn't have been alert this could have had some bad results. He pulled over and checked on us. Ensured we had a phone. The truck is available for a inspection. The truck is a 2013 but it has been pampered taken care of. Milage is only 47,510 miles. If the miles of the truck truly represented the age. 13 years old but it's well under 50,000 miles.
- Steering
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact became aware that one of the brake calipers was locking up, causing the vehicle to veer from side to side while accelerating. The vehicle was driven to an independent mechanic, where a…
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact became aware that one of the brake calipers was locking up, causing the vehicle to veer from side to side while accelerating. The vehicle was driven to an independent mechanic, where a technician diagnosed the vehicle with a seized brake caliper. The service center confirmed the failure. Due to the constant dragging, the brake pads became excessively worn and failed to perform as needed. The brake parts were replaced, and the vehicle was repaired. The contact was able to control the vehicle; however, the steering wheel was firmer than normal.
- Steering
Intermittent loss of power stering
- Steering
While making a left turn the steering wheel jerked slightly and vehicle suddenly became difficult to steer. Noted a red flashing steering wheel icon with a red flashing exclamation mark icon on the instrument panel. An accident was narrowly avoided only due to the strength of the driver to manually…
While making a left turn the steering wheel jerked slightly and vehicle suddenly became difficult to steer. Noted a red flashing steering wheel icon with a red flashing exclamation mark icon on the instrument panel. An accident was narrowly avoided only due to the strength of the driver to manually turn the vehicle sufficiently to avoid collision. Mechanic diagnosis is that the Electronic Steering Assist Motor or Module in the EPS Rack and Pinion assembly had failed. Vehicle has not been repaired as of yet.
- Steering
No warnings for power steering going out it just completely went out.
- Steering
Started vehicle, drove about 400 meters and the power steering went out while making a left turn. More than went out, as it felt like it actively fought me. I've driven vehicles without P/S before, and this was significantly worse. It almost caused me to overrun the turn and collide with an…
Started vehicle, drove about 400 meters and the power steering went out while making a left turn. More than went out, as it felt like it actively fought me. I've driven vehicles without P/S before, and this was significantly worse. It almost caused me to overrun the turn and collide with an embankment. I restarted the vehicle after a bit, and the power steering worked fine again for about 400 meters, whereupon it failed once more with similar symptoms. I can feel the steering wheel actively trying to work back the other direction when turning. It seems to be actively trying to return to straight status. I received a warning on the cluster about servicing power steering during both incidents. This warning cleared on startup.
- Steering
Lost all power steering
- Steering
The vehicles power steering randomly stopped working. I checked the fuse box 10amp and 125amp battery connection and no power issues with it. There is power to the rest of the vehicle.
- Steering
On 08/29/2026 while traveling on the interstate the electronic power steering light activated on the cluster of the 2013 ram 1500 truck. After hearing the warning and seeing the warning, there was no power steering on the vehicle as I was traveling at 70 mph down the interstate. The wheel was…
On 08/29/2026 while traveling on the interstate the electronic power steering light activated on the cluster of the 2013 ram 1500 truck. After hearing the warning and seeing the warning, there was no power steering on the vehicle as I was traveling at 70 mph down the interstate. The wheel was difficult to turn and the vehicle was hard to maintain control while driving. This presented a safety issue for myself and other motorist traveling on the same interstate as myself. The only warning I received was the warning when the power steering completely failed and was inoperable. no other symptom or warning was triggered. I have a scheduled appointment for the dealer to check the vehicle on Friday Sept 4, 2026 at 0800. I am a sworn sheriff's deputy and the vehicle displays a red steering wheel with a red exclamation mark beside it on the dash with a warning that reads "service power steering" power steering will begin to work again after shutdown of the truck and fail after a few minutes of driving and stays out.
- Steering
I had gone into my local Walmart after work and turned the truck off. After I came back out and turned the truck on, my power steering had gone out completely.
- Service brakes
A ton of 2013 ram 1500’s are having ABS module problems or needing repairs. Very unsafe to travel without it working properly. Unable to get a new part because Mopar discontinued making them. For what reason? I think this is the exact reason. Something needs to be done about it. To many reports of ABS modules being broken or not working/ functioning properly. Mine is broke and can not find a replacement.
- Steering
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15-20 MPH and attempting to make a left turn, the steering wheel became difficult to turn, and the contact stopped the vehicle and activated the hazard lights. Another driver assisted the contact in moving the…
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15-20 MPH and attempting to make a left turn, the steering wheel became difficult to turn, and the contact stopped the vehicle and activated the hazard lights. Another driver assisted the contact in moving the vehicle to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the electric power steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact associated the failure with NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
- Service brakes
The anti-lock braking system (ABS) and electronic stability/traction control system on my 2013 Ram 1500 have malfunctioned. The Serious incident occurred when another vehicle pulled out in front of me and I had to brake hard. Dash immediately displayed the ABS and brake warning lights, The normal…
The anti-lock braking system (ABS) and electronic stability/traction control system on my 2013 Ram 1500 have malfunctioned. The Serious incident occurred when another vehicle pulled out in front of me and I had to brake hard. Dash immediately displayed the ABS and brake warning lights, The normal hydraulic brakes operated, but ABS did not activate. The wheels locked and the vehicle skidded sideways during the emergency stop, significantly reducing directional control and creating a significant risk of collision and rollover. Diagnostic scanning identified DTC C2200-49, indicating an internal electronic failure of the ABS control module. The problem has progressively worsened. The warnings now occur at normal temperatures and may appear immediately after ignition. The vehicle also displays “Service Integrated Electronic Brake System,” and traction control becomes unavailable. On another occasion, while accelerating on a dry road at approximately 70°F ambient temperature, I heard a click and felt a slight jerk immediately before the ABS/brake warning lights illuminated. The ABS control module is available for inspection upon request. The identified ABS control module is Mopar part number 68196035AA. I have found that obtaining a new replacement module may be difficult because the original part appears to be discontinued/unavailable through normal OEM sources. The failure has progressed from intermittent to persistent and has resulted in the actual loss of ABS, traction control, and electronic stability functions. The vehicle retains conventional braking, but the emergency braking incident demonstrated that wheel lock and loss of directional stability can occur when ABS is unavailable. The vehicle/component has not yet been inspected by the manufacturer, police, or insurance representatives. The diagnostic code and warning behavior have been reproduced repeatily.
- Steering
Electronic power steering suddenly went out while driving
- Forward collision avoidance › Automatic emergency braking · Service brakes
I am receiving code C2200, and the ABS, brake, lights on confirmed by my local Jeep, Dodge, Ram dealership. The dealership wants to sell me aftermarket ABS module telling me it's a 50/50 chance of it working with electronic flush. All other ABS modules are on backorder with the current safety recall for 2019, 2021-2024 Ram 1500's.
- Electrical system · Steering
see it’s a known things with rams that the electronic power steering goes out randomly because of how dodge made it and the dealerships don’t do recalls for it and it’s absolutely absurd to spend 2-4k$ for a fix
- Electrical system · Engine
In December 2025, my check engine light came on. Diagnostic codes read P0128 (coolant thermostat) and U1467 (module communication). I took the vehicle to a mechanic, who diagnosed and repaired the issue. Shortly after, the check engine light returned, so the same mechanic replaced the ECM (plug and…
In December 2025, my check engine light came on. Diagnostic codes read P0128 (coolant thermostat) and U1467 (module communication). I took the vehicle to a mechanic, who diagnosed and repaired the issue. Shortly after, the check engine light returned, so the same mechanic replaced the ECM (plug and play). This repair did not resolve the check engine light. The mechanic recommended I take the vehicle to a dealership and identified a related service bulletin tied to Safety Recall N25 / NHTSA Campaign 13V-177 (three-way coolant valve). To confirm this diagnosis, I sought a second opinion from another independent mechanic. That shop purchased the coolant valve part directly from a dealership, installed it on my truck, and the same issue persisted. They also were unable to resolve it and advised me to take the vehicle to a dealership. I researched NHTSA Campaign 13V-177 (Chrysler Manufacturer Campaign N25) and confirmed that Chrysler recalled certain 2013 RAM 1500 trucks built between June 25, 2012 and December 12, 2012, because the coolant bypass valve may stick in a position that prevents coolant flow to the heater core. The official remedy for this recall is replacement of the coolant valve along with an updated module calibration, performed by a dealer. I was told by dealership staff that there is no active recall on my vehicle. However, my truck matches the affected description, and I have not had the calibration portion of the recall remedy performed, only the physical part replacement, which two independent mechanics have already completed without resolving the underlying issue. My vehicle is currently at Landmark Dodge in Morrow, GA. Despite this being an open federal safety recall (13V-177/N25) with a remedy that includes a required software calibration update, the dealership is attempting to charge me for this repair, even though I have already paid to have the physical part replaced twice by independent mechanics.
- Steering
Power steering has failed. The vehicle is available for inspection. The steering without power assist is worthless. There is no way to avoid any kind of emergency incident. An independent repair shop has verified that the steering doesn't work. No one else has inspected the vehicle. In the…
Power steering has failed. The vehicle is available for inspection. The steering without power assist is worthless. There is no way to avoid any kind of emergency incident. An independent repair shop has verified that the steering doesn't work. No one else has inspected the vehicle. In the dashboard information panel there is a flashing red warning light that was on when the vehicle was started. The symbol is a steering wheel and an exclamation mark. This first appeared on July 10, 2026.
- Steering
The power steering light is on and will not steer properly. The vehicle is well maintained with only 70k. I have read some other issues with steering.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models…
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Intermittent/Comp Loss of Power Steering
The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive…
The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive (FCA) conducted recall campaign 16V-167 to address a possible contamination of the electrical power steering unit in certain model year 2015-2016 RAM 1500. The recall involved 440 vehicles and potentially resulted in loss of power steering assist.Consumer complaints indicate a similar failure may be occurring in vehicles that are out of scope of the recall.A Recall Query has been opened to determine if the scope of the recall mentioned above is correct or if another defect might exist that causes the alleged steering concerns.The reports cited above are listed in the attached document.
- Vehicle Rollaway
Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler…
Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design. Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter. Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24…
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011751"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
- 11010205Plate - Planetary
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 10248951Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247995Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234468Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231989Powertrain Diagnostic And System Enhancements
- 10231979Mirror Tilt In Reverse Feature Is Not Functioning Correctly
- 10231735Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10230050Noise From Under Seat With Occupant Seated.
- 10229947(PCM) with new software
- 10229928RG3 RG4 RJ3 RJ4 Radio Enhancements
- 10229918Flash: 3.6L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Code has been set: P0607 - ECU Internal Performance P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. Scan tool improved accuracy on mode 6, cylinder imbalance.
- 10229886Flash: Drone or Vibration Present During MDS Operation This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. New PCM software is being released to address a customer?s concern of a drone or vibration type condition while driving at highway speeds during MDS (Multiple Displacement System) operation.In addition, the following powertrain system improvements/enhancements are also included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. (Only applies to vehicles using a block heater in ambient temperatures greater than -20F(-29C)).
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229870Antenna, Base Cable and Bracket TechTip applies to 2013MY Ram trucks. Prior to replacing this antenna for either of the following codes confirm the vehicle has, at a minimum, software revision noted in SB 08-077-13. Prior to this software revision the codes would be set even though the customer didn't have any antenna-related issues.~ B1562-13 GPS Antenna-Circuit Open.~ B156B-13 Satellite Radio Antenna-Circuit Open.
- 10229857Transmission Shift Enhancements - Adaptation Drive Learn Procedure
- 10229828Flash: Air Suspension Message Battery Voltage Low
- 10229810Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229454Cooler - egr
- 10229255Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10229252CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
- 10229204Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
Every RAM 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.