2024 RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2024 RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2024 RAM 1500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk and remedy
Risk
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective devices, and Associated Equipment."
Risk and remedy
Risk
Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed October 23, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is A1B.
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control…
Risk and remedy
Risk
Driving with a disabled electronic stability control system can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and…
Risk and remedy
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Owner complaints
78 complaints7 involved a crash2 involved a fire3 injuries
What owners report most
Latest complaints
- Engine
When driving at slow speed with the auto stop/start turned off the engine will shut off and have to reset to park before it can restart. This doesn’t happen often and the dealership says it can’t duplicate it and there is no malfunction code in the data storage.My fear is this could happen in traffic and cause an accident.
- Steering
Failure of the power steering system. Almost impossible to turn at slow speeds.
- Power train · Unknown or other · Vehicle speed control
Vehicle: 2024 Ram 1500 Big Horn – 3.6L V6 eTorque Approximate mileage: 41,400 miles I am submitting this complaint regarding multiple incidents involving unexpected engine RPM increases, abnormal acceleration, and delayed throttle response following activation of the Auto Start/Stop system. On…
Vehicle: 2024 Ram 1500 Big Horn – 3.6L V6 eTorque Approximate mileage: 41,400 miles I am submitting this complaint regarding multiple incidents involving unexpected engine RPM increases, abnormal acceleration, and delayed throttle response following activation of the Auto Start/Stop system. On two separate occasions, while accelerating, the engine RPMs unexpectedly increased to approximately 3,000–4,000 without a corresponding increase in vehicle speed. The truck felt as though the transmission was temporarily disengaged or in neutral. I had to release the accelerator to allow the RPMs to return to normal. On October 11, 2026, I experienced another concerning incident while stopped at a stop sign preparing to make a right turn. The Auto Start/Stop system had shut off the engine while I was holding the brake. When I released the brake pedal, the engine restarted immediately. However, when I lightly pressed and held the accelerator, the vehicle did not move, and the engine RPMs did not increase. It felt as though the vehicle was being held in place despite my foot being off the brake. After approximately 2–3 seconds, the vehicle began moving normally without me releasing or pressing the accelerator again. No dashboard warning lights or error messages appeared during these incidents. Approximately three days before the latest incident, I brought the vehicle to an authorized Ram dealership and reported the concerns. The dealership performed diagnostic checks and a road test but informed me that no diagnostic trouble codes were found and the problem could not be reproduced. I was advised that my concerns were documented in their records. Despite the dealership inspection, the vehicle experienced another malfunction. I am concerned that these intermittent issues could result in a collision, particularly when entering intersections, merging into traffic, or accelerating from a stop. I am requesting that NHTSA review these incidents and investigate whether simila
- Back over prevention › Sensing system › Camera
Problem : Noticed that after every IGNITION START / REMOTE START , the 12in infotainment screen freezes for few seconds and goes down entirely with a blip in the speakers. Issue gets resolved after few minutes with manually Turning ON the Screen. Reverse Camera cannot be selected while in reverse…
Problem : Noticed that after every IGNITION START / REMOTE START , the 12in infotainment screen freezes for few seconds and goes down entirely with a blip in the speakers. Issue gets resolved after few minutes with manually Turning ON the Screen. Reverse Camera cannot be selected while in reverse during this state. Video is attached for reference. Video - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
My mom was driving my 2024 Ram 1500 Limited equipped with eTorque and was coming to a stop. While decelerating, the vehicle suddenly and unexpectedly accelerated forward without her intentionally pressing the accelerator pedal. She immediately applied the brakes in an attempt to stop the vehicle…
My mom was driving my 2024 Ram 1500 Limited equipped with eTorque and was coming to a stop. While decelerating, the vehicle suddenly and unexpectedly accelerated forward without her intentionally pressing the accelerator pedal. She immediately applied the brakes in an attempt to stop the vehicle, but I was unable to stop it before the vehicle struck a brick building. The collision caused damage to the front of my vehicle and substantial damage to the building’s brick exterior wall. The acceleration was unexpected and occurred while she was attempting to slow/stop the vehicle. I am concerned that an electronic throttle, powertrain, eTorque/48-volt system, braking, software, or other vehicle malfunction may have contributed to the incident. The exact cause has not yet been determined. I am requesting that this incident be documented and investigated as a potential vehicle safety defect.
- Air bags · Forward collision avoidance › Automatic emergency braking · Service brakes
I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical…
I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.
- Lane departure › Assist · Steering · Wheels
I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the…
I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the left, and the vehicle does not drive or track correctly. These complaints began before the bumper-to-bumper warranty expired. I was told that the vehicle needed an alignment and four new tires. I followed those recommendations and paid for both, but the problem never went away. The issue has now become a serious safety concern. At highway speeds, the front end wobbles and shakes significantly. I am concerned about the safety and stability of the vehicle and believe the steering, suspension, or other front-end components need to be properly inspected and diagnosed. Stellantis and the dealership now appear to be relying on the fact that the bumper-to-bumper warranty has expired, even though I began reporting and attempting to repair this same problem while the warranty was still active. The truck has also had issues with the sunroof/headliner, Uconnect system, and driver-side window button, but my main concern is the unresolved steering and front-end problem. I am requesting that Stellantis fully diagnose and repair this previously reported defect at no cost to me and provide an appropriate remedy if the vehicle cannot be safely and permanently repaired.
- Unknown or other
There’s a piece of the molding on the dashboard that is made of shiny material. It becomes blinding when the sun hits it daily. It’s because the material it’s made of that makes it unsafe to drive.
- Electrical system › 12v/24v/48v battery · Service brakes, hydraulic
The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several…
The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
- Suspension › Front › Control arm › Lower ball joint
The contact owns a 2024 Ram 1500. The contact stated that while driving at an undisclosed speed, after making a right turn, the front passenger's side wheel detached from the ball joint. The vehicle was uncontrollable. The vehicle crashed into a street sign. The passenger’s side of the vehicle then…
The contact owns a 2024 Ram 1500. The contact stated that while driving at an undisclosed speed, after making a right turn, the front passenger's side wheel detached from the ball joint. The vehicle was uncontrollable. The vehicle crashed into a street sign. The passenger’s side of the vehicle then crashed into two trees. The vehicle then crashed into a concrete pole and came to a stop. The vehicle was towed to a local tow yard. The contact sustained minor pain and bruising. No medical attention was required. The vehicle was not inspected by the insurance company. The vehicle was scheduled to be towed to a Collision Center. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
- Power train
The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the…
The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection by the insurance company and the dealership.
- Service brakes
Vehicle failed state inspection w less than 24,000 miles due to excessive rear brake wear. Brake pad wear was significantly greater and failed inspection on the piston side of the brake pads potentially indicating failure or improperly functioning of electronic emergency brake.
- Visibility/wiper
The turn signal switch activates the wipers sometimes. And sometimes the wipers ghost and run by themselves for no reason at all. This is very distracting and it has started to scratch the windshield. VERY DANGEROUS when travelling down the interstate at 70MPH and the wipers screech across the windshield all by themselves............PLEASE HELP.
- Electrical system
While driving down the highway, the vehicle completely lost power and the driver was forced to wrestle the truck to the side of the road in traffic.
- Electrical system · Power train · Unknown or other
NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple…
NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability failure - Turn signal malfunction risk - Prior electrical failure leaving vehicle inoperable Repair History and Response: Vehicle maintained at dealership. Stellantis case opened and partial (~80%) coverage offered but issue remains unresolved. Request: Investigation into potential safety-related defects involving electrical, drivetrain, and signaling systems. [XXX] DePinto Stellantis Case #: 96506923 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Forward collision avoidance › Warnings · Vehicle speed control
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary…
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
- Engine · Unknown or other · Visibility/wiper
Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a…
Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.
- Engine · Visibility/wiper
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in…
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....
- Visibility/wiper
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger side wiper stopped wiping, the arm is not moving up and down, yes How was your safety or the safety of others put at risk? This is causing the passenger side windshield to not be cleaned…
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger side wiper stopped wiping, the arm is not moving up and down, yes How was your safety or the safety of others put at risk? This is causing the passenger side windshield to not be cleaned impairing visibility/blind spot that would cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer saw the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer said it would take 3 days, has not been inspected yet as this is my only work truck Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? N/A, wiper arm just stopped moving one day
- Unknown or other
The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any…
The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any traffic, and had to turn my attention to the sun visor so to return my view of the highway. In my opinion, this put me and other drivers at risk because of 1) the period of time to remove the visor from blocking my sight, and 2) the inability to use this safety feature when it is needed. I have a video of the sun visor and how it blocked my view, but cannot upload it. Please observe closely the plastic where the sun visor retention happens, and broke. Without a design change, this will happen again. I have owned this vehicle 21 months at the time of the incident described above.
- Power train
Leaving work remote start did not work as it normally did. Started with the key noticed the the red flashing lightning bolt. Shortly after the truck jerked like I was hit from behind the RPMs were all over the place. I shut the truck off started again still flashing lightning bolt traction control…
Leaving work remote start did not work as it normally did. Started with the key noticed the the red flashing lightning bolt. Shortly after the truck jerked like I was hit from behind the RPMs were all over the place. I shut the truck off started again still flashing lightning bolt traction control light was on and other messages were popping up. Service air bag service throttle control ect. Rpms were up and down on its own. Let it run foe 10 minutes shut it off started again same thing it took 1 hour before I got the light to turn off. I drove it home it ran funny like it didn't want to shift and at a stoplight with foot on the break the RPM s were still all over the place. And again the truck lurched like I was hit from behind. I made it home parked the truck called the dealership asked for a diagnostics to be done as I had an appointment for oil change and tire rotation scheduled. Service department sid there were active codes and ice buildup on the throttle body. They said there was not a fix for this and to make sure the truck gets up to temp to burn off the moisture. My drive to work is 30 minutes and I let the truck warmup t9 temp before I drive it Everytime. It has happened consistently causing me to be late for work this is a big PROBLEM and unexceptionable as it is unsafe to have a truck lurch forward on its own. Having a newer truck with 15000 miles and the best warranty availability I would think RAM would stand behind their product and make it safe and dependable. But I was told by the service department this is a known problem that RAM does not have a fix for. Trucks 2023 and older have a fix not the 2024 and newer. Being late for work because if this is not acceptable either when it takes an hour for the light to go off to be out of limp mode as well. December 16 January 12 and 13 January 30-31 Service department recommended putting heat in my garage or installing a block heater but wernt sure if either would fix the issue.
- Electrical system · Electrical system › 12v/24v/48v battery
The contact owns a 2024 Ram 1500. The contact stated that while driving on the expressway at 60 MPH, the battery warning light illuminated. The vehicle then lost motive power while stopped at a stoplight. The vehicle was towed to the side of the roadway by the Police. The vehicle was then towed to…
The contact owns a 2024 Ram 1500. The contact stated that while driving on the expressway at 60 MPH, the battery warning light illuminated. The vehicle then lost motive power while stopped at a stoplight. The vehicle was towed to the side of the roadway by the Police. The vehicle was then towed to the local dealer, who determined there was a failure with the 48-Volt E-Torque battery. The vehicle was restarted and was driven for a month. There were no diagnostic codes retrieved. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 51,000.
- Fuel/propulsion system · Power train
My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake…
My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a right turn, neither the engine nor the eTorque system reengaged. As a result, the vehicle rolled forward under its own momentum into oncoming traffic. I immediately reapplied the brake to stop the vehicle. At that point, the vehicle unexpectedly shifted itself into Park, even though the engine never restarted. I then pressed the ignition button to turn the vehicle off and back on in order to restart the engine. After restarting, I was able to shift into Drive and move into the traffic lane just in time to avoid a collision. A crash was avoided only because oncoming vehicles were able to change lanes to avoid striking my vehicle. At the time of the incident, the vehicle had more than one-third of a tank of fuel, fewer than 33,000 miles, and has been serviced exclusively at the dealership. This incident occurred at the intersection of Riverbend Road and Park Road in Charlotte, North Carolina.
- Electrical system · Service brakes · Steering
As I was about to pull into my driveway my accelerator did not respond to braking I was going very slow about to make a left turn , less than 10mph Just As I started the left turn the wheel became unresponsive and the accelerator did not deccelerate At the same time my control panel seemed to…
As I was about to pull into my driveway my accelerator did not respond to braking I was going very slow about to make a left turn , less than 10mph Just As I started the left turn the wheel became unresponsive and the accelerator did not deccelerate At the same time my control panel seemed to glitch/flash I put both feet on the brake and stood on it as the truck continued forward until it struck the mailbox The truck stopped at that point but I could still hear the rear wheels turning on the road until I put it into park
- Engine · Power train · Unknown or other
On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous…
On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the right shoulder to safety. I have brought this issue up with the dealership on three different during service calls. Prior to [XXX] incident, the truck's computer system has never completely shut down all at once. I have told the service manager that I have had several issues on the electrical system, but was told there was nothing wrong. The lights that flashed on, the best I can remember were; Front Collision, Trailer Brakes, Checking Engine, plus others. I cannot remember all, due to maneuvering my vehicle to the right shoulder. Unfortunately, I have not have documentation on every occurrence of electrical/computer failure. I keep getting told that my computer system just needs an update. So the dealership must be somewhat aware that something is going on with my vehicle. The sad part is that I keep trying to resolve this issue with the Dealership, but they keep avoiding my phone calls or when I do go in person they tell me nothings wrong. Here is the name of the dealership I purchased the vehicle from with the extended warranty. "Lithia Dodge of Bend". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011921"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
- 11011774Backup Camera Poor Image Quality Inspection
- 11011751"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
- 11011725"Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Cruise control set speed and actual vehicle speed are offset. This bulletin involves reprogramming the PCM with the latest available software."
- 11011710Trailer Tow Pages App Gauges Not Showing Data After Radio Update
- 11011701ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
- 11010972Bushing - stabilizer bar
- 11010957Glass - backlite
- 11010956Glass - backlite
- 11010634"Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: Arabic text on the IPC is written in reverse order (left to right as opposed to right to left). This creates incomprehensible text on the screen. This bulletin involves updating the IPC with the latest available software."
- 11010624"Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: Arabic text on the IPC is written in reverse order (left to right as opposed to right to left). This creates incomprehensible text on the screen. This bulletin involves updating the IPC with the latest available software."
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010205Plate - Planetary
- 11009603Switch multifunction
- 11009580Valve body & control unit - transmission
- 11009561Switch - headlamp
- 11009081Service 4WD System Message Displayed. Diagnostic Trouble Code (DTC) C1472-13 Transfer Case Clutch Control Circuit Open, Set.
- 11008888Open and close rear glass window 2 times and check seal is not hanging or loose
- 11008744"Loss of Power in Reverse Customers may comment on one or more of the following: During engine cold start, the vehicle exhibits low torque when shifted into reverse gear. Loss of power in reverse gear. This bulletin provides information regarding the loss of engine torque when performing a cold start and immediately shifting into gear"
- 11008707Switch - headlamp
- 11008436Dome Lamp LED And Incandescent Bulb Servicing.
- 11008251Module - anti-lock brake system
- 11008249Module - anti-lock brake system
- 11008145Door Ajar Light On With Door(s) Closed.
- 11007994FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
- 11007993WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
- 11007982Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007201TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
- 11007172Horn Sound Is Weak, Off Tone, Or Inoperative.
- 11007076"Warranty operations newsletter volume 10, issue 8"
- 11006985"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."
- 11006948Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple RFH DTCs
- 11006882Air bag - driver
- 11006531"Coolant Contamination / Coolant System Flush Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P26A3 - Engine Coolant Bypass Valve A Range-Performance. This bulletin involves flushing the cooling system and replacing the Three-way coolant valve."
- 11006517Water Leak Rear Of Cab Rear Seat Or Headliner
- 11006515Wiper Motor Inoperative. Wiper Doesnt Work or Stops Randomly On Glass
- 11006241"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses."
- 11006223Message Displayed on the Cluster, "Service Active Dampening Suspension System"
- 11005414MODULE Door Windows does not function at 100% or is completely inoperative. Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************
Every RAM 1500 model year
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