2020 RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2020 RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2020 RAM 1500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk and remedy
Risk
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk and remedy
Risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Risk and remedy
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk and remedy
Risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Risk
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk and remedy
Risk
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera…
Risk and remedy
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Risk and remedy
Risk
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk and remedy
Risk
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Risk and remedy
Risk
Reduced visibility increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Risk and remedy
Risk
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Owner complaints
641 complaints24 involved a crash6 involved a fire15 injuries1 deaths
What owners report most
Latest complaints
- Vehicle speed control
I am reporting a serious safety concern involving our 2020 Ram 1500 Rebel. The vehicle has experienced repeated incidents of unintended acceleration, where it accelerates without the driver pressing the accelerator pedal. This problem has occurred on multiple occasions and presents a significant…
I am reporting a serious safety concern involving our 2020 Ram 1500 Rebel. The vehicle has experienced repeated incidents of unintended acceleration, where it accelerates without the driver pressing the accelerator pedal. This problem has occurred on multiple occasions and presents a significant risk to the driver, passengers, and other motorists. The vehicle previously displayed diagnostic trouble code P2138, which relates to the accelerator pedal position sensor circuits. We are concerned that this may indicate a malfunction involving the electronic throttle control or accelerator pedal system, although the exact cause has not been confirmed. The issue has now occurred again, raising serious concerns about the vehicle’s safety and the potential for an accident. We believe this dangerous and recurring condition warrants investigation by NHTSA. We are requesting that this complaint be documented and investigated to determine whether a safety-related defect exists.
- Exterior lighting › Turn signal › Switch
The contact owns a 2020 Ram 1500. The contact stated that while driving on the freeway at approximately 65 MPH, the turn signals activated without driver input and would not turn off. Additionally, an unidentified audible alert sounded during the failure. The failure recurred multiple times. The…
The contact owns a 2020 Ram 1500. The contact stated that while driving on the freeway at approximately 65 MPH, the turn signals activated without driver input and would not turn off. Additionally, an unidentified audible alert sounded during the failure. The failure recurred multiple times. The contact researched the failure and identified similar complaints involving other 2020 Ram 1500 vehicles. A local dealer was contacted and informed the contact no recalls applied to the vehicle, while advising of diagnostic fees. The failure mileage was approximately 61,000.
- Wheels
My tire pressure sensor system came on in my dash. Driver front wheel was not registering. Took vehicle to local Goodyear dealer to have checked. They said they were reading all the sensors in all 4 tires and they said the problem was in the sensors in my vehicle. Is this the same problem that is happening to the 2026 models. 09
- Unknown or other · Visibility/wiper
The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion.…
The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield wipers or standard defogging functions or whiping the windshield internally. It smeared across the glass, causing catastrophic blinding glare from oncoming headlights and traffic, creating an immediate and extreme risk of a collision. Simultaneously, the failure flooded the sealed cabin with toxic, atomized antifreeze fumes. Inhaling these chemical vapors caused immediate, acute coughing and dizziness while I was actively driving, physically impairing my ability to safely operate and control the vehicle and drastically increasing the risk of a collision Also, it was raining and I couldn't roll the windows down. Yes, the defect and cabin contamination were diagnosed by Priority One in Waterloo, IA No, the component has not been inspected by the manufacturer, police or insurance. There were no warning sign or dash light indicators.
- Electrical system · Seats · Structure › Body
On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and…
On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.
- Steering
The contact owns a 2020 Ram 1500. The contact stated that while driving 45 MPH, the steering wheel temporarily seized. The message "Service Power Steering" was displayed. The steering functionality returned and the contact continued driving. The vehicle was taken to an independent mechanic to be…
The contact owns a 2020 Ram 1500. The contact stated that while driving 45 MPH, the steering wheel temporarily seized. The message "Service Power Steering" was displayed. The steering functionality returned and the contact continued driving. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the electric power steering assist had failed and that the rack and pinion assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 56,500.
- Electrical system · Power train · Steering
The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed…
The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed, excessive force was needed to steer the vehicle. Additionally, the contact stated that the transmission intermittently surged forward while depressing the brake pedal. The vehicle was taken or towed to the dealer on several occasions. The vehicle was diagnosed with transaxle failure and steering column failures. The battery, transmission, and the radio were replaced on several occasions; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,959.
- Steering
The powersteering has just went out teice so far. I know the older year midels had this isse and a recall was issued.
- Air bags · Seat belts
I’m getting a service air bag/disabled, seat belt disconnected and auto park disengaged light on the dash. The lights come on after start up sometimes or randomly while driving, it clears it’s self after a few minutes occasionally and sometimes it doesn’t at all.
- Steering
The contact owns a 2020 Ram 1500. The contact stated that while driving 35 MPH, the power steering warning light illuminated and the message "Service Power Steering" was displayed. Additionally, the vehicle started making an abnormal sound. The vehicle was taken to the dealer and was diagnosed with…
The contact owns a 2020 Ram 1500. The contact stated that while driving 35 MPH, the power steering warning light illuminated and the message "Service Power Steering" was displayed. Additionally, the vehicle started making an abnormal sound. The vehicle was taken to the dealer and was diagnosed with power steering control module failure. The contact was informed that the vehicle was unsafe to drive. The manufacturer was contacted by phone and made aware of the failure. The contact was informed that the part for the repair was on back order. The failure mileage was approximately 106,861.
- Exterior lighting › Turn signal
The turn signal is malfunctioning in the opposition. It blinks right up. It blinks right down is off
- Seats › Front assembly › Head restraint
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked, the contact's [XXX] daughter seated in the rear passenger’s side seat attempted to exit the vehicle and removed the seat belt. The contact’s daughter was holding on to the passenger's side front seat headrest…
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked, the contact's [XXX] daughter seated in the rear passenger’s side seat attempted to exit the vehicle and removed the seat belt. The contact’s daughter was holding on to the passenger's side front seat headrest and the headrest snapped forward, and the contact's [XXX] daughter was pinned between the head rest and the roof of the vehicle. The contact stated that upon exiting the vehicle, the contact became aware that the daughter's neck was bruised. The failure mileage was approximately 97,200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
I have had repeated problems with this truck, even after repair repairs done by the RAM dealership. Currently, I am experiencing a failure of the high-pressure fuel system. I know it is on recall for other diesel engines, and I believe that this engine should be a part of that recall.
- Electrical system
"Factory rear window/brake light leak allowed water to flood the interior cabin, destroying the RF Hub module. This caused the vehicle to dynamically stall at 40 mph in traffic, creating a severe safety hazard."
- Steering
As I was driving the cooling fans started roaring. About 30 seconds later the Service power steering light flashed and I lost all power steering. As I was trying to pull over the steering came back intermittently. This almost made me wreck because I would be tugging on the wheel to turn and then all of a sudden have almost no resistance and violently turn.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2020 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 95,205, and at the time of reviewing the documents, it was discovered that the mileage was 95,911.
- Electrical system · Steering
While traveling at 40mph, total los of steering. Vehicle veered off the road and was uncontrollable. Power steering service light illuminated seconds before steering was inoperable. Turned off vehicle and restarted. Issue was not present after restart. Vehicle was recovered, sent to dealership for…
While traveling at 40mph, total los of steering. Vehicle veered off the road and was uncontrollable. Power steering service light illuminated seconds before steering was inoperable. Turned off vehicle and restarted. Issue was not present after restart. Vehicle was recovered, sent to dealership for diagnostic. Problem could not be replicated at dealership. The next day, vehicle had the same issue. This time in a school zone. Vehicle is now parked and not driven out of fear.
- Engine
I bought this used truck with 60K miles on it in 2024. It is a 2020 truck. At 136K the engine failed.........with the infamous [XXX]. I have an excel summary spread sheet on all maintenance I had done since I owned this truck and I did not pull or haul anything. I heard a tick for about 10 days…
I bought this used truck with 60K miles on it in 2024. It is a 2020 truck. At 136K the engine failed.........with the infamous [XXX]. I have an excel summary spread sheet on all maintenance I had done since I owned this truck and I did not pull or haul anything. I heard a tick for about 10 days before I took it to my dealer whom I bought it from and they stated after "scoping" that the # 8 cylinder misfired and cylinder wall scored and the lifter pin bearing failed thus cam shaft damaged and exhaust manifold cracked. They had to replace the engine with a remanufactured engine from [XXX] and replaced intake and exhaust Manifold at a cost of $ 15,021 out of my pocket. I was stuck with no options logically. I do not have a problem with the Dealership - [XXX]. I have a problem with Ram Engineering, Stalantis design. To me there is no excuse to have a big cast iron block v-8 fail at 136K miles. There are many more ram owners who have this same problem I just stated that I had. If I knew then what I know now i would have never bought this truck with this 5.7L engine. There were no warnings, messages or anything displayed to alert there was a problem. I expect that there was not enough oil flow to # 8 cylinder ( which is all the way back to the left rear ( passenger side) of the engine ) looking from the front of the truck as I read many Ram forums on line. I changed to oil every 5K miles with Mobil 1 full synthetic oil along with the filter - either Mobil 1 or WIX filters. some of the best on the market. I do not know what I can do now but this is rediculous. I won't get burned again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
Recall 01A was performed on my vehicle, but the replacement fuel pump failed again, contaminating the entire fuel loop with metal shavings and risking sudden engine stalling in traffic
- Unknown or other
While driving on I 75 steam began coming through our vents while we were 50 miles from home. There was also a very strong smell of coolant, which gave everyone headaches and made them feel nauseous. After taking it to a shop. We found that it was the heater core that had began leaking. after doing…
While driving on I 75 steam began coming through our vents while we were 50 miles from home. There was also a very strong smell of coolant, which gave everyone headaches and made them feel nauseous. After taking it to a shop. We found that it was the heater core that had began leaking. after doing some research, I found out that this is a common problem, even with vehicles of low mileage. I understand that mechanical failures happen however with a vehicle that only has 80,000 miles on it. This should not happen. I also believe this is a safety concern due to the fact that it causes the driver to become nauseous and possibly disoriented not to mention if enough coolant leaks, it can cause the vehicle to overheat or catch fire.
- Electrical system · Engine
Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by…
Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by several semi trucks because this was on a blind turn with very little shoulder and I basically had to hide in the woods for safety. Just this past week, less than two years after the replacement, the same issue happened again. This incident was on route 11, which is very busy and I was unable to get my vehicle of the road. An officer came to shield me until the tow truck came, but it was very sketchy. This total cost is over 3000$, and no support from Ram as to why this is happening. This past time the bearings went and there was a lot of smoke coming from the engine area. The smell of burning electronics was choking in the cab; at that point I had to get out of the truck due to the toxic fumes. I did file a complaint with them. With this being such a safety concern, why is there no recall? I can't be the only person having had to deal with this. From what the dealership says, this is happening a lot and there is currently an 8 month wait for the part. Just thought you should be aware of this very serious issue.
- Steering
The power steering goes out at random times after the steering warning light comes on. This usually happens after the secondary cooling system kicks in. I have had it looked at by one mechanic who thinks it's the rack and pinion portion of the steering, he was unable to find a replacement part. It…
The power steering goes out at random times after the steering warning light comes on. This usually happens after the secondary cooling system kicks in. I have had it looked at by one mechanic who thinks it's the rack and pinion portion of the steering, he was unable to find a replacement part. It is a danger when it happens especially on a curve, it will cause the steering to try and go straight which leads to the truck crossing lanes of traffic which could result in an accident. This all began in May of 2026 when the weather started warming up. Did not have this problem the first 6 months of ownership during the cooler weather of winter and spring. This problem happens almost daily especially during the heat of the day.
- Back over prevention
The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Three dealers, including Cross Jeep Chrysler (1501 Gardiner Ln, Louisville, KY 40218), were…
The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Three dealers, including Cross Jeep Chrysler (1501 Gardiner Ln, Louisville, KY 40218), were contacted. The dealers informed the contact that parts were not yet available and there was no date for the availability for the parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Electrical system
Loud whining sound coming from engine. The dealership confirmed a MGU Alternator failure.
- Electrical system · Power train
MGU Failed, 48v code P0DAF had early signs of premature failure. when on the highway, vehicle shut off completely, no power what so ever. Couldn't steer correctly and vehicle was going highway speeds (approximately 70mph) dealer has confirmed the issue being there MGU gone bad, but I have records…
MGU Failed, 48v code P0DAF had early signs of premature failure. when on the highway, vehicle shut off completely, no power what so ever. Couldn't steer correctly and vehicle was going highway speeds (approximately 70mph) dealer has confirmed the issue being there MGU gone bad, but I have records of water intrusion multiple times on the rear seats, headliner & back glass (XL1) and water intrusion can cause BPCM to go bad along with the MGU to go bad. they first appeared on or around December 2025, most likely way before that but just never noticed it. check engine light came on and showed a code for the BPCM going bad and then I had the CHMSL replaced 3 times under warranty & then the 4th visit they did they urethane warranty superseded the XL1 and even after that fix, there water leak still occurred and dealership wouldn't fix it they stated Stellantis denied the back glass replacement and further repairs because im out of warranty but the warranty expires 8 Years/150,000 miles and my vehicle is only 6 years old and sitting at 118,350 miles. but the entire problem with water intrusion most likely started anywhere from 60-70,000 miles ago. even when I purchased the vehicle at 39,801 miles I noticed the water stains on the headliner but was advised the CHMSL caused that so it was fixed so technically the CHMSL was replaced roughly 4 times along with the original making it a total of 5 CHSML. so my issue is that its highly possible that the water intrusion that was never fixed for thousands of miles and many months leaked into the rear seats near the 48V Battery pack and eventually started shorting and lead to the MGU going bad. so this all could've been avoided if dealership fixed the water leak many many visits ago. along with the MGU could've been replaced under the major emissions comp warranty way. before that ever expired when it showed signs of premature wear like DTC codes popping up at 100,000 miles and even many more visits prior to December.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel…
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011921"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
- 11011774Backup Camera Poor Image Quality Inspection
- 11011751"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
- 11011701ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
- 11010972Bushing - stabilizer bar
- 11010957Glass - backlite
- 11010956Glass - backlite
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010259"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11010205Plate - Planetary
- 11009561Switch - headlamp
- 11009027"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
- 11008744"Loss of Power in Reverse Customers may comment on one or more of the following: During engine cold start, the vehicle exhibits low torque when shifted into reverse gear. Loss of power in reverse gear. This bulletin provides information regarding the loss of engine torque when performing a cold start and immediately shifting into gear"
- 11008707Switch - headlamp
- 11008436Dome Lamp LED And Incandescent Bulb Servicing.
- 11008255Glass - backlite
- 11008251Module - anti-lock brake system
- 11008249Module - anti-lock brake system
- 11008200"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11008149Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
- 11008145Door Ajar Light On With Door(s) Closed.
- 11008071Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message Displayed on Cluster
- 11007994FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
- 11007993WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007649"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11007201TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
- 11007172Horn Sound Is Weak, Off Tone, Or Inoperative.
- 11006948Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple RFH DTCs
- 11006517Water Leak Rear Of Cab Rear Seat Or Headliner
- 11006515Wiper Motor Inoperative. Wiper Doesnt Work or Stops Randomly On Glass
- 11006254"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
- 11005361Module - anti-lock brake system
- 11005356Carrier planetary & shaft kit - output
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 11004940D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
- 11004939D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
- 11004891"Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold."
- 11004151Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
- 11002828"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Every RAM 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.