2015 RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2015 RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2015 RAM 1500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk and remedy
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk and remedy
Risk
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk and remedy
Risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk and remedy
Risk
An engine stall can increase the risk of a crash.
Remedy
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk and remedy
Risk
Combustion in the intake manifold can increase the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the…
Risk and remedy
Risk
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk and remedy
Risk
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb)…
Risk and remedy
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the…
Risk and remedy
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag…
Risk and remedy
Risk
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Remedy
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk and remedy
Risk
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Remedy
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Risk and remedy
Risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Risk and remedy
Risk
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Remedy
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
Risk and remedy
Risk
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can…
Risk and remedy
Risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt…
Risk and remedy
Risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Owner complaints
1,460 complaints79 involved a crash58 involved a fire52 injuries4 deaths
What owners report most
Latest complaints
- Engine and engine cooling
The contact owns a 2015 Ram 1500. The contact stated that while driving, the vehicle stalled and was towed to the local dealer to be diagnosed, and the contact was informed that the engine had failed due to an EGR cooler malfunction. The engine was replaced but the vehicle later experienced…
The contact owns a 2015 Ram 1500. The contact stated that while driving, the vehicle stalled and was towed to the local dealer to be diagnosed, and the contact was informed that the engine had failed due to an EGR cooler malfunction. The engine was replaced but the vehicle later experienced failures with the check engine warning light remaining illuminated and there was exhaust smoke odor inside the vehicle while driving. The vehicle was taken to the local dealer who informed the contact that the EGR cooler had failed, and coolant was leaking into the manifold. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
- Fuel/propulsion system
my 2015 ram 1500 has a fuel sensor fail light on the dash. i have seen that the 2016 rams had a recall for this reason,and am wondering why the 2015"s were not. i have seen where a lot of the 15's have had the very same problem. thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds and while idling, the power steering assist suddenly became inoperable. The contact stated that the failure was intermittent at initial startup. The dealer was contacted, and it was confirmed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.
- Service brakes
Abs light traction light and brake light so I have no Anti lock brakes working and Cruise control dose not work because of this issue dodge dealer sad it was a recall dodge manufacture says it is not so this is a safety issue
- Service brakes · Vehicle speed control
ABS MODULE failure. Computer chip on back order. Dangerous
- Electrical system · Fuel/propulsion system · Unknown or other
I was traveling northbound on [XXX], just before [XXX], at approximately 35 mph on dry asphalt in my 2015 Ram 1500 3.0L EcoDiesel just after refilling the fuel tank with 13.999 gal. of diesel fuel. While the vehicle was being driven both fuel-tank retention straps broke. The fuel tank dropped from…
I was traveling northbound on [XXX], just before [XXX], at approximately 35 mph on dry asphalt in my 2015 Ram 1500 3.0L EcoDiesel just after refilling the fuel tank with 13.999 gal. of diesel fuel. While the vehicle was being driven both fuel-tank retention straps broke. The fuel tank dropped from its retained position and was observed resting on the asphalt beneath the vehicle. The vehicle lost all power causing a near-miss incident while attempting to navigate out of traffic. After coming to a stop, the vehicle was moved to the side of the road and parked just east of [XXX] on [XXX]. Passenger and eyewitness [XXX] experienced the entire incident and also observed the fuel tank beneath the vehicle and the broken straps. The vehicle could crank but would not start; and the fuel lines and electrical supply were both damaged. The check-engine light illuminated, as well as the fuel low and fuel sensor fail messages occurred during and after the incident. AAA towed the vehicle directly to Byers Chrysler Jeep Dodge Ram on XXX. Dealer repair order XXX was opened XXX, and the vehicle was physically inspected on XXX. The dealer documented: “VERIFIED CUSTOMER CONCERN. CHECKED AND FOUND REAR FUEL TANK STRAP MOUNT IS RUSTED OUT. NOTHING TO HOLD TANK IN VEHICLE.” The dealer further documented that the vehicle “NEEDS FRAME OR REPAIRED FOR REAR FUEL TANK STRAP.” No recall repairs could be made; therefore the disabled vehicle was returned. The concern is that failure of the fuel-tank retention system caused the fuel tank to drop onto the roadway while the vehicle was moving. The dealer subsequently found that the rear fuel-tank strap mounting area was rusted out and that there was “NOTHING TO HOLD TANK IN VEHICLE.” I request that NHTSA investigate whether corrosion at the fuel-tank strap/frame attachment area can progress to the point that the fuel tank can no longer be safely retained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
The ABS Control Module (p/n: 68228991AD) failing and not able to locate any new replacement parts. The failed module results in loss of traction control, electronic slip protection, loss of cruise control, as well as issues with my 4wd, and most importantly no Anti-Lock brakes. Occasionally i will…
The ABS Control Module (p/n: 68228991AD) failing and not able to locate any new replacement parts. The failed module results in loss of traction control, electronic slip protection, loss of cruise control, as well as issues with my 4wd, and most importantly no Anti-Lock brakes. Occasionally i will get a no start issue stating "CAN BUS FAIL" resulting from the ABS module. If I unplug the module and re-seat it, the can-bus issue goes away. Luckily it has not resulted in a crash, however I am scared it will as I drive 115 miles daily for work. I have reached out to ATE (the manufacturer) they were not able to assist in the issue. According to Dodge that particular ABS module has been in "engineering review/discontinued" since 2020. Which would make the truck have only been 6 years old at the time it happened. I have been searching for a replacement for almost 3.5 years now but they do not seem to exist.
- Service brakes
ABS Module failures. ABS, Traction Control and Cruise Control are all inoperable due to this failure. At time of original complaint (10/11/2022) dealership informed us parts are on back order and approximately $600 USD. Replacement parts did not become available until recently and now have an MSRP of $1,970 USD.
- Power train · Service brakes, hydraulic
The contact owns a 2015 Ram 1500. While driving at an undisclosed speed, the ABS, traction control, and several other unknown warning lights illuminated. On a separate occasion, the transmission failed to shift out of park(P). The contact manually unlocked the automatic gearbox and shifted the…
The contact owns a 2015 Ram 1500. While driving at an undisclosed speed, the ABS, traction control, and several other unknown warning lights illuminated. On a separate occasion, the transmission failed to shift out of park(P). The contact manually unlocked the automatic gearbox and shifted the transmission into neutral(N) before shifting out of park(P). The vehicle was taken to the dealer and DTC: C2200-49; was retrieved. The dealer determined that the ABS module needed to be replaced. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 163,000.
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
The contact owns a 2015 Ram 1500. The contact stated that there was an abnormally strong diesel odor coming from the vehicle at startup and while driving, with black smoke coming from the exhaust pipes while accelerating. The vehicle was taken to the dealer, where the contact was informed that the…
The contact owns a 2015 Ram 1500. The contact stated that there was an abnormally strong diesel odor coming from the vehicle at startup and while driving, with black smoke coming from the exhaust pipes while accelerating. The vehicle was taken to the dealer, where the contact was informed that the vehicle was overheating and that the catalytic converter was contaminated. The contact was initially informed that the repair was covered under Emission Recall Number: V08; however, the contact was later informed that the catalytic converter replacement was not covered and was required prior to performing the recall repairs. The contact declined to pay for the repair and associated the failure with Emission Recall Number: V08. The manufacturer was notified of the failure by phone, but no assistance was provided. The failure mileage was approximately 177,000.
- Fuel system, diesel
The contact owns a 2015 Ram 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the fuel system regulator had metal shavings inside. The contact stated that while driving approximately 55 MPH, diesel fuel was leaking into the…
The contact owns a 2015 Ram 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the fuel system regulator had metal shavings inside. The contact stated that while driving approximately 55 MPH, diesel fuel was leaking into the interior engine oil and black smoke was leaking from the exhaust, and the vehicle went into LIMP Mode. The "Electronic Throttle System" message was displayed. The vehicle was towed back to the same local dealer, where it was diagnosed with a PCM failure and it was determined that the fuel system regulator needed to be replaced. The vehicle was repaired under recall warranty; however, the failure recurred. The vehicle was towed back to the same local dealer, where it was determined that two fuel injectors, two fuel rails, and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure recurred and the vehicle was diagnosed as needing a computer replacement. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.
- Service brakes
ABS Module Failure - truck won't go out of park. Replacement module is impossible to find. Truck is inoperable because of this issue.
- Electrical system · Service brakes
Subject: Safety Defect – 2015 Ram 1500 – ABS Module Failure, Part Discontinued, No Recall Vehicle: 2015 Ram 1500, 5.7L VIN: [XXX] Mileage: 65000 Date of failure: May 2022 I am writing to report a safety-related defect on my 2015 Ram 1500 and to formally request corrective action. Description of the…
Subject: Safety Defect – 2015 Ram 1500 – ABS Module Failure, Part Discontinued, No Recall Vehicle: 2015 Ram 1500, 5.7L VIN: [XXX] Mileage: 65000 Date of failure: May 2022 I am writing to report a safety-related defect on my 2015 Ram 1500 and to formally request corrective action. Description of the problem: The Anti-lock Braking System (ABS) module (Mopar part number 68228991AD) on my vehicle has failed. As a result, the ABS and Electronic Stability Control (ESC) systems are completely inoperative, as indicated by persistent warning lights on the instrument cluster. This significantly compromises the vehicle's braking and stability performance, particularly in wet or emergency conditions, and renders the vehicle non-compliant with federal safety standards (FMVSS 135 – Anti-lock Braking Systems). Part unavailability: The required replacement module (68228991AD) or 68228991AE , is discontinued or in backorder for years and is currently in an "engineering hold" status at the factory. Dealerships are unable to order or procure the part. There is no estimated time of availability, no interim repair procedure, and no software workaround. The vehicle is non-operable and poses a heightened risk of loss of control during emergency braking. I have incurred [rental car / towing / transportation] costs of approximately $5000.00. Request: I request that this complaint be logged as a safety concern under NHTSA's jurisdiction. I request that Stellantis provide a replacement ABS module at no cost to the owner, or issue a formal service action / safety recall for this defect. I request reimbursement for documented out-of-pocket expenses incurred while the vehicle is in an unsafe condition. I request a written response with a resolution timeline within 30 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
I am submitting this complaint regarding my 2015 Ram 1500 EcoDiesel 3.0L, VIN [XXX]. My vehicle previously received an EGR/emissions-related repair in XXX. The vehicle records also show emissions-related campaigns/repairs, including VB1, V08, and VA7. I am concerned that Ram/Stellantis is not…
I am submitting this complaint regarding my 2015 Ram 1500 EcoDiesel 3.0L, VIN [XXX]. My vehicle previously received an EGR/emissions-related repair in XXX. The vehicle records also show emissions-related campaigns/repairs, including VB1, V08, and VA7. I am concerned that Ram/Stellantis is not honoring applicable EGR coverage associated with the class action lawsuit XXX v. FCA US LLC, Civil Action No.XXX, in the [XXX]. This case concerns alleged defects involving EGR coolers in 2014–2019 Ram 1500 EcoDiesel trucks. The court-approved settlement provides coverage relating to the EGR cooler issue. I contacted Ram/Stellantis and the dealership and requested that they review my VIN and the applicable recall and extended warranty information. I was told that the applicable coverage was not showing or was not being honored. I was also given manufacturer case number XXX. I am requesting that NHTSA review whether my VIN is covered by the applicable EGR recall, warranty extension, or court-approved settlement and whether my previous January 2023 EGR repair affects eligibility for later applicable coverage. My vehicle currently has approximately 168,000 miles. I can provide repair orders, recall documentation, dealership communications, and other supporting records. I respectfully request that NHTSA document this complaint and investigate whether Stellantis/Ram is properly complying with applicable recall and extended-coverage requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
ABS control module “A” has failed internally. Vehicle went into limp mode and is inoperable due to this issue. I’ve eliminated other possibilities as to the cause and have narrowed it down to the ABS control module. ABS light, traction control, brake, electronic throttle control, and service shifter lights are all activated and activated at the time that the issue began.
- Steering
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 65 MPH, an unknown warning light flashed on the instrument panel and the vehicle lost power steering functionality and steering wheel became difficult to turn in either direction. The contact stopped the vehicle…
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 65 MPH, an unknown warning light flashed on the instrument panel and the vehicle lost power steering functionality and steering wheel became difficult to turn in either direction. The contact stopped the vehicle in the middle of the road and turned off and restarted the vehicle and the failure was self-corrected and the vehicle operated normally. The cause of the failure was not yet determined. The contact was notified of NHTSA Action Number: RQ23003 (STEERING). The failure mileage was 140,000.
- Steering
The consumer owns a 2015 Ram 1500. The contact stated that while turning left, the vehicle lost power steering functionality, and the steering wheel was firm in the middle of turning the steering wheel. The contact stated that the vehicle was previously repaired for the steering failure; however…
The consumer owns a 2015 Ram 1500. The contact stated that while turning left, the vehicle lost power steering functionality, and the steering wheel was firm in the middle of turning the steering wheel. The contact stated that the vehicle was previously repaired for the steering failure; however, the failure was not fixed. The instrument panel displayed the power steering failure message, and the power steering warning light illuminated. The contact referenced NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The dealer confirmed the failure; however, the vehicle was not repaired.
- Latches/locks/linkages › Hood › Latch
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 65 MPH, there was a popping sound coming from the vehicle and the hood opened unexpectedly. The vehicle was driven off the road onto the shoulder and parked. While inspecting the vehicle, the contact discovered…
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 65 MPH, there was a popping sound coming from the vehicle and the hood opened unexpectedly. The vehicle was driven off the road onto the shoulder and parked. While inspecting the vehicle, the contact discovered that the center locking latch pin and hydraulic hood rod had failed. During the failure, the hood was damaged. The cause of the failure was not yet determined. The failure mileage was 130,000.
- Steering
My vin number isnt showing up for the steering rack recall but recently i got into my truck to get it out of the garage and the second i tried to turn the wheel it jerked and the steering shutdown so i couldnt turn the wheels.the truck has less than 12,500 miles on it. Its been in a air-conditioned garage its entire life. Its in the shop right now getting a new rack installed. $3500
- Electronic stability control (esc) · Service brakes, hydraulic · Vehicle speed control › Cruise control
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had…
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the contact that the replacement parts were back-ordered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
- Fuel system, diesel · Fuel system, diesel › Delivery › Fuel pump · Fuel system, diesel › Storage › Tank assembly
The contact owns a 2015 Ram 1500. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), the vehicle stalled while driving. After restarting the engine, the vehicle failed to accelerate as intended and would not exceed 15 MPH. The…
The contact owns a 2015 Ram 1500. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), the vehicle stalled while driving. After restarting the engine, the vehicle failed to accelerate as intended and would not exceed 15 MPH. The vehicle was taken back to the dealer, where it was diagnosed that the fuel pump and the fuel tank had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 158,000.
- Air bags
The side curtain airbag inflator in our 2015 Ram 1500 Rebel spontaneously exploded without any impact, warning, or deployment command. The inflator violently ruptured inside the headliner, ejecting high‑velocity metal fragments and debris throughout the cabin. The blast destroyed the side curtain…
The side curtain airbag inflator in our 2015 Ram 1500 Rebel spontaneously exploded without any impact, warning, or deployment command. The inflator violently ruptured inside the headliner, ejecting high‑velocity metal fragments and debris throughout the cabin. The blast destroyed the side curtain airbag system and caused severe interior damage. The explosion was forceful enough that we initially believed the vehicle had been vandalized. After removing the headliner, our upholstery technician identified the source as the airbag curtain inflator, which had ruptured internally. He immediately stopped work due to the extreme safety hazard, liability concerns, and the clear presence of a catastrophic component failure. This failure created a life‑threatening shrapnel hazard inside the passenger compartment. Had this occurred while driving—especially at highway speeds—the sudden detonation, debris, and loss of side‑impact protection could have caused loss of vehicle control, severe injury, or fatal collision. The vehicle now has zero functional side airbag protection and cannot be safely operated. There were no warning lights, no airbag indicators, and no prior symptoms before the inflator ruptured. We contacted both the manufacturer (Stellantis/FCA) and our local Ram dealership. Both refused to inspect or repair the vehicle, stating that our VIN is not currently listed under an active recall. However, this model year does have an existing side curtain airbag inflator recall, and the failure mode we experienced is identical to the known defect involving explosive inflator rupture and shrapnel ejection. The manufacturer is currently refusing communication and has declined to evaluate the vehicle despite the severity of the safety defect. This incident demonstrates a critical and dangerous failure of the airbag inflator system that may affect additional Ram 1500 Rebel vehicles of the same model year. We request NHTSA investigation, and expansion of the recall.
- Service brakes · Suspension
Dealership held vehicle for approximately 2.5 months for major service totaling nearly $6,900 (primarily covered by extended warranty with ~$1,000 paid out-of-pocket). Upon return, the vehicle failed to function properly and was released in a dangerously compromised, life-threatening…
Dealership held vehicle for approximately 2.5 months for major service totaling nearly $6,900 (primarily covered by extended warranty with ~$1,000 paid out-of-pocket). Upon return, the vehicle failed to function properly and was released in a dangerously compromised, life-threatening condition—specifically with a brake line left completely disconnected from the caliper, loose/wiggling, and actively leaking brake fluid. Vehicle had to be towed to an independent facility (John Kent Auto + Truck Repair), where I paid $215 to diagnose and rectify safety issues caused/missed by Tate Dodge. This hazardous mechanical failure occurred while driving the vehicle with my family on board. Shockingly, a SUET CAKE was apparently deliberately left sitting inside the engine bay near the battery, a second hazard to myself and the public - rodents could eat the engine wires. Condition, extreme safety hazards, and gross service negligence officially documented via Anne Arundel County Police Department Incident Report #2026199618. Dealership management has ignored all communication and requests for remediation."
- Engine and engine cooling · Fuel system, diesel
The contact owns a 2015 Ram 1500. The contact stated that the dealer performed an unknown software update associated with an unknown class-action lawsuit settlement without the owner's consent. Following the software update, the vehicle experienced cooling system failures, including oil intrusion…
The contact owns a 2015 Ram 1500. The contact stated that the dealer performed an unknown software update associated with an unknown class-action lawsuit settlement without the owner's consent. Following the software update, the vehicle experienced cooling system failures, including oil intrusion in the coolant reservoir and brown and burnt coolant. The vehicle was taken to the dealer on several occasions and was eventually diagnosed with a turbocharger oil leak. The turbocharger was replaced under warranty; however, the failure persisted. The vehicle was taken back to the dealer several times, and the diesel particulate filter (DPF) was replaced. Additionally, while driving 68 MPH, the vehicle stalled, and the low oil pressure warning light illuminated. The contact pulled over to the side of the road. The vehicle was towed to the dealer, where the engine oil and oil filter were replaced; however, the failure worsened, and the engine made an abnormal knocking sound. The vehicle was taken back to the dealer, and was diagnosed with a blown head gasket, and the engine was replaced; however, the failure persisted, resulting in additional failures, including emissions failures. The vehicle was towed to an independent diesel mechanic, where no diagnostic trouble codes were found. The contact stated that the new engine failed at 100,000 miles. The vehicle was not repaired. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was approximately 30,000.
- Fuel system, gasoline
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked in the driveway, there was a part hanging down from the vehicle. Upon inspection, the contact discovered that the front fuel bracket was fractured and had detached. The vehicle was towed to the dealer, and the…
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked in the driveway, there was a part hanging down from the vehicle. Upon inspection, the contact discovered that the front fuel bracket was fractured and had detached. The vehicle was towed to the dealer, and the failure was associated with Warranty Extension X75 (Fuel Tank Strap Mounting Bracket), which was associated with the vehicle; however, the contact was informed that the installation would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models…
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Intermittent/Comp Loss of Power Steering
The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive…
The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive (FCA) conducted recall campaign 16V-167 to address a possible contamination of the electrical power steering unit in certain model year 2015-2016 RAM 1500. The recall involved 440 vehicles and potentially resulted in loss of power steering assist.Consumer complaints indicate a similar failure may be occurring in vehicles that are out of scope of the recall.A Recall Query has been opened to determine if the scope of the recall mentioned above is correct or if another defect might exist that causes the alleged steering concerns.The reports cited above are listed in the attached document.
- High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel…
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
- Vehicle Rollaway
Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler…
Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design. Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter. Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24…
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011751"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
- 11010205Plate - Planetary
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248951Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247995Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10247967Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234468Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10234440Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
- 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231978Uconnect Access Buttons On The Rear View Mirror Are Inoperative
- 10231735Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10230189Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
- 10230183No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10230050Noise From Under Seat With Occupant Seated.
- 10230029Customer Complaint May Include Engine Oil Leak Or Consumption
- 10229964Transmission Quick Learn Procedure
- 10229920RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image.
- 10229916Flash: 3.0L Powertrain Diagnostic And System Enhancements EGR System And AC Compressor Relay Operation This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
- 10229890RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
- 10229888RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
- 10229810Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10229751Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229454Cooler - egr
- 10229255Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10229252CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
Every RAM 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.