2016 RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2016 RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
17 recalls name the 2016 RAM 1500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the…
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb)…
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the…
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag…
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
The electronic power steering has failed. The system failed on 10/19/26. Also, the truck has stalled while driving on three different occasions in the last two years. It has never shown a code for the stalls.
On my son's 2016 Dodge Ram 1500, he was driving and as he was turning into a gas station, his Electronic Power Steering (EPS) stopped working and he had to use much force to turn the wheel into the gas station. The steering wheel warning light came up on his dash and after several attempts of turning off/turning on the engine and removing the battery cables and putting them back, the EPS would not come back on. We did check the fuse from the positive battery terminal with a multimeter and the cable to the EPS still had power, to include fuse 78 in the fuse box. We check the wire under the engine to the EPS and found no issues with the wires.
ANTIlock brakes module failure
Side curtain and front seat airbags deployed randomly, without impact or collision.
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle and attempting to drive, the vehicle failed to accelerate, and multiple warning lights, including the check engine warning light, illuminated. The contact stated that the vehicle felt sluggish while driving and failed to accelerate beyond 60 MPH. The contact also stated that a burning smell was noticed coming from the rear filter of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the diesel particulate filter (DPF) and emissions system failed and required replacement. A dealer was notified of the failure. The contact stated that the failure was previously associated with a recall. The failure mileage was approximately 147,000.
Electric power steering failure
ABS Control Module stopped working ,leaving traction control and anti lock brakes inoperable. Parts are not available from dealers or after market manufacturers. This has been an on going problem with multiple year vehicles.
ABS and Brake lights on dash since October of 2024. No module available from any MOPAR source for a year. Had accident in July 2025. Truck slid as ABS did not engage which was direct cause of the accident resulting in damage to both vehicles. I have followed up monthly as to the availably and they continue to be on backorder and for a year it was showing Stellantis was investigating issue. Apparently this has been an ongoing safety issue that has not been address as a recall.
Component or System Failed & Availability for Inspection: High-pressure fuel pump and common rail fuel injection system under NHTSA Recall 22V-406 (Recall Z46). The vehicle and all removed/affected components are grounded and available for inspection at Peterson CDJR in Boise, ID under Repair Order #46751. Safety Risk: Risk of sudden loss of motive power and engine stall while driving, creating collision hazards as defined under NHTSA Recall 22V-406. Chronological Timeline & Dealer Findings: July 5, 2024: Peterson CDJR performed Safety Recall Z46 (NHTSA 22V-406) Procedure A, replacing only the high-pressure fuel pump. September 2026 (RO #45520): Vehicle presented with an illuminated check engine light. Peterson CDJR diagnosed a faulty fuel pressure sensor and replaced the fuel rail and sensor for $2,809.45. September 2026 (RO #46751): Following a 55-mile test drive, Peterson CDJR technician verified the diesel fuel from the fuel tank tested completely clean. Inspection of the newly installed fuel rail sensor documented internal metallic debris actively circulating through the fuel system. September–October 2026: Peterson CDJR opened STAR Case #102997574. DealerCONNECT records and the technician notes from RO #45520 state that the entire fuel system requires replacement. Dealer requested authorization for Recall Z46 Procedure B (complete fuel system replacement kit CSSMZ46DAA). October 5, 2026: Stellantis corporate documented via DealerCONNECT that the fuel system requires replacement, but stated they will not authorize the repair under warranty because the recall was previously closed. Inspections by Manufacturer / Others: Inspected by Peterson CDJR certified technicians and documented in STAR Case #102997574. Reviewed via DealerCONNECT by Stellantis corporate, who confirmed fuel system failure but refused remedy coverage under open Corporate Case #98257662. I have not had followup from my Stellantis case manager. Dealer is responsive.
The contact owns a 2016 Ram 1500. The contact stated that the messages "Service Emissions Control" and "Exhaust Filter 100 Percent Full - Service Required - See Dealer" were displayed, and there was a strong fuel odor coming through the vents while idling or while driving. Additionally, while attempting to refuel the vehicle at the gas station, fuel splashed out and the vehicle could not be refueled. The manufacturer was notified of the failure by phone and initially informed the contact that the vehicle was still covered under Emission Recall Number: V08 and referred the contact to the dealer. The vehicle was taken to the dealer, where it was determined that the failure was associated with NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and Emission Recall Number: V08; however, the contact was informed that the manufacturer had not approved the recall repairs. The contact called the manufacturer was advised that she would receive a call back from a supervisor; however, the contact had not been contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 116,000.
Driving down residential street and steering got stiff . Not safe at all . Message on screen power steering service. 2 mechanics said to would need to replace complete electric power steering gear assembly.
I hit a tree head on dodging a deer going between 35 and 40mph and none of my air bags deployed.
After driving approximately 30-45 minutes a message on the dashboard showed up saying "Immediate Air Suspension Service/Repair Required". The suspension locked up at this point. Driving down the interstate at speeds of 70 mph was not safe for the vehicle or the occupants. This problem was addressed by a licensed Ram mechanic/dealership and determined the compressor was bad as it had stored codes for overheating. A new compressor was added. A week later the same message appeared. A deeper dive was done to look for causes, and nothing could be determined. This has occurred a total of three times.
Rack and pinion has failed after 10 years. Luckily it went out a my wife was getting home. I've had a mechanic verify that it has failed completely and I am in the process of getting a new one.
I took my truck in to get the front end looked at and this local garage inspects the vehicle. They informed me the gas tank brackets and straps have corroded so bad that the gas tank is sagging and how serious it would be if it fell more or fell off completely. Obviously the gas tank falling off and possible exploding or catching fire is a serious safety issue. Upon my own research, there is a safety recall (U04) that did not include my specific truck for unknown reasons. Then upon further digging I found a safety warranty extension (X75) attached to my vehicle. When I took it in to get inspected and fixed, the dealership informed me this is a Canadian truck and they could not fix it under this X75 warranty extension. This truck was built in [XXX] and I purchased it used in [XXX] so I am not sure why the Canadian part has anything to do with this truck. The warranty extension letter even states unlimited miles and it doesn't matter if I am the original owner or not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ABS module has failed. This ABS module failure is producing the following codes: The failure code in the ABS module is C2200–49 indicating a internal module failure when the ABS module goes off-line it sets communication codes in other modules, causing the transmission module to go into limp mode. This has been confirmed by an independent service center. There are multiple warning lights on the dashboard including the ABS light, the traction light, and the brake light. This failure is causing multiple failure codes and no communication within the engine. Please see attached pictures and documentation from garage.
The contact owns a 2016 Ram 1500. The contact stated that while pulling out of the garage and onto the driveway, the steering wheel seized, and the message "Power Steering Needs to Be Serviced" was displayed. The contact turned off the vehicle. Upon restarting the vehicle the following day, the steering wheel operated as intended, and the contact slowly drove to the dealer. The dealer diagnosed the vehicle and determined that the steering rack and pinion had failed and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering); however, the repair was not covered because the VIN was not included in the recall. The vehicle was scheduled to be repaired at the owner's expense. The manufacturer, RAM, was notified of the failure via website and by phone, and a case was filed. The contact was informed that no assistance would be provided and was referred to the dealer for assistance. The failure mileage was approximately 13,800.
Air Suspension malfunction - the truck lost suspension and was dangerous to drive
ABS braking system malfunction
The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may not operate properly during an emergency breaking or loss-of-traction event. I understand that owners of 2016 1500 vehicles have reported similar combinations of ABS, traction control ,and brake warning lights and have reported ABS-module failures. I am requesting that NHTSA document and investigate this condition as a potential safety defect affecting 2016 Ram 1500 vehicles. I would like this complaint associated with my VIN and mileagefor purposes of identifying any trend involving ABS-module or brake-system failures. I have photographs showing the warning lights illuminated on my vehicle.
It appears to be a fuel leak. The incident happened less than 200 miles after having a dealer perform the NHTSA recall 22V-406, FCA recall Z46. The truck caught fire while pulling a travel trailer. The only way we were aware of it was a passing motorist saw flames shooting out from under the right side. As soon as we pulled over the truck immediately filled with smoke and the fire spread as the fuel puddled below the truck. Chrysler sent an inspector to look at the truck, not enough of the engine, passenger cabin, or front of the truck was left to make a conclusive cause. There was no indication we had an issue and if not for the fortunate timing of the passing motorist this could have turned out much worse. I was relating this story in a restaurant to my nephew when a passing waiter asked if it was a ECO diesel and I said yes, he related his story which was identical including the recall. I attempted to put out the fire with a fire extinguisher we kept in the truck but it was too big by the time we pulled over. We were traveling at less than 50MPH stop and go traffic which had just started moving.
ABS Contol module failure, highly known and documented issue with the ram 1500's. Mine is a 2016 with the 5.7L. Showing ABS code C2200-49. Parts are no where to be found and it is now impossible to have the module rebuilt due to Chrysler no longer producing the hardware. I have a very expensive paper weight sitting in my driveway!
Anti-Lock Brake Module Internal Failure - Code C2200-49 The truck ABS does not work, tractions control is disabled, and Cruise Control does not work. There were no lights or warning until the day I went to start the vehicle and then the abs, traction control, and brake light came on and stayed on once the truck was started. With researching this issue, it seems to be a widely known issue for several year trucks and parts to repair the ABS module are no made any longer. Calling the dealer the replacement part, which from what I read has been redesigned and is on an unknown backorder timeline. The cost for the part and labor is very high. From what I have read there was a TSB/Recall on some 2017 and newer ram trucks. I have not been able to determine if this is the same ABS module that is being used for the replacements in the older rams trucks. The truck without ABS and traction control is dangerous. I was on the highway and traffic came to an abrupt stop and when I applied the brakes my rear tires started to lock up. Luckily I am a defensive natured driver and was able to keep control of the vehicle and adjust my braking pressure and move towards the burm of the highway. In rainy conditions and others, it is going to be scary as well as trying to drive with wet/icy roads with no traction control it is not optimal.
I brought my 2016 RAM into MAACO to repaint the chipped roof and repair a minor dent in the front right fender. When I brought it in, the "Change Oil" light came on, no other warning indicators on the dash. When I picked up my truck, the ABS, ESC, and Brake warning indicators were lit. I plugged in my innova 5610 and it showed DTC C2200-49. Safety is at risk here in Jacksonville, Florida during frequent thunderstorms and heavy rain on the highway. The ABS can be a critical life safer. I contacted the dealer for parts and they told me the ABS controller is backorder about 48 months. My internet search revealed that there are a lot of ABS issues and no one is making new modules.
When I go to put my vehicle in reverse sometimes the camera does not appear if it does it has multicolored lines coming through it or it's really fuzzy staticky looking and I have a 2016 ram hemi sport and it keeps happening every so often especially when it rains or snow
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.The failure allegations occur at various speeds with limited detectability to the driver.On March 23, 2016 Fiat Chrysler Automotive (FCA) conducted recall campaign 16V-167 to address a possible contamination of the electrical power steering unit in certain model year 2015-2016 RAM 1500. The recall involved 440 vehicles and potentially resulted in loss of power steering assist.Consumer complaints indicate a similar failure may be occurring in vehicles that are out of scope of the recall.A Recall Query has been opened to determine if the scope of the recall mentioned above is correct or if another defect might exist that causes the alleged steering concerns.The reports cited above are listed in the attached document.
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design. Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter. Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.