2011 Toyota Camry Hybrid

Recalls

2 recalls name the 2011 Toyota Camry Hybrid. Newest first.

• Equipment › Other › Labels

  Apr 9, 2013NHTSA 13V1230007,525 vehicles

  Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota…

  Risk and remedy

  Risk

  An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

  Remedy

  Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  Full recall details →

• Air bags › Frontal › Sensor/control module-inactive

  Jan 16, 2013NHTSA 13V0140003,235 vehicles

  Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…

  Risk and remedy

  Risk

  If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

  Remedy

  Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes6
2. Structure5
3. Vehicle speed control3
4. Engine2
5. Steering2
6. Visibility/wiper2
7. Fuel system, gasoline1
8. Service brakes, hydraulic1
9. Visibility1
10. Exterior lighting1

Latest complaints

• Mar 6, 2025CA80,417 mi
  Service brakes, hydraulic · Tires › Pressure monitoring and regulating systems
  The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being…

  The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being illuminated, the vehicle should not be driven. The contact drove the vehicle to the dealer, where the vehicle was diagnosed with, TPMS battery replacement, a leak inside of the accumulator, and a fractured actuator assembly failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 80,417.

• Jun 22, 2022ID
  Equipment › Mechanical › Accessory scissor/screw/bottle jack/lift › Stand · Lane departure › Lane keep › Navigation system/software

  The supplied jack does not raise vehicle high enough when used on pavement as instructed by manual. Dash mobile direction gives unsafe directions and the wrong way on a one way street.

• Apr 26, 2021CA98,100 mi
  Structure › Interior panels › Sun visor
  TL* the contact owns a 2011 toyota camry hybrid. The contact stated that the driver's side sun visor would drop down independently while driving at various speeds. The contact stated that he had to manually hold up the sun visor while driving. The contact stated that the failure caused his vision…

  TL* the contact owns a 2011 toyota camry hybrid. The contact stated that the driver's side sun visor would drop down independently while driving at various speeds. The contact stated that he had to manually hold up the sun visor while driving. The contact stated that the failure caused his vision to be obstructed while driving. Modesto toyota (4513 mchenry ave, modesto, ca 95356, (209) 529-2933) was contacted and informed of the failure. The contact was advised to schedule a diagnostic test but declined to do so. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 98,100.

• Jan 16, 2020IL
  Engine

  1

• Oct 29, 2018CO87,000 mi
  Service brakes
  TL* the contact owns a 2011 toyota camry hybrid. the contact stated while his wife was driving 5 mph, the brake pedal was depressed but failed to stop the vehicle. In order, to stop the vehicle the emergency brake pedal had to be depressed. the vehicle was taken to autonation arapahoe (10531 e…

  TL* the contact owns a 2011 toyota camry hybrid. the contact stated while his wife was driving 5 mph, the brake pedal was depressed but failed to stop the vehicle. In order, to stop the vehicle the emergency brake pedal had to be depressed. the vehicle was taken to autonation arapahoe (10531 e arapahoe rd, centennial, co 80112, 303-578-6111) who diagnosed the vehicle and stated that multiple functions of the brake system had failed but the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact of an extended warranty for the vehicle, but the contact stated that do not cover the failure. the failure mileage was 87,000.

• Aug 17, 2018IL
  Structure › Body

  Hi the problem IS with the driver side arm rest which IS cracked because of cheap plastic and it flexing I think its dangerous because while you driving for long hours and you need to rest your arm its not relayable your arm dips in the hole instead of comfort I hope it explains rite

• May 8, 2018MD124,785 miCrash
  Vehicle speed control
  TL* the contact owns a 2011 toyota camry hybrid. While driving approximately 30 mph and attempting to make a turn, the cruise control failed to disengage. The vehicle inadvertently accelerated and crashed into a guardrail without warning. The air bags did not deploy. The vehicle was damaged, but…

  TL* the contact owns a 2011 toyota camry hybrid. While driving approximately 30 mph and attempting to make a turn, the cruise control failed to disengage. The vehicle inadvertently accelerated and crashed into a guardrail without warning. The air bags did not deploy. The vehicle was damaged, but was drivable. A police report was not filed and no injures were sustained. The contact called darcars toyota silver spring at 301-622-0300 (located at 12210 cherry hill rd, silver spring, md 20904) and was informed that the dealer had recently completed repairs on the cruise control system. The technician advised the contact to schedule an appointment. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and stated that the event data recorder needed to be inspected. The failure mileage was approximately 124,785.

• May 19, 2017TX85,000 mi
  Structure › Body

  TL* the contact owns a 2011 toyota camry hybrid. The contact stated that the dashboard melted and was sticky, which made it very difficult to clean. The dealer stated that the vin was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer advised the contact to call nhtsa and provided case number: 1705190412. The failure mileage was 85,000.

• Mar 16, 2017MN75,000 mi
  Service brakes
  Brake actuator comes on often and loudly. The dealership will not replace until it fails. The service managers response IS: yes we have confirmed it IS starting to fail yes we have confirmed it IS louder than normal yes, if it fails while driving you will lose power braking and your anti-lock…

  Brake actuator comes on often and loudly. The dealership will not replace until it fails. The service managers response IS: yes we have confirmed it IS starting to fail yes we have confirmed it IS louder than normal yes, if it fails while driving you will lose power braking and your anti-lock brakes. yes, I would definitely say that it will fail within the extended warranty period of 4 more years or 150,000 miles. but no, we will not replace it under either the warranty program or the $2,200 bumper to bumper extended warranty purchased from toyota directly. it makes no sense to me that they can confirm a part IS failing, it controls braking, and yet they refuse to replace it.

• Feb 22, 2017CA808,865 mi
  Engine · Power train
  While driving the car, the "check hybrid system" light came on and the car lost power. the car had very little power and just crept at a very low rate. stepping on the throttle pedal did not do any good. if we were in traffic we would have been in a dangerous safety situation. we had the car…

  While driving the car, the "check hybrid system" light came on and the car lost power. the car had very little power and just crept at a very low rate. stepping on the throttle pedal did not do any good. if we were in traffic we would have been in a dangerous safety situation. we had the car towed to a dealer and are waiting for an assessment. we have seen on toyota nation that this IS not an isolated case. why hasn't a recall or an alert been issued for this situation. it IS very similar to the ignition key problem where the engine IS inadvertently shut-off. we have been lucky that this happened close to our residence. if my wife had been driving with our grandchildren in the car, who knows what would have happened. this IS a serious safety condition that must be addressed by toyota. at the toyota dealer, we could not duplicate the "check hybrid system" condition and we are not comfortable about driving this car if toyota can not assess and fix this unsafe condition.

• Nov 16, 2016PA33,000 mi
  Service brakes
  I drove to work in the morning with no warning lights on the car and it operated fine. after leaving work for the day, I pulled out of the parking lot on to the main road and then the brake light, master failure light, ABS light and another light lit up on the dash and I pushed the brake to stop…

  I drove to work in the morning with no warning lights on the car and it operated fine. after leaving work for the day, I pulled out of the parking lot on to the main road and then the brake light, master failure light, ABS light and another light lit up on the dash and I pushed the brake to stop the vehicle to figure out what was going on and the brake did not stop the car, so I push the brake as hard as I could to get it to stop and it stuttered about 10 times before coming to a complete stop. I then called a tow truck to take the car to the dealership because it was not safe to drive without the brakes. the car IS still being diagnosed at they dealership.

• Aug 30, 2016NC84,000 mi
  Visibility/wiper
  On approximately july 19, 2016, I was driving westbound at 60 mph in heavy traffic on I-85 during the early evening in durham, nc. the sun was low in the sky and I pulled the driver side sun visor down to shield my eyes from the sun's glare. the next thing I knew was that the sun visor was in my…

  On approximately july 19, 2016, I was driving westbound at 60 mph in heavy traffic on I-85 during the early evening in durham, nc. the sun was low in the sky and I pulled the driver side sun visor down to shield my eyes from the sun's glare. the next thing I knew was that the sun visor was in my hand and I was struggling to see the vehicle ahead of me so that I would not hit it. I was totally startled not only by the glare of the sun after the visor failed, but also by the failure of the visor itself. the visor had completely separated from its support arm. I immediately went to the local toyota dealership and ordered a replacement sun visor. while there, a service advisor told me that toyota had a recall and extended warranty on some 2011 camry sun visors. he offered to look up my car to see if it was on the list. it wasn't, but he said that cars on the list had visors that failed in the same way as mine had. even though my car was not on the list, the service advisor recommended that I contact toyota, which I did. the toyota extended warranty IS designated "ztt" and affects many camrys, including some manufactured in 2011, but before my car was manufactured. an internet search shows pictures of visors among the extended warranty vehicles that failed in exactly the same manner as mine had. yesterday, I received a letter stating that toyota would not pay for a replacement visor so I 'm writing to inform you of this dangerous situation which could lead to serious injury or death, as nearly happened to me.

• Jun 16, 2016VA93,000 mi
  Visibility/wiper

  Driver side sun visor became loose and did not retain its position. It dropped down and blocked my vision causing me to veer off the road. sun visor then detached completely from hinge. Cat now has no way to block sun and I have to drive one handed to block the sun light.

• Mar 23, 2016FL39,970 miCrash
  Service brakes
  The brakes failed on this car january 6, 2016, causing me to collide with the rear end of a truck while going about five miles per hour. I was in normal traffic, on a city street, coming to a slow stop, and as I approached the vehicle about 15 feet in front of me, waiting in line for the turn…

  The brakes failed on this car january 6, 2016, causing me to collide with the rear end of a truck while going about five miles per hour. I was in normal traffic, on a city street, coming to a slow stop, and as I approached the vehicle about 15 feet in front of me, waiting in line for the turn lane, I depressed the brake, which was hard as a rock. However, the car would not stop; consequently, I hit the other vehicle. I was going so slow that the airbags did not deploy. Fortunately no one was hurt, although my vehicle sustained about $1200 in damage. I believe this problem was caused by either the ABS brake actuator or the brake pedal stroke sensor. However, the car was seen by a toyota corporation representative who stated in writing there IS nothing wrong with the car. this car has already been repaired under a service campaign for the fluid reservoir filter. However, there IS also a warranty enhancement program (ZE-1), number pol14-04, for the brake actuator assembly and skid control ecu/brake pedal stroke sensor. Our vin IS listed in the group of affected vehicles.

• May 13, 2015GA25,778 miCrash1 injury
  Unknown or other

  I had pulled into a parking space, foot on the brake, and hand on shift to put in park, when sudden acceleration started, and could not be stopped by me, my foot was still on the brake, the car was headed to go thru a laboratory window(people inside) I prayed not to hit the building, then my left hand turned the steering wheel fast to the left, missed the lab, and hit the corner of a wall.

• Mar 20, 2015CA59,800 mi
  Exterior lighting

  This IS the second time the fog light has broken on this vehicle since I bought it new in 2011. I believe this IS a very costly design flaw that toyota refuses to take responsibility for. replacement of the fog light IS about $250.00 I would like this to become a re-call item for toyota. thank you *tr

• Mar 12, 2015WA38,585 mi
  Service brakes · Steering
  Car lost brakes while making a right turn on a city street. all the brake warning lights came (ABS, parking brake, brake warning) on along with the vehicle stability control warning. had to press brakes all the way and even then the braking was very minimal. It was hard to bring the car to a…

  Car lost brakes while making a right turn on a city street. all the brake warning lights came (ABS, parking brake, brake warning) on along with the vehicle stability control warning. had to press brakes all the way and even then the braking was very minimal. It was hard to bring the car to a stop. intermittently the steering wheel also became hard to turn. pulled to side, turned off car. started car up and the same set of warning lights remained on drove car to toyota dealership which was 1 block away. Braking was hard, but could bring car to a stop dealer said brake computer was malfunctioning and needed to be replaced. said there was no recall / warranty coverage from toyota on this issue. *tr

• Feb 18, 2015FL60,300 miCrash
  Service brakes
  Vehicle 2 was stopped for on coming traffic to make a left turn. vehicle 1 (the 2011 toyota camry hybrid) driver pressed the brake to the floor to make a sudden stop. the car did not seem to respond to the braking. the tires did not skid, the ABS brakes did not engage and the car did not seem to…

  Vehicle 2 was stopped for on coming traffic to make a left turn. vehicle 1 (the 2011 toyota camry hybrid) driver pressed the brake to the floor to make a sudden stop. the car did not seem to respond to the braking. the tires did not skid, the ABS brakes did not engage and the car did not seem to slow down significantly, but seemed to glide into the rear end of vehicle 2. the stopping distance of 3 car lengths at 35 mph should not have resulted in this type of collision - vehicle 1 was totaled. *tr

• Jan 22, 2015CA44,000 mi
  Steering

  Tl*the contact owns a 2011 toyota camry hybrid. The contact stated that while driving at 65 mph, the steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000.

• Dec 18, 2014CA30,000 mi
  Structure › Body
  A popping, knocking, snapping noise IS loud, evident, persistent, and discerning. The noise causes concern over the vehicle's structural integrity in an impact. The feeling IS that the vehicle does not have enough rigidity to adequately protect passengers in a crash. It IS a known issue with…

  A popping, knocking, snapping noise IS loud, evident, persistent, and discerning. The noise causes concern over the vehicle's structural integrity in an impact. The feeling IS that the vehicle does not have enough rigidity to adequately protect passengers in a crash. It IS a known issue with toyota. Toyota updated technical service bulletin t-sb-0088-12 on 06/13/2012. It IS titled moon roof assembly structure noise. Applicable to 2007 - 2011 camry and camry hybrids. In the introduction toyota states: some 2007 -2011 north american produced camry and camry hv vehicles may exhibit a knocking, popping, ticking, or snapping noise form the moon roof area while driving. The service bulletin describes the dis-assembly and re-assembly of the moon roof structure and headliner. Torquing nuts and bolts to specification for the purpose of reinforcement IS described. From the text procedure 2 #5. Loosen the 8 moon roof reinforcement to moon roof housing bolts. #6. Remove the 8 moon roof reinforcement to body structure bolts. #7. Remove the 8 nuts and the moon roof housing sub-assembly. I believe this issue to be a design and/or manufacturing defect affecting the vehicles structural integrity. In fact, the toyota service bulletin describes it as such. Service bulletin t-sb-0088-12 can be downloaded from the internet. My goal IS for the nhtsa to issue a recall on 2007 - 2001 toyota camry and camry hv vehicles. Toyota has refused to do this as warranty work on 2 occasions. *tr

• Oct 26, 2014NM60,000 mi
  Structure › Body · Visibility › Sun/moon roof assembly
  I have a toyota camry 2011 hybrid model, I hear a knocking sound coming from the roof. I took it to the dealership and they said it IS the problem with the moon roof. It IS most persistent when driving on the uneven street pavement. According to the dealer, the headliner needs to be replaced and it…

  I have a toyota camry 2011 hybrid model, I hear a knocking sound coming from the roof. I took it to the dealership and they said it IS the problem with the moon roof. It IS most persistent when driving on the uneven street pavement. According to the dealer, the headliner needs to be replaced and it will cost about $600. This car was never involved in any accidents and I hardly used the moon roof. I believe this IS a manufacturing defect and should be reported. *tr

• Apr 16, 2014FL4,000 mi
  Vehicle speed control
  TL* the contact owns a 2011 toyota camry hybrid. The contact stated that while driving approximately 35 mph, the vehicle erroneously accelerated and failed to respond to deceleration attempts. The contact also mentioned that the failure recurred while driving in reverse. The vehicle was taken to an…

  TL* the contact owns a 2011 toyota camry hybrid. The contact stated that while driving approximately 35 mph, the vehicle erroneously accelerated and failed to respond to deceleration attempts. The contact also mentioned that the failure recurred while driving in reverse. The vehicle was taken to an authorized dealer who was unable to duplicate the problem. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. The vin was unavailable.

• Sep 9, 2013NY33,500 mi
  Fuel system, gasoline · Vehicle speed control

  On 9/7/13, while accelerating onto route 80 in nj, I pushed the gas pedal to the floor, the accelerator stuck flat on the floor. I had to swerve to avoid hitting the car in front of me. Fortunately nobody was next to me. I was finally able to use the side of my foot to pop it back up. It performed normally after that, though I did not push it to the floor again. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

• Brake Actuator malfunction

  PE14001Opened Jan 23, 2014Closed Aug 22, 2014
  On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of…

  On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
• 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
• 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10211827TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10211826CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

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