2018 Toyota Camry Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 Toyota Camry Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
28 complaints2 involved a crash
What owners report most
Latest complaints
- Service brakes, hydraulic
The contact owns a 2018 Toyota Camry Hybrid. The contact stated that while driving 35 MPH, there was an abnormal beeping sound coming from the vehicle. The message "Low Braking Power - See dealer" was displayed. The contact stated that the beeping sound continued, and several messages were…
The contact owns a 2018 Toyota Camry Hybrid. The contact stated that while driving 35 MPH, there was an abnormal beeping sound coming from the vehicle. The message "Low Braking Power - See dealer" was displayed. The contact stated that the beeping sound continued, and several messages were displayed. The contact stated that the messages were displayed while the vehicle was being driven or when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 286,000.
- Steering
The contact owns a 2018 Toyota Camry Hybrid. The contact stated that the plastic trim on the steering wheel would reflect a glare while driving. The contact stated that the glare would obstruct his vision while driving. The dealer was notified of the failure and informed him that there were no…
The contact owns a 2018 Toyota Camry Hybrid. The contact stated that the plastic trim on the steering wheel would reflect a glare while driving. The contact stated that the glare would obstruct his vision while driving. The dealer was notified of the failure and informed him that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 36,000. The VIN was not available.
- Steering
The steering stiffens up tremendously and then loosen. Took car to toyota for service and was told a steering shaft (believe that was what he called it) IS the problem and it IS going to be $770. The gentleman at the dealership also informed me that I am the 3RD person in a month with a 2018 camry to come in with this issue.
- Fuel/propulsion system
Since I bought the car in august 2018 until now, I have been driven it in normal condition, but have never gotten fuel consumption above 41 mpg. The sticker advertised at 48 mpg or higher for hwy/local. Toyota dealer has ran diagnostic on the vehicle but refuse to admit the false advertisement. I would like to know if other owners have similar problem. Please help me get this problem investigated.
- Engine · Fuel/propulsion system · Vehicle speed control
Vehicle in motion getting onto freeway. pressing gas pedal to accelerate car not accelerating beyond 40mph and felt like it was being forced to accelerate like there was drag and pull. car jerked forward a few times as if it was being choked on gas. the hybrid dial was bouncing erratically as if…
Vehicle in motion getting onto freeway. pressing gas pedal to accelerate car not accelerating beyond 40mph and felt like it was being forced to accelerate like there was drag and pull. car jerked forward a few times as if it was being choked on gas. the hybrid dial was bouncing erratically as if it was confused and car was not accelerating beyond 40 mph. took it to dealer 1X they could not replicate issue, called toyota care and was told error needed duplicating to be addressed. both incidences have occured while getting onto a freeway and pressing gas pedal to merge onto the freeway. the temperature outside both times was above 90 degrees and the car had been at rest for at least an hour. I turned off the a/c to reduce amount of power car was using up in order to help with acceleration. the first time this happened in september of 2019. I was able to get the car to 50 mph after about 15-20 minutes and was driving with hazards all the way to the dealership. the second time when getting on the freeway it was not busy and was trying to accelerate to 65 mph, got it up to 40 mph for about 20 minutes then hit traffic and was going about 17 mph then exited the freeway and took the streets.
- Service brakes
For first minute or two after starting vehicle, the brakes prevent smooth operation causing "lurching" especially during slow speed backing. toyota declares "normal" behavior of the brakes.
- Unknown or other
I contacted toyota regarding a problem with my scoutlink gps. I was driving to new york and the gps suddenly stopped working.the display showed the car to the right of the path then to the left then back again, then told me to make a turn. I was going at a high rate of speed as you do on the…
I contacted toyota regarding a problem with my scoutlink gps. I was driving to new york and the gps suddenly stopped working.the display showed the car to the right of the path then to the left then back again, then told me to make a turn. I was going at a high rate of speed as you do on the turnpikes and parkways. there was no way for me to safely stop to troubleshoot the scoutlink. it takes a great deal of coordination to even hook it up, but then for it to stop working when you are in congested hi speed traffic IS a safety issue for me and my family as well as others on the highway. luckily the passenger was able to get google maps on the phone to safely guide us to our destination.when I reported the issue to toyota they suggested I go to the dealership. the dealership agreed there was a problem, and if I had an apple phone, they had a solution. but alas I have an android, so they tried to get me to trade in my car with a 2019, that has a different system in it..... A working gps I hope! They wanted me to pay an additional $14,000. Not a safety issue, but certainly not ethical from my viewpoint. I then reported the issue to telenav, they produce the scoutlink gps. they told me I needed to talk with toyota. I explained I was there already, my software was up-to-date and they could not figure out the problem and the only solution was to purchase a new car or at my expense install an after market system.. Telenav told me he could not help and has closed the case file. I just think someone should be aware of the safety issue involved here and how toyota IS not standing behind its product or its customer. I purchased a garmin. I was unable to attach MP4 videos.
- Electrical system · Unknown or other
Issue #1 radio/bluetooth fails to sync with phone forcing me to hand hold the phone in violation of state law. issue #2 radio/bluetooth/microphone has so much background noise that it's difficult for people to hear/understand me. this IS an issue in the case of an accident or other situation when hands free communication IS required.
- Vehicle speed control
The vehicle did not respond properly to the driver pressing the accelerator. when the driver attempted to drive the vehicle after it had been parked for a few hours, with no problems previously, the vehicle would barely accelerate. the vehicle felt very sluggish and even with the accelerator…
The vehicle did not respond properly to the driver pressing the accelerator. when the driver attempted to drive the vehicle after it had been parked for a few hours, with no problems previously, the vehicle would barely accelerate. the vehicle felt very sluggish and even with the accelerator fully pressed it would not exceed 25 mph. the driver pulled the vehicle over and turned off the vehicle and turned it back on but this did not immediately resolved the issue. the driver drove the vehicle for a few blocks to a safer parking location and turned off the vehicle again to better inspect the vehicle. there were no warnings on the instrument panel and no obvious signs of mechanical issues. The driver restarted the vehicle and attempted to drive it again the issue did not re-appear. This vehicle had not yet been inspected by the dealership since the incident but could have resulted in a tragic collision and needs to be addressed.
- Suspension · Wheels
2018 toyota camry hybrid has alignment problems since new. Had it aligned from toyota 2 times and still wearing out the tires.
- Service brakes
Brakes periodically grab severely when first driving the car. usual occurrence IS when first backing from garage or parking space and trying to ease the brake pedal. brakes grab and prevent slowing the car smoothly. after driving for a dozen or so yards, problem doesn't reoccur--until IS again…
Brakes periodically grab severely when first driving the car. usual occurrence IS when first backing from garage or parking space and trying to ease the brake pedal. brakes grab and prevent slowing the car smoothly. after driving for a dozen or so yards, problem doesn't reoccur--until IS again parked for some time. this problem doesn't seem to be related to outside temperature/humidity but has existed over the past year since car was new. now has 5000 miles. returned to dealer twice but all tests reported ok and "could not duplicate" problem.
- Electrical system
Rodents chewed electrical wiring while parked in driveway of our home. Toyota dealership wants to replace engine harness wiring, but insurance company refuses and insists on repairs only. Toyota does not want to do repairs.
- Service brakes
Since we bought the vehicle new,there IS severe break grab at low speed's especially in bumper-to-bumper traffic have brought into the dealership more than one it's still not figured out.
- Engine · Power train · Vehicle speed control
When I come to a full stop and attempt to drive the vehicle sort of "stalls" then eventually the gears catch and it starts to drive. this can be very dangerous when trying to pick up speed in a highway or something. the first time it happened I was at a stop sign. Upon depressing the brake, the…
When I come to a full stop and attempt to drive the vehicle sort of "stalls" then eventually the gears catch and it starts to drive. this can be very dangerous when trying to pick up speed in a highway or something. the first time it happened I was at a stop sign. Upon depressing the brake, the vehicle did not pick up speed, it slowly rolled forward. after about 5-10 seconds, the vehicle then seemed to "catch gears" and picked up speed. I also noticed the hybrid battery wasn't charging very well and seemed to be hot as the battery fans were constantly on.
- Service brakes
The brakes are very grabby at low speed (such as maneuvering in a parking space on a slight incline). the brakes suddenly become more effective (with the same pedal pressure) at city-street speeds as well as highway speeds. This has occasionally caused the ABS to engage, with the car losing…
The brakes are very grabby at low speed (such as maneuvering in a parking space on a slight incline). the brakes suddenly become more effective (with the same pedal pressure) at city-street speeds as well as highway speeds. This has occasionally caused the ABS to engage, with the car losing traction briefly in a straight line on a dry road when the brakes suddenly become more effective. this IS a continuing problem since he vehicle was purchased in october 2017, which the dealer has refused to acknowledge twice, saying this IS a new regenerative braking system (specifically different from the prius, which I cited as not having this problem).
- Service brakes
Vehicle brakes are best described as grabby at low speeds, e.g., coming to stop sign or pulling into garage. The problem leads to jerky stop/go/stop/go/stop situations. Vehicle also has a tendency to bolt forward or backward when releasing brakes which has led to running into garage while backing up.
- Unknown or other
Both side windows in the front have visible dark and light spots, and patterns. rear windows have a lot of rippling dark patterns. patterns can be seen when we look through polarized sunglasses. it IS also visible with bare eyes from an angle. what IS the standard of the tempered glass on…
Both side windows in the front have visible dark and light spots, and patterns. rear windows have a lot of rippling dark patterns. patterns can be seen when we look through polarized sunglasses. it IS also visible with bare eyes from an angle. what IS the standard of the tempered glass on a vehicle ? we think this should not be happened whether or not polarized sunglasses are used when driving. we are not sure if our windows are considered as abnormal or defect at this level (see pictures), the patterns on both sides (front) windows are distracting when it turns dark under the bright sun. windows in the middle are fine. besides, we don't have this problem with our other 3 cars at home (2 are different brand) when we used our polarized sunglasses in the past years.
- Service brakes
Since the car was delivered from the dealer, the brakes have continued to severely grab at low speeds as if a child IS jamming down on the brake peddle. It IS nearly impossible to ease the car into a parking space without the brakes bucking several times. Backing up causes the same bucking problem.…
Since the car was delivered from the dealer, the brakes have continued to severely grab at low speeds as if a child IS jamming down on the brake peddle. It IS nearly impossible to ease the car into a parking space without the brakes bucking several times. Backing up causes the same bucking problem. The bucking IS somewhat intermittent and the slower one IS moving the worse it seems to be. the car has 8500 miles and the problem continues.
- Service brakes
Brakes are very 'grabby'. At slow speeds in traffic (<5MPH) when you apply your foot to the break you come to an immediate stop (similar to slamming on the brake). at high speeds on the highway (>60mph) when you apply the break the car will also slow down as if you are pushing down hard on the…
Brakes are very 'grabby'. At slow speeds in traffic (<5MPH) when you apply your foot to the break you come to an immediate stop (similar to slamming on the brake). at high speeds on the highway (>60mph) when you apply the break the car will also slow down as if you are pushing down hard on the break pedal. driving in the snow / ice this winter was dangerous as the breaks locked up on several occasions resulting in skidding/sliding. there IS no middle ground, lightly applying the breaks, or 'slow breaking'. you lightly apply the break and the car IS slowing down immediately as if your trying to avoid a collision.
- Tires · Wheels
My driver rear tire started wobbling and I had a complete blow out within 3 seconds. I was driving at 65 mph on the highway. My car has approximately 7500 miles. The veered left and had to redirect it right to get off freeway.
- Power train
I parked my camry and let my wife out of the car. I had left the shift lever in drive and turned off the car. although the dash warning said for me to shift into park I did not do it that instance. I took my foot off the brake and the vehicle started moving with the engine off. there was no…
I parked my camry and let my wife out of the car. I had left the shift lever in drive and turned off the car. although the dash warning said for me to shift into park I did not do it that instance. I took my foot off the brake and the vehicle started moving with the engine off. there was no incline or hill. I tried this several times, and even with the vehicle in reverse, engine off, foot off the brake, the vehcile started moving in reverse, even starting to gain speed. my wife has my old 2015 camry hybrid and tried this experiment. that toyota did not do what the 2018 did.
- Service brakes
Vehicle was traveling in traffic on I-526 in charleston county, sc. The truck in front of me put on breaks due to a truck merging in front of his vehicle. The braking system in my car, braked, then the car lunged forward as brakes were applied. in addition a very loud noise occurred inside the…
Vehicle was traveling in traffic on I-526 in charleston county, sc. The truck in front of me put on breaks due to a truck merging in front of his vehicle. The braking system in my car, braked, then the car lunged forward as brakes were applied. in addition a very loud noise occurred inside the vehicle which was very startling. My vehicle ended up under the truck in front of me. The fact that the vehicle lunged forward after the automatic braking system came on and the loud alarm in the interior was not what had happened with the system before. one time before the braking system applied itself and the dashboard light came on and I seem to recall there was a beep or some sound that was very brief.
- Wheels
Hankook tire sidewall split while driving - 30 mph, causing flat tire. only 1836 miles. Hankook model 235/45r18 94V, dot 5MN9 1BH 5117. unsafe and unreliable
- Service brakes
Brakes on toyota camry hybrid 2018 models grab abruptly when gentle pressure IS applied on brake pedal. The brakes cannot be smoothly controlled like on non-hybrid models of the same year.
- Electrical system
While driving on roads/highways, at any speed, the driver's side (l) blind spot monitor intermittently fails to function properly, often falsely indicating other vehicles in the blind spot, while in reality, no other vehicles are present, or by not signaling while other vehicles are present.…
While driving on roads/highways, at any speed, the driver's side (l) blind spot monitor intermittently fails to function properly, often falsely indicating other vehicles in the blind spot, while in reality, no other vehicles are present, or by not signaling while other vehicles are present. recently, while driving on an interstate highway, the monitor illuminated (signaling a vehicle in the blind spot) and stayed lit for over 20 miles before going out. the problem occurs randomly, regardless of weather, time of day, speed, and presence or absence of metallic objects around my vehicle.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011636OBSOLETE NOTICE November 05, 2024: This bulletin is now obsolete. Please see T-SB-0101-24.
- 11010368Some 2019 2022 model year Avalon and Avalon Hybrid, 2018 2024 model year Camry, and 2018 2025 model year Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked and/or a carpet loop is torn. The condition(s) can occur on both the driver and front passenger sides of the vehicle. An improved floor mat No. 2 has been developed to reduce the likelihood of these conditions.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005123Some 2019 2022 model year Avalon and Avalon Hybrid and 2018 2024 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005065Some 2019 2022 model year Avalon and Avalon Hybrid and 2018 2024 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003619Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003564Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10252259TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- 10249315OBSOLETE NOTICE December 04, 2023: This bulletin is now obsolete. Please see T-SB-0097-23.
- 10249312TSB: Some 2018 ? 2024 model year Camry and Camry Hybrid vehicles may exhibit the weatherstrip on the panoramic roof center glass peeling on the edges of the glass. Follow the Repair Procedure in this bulletin to address this condition.
- 10247820TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
- 10247796TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244111TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
- 10241393TSB: Some 2019 model year Avalon Hybrid, 2018 ? 2019 Camry Hybrid, and 2019 ? 2021 RAV4 Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor ?A? Signal Plausibility Failure). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
- 10241382TSB: Some 2019 ? 2022 model year Avalon and Avalon Hybrid and 2018 ? 2023 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.
- 10240052TSB: Some 2019 ? 2022 model year Avalon and Avalon Hybrid and 2018 ? 2023 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles
- 10235217DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10230376TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
- 10230360TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
Every Toyota Camry Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.