2012 Toyota Camry Hybrid

Recalls

1 recall names the 2012 Toyota Camry Hybrid. Newest first.

• Air bags › Frontal › Sensor/control module-inactive

  Jan 16, 2013NHTSA 13V0140003,235 vehicles

  Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…

  Risk and remedy

  Risk

  If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

  Remedy

  Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes9
2. Air bags8
3. Steering7
4. Structure7
5. Unknown or other7
6. Vehicle speed control6
7. Electrical system6
8. Power train4
9. Engine3
10. Service brakes, hydraulic2

Latest complaints

• Jul 14, 2019VA190,000 mi
  Fuel/propulsion system
  We experienced the "check hybrid system" message on two occasions. the first incident, on april 3, 2019, involved driving eight miles and then leaving the car (off and parked) for about 20 minutes. On returning and attempting to start the car, the power came on but the engine did not and the…

  We experienced the "check hybrid system" message on two occasions. the first incident, on april 3, 2019, involved driving eight miles and then leaving the car (off and parked) for about 20 minutes. On returning and attempting to start the car, the power came on but the engine did not and the "check hybrid system" message displayed. It was evening, so we had the car towed to our normal repair shop and left a description of the issue. The next day the repair shop called to say that the car had started up right away, so there was nothing they could do to diagnose the issue. They suggested we contact toyota if the issue recurred. We retrieved the car, and didn't observe any further issues, so we continued driving it 20-25 miles during the work week. on april 28, 2019, twenty-five days after the first incident, while driving about 35 miles per hour along a straight section of a four-lane divided highway, the engine cut off and the the "check hybrid system" message came on. The electronics remained on and the car began to slow. There were a number of other cars nearby, but fortunately I was in the right-hand lane and was able to navigate the car onto the shoulder. I turned the car off, then attempted to restart it again after about 15-20 minutes (unsuccessfully). I had it towed to the toyota dealership. At first they thought it would be a quick repair, but after a few days of troubleshooting and escalating its issues to higher levels at toyota, they diagnosed the issue as a problem with the inverter and the battery: a repair of nearly $8000. I asked the shop to document the repairs with photos and give me the broken parts. The tech agreed to do so, but (despite following up multiple times) I have not received anything except an invoice for the cost of repairs. I do not have the invoice near at hand, but can locate it if necessary.

• May 1, 2019CA125,000 mi
  Electrical system
  Over the course of my ownership of this car, toyota camry hybrid 2012, all 4 lock actuators have malfunctioned at least once. recently, the driver's front side lock actuator stopped working for the second time and the only way to lock and unlock this door, IS to do so manually. I paid for the…

  Over the course of my ownership of this car, toyota camry hybrid 2012, all 4 lock actuators have malfunctioned at least once. recently, the driver's front side lock actuator stopped working for the second time and the only way to lock and unlock this door, IS to do so manually. I paid for the repair the first time in january of 2016, $642, paid to run the diagnostics for the other three doors that went out at the same time, december 2016, and was quoted $656 today, may 2019, to repair the same driver side front door again. toyota goodwill covered the other three doors beyond the cost of the diagnostics. I feel that they only covered the cost in december of 2016 to prevent me from issuing a complaint. This IS only an issue when the vehicle IS stationary. Safety issues could arise when you need to quickly enter the car in an unsafe neighborhood.

• Dec 11, 2018CO102,000 mi
  Seat belts
  My 2012 toyota camry hybrid's driver seat belt latch malfunctioned. it buckled normally, however, when I went to unbuckle the seat belt, the spring inside the mechanism wrapped around the notch in the metal seat belt latch. the spring was completely removed with the seat belt. the seat belt no…

  My 2012 toyota camry hybrid's driver seat belt latch malfunctioned. it buckled normally, however, when I went to unbuckle the seat belt, the spring inside the mechanism wrapped around the notch in the metal seat belt latch. the spring was completely removed with the seat belt. the seat belt no longer functions properly and will only latch if the seat belt fastener button IS depressed and then released while the seat belt IS inserted.

• Oct 28, 2018NC
  Power train

  I have a 2012 toyota camry hybrid. It has 105000 miles. It has a bad vibration in the front end when you accelerate. It has been to the mechanic, but no one acknowledges that anything IS wrong with it. Toyota needs to acknowledge that there's a problem.

• Oct 16, 2018SD24,250 mi
  Service brakes · Service brakes, hydraulic › Foundation components › Disc › Pads
  TL* the contact owns a 2012 toyota camry hybrid. While driving 70 mph, the contact heard an abnormal noise coming from the rear of the vehicle. The contact checked the rear brakes and found them to be very hot. The vehicle was taken to billion auto- toyota (4101 w 12TH st, sioux falls, de 57106…

  TL* the contact owns a 2012 toyota camry hybrid. While driving 70 mph, the contact heard an abnormal noise coming from the rear of the vehicle. The contact checked the rear brakes and found them to be very hot. The vehicle was taken to billion auto- toyota (4101 w 12TH st, sioux falls, de 57106, 605-309-0979) where it was diagnosed that the brake pads were stuck. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 210160578. The failure mileage was approximately 24,250. *Tt consumer stated there IS friction on brake pads. Updated 12/18/18*jb

• Oct 4, 2018TN
  Service brakes, hydraulic

  2012 toyota camry hybrid. Consumer writes in regards to locked caliper breaking brake pads and if a recall IS necessary for the model. *as *tr

• Jun 11, 2018WI35,000 mi
  Power train · Unknown or other

  As I cruise on highway at 70 miles per hour, the hybrid traction battery starts to make MINI rapid progressively loud explosions like the back of my rear seat IS about to explode. To alleviate this I have to slow down to about 65 miles per hour. I have contacted toyota and the dealerships but are unwilling to investigate the cause. This car IS still under warranty.

• Jun 6, 2018IN60,000 mi
  Engine

  About a dozen times in the last year, the car was put in park and the engine was turned off using the on/off button, but then later in the night, it was noticed that the engine was running! The car was in the garage and the key was in the house at the time.

• May 25, 2018NY30,000 mi
  Visibility › Sun/moon roof assembly

  The moon roof on my xsl constantly rattles while driving whenever the auto goes over a bump; especially an uneven bump that torque or twists the chassis

• Apr 27, 2018CA65,000 miCrash1 injury
  Air bags · Service brakes
  TL* the contact owns a 2012 toyota camry hybrid. While driving 20 mph, the brakes malfunctioned. The contact attempted to make a sudden stop by depressing the brake pedal, but the vehicle would not stop. As a result, the contact crashed into the rear of another vehicle. The air bags did not deploy.…

  TL* the contact owns a 2012 toyota camry hybrid. While driving 20 mph, the brakes malfunctioned. The contact attempted to make a sudden stop by depressing the brake pedal, but the vehicle would not stop. As a result, the contact crashed into the rear of another vehicle. The air bags did not deploy. A police report was not filed. The contact sprained her right ankle from the pressure of depressing the brake pedal continually. Medical attention was required. The vehicle was towed to north hollywood toyota in north hollywood, california to have the damages assessed. It had not been determined yet whether or not the vehicle was destroyed. The manufacturer was notified and provided the contact with claim number: 180-427-0700. The failure mileage was approximately 65,000.

• Feb 23, 2018VA
  Structure › Body · Unknown or other
  Toyota fails to disclose that sunroof has drains designed to discharge water from the top of the vehicle. If one of these drains get clogged (and could happen very easy) water gets inside the vehicle. Water infiltration can start with a very slow amount so the issue IS not discovered immediately…

  Toyota fails to disclose that sunroof has drains designed to discharge water from the top of the vehicle. If one of these drains get clogged (and could happen very easy) water gets inside the vehicle. Water infiltration can start with a very slow amount so the issue IS not discovered immediately because underneath the carpet IS a material that absorbs this water. Mold can be developed, as well as electrical malfunctions during driving. My spouse accused breathing issues and psoriasis and we discovered that our vehicle IS getting rain water inside.could be for months or even years, as well as since we purchased it - there IS not way to assume or to notice how much water you have in which time because you discover it when IS too late. toyota refuses to assume any responsibility for the damage, claiming that are not responsible for damages caused by outside elements. but in the toyota owner manual this drain IS not disclosed to the customer, so it could take a periodic check.also lustine toyota from woodbridge va where we service the car at every six months since we purchased the vehicle, does not have any recommendation, written or not, about these drains but instead can diagnose very quick that the water in the carpet comes from clogged drains. how come that toyota IS well aware about the issue but IS not raising any awareness about it, so the customer can be prepared in advance instead of having the vehicle full with water and to pose dangers while operating the vehicle for himself and others around? toyota needs to be held responsible like any other manufacturers are (see ww, chrysler, volvo) for failure to disclose important car features. we will need to get the vehicle back to the dealer and the issue to be corrected on their expense but the toyota customer service, represented by mrs. Kristen, refuses. Our case number was 1802171412 please help

• Jan 8, 2018MO23 mi
  Unknown or other
  Our sunroof exploded and shattered as we where driveing in hannibal,mo.we had too slow down and almost stop because of light. On 11/1/2016. It was a cold day .we did not know what happened till my husband open up the sunroof cover and all the glass started too fall down on us. We where not aware…

  Our sunroof exploded and shattered as we where driveing in hannibal,mo.we had too slow down and almost stop because of light. On 11/1/2016. It was a cold day .we did not know what happened till my husband open up the sunroof cover and all the glass started too fall down on us. We where not aware that this happened too others. We will never buy another car with a sunroof.we had too put tape on it too try keep from flying off in another person car.we want too inform you so maybe you can get car dealership or the sunroof factory too replace or warn people of this defect.in there product.

• Jan 2, 2018NJ38,494 miCrash3 injuries
  Air bags
  Takata airbags: knocked unconscious. After turning right onto a street & accelerating to about 20 mph over about 150 yards, I hit a car that was stopped in the street. I had my seatbelt on. The airbag knocked me unconscious for at least 10 seconds. (I weigh 122 lbs & I'm 5 ft 3.5 in.) I didn't…

  Takata airbags: knocked unconscious. After turning right onto a street & accelerating to about 20 mph over about 150 yards, I hit a car that was stopped in the street. I had my seatbelt on. The airbag knocked me unconscious for at least 10 seconds. (I weigh 122 lbs & I'm 5 ft 3.5 in.) I didn't realize I'D been knocked out: I looked down to see a partially inflated airbag. I didn't realize I' been unconscious or that my eyeglasses had been knocked off. Based on what I saw, I thought the airbag hadn't fully inflated. But my 13-year old daughter, who was in the back seat, said she had thought I was dead because she repeatedly called to me after the airbag deployed and I didn't answer. I never heard her or even knew my chest/face was against the airbag. My daughter said my face and chest were slumped against the airbag. I was shocked: all I knew was that I just saw the car I was going to hit, braked, and then saw a partially inflated airbag. But my chest hurt. The next day my chest hurt so much I couldn't press the cap onto a magic marker. The left side of my face felt like I had something on it (like a piece of cloth), and my left cheek at the cheekbone was swollen and bruised. The vision in my left eye was blurry, too. So I went to the er where they did ct scans of my chest and brain. They said I had a mild concussion. I got a partial black eye about 4 days later, and I noticed a 4" by 4" bruise on the outside of my right calf. Even today--28 days after the accident--my chest and calf still hurt. I was only going about 20 mph when the accident happened. I was only starting to accelerate onto a 40 mph street and probably only got to 18 or 20 mph when I saw the car in front of me, hit the brakes, and then hit the car. My car has been declared a total loss because of the deployment of the airbags. My daughter, who had her seatbelt on in the back seat, was unharmed.

• Jul 27, 2017CA41,107 miCrash1 injury
  Air bags
  TL* the contact owns a 2012 toyota camry hybrid. While driving 60 mph, the contact lost control of the vehicle. The vehicle left the road and became airborne before landing onto the ground. The air bags failed to deploy. The contact sustained cuts from the seat belt and unspecified injuries to the…

  TL* the contact owns a 2012 toyota camry hybrid. While driving 60 mph, the contact lost control of the vehicle. The vehicle left the road and became airborne before landing onto the ground. The air bags failed to deploy. The contact sustained cuts from the seat belt and unspecified injuries to the neck, back, and left leg. The contact was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed away and the insurance company stated that they would attempt to repair the vehicle. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure and sent an inspector to investigate. The vehicle had not yet been diagnosed or repaired. The approximate failure mileage was 41,107.

• Jul 5, 2017CA42,000 mi
  Electrical system · Service brakes
  When driving on local roads, the ABS, slip and warning lights would come on suddenly. I would experience a severe decrease in brake function (i would need to slam on the brakes to get them to apply properly). this happened four times before the service center was able to diagnose a failed ABS…

  When driving on local roads, the ABS, slip and warning lights would come on suddenly. I would experience a severe decrease in brake function (i would need to slam on the brakes to get them to apply properly). this happened four times before the service center was able to diagnose a failed ABS actuator. this IS apparently a known issue for the camry hybrids, as toyota issued an extended warranty for 2006-2011 camry hybrids for this very problem. (unfortunately, I have a 2012 hybrid and the service center would like to charge me over $3K (!) to fix this issue.).

• Jun 30, 2017TN
  Structure › Body

  The doors opens when the car IS in motion although they are locked. by mistake I pulled the handle when it was in motion and the door opened it t happened on a city street. Toyota employees said that it IS normal, but any car should open the doors when it IS motion.

• Jan 3, 2017MI50,000 miCrash
  Air bags

  The car was in a major accident, over $12,000 front end damage in a front end collision. A car pulled in front of our car from a side street. The air bags did not inflate which IS what IS prompting this inquiry.

• Aug 13, 2016CA48,036 miCrash
  Service brakes · Vehicle speed control
  I was in my gym's parking lot and had just turned left into a parking space. I placed my foot on the brake to slow the car to a stop as it moved forward into the parking space. however, the brake pedal did not respond. Instead, the car continued driving forward on its own, and then I heard a…

  I was in my gym's parking lot and had just turned left into a parking space. I placed my foot on the brake to slow the car to a stop as it moved forward into the parking space. however, the brake pedal did not respond. Instead, the car continued driving forward on its own, and then I heard a sound of acceleration, as if the car was revving itself up to a higher speed. Thinking that the brake had not engaged, I took my foot off the pedal and placed it back on the brake pedal, stepping harder, but there was no response. at this point, with my foot still on the brake pedal, the car jumped up onto the curb while still accelerating on its own, ran over the sidewalk. Rolled up and over a two-foot hedge that ran parallel to the sidewalk, then crashed into the brick enforced concrete column at the corner of the gym building. the brick column stopped the forward momentum of the car, but left a large dent in the right side of the car's bumper that was embedded with chunks of concrete. It also dented the hood of the car, pushing it out of alignment. the airbags in the car did not deploy. I had the car towed to the local toyota dealer and have reported my accident to toyota headquarters. I authorized their review of my car's event data recorder and am awaiting their investigation report. this frightening accident left me very shaken. It felt as if I had no control over the car at all. It seemed as if something had taken control of the acceleration of the car and my attempts to stop the car's forward momentum by stepping on the brake had zero impact. Thank god no one was on the sidewalk or I would have killed them. These cars need to be recalled to find out what IS causing this potentially deadly malfunction. They are lethal weapons on our city streets!

• May 9, 2016CA50,000 mi
  Steering · Suspension · Wheels
  Feels like I am always traveling on a headwind with my steering always feels like it wants to wander somewhere else. it IS tiring and dangerous because sometimes I feel like the car goes one way, while I want it to go another way. I have complained to the a few dealers about this issue to no…

  Feels like I am always traveling on a headwind with my steering always feels like it wants to wander somewhere else. it IS tiring and dangerous because sometimes I feel like the car goes one way, while I want it to go another way. I have complained to the a few dealers about this issue to no resolve. I also have seen similar complaints on the web about this issue. here IS the link... http://www.toyotanation.com/forum/310-7th-generation-2012/420139-camry-2012-steering-problem.html please help! I don't want to cause an accident and I am sure others who drive my car feel the same way.

• Dec 19, 2015AL
  Unknown or other

  Strong mold smell from air vents. Especially strong for first 15 minutes of driving.

• Nov 17, 2015ND8,000 mi
  Steering

  Steering IS stiff causing over/correcting while driving down the highway. it causes arm to get tired driving even after only a few miles. it IS frustrating and tiring to drive I previously had a 2007 camry XLE and there IS now comparison as to how easy the 2007 steered. need help.

• Oct 21, 2015CO
  Unknown or other

  The rear door child's lock IS frozen and will not release. I suspect this was a factory problem. we are both 74 and never had rear passengers so we only discovered this in july,2015. autonation agreed on the problem but will not fix it unless I pay them $1091.49. the rear door has not been in an accident. I am afraid that in an accident the rear passenger could not exit through this door.

• Oct 20, 2015NV63,000 miCrash1 injury
  Air bags
  Vehicle was involved in an accident but no airbags deployed even at speed of approximately 45 mph. My vehicle t-boned another vehicle that illegally and neglectfully crossed my way. My vehicle's front was was damaged, from middle part all the way to the driver side part. Bumper, hood, driver side…

  Vehicle was involved in an accident but no airbags deployed even at speed of approximately 45 mph. My vehicle t-boned another vehicle that illegally and neglectfully crossed my way. My vehicle's front was was damaged, from middle part all the way to the driver side part. Bumper, hood, driver side fender, front frame metal, and other parts were needed to be replaced. All those damages and not a single airbag deployed causing more injury to occur....updated 12/29/15 *bf updated 2/23/2016 *js updated 04/24/18*jb *cn

• Sep 22, 2015MA750 mi1 injury
  Structure › Body · Unknown or other

  To the point, trunk will not stay open on incline. closed on my head while I was going to retrieve items. called it in and toyota told me they never heard of this complaint. the local dealer said they can not fix it.

• Aug 12, 2015CA30,000 miCrash2 injuries
  Vehicle speed control
  TL* the contact owned a 2012 toyota camry hybrid. The contact stated that while attempting to park, the brake pedal was applied but the vehicle accelerated and crashed into the garage door and wall. The driver sustained chest pains from the force of the driver side air bag deploying. The front…

  TL* the contact owned a 2012 toyota camry hybrid. The contact stated that while attempting to park, the brake pedal was applied but the vehicle accelerated and crashed into the garage door and wall. The driver sustained chest pains from the force of the driver side air bag deploying. The front passenger sustained neck and back pains from the air bags deploying. The driver and front passenger received medical attention. The vehicle was destroyed. a police report was not filed. The approximate failure mileage was 30,000.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Brake Actuator Valve Wear

  DP23005Opened Nov 22, 2023Open
  The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied…

  The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

• Brake Actuator Valve Wear

  DP19004Opened Sep 30, 2019Closed Jan 21, 2021
  On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support…

  On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
• 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
• 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10211827TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10211826CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

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