2013 Toyota Camry Hybrid

Recalls

1 recall names the 2013 Toyota Camry Hybrid. Newest first.

• Visibility › Windshield wiper/washer › Switch/wiring

  Oct 17, 2013NHTSA 13V5050009,795 vehicles

  Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of…

  Risk and remedy

  Risk

  A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

  Remedy

  Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes7
2. Steering6
3. Structure3
4. Electrical system3
5. Vehicle speed control3
6. Seat belts2
7. Unknown or other2
8. Equipment2
9. Wheels1
10. Engine1

Latest complaints

• Jun 14, 2019AZ
  Electrical system · Seat belts

  Driver side backseat passenger window seat the seatbelt IS loose and doesn't retract back into place. hybrid battery and transmission system stutters after system flush at dealer causing the hybrid synergy system check, check engine light and eslamation light in orange to stay on dash. error stating that battery needs replacement for hybrid battery

• Apr 11, 2019VA46,000 mi
  Service brakes
  My toyota camry hybrid has had episodic braking problems. after starting the car and driving for a few minutes, occasionally when I step on the brakes to slow/stop the car the brake peddle needs to be pushed down to the floor. while this IS happening I can hear the engine revving. it IS…

  My toyota camry hybrid has had episodic braking problems. after starting the car and driving for a few minutes, occasionally when I step on the brakes to slow/stop the car the brake peddle needs to be pushed down to the floor. while this IS happening I can hear the engine revving. it IS necessary to push extremely hard on the brake peddle to stop the car. I have taken my car to mcgeorge toyota and an independent repair shop for this problem. neither found any computer codes indicating the problem. toyota removed and lubricated the slide pins for the caliphers and then reinstalled the pins. this problem continues to occur. as this problem IS episodic, neither the dealership nor the independent repair technician could duplicate the problem. I believe that there IS a problem with the regenerative braking system related to the computer sending a wrong signal causing the engine to accelerate rather than allowing the car to stop normally. I have had several "close calls" where this unintended acceleration nearly lead to my hitting the car in front of me or not stopping at an intersection, potentially causing an accident or striking a pedestrian..

• Apr 10, 2017WA27,600 miCrash
  Service brakes
  Around 11:30 am, I was driving south on a two lane road, at approx. 25 mph. The black vehicle in front of me applied the brakes and stopped. I was about 4 car lengths behind the black vehicle when I quickly applied the brake pedal. the brake pedal went to the floor and my car did not stop nor even…

  Around 11:30 am, I was driving south on a two lane road, at approx. 25 mph. The black vehicle in front of me applied the brakes and stopped. I was about 4 car lengths behind the black vehicle when I quickly applied the brake pedal. the brake pedal went to the floor and my car did not stop nor even slowed down. I pumped the brake pedal two more times, again, and the car did not stop nor slowed down until I hit the black vehicle in front of me.

• Sep 28, 2016MD43,043 mi
  Electrical system · Unknown or other

  The gear shift compactment not properly covered. Gear shift will not move. Liquid placed in cup holder box splashed into gear shift box as car moving causing liquid to enter in the shift box that IS not properly case. Liquid enter the gear box as car IS moving /in motion causing it to damaged the electrical component of the motor. Causing the need to replace gear shift

• May 26, 2016CA23,000 mi
  Electrical system · Visibility/wiper
  Driving slowly, straight ahead, city street, right passenger mirror exploded with a big bang. looking inside, plastic linkages that link the mirror to the adjustment motor assembly were broken. lane assist leds continued to work but the mirror, hanging loose from its shroud, was useless. I…

  Driving slowly, straight ahead, city street, right passenger mirror exploded with a big bang. looking inside, plastic linkages that link the mirror to the adjustment motor assembly were broken. lane assist leds continued to work but the mirror, hanging loose from its shroud, was useless. I hadn't adjusted the mirror in months.. car was 1 month out of warranty - parts and labor to replace ~$400. googling I discovered I'm not the first person to have this problem.

• Nov 26, 2015OR43,014 miCrash
  Service brakes
  I was entering freeway on ramp. Heavy traffic. beautiful day, dry roads. Vehicle in front of me made braked suddenly. I quickly applied my brakes. my brakes did not engage. I was approximately 2-3 car lengths behind vehicle in front of me and traveling 25 mph. when I applied brakes, my car did…

  I was entering freeway on ramp. Heavy traffic. beautiful day, dry roads. Vehicle in front of me made braked suddenly. I quickly applied my brakes. my brakes did not engage. I was approximately 2-3 car lengths behind vehicle in front of me and traveling 25 mph. when I applied brakes, my car did not even try to stop, it basically slid 2 1/2 car lengths into rear of vehicle. My vehicle only stopped moving because it was stopped by vehicle in front.

• Nov 19, 2015OR59,000 miCrash
  Service brakes

  I was driving to work in my 2013 toyota camry hybrid LE. It was early morning rush hour traffic. roads were wet. traffic was stop and go. I was probably going about 20 mph when vehicle in front of me stopped. I applied my brakes but my vehicle did not stop. I hit rear of vehicle in front of me. I did not feel my brakes engage. I was more than a safe stopping distance from vehicle in front of me.

• Sep 22, 2015SC37,563 mi
  Fuel/propulsion system
  When I started the vehicle, the "check engine light" came on. This has happened once before a year or more ago. I brought it to a dealer and he asked whether I had gotten gas recently. Yes, about 200 miles and 2 weeks ago. He checked the gas cap and it was laying in the gas filling area, not…

  When I started the vehicle, the "check engine light" came on. This has happened once before a year or more ago. I brought it to a dealer and he asked whether I had gotten gas recently. Yes, about 200 miles and 2 weeks ago. He checked the gas cap and it was laying in the gas filling area, not screwed in at all. Obviously it had come loose somehow. He checked the computer and something like "gas line vacume" came up. He screwed in the gas cap. easy fix, but since this has happened twice now with the same car and I have had dozens of cars and driven hundreds of thousands of miles and never had this problem, I wonder if it IS an issue that needs to be looked at...

• Feb 7, 2015CA
  Steering

  Steering needs to be corrected continuously.have 40000 miles and allways been the same.wouldnt have bought car if I had known as it can be scary sometimes. Guy at dealer said others have said same thing but they don't find a problem.seems to be the way this system works. *js

• Oct 30, 2014NJ12,000 mi
  Engine

  An indicator light on the dash board flashed and alarm sounded and both the gas and electric motors shut down. I was in heavy single lane traffic with limited road shoulder but was able to pull of and get to a stop. the engine system started normally and no indicators were observed. I took it to liberty toyota in edgewater park nj and they could find nothing. *tr

• Jul 30, 2014NJ100 mi
  Equipment › Electrical › Navigational system(global positioning system)

  TL * the contact owns a 2013 toyota camry hybrid. The contact stated that the gps navigation instructed her to make a right turn onto a one way street. The contact stated that the gps navigation was only accurate seventy percent of the time. The dealer reprogrammed and updated the gps software, but the failure recurred. The manufacturer was notified. The failure mileage was 100.

• Jul 30, 2014NJ150 mi
  Seat belts › Rear/other › Buckle assembly
  TL * the contact owns a 2013 toyota camry hybrid. The contact stated that the rear passenger side and rear middle seat belt receptacles were pushed down into the seats, which made it difficult to click the seat belt buckles. The receptacles slid back down into the seat once the contact pulled them…

  TL * the contact owns a 2013 toyota camry hybrid. The contact stated that the rear passenger side and rear middle seat belt receptacles were pushed down into the seats, which made it difficult to click the seat belt buckles. The receptacles slid back down into the seat once the contact pulled them out. The failure occurred regularly. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 150.

• Jul 18, 2014FL10,500 mi
  Vehicle speed control
  TL* the contact owns a 2013 toyota camry hybrid. The contact stated that while driving 35 mph, the vehicle surged forward and suddenly accelerated to 45 mph. The vehicle was taken to the dealer, who was unable to duplicate the failure. The technician stated that the contact experienced a normal…

  TL* the contact owns a 2013 toyota camry hybrid. The contact stated that while driving 35 mph, the vehicle surged forward and suddenly accelerated to 45 mph. The vehicle was taken to the dealer, who was unable to duplicate the failure. The technician stated that the contact experienced a normal characteristic of a hybrid vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500.

• May 16, 2014NE2,026 mi
  Service brakes
  Driving on interstate on flat road with a 3-week-old car. a click sounded and the brake system, ABS system, traction control, and brake lights all turned on. the car was just about impossible to stop. I had to stomp on the brakes while coasting uphill on an off-ramp. the accumulator had…

  Driving on interstate on flat road with a 3-week-old car. a click sounded and the brake system, ABS system, traction control, and brake lights all turned on. the car was just about impossible to stop. I had to stomp on the brakes while coasting uphill on an off-ramp. the accumulator had malfunctioned requiring a new brake master cylinder, booster assembly, brake cylinder assembly, brake booster gasket, and brake fluid. toyota's multi-city master technician could not identify the cause. the error code was noted (c-1391) but the problem could not be replicated. *tr

• Apr 26, 2014PA
  Steering

  Vehicle wanders all over the road since new. 100% attention required. Steering corrections needed, every second, to stay in your own lane. Windy conditions especially hazardous. *tr

• Mar 5, 2014OK7,400 mi
  Service brakes · Vehicle speed control
  I was turning into my neighborhood going approximately 15 mph when an emergency light flashed on and off. It was so quick that I was unable to identify which emergency light. after driving another 100 feet the emergency light that IS an exclamation point in a triangle lit up and stayed on as my…

  I was turning into my neighborhood going approximately 15 mph when an emergency light flashed on and off. It was so quick that I was unable to identify which emergency light. after driving another 100 feet the emergency light that IS an exclamation point in a triangle lit up and stayed on as my vehicle slowed down. The accelerator stopped working entirely. The engine did not rev as I tried to accelerate the car. I was able to apply the brakes and bring the car to a stop. I put the car in park and then in drive and the car drove without further incident. It has since been at the dealership for the last week. In the last few weeks I also noticed that while at stop lights if I was applying pressure to the brake and simply applied a little more pressure, the uneven terrain emergency light turned on and would allow the car to drive until I put it in park and again put it in drive. This happened on numerous occasions. The dealership IS investigating these issues currently. *tr

• Mar 5, 2014OK6,700 mi
  Structure
  I experienced noises echoing in the roof of my vehicle over several weeks that often sounded like something fell on the car. Then on the evening of february 11, 2014, I noticed that the headliner was completely separating from the roof of the vehicle on both the sides (driver and passenger) of the…

  I experienced noises echoing in the roof of my vehicle over several weeks that often sounded like something fell on the car. Then on the evening of february 11, 2014, I noticed that the headliner was completely separating from the roof of the vehicle on both the sides (driver and passenger) of the front of the vehicle. The dealership replaced the headliner and addressed weld points in the roof that they believe will address the sounds they also noted hearing. *tr

• Feb 21, 2014CA156 mi
  Wheels
  TL* the contact owns a 2013 toyota camry hybrid. The contact stated that while driving approximately 15 mph, an abnormal noise was heard from the front passenger side wheel. The contact discovered that the front passenger's side tire became detached from the rim. The vehicle was towed to the dealer…

  TL* the contact owns a 2013 toyota camry hybrid. The contact stated that while driving approximately 15 mph, an abnormal noise was heard from the front passenger side wheel. The contact discovered that the front passenger's side tire became detached from the rim. The vehicle was towed to the dealer where the rim and tire were replaced. The manufacturer was not notified. The vin was not available. The failure mileage was 156.

• Jan 27, 2014CA16,700 miCrash
  Air bags · Service brakes · Vehicle speed control
  TL* the contact owns a 2013 toyota camry hybrid. The contact stated that entering a parking space and shifting into park, the vehicle erroneously accelerated over a concrete median and crashed into a pole. The contact stated that the air bags did not deploy and the brake did not function. No…

  TL* the contact owns a 2013 toyota camry hybrid. The contact stated that entering a parking space and shifting into park, the vehicle erroneously accelerated over a concrete median and crashed into a pole. The contact stated that the air bags did not deploy and the brake did not function. No injuries were reported. The vehicle was neither diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 16,700.

• Oct 29, 2013WA100 mi
  Steering · Unknown or other
  As I was driving on the highway with speed of 60mph, I find it very difficult to keep the car going in a straight lane without it being sways to the left. (Almost hit another the car on the left lane side.) another problem IS when raining, the windshield wiper constantly made "click click" sound…

  As I was driving on the highway with speed of 60mph, I find it very difficult to keep the car going in a straight lane without it being sways to the left. (Almost hit another the car on the left lane side.) another problem IS when raining, the windshield wiper constantly made "click click" sound, and sometimes it wouldn't wipe. (Making it very hard to see.) the last one IS the loud wind noise when driving on the highway. On the side of the window, a very loud noise somehow slip through and hurting my ear. (All windows are closed.) *tr

• Oct 25, 2013TX1,200 mi
  Structure › Body
  Each time we open the trunk to the camry hybrid, it wants to come down on your head. it's a danger to anyone who opens it. we now regret buying our first toyota. no telling what else IS going to go wrong with the car. we thought that toyota had finally fixed all of the problems with their…

  Each time we open the trunk to the camry hybrid, it wants to come down on your head. it's a danger to anyone who opens it. we now regret buying our first toyota. no telling what else IS going to go wrong with the car. we thought that toyota had finally fixed all of the problems with their vehicles, however; it looks like new ones keep popping up. we really like the look and mpg of the camry but, now we just want to get rid of it. *tr

• Oct 18, 2013FL17,452 mi2 injuries
  Structure › Body
  Trunk lid will not stay up, if vehicle IS on the slightest upgrade when you open the trunk it comes back down and hits you in the head. I have been hit 3 times now and my wife was hit so hard we took her to the doctors to have her checked for a concussion. I have had the dealer adjust the trunk…

  Trunk lid will not stay up, if vehicle IS on the slightest upgrade when you open the trunk it comes back down and hits you in the head. I have been hit 3 times now and my wife was hit so hard we took her to the doctors to have her checked for a concussion. I have had the dealer adjust the trunk lid but it still comes down on you when it should not. When your bent over trying to put something in the trunk or get something out of it you do see it coming, and it hurts. *tr

• Sep 19, 2013NJ300 mi
  Steering · Suspension

  I have noticed that while traveling on the highway, the vehicle sways mostly towards the left. At first I thought it was just me, getting used to the new car. Now I notice it happens all the time. I am constantly correcting the vehicle to remain centered in my lane of travel. *tr

• Aug 2, 2013MD371 mi
  Visibility

  After heavy rain & with high humidity, exterior windshield & exterior passenger & driver's side windows collect excessive condensation which inhibits visibility while driving. Wipers must be constantly on & side windows down while driving. Front windshield does not wipe clear, as something similar to a haze IS seen on windshield requiring wipers to have to be operated on high. *tr

• Jul 29, 2013PA1,400 mi
  Steering
  Brand new 2013 toyota camry LE hybrid. The car has a hard time driving straight. It keeps on wandering and at times it feel like it will run into other cars. This wasn't really concerning until today at approximately 55 mph on highway 76 towards heading towards north east philly, the car decided to…

  Brand new 2013 toyota camry LE hybrid. The car has a hard time driving straight. It keeps on wandering and at times it feel like it will run into other cars. This wasn't really concerning until today at approximately 55 mph on highway 76 towards heading towards north east philly, the car decided to steer to the right. I had no control over the wheel. I tried moving the wheel to the left but it wouldn't I was lucky to pull over and check for tire pressure loss. The tires appeared fine and inflated at 35 psi so I restarted the car and it kept wandering for a little while. Taking it to the dealership tomorrow. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Brake Actuator Valve Wear

  DP23005Opened Nov 22, 2023Open
  The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied…

  The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

• Brake Actuator Valve Wear

  DP19004Opened Sep 30, 2019Closed Jan 21, 2021
  On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support…

  On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
• 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
• 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
• 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10211827TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

Every Toyota Camry Hybrid model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.