2002 Toyota Sequoia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2002 Toyota Sequoia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2002 Toyota Sequoia. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator, or replace the air bag assembly that includes an alternate inflator, free of charge. The recall began January 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota's numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus). Note: This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.
Certain cardone master cylinders with part numbers 10-2925, 10-2987, 10-2987mza, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, and 11-3156, and with date codes lower than dca7078 sold as replacement equipment for use on the vehicles listed above. the seal on master cylinder can fail and leak brake fluid.
Risk and remedy
Risk
Loss of brake fluid can result in poor braking performance, possibly resulting in a vehicle crash.
Remedy
Cardone will notify owners and offer to repurchase any defective master cylinders. the recall began during april 2007. owners can contact cardone at 1-800-777-4780.
Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Ck motorsport will notify owners and replace the noncompliant lamps free of charge. the recall began on july 1, 2006. owners may contact ck motorsport at 1-909-610-7211.
On certain sport utility vehicles, due to a manufacturing issue in the front suspension lower ball joint, there IS a possibility that the surface of the ball of the joint may have been scratched. the ball joint may eventually experience excessive wear and looseness, resulting in increased steering effort.
Risk and remedy
Risk
The lower ball joint may separate from the knuckle causing loss of steering control and a crash could occur.
Remedy
Dealers will replace the front suspension lower ball joints free of charge. the recall began on july 5, 2005. owners may contact toyota at 1-800-331-4331.
On certain 4X2 vehicles equipped with an alloy wheel tire upgrade (options WM4, WM8, zl1-zl4, DH4, or DH5) installed by the processing centers in jacksonville, florida or commerce, georgia, a label identifying the spare tire as a temporary use spare tire was not installed. the upgrade includes 4 larger size tires with alloy wheels. the original spare…
Risk and remedy
Risk
Different operating characteristics can be experienced when the spare tire IS installed on the vehicle.
Remedy
Owners will be provided with a caution label and an insert for their owner's manual. owner notification began july 15, 2002. owners who do not receive the free remedy within a reasonable time should contact southeast toyota at 1-800-301-6859.
Owner complaints
666 complaints22 involved a crash1 involved a fire29 injuries
What owners report most
Latest complaints
- Unknown or other
I am submitting a safety complaint regarding a set of Lionhart Lionclaw ATX2 tires purchased through Walmart and installed by a professional tire shop. After installation, the vehicle developed a persistent vibration at driving speeds. The vehicle was inspected by Discount Tire, which performed…
I am submitting a safety complaint regarding a set of Lionhart Lionclaw ATX2 tires purchased through Walmart and installed by a professional tire shop. After installation, the vehicle developed a persistent vibration at driving speeds. The vehicle was inspected by Discount Tire, which performed road-force testing and documented high road-force measurements on all four tires: 39 lbs, 46 lbs, 44 lbs, and 42 lbs. Discount Tire also attempted road-force matching and documented that the condition remained unchanged after the procedure. Because all four tires demonstrated unusually high road-force values and continue to cause vibration, I am concerned that the tires may have a manufacturing or quality defect that could affect vehicle safety and handling. I am requesting that NHTSA review this complaint for potential tire-related safety concerns and determine whether similar complaints have been reported involving these tires.
- Unknown or other
They should not have towed my car
- Electrical system · Steering · Unknown or other
I was driving my 2002 Toyota Sequoia on the freeway at approximately 65 mph on the [XXX] when suddenly the vehicle made a beeping noise and the VSC Light and TRAC Light came on. The vehicle suddenly lost control in the wheels and tires and suddenly decelerated out-of-nowhere. Due to the sudden…
I was driving my 2002 Toyota Sequoia on the freeway at approximately 65 mph on the [XXX] when suddenly the vehicle made a beeping noise and the VSC Light and TRAC Light came on. The vehicle suddenly lost control in the wheels and tires and suddenly decelerated out-of-nowhere. Due to the sudden, abrupt movement and loss of control, the vehicle nearly flipped over. It was an extremely dangerous, possibly life-threatening situation. Thankfully, I was attentive and alert and had both hands on the wheel and was able to get the vehicle in control. This happened before two times and this would be the third time. I have taken the vehicle to several different auto repair shops and they have been unable to pin point and fix the problem. Because this issue continues to happen and puts me into dangerous situations repeatedly, I firmly believe that this is a bigger malfunctioning/defect problem that Toyota needs to address and fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Automatic emergency braking · Service brakes · Wheels
My vehicle has randomly been flashing vbs/abs/traction control lights. Sometimes nothing happens other than the flashing lights. Other times I’ll be driving & when going around a curve my car makes a beeping noise (sounds like the abs noise activated) & I’ll feel a pulsing under the brake & hear a…
My vehicle has randomly been flashing vbs/abs/traction control lights. Sometimes nothing happens other than the flashing lights. Other times I’ll be driving & when going around a curve my car makes a beeping noise (sounds like the abs noise activated) & I’ll feel a pulsing under the brake & hear a grinding sound. It doesn’t allow me to brake effectively. Another time I was coming to a stop behind a car at a red light. It was clear as day, roads weren’t wet & I couldn’t have been going over 10 mph. When hitting my brakes, my steering wheel kind of glided back & forth for a sec and it felt like my tires “floated”in the same motion as wheel until it stopped.
- Structure › Body
Component/System Failed: The frame of my 2002 Toyota Sequoia has severely rusted, resulting in a gaping hole. It is available for inspection upon request. Safety Risk: The rusted frame jeopardizes my safety and renders the vehicle unsafe for use. Confirmation: A mechanic has confirmed the rust…
Component/System Failed: The frame of my 2002 Toyota Sequoia has severely rusted, resulting in a gaping hole. It is available for inspection upon request. Safety Risk: The rusted frame jeopardizes my safety and renders the vehicle unsafe for use. Confirmation: A mechanic has confirmed the rust issue. Manufacturer Inspection: Toyota has not inspected my Sequoia’s frame. Warning Signs: There were no warning lamps or messages related to frame rust prior to the failure; it became evident during my recent inspection. The gaping hole in my Sequoia’s frame is not due to normal wear and tear but rather Toyota’s poor manufacturing practices. Shockingly, Toyota issued a “limited service campaign” for similar rust issues in other vehicles, but I was never informed. This lack of transparency is unacceptable. It is clear that Toyota’s decision to implement a limited service campaign, rather than a comprehensive recall, reflects a blatant disregard for the safety and satisfaction of its customers. By prioritizing cost-cutting measures over ethical responsibility, Toyota has failed to uphold its duty to consumers and the people who sustain its business. Toyota’s actions have revealed a disturbing trend of prioritizing profits over people. The company’s failure to adequately address known issues with rusted frames speaks volumes about its commitment to quality and customer satisfaction. Despite numerous complaints and documented cases of frame rust, Toyota’s response has been inadequate. I urge Toyota to take immediate action. Inspect and replace my Sequoia’s frame promptly. Prioritize consumers over profits. Restore my faith in the brand that I once trusted.
- Structure › Body
Advance rust on car frame
- Service brakes · Steering · Wheels
While driving on a curved road, the vehicle made a grinding sound with flashing VSC off and Trac off lights, as it pulled violently to the right and almost ran off the road with my two children in the back seat. This was an extremely scary incident. I 1. While driving on a curved road, the…
While driving on a curved road, the vehicle made a grinding sound with flashing VSC off and Trac off lights, as it pulled violently to the right and almost ran off the road with my two children in the back seat. This was an extremely scary incident. I 1. While driving on a curved road, the vehicle made a grinding sound with flashing VSC off and Trac off lights, as it pulled violently to the right and almost ran off the road with my two children in the back seat. This was an extremely scary incident. I do understand that many first generation Sequoia owners have reported similar incidents and that there were no recalls, however, I think this is a serious enough issue that will cost innocent people their lives. I was able to pull a reading from the OBD2 and it says there is a fault with the Yaw Rate Sensor. Please help before this causes someone's death. Thank you!do understand that many first generation Sequoia owners have reported similar incidents and that there were no recalls, however, I think this is a serious enough issue that will cost innocent people their lives. I was able to pull a reading from the OBD2 and it says there is a fault with the Yaw Rate Sensor. Please help before this causes someone's death. Thank you!
- Structure › Body · Unknown or other
The frame and attached components of the 2002 Sequoia are rusting at alarming rates. Seemingly surface quickly turned into structurally penetrating rust (I.e. holes in the frame rails). Additionally rocker panels and wheel arches show signs of significant penetrating rust. Pieces of rusted metal were found under the car on my driveway recently.
- Unknown or other
Frame of vehicle is rusting. Never reserved any recall notifications. Called toyota supervisor said not covered missed deadline. Now have to pay $2000 + for undercoating. Toyota should pay for it they are refusing. I am not the only one not being g notified.
- Structure › Body · Suspension
To whom it may concern, I recently purchased a 2002 Toyota sequoia. I brought the truck to a local shop for a (overall assessment of the vehicle) since I just Purchased it. The shop owner ( I have their name address if needed). The chassis is rusty and has holes sue to rust. If someone can get back to me It’s much appreciated
- Service brakes, hydraulic
The contact owns a 2002 Toyota Sequoia. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle made an abnormal grinding sound and hesitated to respond. The contact depressed the brake pedal a second time, and the vehicle stopped. The ABS warning light was…
The contact owns a 2002 Toyota Sequoia. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle made an abnormal grinding sound and hesitated to respond. The contact depressed the brake pedal a second time, and the vehicle stopped. The ABS warning light was illuminated. The contact stated that the failure had been reoccurring while driving and depressing the brake pedal. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.
- Tires › Tread/belt
The contact owns a 2002 Toyota Sequoia equipped with Michelin Tires, Tire Line: Latitude Tour, Tire Size: P265/70/R16, DOT Number: APJ6001X1814. The contact stated he was informed at a State Inspection that the vehicle had failed the inspection because there was a large crack in the tread of all…
The contact owns a 2002 Toyota Sequoia equipped with Michelin Tires, Tire Line: Latitude Tour, Tire Size: P265/70/R16, DOT Number: APJ6001X1814. The contact stated he was informed at a State Inspection that the vehicle had failed the inspection because there was a large crack in the tread of all four tires. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 13T006000 (Tires); however, the tire size was not included. The manufacturer was notified of the failure and informed the contact that the tires were not covered. The tires were replacement tires. The tires were not replaced. The tire failure mileage was approximately 33,000. The vehicle failure mileage was approximately 117,000.
- Service brakes · Steering · Vehicle speed control
While driving on a highway at about 60 mph, my vehicle made a loud grinding noise while the steering felt very difficult to control and then the VSC TRAC and TRAC OFF lights both came on. I got off the highway and pulled over to a parking lot to inspect the vehicle, but I did not see anything that…
While driving on a highway at about 60 mph, my vehicle made a loud grinding noise while the steering felt very difficult to control and then the VSC TRAC and TRAC OFF lights both came on. I got off the highway and pulled over to a parking lot to inspect the vehicle, but I did not see anything that would cause the vehicle to do that. After a few minutes, I restarted the vehicle and while driving on local roads to get home, the same thing happened again. I was extremely worried for the safety of my wife and children in the vehicle. After reading a few Toyota owners threads online, this seems to be a very familiar pattern with these Toyota Sequoias, and I strongly believe that this will result in very serious injuries or possible deaths if Toyota does not issue a recall to fix the problem causing such dangers for drivers. Please investigate the matter to save lives. Thank you!
- Fuel/propulsion system · Steering · Suspension
Rack and pinion rusted out and had to be replaced. It cracked in the middle of the highway and left me inching to safety. Never fully recovered 186k, frame is fully rusted and will not pass inspection due to faulty oxygen sensors and excessive rust and corrosion. Will need to replace exhaust to…
Rack and pinion rusted out and had to be replaced. It cracked in the middle of the highway and left me inching to safety. Never fully recovered 186k, frame is fully rusted and will not pass inspection due to faulty oxygen sensors and excessive rust and corrosion. Will need to replace exhaust to input a new sensor at 4k Vechicle is fully operable and functional but cannot pass inspection without the safety of rust treatment or replacement It’s a great vechicle but unfortunate that the 2002 series is left out of the recall . There are a lot of early generations that have these issues and although the trucks are reliable and have a long life , are undriveable because they can’t pass inspection. Please consider extended the rust recall to 2001-2003 Sequoias. This was my grandfathers truck and really would like to keep his memory in the family and drive my grandfathers truck as it still runs perfectly but has on going issues with rust and frame issues . There was an extended warranty for 2002 Sequoias that expired in 2014. This is a point where most Sequioas weren’t experiencing this issue. Dealership or recall will not honor and denied any claim for rust It is unfortunate because I am now disabled and love my Sequoia so much and was hoping to drive to appointments and gain my health back. It has become more than I am able to afford to fix an entire frame of the vehicle. It’s evident that early generations all that his issue but has not been honored for repair. I’ve repaired things over the years with hopes to pass inspection and now have insight as to what the real issue is. The excessive rust and damage to the frame.
- Structure › Body
My vehicle frame was cracked and very unsafe to drive. My inspection cannot passed until I fixed the crack developed on the frame. Inside the car the weather strip is cracked all side.
- Structure › Body · Suspension
On parkway 50 to 55 mph driver side ball joint broke. Truck could of flipped or hit another vehicle. Could of caused damage to my body or death. No warning of impending breakage. I do have pics of broken balljoint and it did cause damage to driverside fender. Frame is rusting. Worried about frame unsafe could brake at any time. Toyota refuses to check and replace.
- Power train · Traction control system
The contact owns a 2002 Toyota Sequoia. The contact stated that upon coming to a complete stop, the traction control system would independently activate, causing the vehicle to suddenly stop upon acceleration. The contact stated that the traction control light would intermittently illuminate during…
The contact owns a 2002 Toyota Sequoia. The contact stated that upon coming to a complete stop, the traction control system would independently activate, causing the vehicle to suddenly stop upon acceleration. The contact stated that the traction control light would intermittently illuminate during the failure. The dealer was notified of the failure and they informed him that there were no recalls on the vehicle. The contact was referred to NHTSA for assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 270,535.
- Steering · Suspension · Unknown or other
The frame of the vehicle has severe rust and now has holes in the frame, making it unsafe to drive and possibly causing an accident. Meticulous care has been taken of this vehicle and it is never taken off road or abused. I’ve had several other vehicles and have never had this frame rust safety issue.
- Unknown or other
The frame is rusting out in the key places needs to be replaced or remedied for future vehicles
- Power train · Unknown or other
While driving around 50 mph, the traction control and vsc warning lights illuminated and the brakes started locking up, which made me seem like the traction control kicked in. The front wheels started seizing and the vehicle started jerking in middle of the highway. I had to pull over and have a…
While driving around 50 mph, the traction control and vsc warning lights illuminated and the brakes started locking up, which made me seem like the traction control kicked in. The front wheels started seizing and the vehicle started jerking in middle of the highway. I had to pull over and have a cousin pick up my parents that were riding in the car and had to restart the vehicle. I was able to drive it home with the problem happening again right as I was taking my exit to my home.
- Steering · Suspension
The left rear frame broke away from rear sway bar. I was just leaving my house when I heard a thunk. I noticed the problem when I turned onto the faster road as I accelerated the whole backend moved right, pushing the front end left (into oncoming traffic). Letting up on the accelerator cased the…
The left rear frame broke away from rear sway bar. I was just leaving my house when I heard a thunk. I noticed the problem when I turned onto the faster road as I accelerated the whole backend moved right, pushing the front end left (into oncoming traffic). Letting up on the accelerator cased the reverse to happen, the back end swung left and the front turned right. So, glad it happened slower streets and not the highway. There was a limited service recall on this model to coat with a rust proofing paint and we had the service done in 2012. This failure would have probably killed someone if it had happened on the freeway or cloverleaf. These vehicles should be either repaired by Toyota or off the road.
- Structure › Body
I went to the mechanic to have my wheels rotated; he said the entire frame IS rusted out and may be a danger to drive. not sure what to do as there isn't an easy fix to replacing the frame. the mechanic said the only fix IS replacing the frame. I have a family of 8 people who depend on this vehicle
- Structure › Body
The undercarriage frame IS rusting out which IS sad being that I recently just put a couple grand into restoring and labor service on minor issues like steering rack and pinion, breaks, tire rods.
- Seat belts
Driver's seat belt buckle will come unbuckled while driving, this has happened several times while driving and I ihave had to re-buckle it and it may stay buckled or it can come out again. I am afraid if I was to get into an accident that the seat belt will become unbuckled and not hold me in the seat.
- Electrical system · Service brakes
Vsc, ABS, traction control and brake warning instrument lights on. ABS and traction control and vsc are inoperable due to a computer malfunction. This IS an extremely common issue with first generation sequoias. My specific codes are c1241 and c1203. Toyota told me I will need a new computer to controls those systems at a 921 dollar expense. These issues have been ongoing since 2009.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Yaw rate sensor malfunction
On June 14, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-006 to investigate 135 complaints alleging incidents of yaw rate sensor malfunctions resulting in unexpected Vehicle Stability Control (VSC) activations and steering pull while driving in model year (MY) 2001-2002 Toyota…
On June 14, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-006 to investigate 135 complaints alleging incidents of yaw rate sensor malfunctions resulting in unexpected Vehicle Stability Control (VSC) activations and steering pull while driving in model year (MY) 2001-2002 Toyota Sequoia vehicles.ODI identified a total of 958 incidents in complaints provided by Toyota or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles: 1) evaluated the design of the subject yaw rate sensor; 2) initiated vehicle testing and instrumentation; 3) performed failure analysis on subject components collected from the field; 4) analyzed field data for evidence of system faults; and 5) reviewed the performance of the subject system in fault simulations testing conducted by Toyota.ODI review indicated that an overwhelming majority of incidents are related to flashing VSC slip indicators on the instrument panel accompanied by warning buzzers and grinding noise or vibration caused by pulsed brake application to one of the front wheels.Yaw rate sensor malfunctions resulting in VSC brake applications is accompanied by a brief duration of longitudinal deceleration with minimal changes in vehicle speed and will not result in abrupt lane change or loss of vehicle control due to steering controllability.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety related defect does not exist.For additional information, see the closing resume appendix and the investigation file for PE16-006.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251076FAQ: Customer Frequently Asked Questions
- 10251075DP: The subject vehicles are equipped with a front passenger airbag. A part inside the airbag could explode, shooting sharp metal fragments at vehicle occupants. This could cause serious INJURY or DEATH. ? Added Dealer Procedures for Do No Drive Advisory ? Updated BEC contact information ? Revised Warranty Claim Filing Instructions to streamline customer convenience items during repair ? Added creatives materials from Vendor Partners i.e, sample letters and sample tags ? Removed several obsolete sections
- 10251074FAQ: Customer Frequently Asked Questions
- 10251073DP: The subject vehicles are equipped with a front passenger airbag. A part inside the airbag could explode, shooting sharp metal fragments at vehicle occupants. This could cause serious INJURY or DEATH. ? Added Dealer Procedures for Do No Drive Advisory ? Updated BEC contact information ? Revised Warranty Claim Filing Instructions to streamline customer convenience items during repair ? Added creative materials from Vendor Partners i.e, sample letters and sample tags ? Removed several obsolete sections
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10217806CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217804CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
- 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10174891TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
- 10174890TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10171405TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
Every Toyota Sequoia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.