2011 Toyota Sequoia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Sequoia › 2011
These records cover every 2011 Toyota Sequoia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2011 Toyota Sequoia. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain JTEKT power steering gear assembly service parts for 2007-2021 Tundra and 2008-2022 Sequoia, part numbers 44250-0C160, 44250-0C131, 44250-0C170, and 11250-0C121. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Risk and remedy
Risk
An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the power steering gear assembly, free of charge. Owner notification letters were mailed on February 17, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TH01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Risk and remedy
Risk
An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010…
Risk and remedy
Risk
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window…
Risk and remedy
Risk
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion…
Risk and remedy
Risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…
Risk and remedy
Risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Toyota IS recalling certain model year 2008 through 2011 FJ cruiser, land cruiser, tacoma, sequoia and tundra vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 138, "tire pressure monitoring system (TPMS)." when factory-installed wheels and tires were replaced with toyota authorized accessory wheels and LT…
Risk and remedy
Risk
Failure to warn of tire deflations IS a non-compliance with fmvss 138 and could lead to tire failure increasing the risk of a crash.
Remedy
For the land cruiser, sequoia, tacoma and tundra vehicles, the dealer will re-calibrate the tire pressure monitoring system on affected vehicles and install an updated tire and loading information label at no charge. for the FJ cruiser vehicles, the TPMS cannot be reset so the electronic control unit (ecu) for the TPMS will be replaced. toyota IS currently developing the remedy ecu. if an owner IS not certain whether his or her vehicle IS equipped with these accessories, please contact any toyota dealer for an inspection at no charge. the safety recall began on march 31, 2011. owners may contact toyota at 1-800-331-4331.
Owner complaints
17 complaints1 involved a crash
What owners report most
Latest complaints
- Fuel/propulsion system
The vehicle fuel tank was punctured and then patched with JB Weld Epoxy. This vehicle was sold to me by a private owner that did not disclose this information to me. The safety of my family as well as thousands of others were at risk as the vehicle was parked in several parking garages of large…
The vehicle fuel tank was punctured and then patched with JB Weld Epoxy. This vehicle was sold to me by a private owner that did not disclose this information to me. The safety of my family as well as thousands of others were at risk as the vehicle was parked in several parking garages of large buildings. The fuel tank and fuel pump has been replaced by Lewis Toyota of Topeka, KS. Several occurrences of a strong fuel smell had taken place for the two week time frame from the previous owner selling it to me. A fuel smell was present at inspection before purchase, however the owner stated that he had spilled fuel.
- Engine · Service brakes · Steering
On [XXX] while driving our 2011 Toyota Sequoia 4x4 Limited (5.7 iforce non flex fuel) my wife was preparing to stop at a traffic light. Completely unexpected and with no warning, the vehicle started bucking, the engine began making a knocking noise and numerous dashboard lights started flashing.…
On [XXX] while driving our 2011 Toyota Sequoia 4x4 Limited (5.7 iforce non flex fuel) my wife was preparing to stop at a traffic light. Completely unexpected and with no warning, the vehicle started bucking, the engine began making a knocking noise and numerous dashboard lights started flashing. It immediately stalled while attempting to stop, thus, causing a very dangerous situation, losing total control of the brakes and steering, nearly causing a collision with the vehicle in front of her. The vehicle had to be towed from the middle of the road, while in heavy traffic. Eventually it was diagnosed (at my mechanics shop) and determined to be a broken valve spring in cylinder #7. This caused the valve to drop into the cylinder bore, making contact with the piston, known as "catastrophic failure on an 'interference' engine"..I later learned that these DEFECTIVE ($5) valve springs, are used in my meticulously maintained 5.7 Toyota motor,...THE SAME PART NUMBER UNDER RECALL IN SEVERAL LEXUS VEHICLES!! Being that I constantly maintained this vehicle and it being in overall excellent condition, I determined it was less expensive to have the engine replaced over repaired. I spent over $4600 in a used motor with 88k miles, and $5400 in labor for the replacement.. total cost of over $10,000 for a $5 defective part that was only recalled on the Lexus vehicles. I kept the original engine in case I can (eventually) have Toyota Corp do an inspection on it and get some kind of compensation on this dangerous, avoidable, selective vehicle recall. No luck thus far but have pictures, invoices and all documents on this situation that I can provide when requested. I am having difficulty downloading these documents to this site. Thank you very much. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Latches/locks/linkages › Hatchback/liftgate › Lock
The contact owns a 2011 Toyota Sequoia. The contact stated that while driving approximately 60 MPH, the rear liftgate opened unintendedly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the liftgate latch assembly was rusted and needed to be…
The contact owns a 2011 Toyota Sequoia. The contact stated that while driving approximately 60 MPH, the rear liftgate opened unintendedly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the liftgate latch assembly was rusted and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was 178,000.
- Unknown or other
While returning home from a vacation, the glass over our sunroof suddenly exploded. We were traveling about 50 MPH and just heard a sudden bang. We pulled over to investigate and it looked like it had exploded outward. We had a luggage carrier on top of the car that covered most of the sunroof, so I am confident that it was not struck by any objects.
- Structure › Body
The rear hatch has a rust spot next to the latch that IS rusted thru and breaking chunks of metal from around it. The latch mechanism may split from the rear door aseembly and fail to remain closed and open unexpectedly on the highway allowing all contents to fly out of the vehicle. Source of problem may be improper welds allowing water to get inside the tailgate frame.
- Engine
Toyota has a faulty design on 5.7 liter sequoias and tundras where the engine camshaft tower sealant leaks oil towards the cabin. since the engine IS tilted back, the engine oil IS directed to a heat shield and then directly to the exhaust pipe. upon reaching the exhaust it causes smoke. the…
Toyota has a faulty design on 5.7 liter sequoias and tundras where the engine camshaft tower sealant leaks oil towards the cabin. since the engine IS tilted back, the engine oil IS directed to a heat shield and then directly to the exhaust pipe. upon reaching the exhaust it causes smoke. the smoke will enter into the cabin causing engine fumes which occur when driving or parked until the engine cools. The engine could have caught fire, based on the amount of smoke that came out. upon further research, this issue has caused fires. evidence of this problem IS readily available searching "toyota tundra cam leak fire", furthermore, change.org petition has over 5,178 signatures requesting the recall. This issue has occurred in vehicles from 1,000 miles and up. Toyota now uses a different sealant to prevent this leaking, so they must have recognized the issue but have remained silent. upon contacting toyota, the customer service representative stated that he "had never heard of this problem". the dealership that IS fixing this has a number of experienced mechanics that do see this often. It IS unsafe to drive with this condition and the cost to repair IS over $3,000!
- Electrical system
The door lock actuator on each of the doors on the SUV have failed. The doors will not lock/unlock without using the key, and the only door with key access IS the driver's door. The doors can be locked/unlocked from inside. The replacement parts seem excessively high, and it appears that this IS a…
The door lock actuator on each of the doors on the SUV have failed. The doors will not lock/unlock without using the key, and the only door with key access IS the driver's door. The doors can be locked/unlocked from inside. The replacement parts seem excessively high, and it appears that this IS a common occurrence on toyota vehicles. Since the actuator IS part of the door latch, I am concerned that the actuator failure may lead to a latch problem. This occurs when the vehicle IS at rest.
- Unknown or other
Rear window randomly shattered while driving in town- 10 mph. no chips, no issues with window prior, just blew. It was winter here, and the rear defrost was on. My friend received a recall notice for his rav 4, for this exact same issue. I've seen others complaining online about the exact same thing as well
- Service brakes
Purchased the vehicle new. brake rotors severely warped at12,572 miles creating severe vibration/shaking throughout the vehicle when brakes applied. problem IS particularly severe when utilizing breaks on a downhill grade. the severe vibration created a significant safety hazard as it impairs…
Purchased the vehicle new. brake rotors severely warped at12,572 miles creating severe vibration/shaking throughout the vehicle when brakes applied. problem IS particularly severe when utilizing breaks on a downhill grade. the severe vibration created a significant safety hazard as it impairs break performance particularly when roads are wet or icy. car was under warranty. toyota's solution was to resurface/grind the rotors back to smooth. unfortunately this process removes metal, and mass, from the brake rotors which exacerbates the problem. less mass, less ability to dissipate heat. the same problem occurred again at 22,391 miles. dealership refused to acknowledge the vibration. returned to dealership at 24,564 miles. dealership now acknowledged the problem as it was so severe it was impossible to ignore. once the problem was acknowledged the dealership informed me I would have to pay to have the rotors resurfaced as the car was now out of warranty. informed them I believe this IS a warranty issue as it started during the warranty, but was informed they look at the rotor issues as individual occurrences. rotors once again turned, further reducing mass and further exacerbating problem. Now a matter of time until issue returns. brake rotors are clearly made of materials insufficient to handle the weight of the vehicle. this issue also causes severe tire wear, further impairing stopping performance of the vehicle. toyota refuses to acknowledge tire wear caused by rotor issue.
- Engine and engine cooling › Exhaust system · Engine and engine cooling › Exhaust system › Emission control
2011 toyota sequoia. consumer writes in regards to vehicle air pump repair problems. *smd the dealer informed the consumer, the vehicle needed a new air pump and a new air pump driver at a cost of $ 2643 before taxes. the dealer noted the problem was cause by possibly water intrusion. *Jb ma 10/21/15 updated 10/12/2017*cn
- Fuel/propulsion system · Vehicle speed control
While approaching a red light I applied brake my truck but instead my sequoia thrust forward causing me to hit the car stopped at the light in front of me, causing damage to both vehicles. *tr
- Seats
My children (5 and 6 years old) were in the third row seat in backless booster seats with seatbelts on. after pulling out of a parking lot onto the main road, I heard my 5 year old screaming from the back of the car. my 6 year old (who remained in his booster with the seatbelt fastened), managed…
My children (5 and 6 years old) were in the third row seat in backless booster seats with seatbelts on. after pulling out of a parking lot onto the main road, I heard my 5 year old screaming from the back of the car. my 6 year old (who remained in his booster with the seatbelt fastened), managed to push the button near the side door to raise/lower the seat in the third row. as he did this, my 5 year old's head became wedged between the third row seats. I pulled over and gained access to him from the rear hatch. the seat would not move back anymore for me to get his head out. I had to force his head out with my hands. he has some serious bruising on the side of his face. after the incident, I could not find any way to disable their seat controls (like I can for the windows) to prevent this from happening again. it was very scary and I can only hope that toyota will be able to address this safety issue in the future. *tr
- Parking brake
TL* the contact owns a 2011 toyota sequoia. While parked on an incline, the contact utilized the parking brake but the vehicle continued to roll forward. The vehicle was taken to the dealer for diagnostic. The technicians stated the vehicle was performing as designed and could not be repaired. The vehicle was not repaired. The approximate failure mileage was 3,000.
- Electrical system
TL* the contact owns a 2011 toyota sequoia. While driving approximately 70 mph, the contact noticed that the digital speed reader was providing a different reading from the speedometer reading. The difference was approximately 3 mph greater on the speedometer. the vehicle was taken to the dealer…
TL* the contact owns a 2011 toyota sequoia. While driving approximately 70 mph, the contact noticed that the digital speed reader was providing a different reading from the speedometer reading. The difference was approximately 3 mph greater on the speedometer. the vehicle was taken to the dealer for diagnostics where the technician stated to the contact that the speedometer was within specifications according to their service manual. The manufacturer was made aware of the failure and sent an engineer to inspect the vehicle. The engineer determined that the speedometer was working as designed and a defect was not found within the vehicle. The vehicle was not repaired. The approximate failure mileage was 3,000.
- Air bags
As evidenced in the 11-9-11 new toyota commercial, this IS exactly why toyota went to congress to remove 8 to 10 leaking cylinders of toxic, flammable inflators voluntarily from their vehicles. as we all know all inflators in the airbag are made the same, you should never see a foreign recall…
As evidenced in the 11-9-11 new toyota commercial, this IS exactly why toyota went to congress to remove 8 to 10 leaking cylinders of toxic, flammable inflators voluntarily from their vehicles. as we all know all inflators in the airbag are made the same, you should never see a foreign recall without its american model. with the new "upper cut" design displayed in the commercial, all the previous defects have been recreated in this model. this will make "insert & deploy" and "blow it out of the womb" worse. this model will hit the soft tissue just under the protective rib cage and deploy the explosive up into the spleen and diaphram. it IS still a "soft tissue issue". they designed this from the model with chamber breach while a solid rocket generant, now it IS filled with gas mix unidentified. every year we haz this problem, from october to january they decide what haz whooping gas they will fill with in the new model released in january. next they will decide the solid rocket generant from january to march. autoliv has increase the size of the leaking cylinder in the passenger seat. as trended previously, side curtain guillotines trap the head in the force and direction of the crash and repeatedly whip customers when door structure haz been compromised. they do not test or file msds for the proprietary mix. in previous years it haz been argon, helium, xeon, and neon. all toxic and flammable as hell and mixed together without reactive tests performed or temperature tests performed. these models have released from the plant year after year with a 100% failure rate on the inflator component. the cylinders leak in extreme temperatures in winter and summer, and the inflator casings have never been able to contain the solid load. spontaneous deployment IS possible 100% of the time in both solid and gas models. the interim I left will not work. inert. *tr
- Seats
My 2011 toyota sequoia only has two heights on the third row headrests. the lowest setting lays the headrest right on the seat and IS too low to support anyone's head. the other setting on the two outside seats raises the headrest all of the way up which IS too high to support a child's head. in…
My 2011 toyota sequoia only has two heights on the third row headrests. the lowest setting lays the headrest right on the seat and IS too low to support anyone's head. the other setting on the two outside seats raises the headrest all of the way up which IS too high to support a child's head. in that setting my children's heads hit under the headrest and on the metal bars of the headrest. the middle seat's headrest only raises halfway up which IS too short to support the head of an older child or an adult. since it IS usually children who are sitting in the third row of an SUV I would expect the headrests to have many adjustable heights to them like the headrests in the other two rows. I had a 2006 toyota sequoia prior to buying this car and the headrests in the third row of that car had numerous settings for the third row headrests. the toyota manual talks about adjusting the headrests so that the middle of the headrest hits the back of your head near your ears but this IS not possible to do with the headrests on the third row. this would be very dangerous in a crash because the head and neck would not be properly supported. I contacted the dealer a week ago, two days after I bought the car, about this problem. he contacted toyota but as of today they have not given an answer as to why the headrests were made this way or what, if anything, they are going to do to correct this. *tr
- Engine and engine cooling › Engine
My toyota sequoia 2011 has a slow leak at the front passenger side just on top of the exhaust manifold,took it to the dealer and they said the cam shaft oil seal IS leaking. They are willing to fix it,but my concern IS if my car will be the same again since its just 6 weeks old,and I might encounter more problem in the future considering they took the engine apart. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10227918DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10227916DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227915TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10227914CSP: Customer Support Program ZKG ? Paint Repair Process
- 10227913DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227912DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Every Toyota Sequoia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.