2010 Chrysler 300
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › 300 › 2010
These records cover every 2010 Chrysler 300. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2010 Chrysler 300. Newest first.
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles.…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Chrysler IS recalling certain model year 2010 chrysler sebring, 300, charger (LX) and dodge challenger (LC), avenger (js), and journey (jc), as well as model year 2011 dodge RAM light duty pickup (DS) vehicles. some of these vehicles may experience a separation at the crimped end of the power steering pressure hose assembly.
Risk and remedy
Risk
Leaked power steering fluid onto hot engine components could cause a fire.
Remedy
Dealers will inspect and replace as necessary the power steering pressure hoses free of charge. the safety recall began on december 20, 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2010 chrysler 300, dodge challenger, charger, jeep commander, grand cherokee and dodge RAM vehicles. these vehicles may have been built with a wireless ignition node (win) module exhibiting a binding condition of the solenoid latch.
Risk and remedy
Risk
The result of the defect could lead to a condition where the key may be removed from the ignition switch (win module) prior to placing the shifter in park. this could result in the potential for unintended vehicle movement and could increase the risk of a crash.
Remedy
Dealers will inspect and replace the win module free of charge. the safety recall IS expected to begin on or before august 23, 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2009 through 2010 passenger vehicles equipped with rear wheel drive. these vehicles may have been built without a front wheel spindle nut.
Risk and remedy
Risk
While driving, a tire and wheel separation could occur increasing the risk of a crash.
Remedy
Dealers will inspect the tire and wheel assembly and if found without a spindle nut it will be repaired free of charge. the recall began on november 2, 2009. owners may contact chrysler at 1-800-835-1403.
Owner complaints
123 complaints14 involved a crash5 involved a fire11 injuries
What owners report most
Latest complaints
- Fuel/propulsion system · Seat belts
I have a 2010 Chrysler 300 and when I fill my tank up I take the handle out when it clicks I don’t keep filling because I know not to. My car will smell like someone poured gas into my backseat and if I roll the driver side window down for air it seems to get stronger for a little over 3 months…
I have a 2010 Chrysler 300 and when I fill my tank up I take the handle out when it clicks I don’t keep filling because I know not to. My car will smell like someone poured gas into my backseat and if I roll the driver side window down for air it seems to get stronger for a little over 3 months now until it gets a quarter in a half below full. Now I don’t fill my car up all the way due to that and no one has figured it out yet. I have replaced lines and caps and now the fuel pump to find out none of it was the problem. I was followed home tonight to be told my car was pouring out gas from under the fuel pump area while I was driving. So I took a video of it pouring out under the driver back seat area and then I pulled off the back seat to find gas all on top of my brand new fuel pump. First I figured maybe the seal wasn’t on right but everything was put on correctly but yet I have no clue why there is gas everywhere especially seeing the pump is in correct. I can’t drive my car nor take my grandson anywhere with my car smelling like gas. Not understanding why my old and new fuel pump is backing up and I wouldn’t run my car on empty nor overfill. I have spent a bit of money into my car replacing things to continue to have the same problem. Major issue scared to ride in my car not knowing if it is going to catch on fire and that is my main transportation. By the way I changed my fuel pump because my car wouldn’t start yesterday and I didn’t hear the fuel pump turning on so tapped it a few times and it clicked on and it was whining so loud I parked it a few blocks away at a family members house scared to be stuck on the side of the road going home yesterday. Seatbelt lock box quit working as well I literally have to push it in 50 times to get it to click very irritating especially if you are in a hurry but that is way minor compared to my gas issue for the last few months Wish I could share video to show gas pouring out can’t see in pictures
- Air bags
The contact owned a 2010 Chrysler 300. The contact stated that while her partner was driving at 30 MPH, he crashed into a vehicle due to his vision being obstructed by the sun. The air bags did not deploy upon impact. The contact's partner was taken to the hospital by ambulance, where he was…
The contact owned a 2010 Chrysler 300. The contact stated that while her partner was driving at 30 MPH, he crashed into a vehicle due to his vision being obstructed by the sun. The air bags did not deploy upon impact. The contact's partner was taken to the hospital by ambulance, where he was treated for whiplash, a cervical strain on his hips, and pain in his right side of his ribs. The other driver was also taken to the hospital as a precautionary measure, but did not sustain any injuries. A police report was filed. Due to the failure, the vehicle was towed to an independent tow yard. The manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was 188,760.
- Tires
See attached document for complaint.
- Electrical system
TIPM prevented safe operation of vehicle. Stopped for no reason. Horn blowing repeatedly uncontrollable. Transmission locked.
- Electrical system
The contact owns a 2010 Chrysler 300. The contact stated while attempting to turn off the vehicle, the vehicle remained powered on without the key in the ignition. The vehicle was taken to a local dealer where it was diagnosed with needing the WIN module replaced however, the vehicle was not…
The contact owns a 2010 Chrysler 300. The contact stated while attempting to turn off the vehicle, the vehicle remained powered on without the key in the ignition. The vehicle was taken to a local dealer where it was diagnosed with needing the WIN module replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V200000 (Electrical System) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was 124,725.
- Unknown or other
Odometer been tampered with and also my car caught on fire the other day
- Electrical system · Engine · Power train
On May 9th I went to pick up my check and I freaking ran over run over a big rock in the street and it it put like a little hole in my oil pan well this is my first car I've had already my second car I haven't had it for that long so what I did was I'm going to try to get home as the oil slowly…
On May 9th I went to pick up my check and I freaking ran over run over a big rock in the street and it it put like a little hole in my oil pan well this is my first car I've had already my second car I haven't had it for that long so what I did was I'm going to try to get home as the oil slowly leaking out but I was going to try to get home and I drive for like for like 3 minutes at like 20 at like 25 miles per hour 30 miles per hour and like probably like three or four minutes from that incident and I stopped before that too to get the money and then I tried to raise home whatever I'm driving and in the key pops out the addition but it always pops out the ignition crazy and s*** but then the car just like like the lights just act like they they just died on me while I was driving he pops out the lights or whatever and then I stayed that day with my car that happened at 5:00 I was trying to patch up the oil coming out and it turned out to be 2:00 when I noticed it was 2:00 and the oil still coming out all this extra s*** I was probably 1:00 and I bought a oil I bought a one thing oil just to keep keep it in there and stuff cuz I thought I lightweight patched up and I end up getting it towed to my house and I'm the person I'm going to make sure it gets fixed before I drive this stuff is 138,000 Miles only had it for like 2 months now would be like three or four months but yeah and put the oil pan on and somebody stole my radio so I don't know they f***** up some stuff in there but I go to turn on like finally turning the car and stuff and then it is giving me a mobilizer warning it it dies out the battery when I was trying to do it excessively but it's like this stuff thing going on the key won't f****** stand in ignition you like pops out every time I turn it all the way over no matter what key it is only got two of the fob and the transponder the door maybe they've been broken into or something so it looks all sketchy can't put a key into the door and p0 513..
- Electrical system · Engine
Low oil pressures lite comes on blinks goes out when you press down on the peddle to accelerate car replaced oil sending unit still does it has to be electrical problem car 10 years old
- Vehicle speed control
Engine stalled. restarted. Cleaned electric control throttle. ran 2 days with no problem except for rough idling (this was happening before first shut down). engine stall, restarted. drove home. Today engine stalled again. two of incidents occurred while stationary and once in motion.
- Air bags
TL* the contact owns a 2010 chrysler 300. While driving on an unfamiliar road at 20-25 mph, the contact went into an embankment and crashed into a tree. The contact sustained injuries to the neck, knee, and back. Medical attention was provided. There were no warning indicators illuminated. The air…
TL* the contact owns a 2010 chrysler 300. While driving on an unfamiliar road at 20-25 mph, the contact went into an embankment and crashed into a tree. The contact sustained injuries to the neck, knee, and back. Medical attention was provided. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not contacted. The failure mileage was 182,000. *tr *tr
- Unknown or other
Specific problem: heath ventilation system. The specific problem with all of the chrysler 300 2010 models are the heating (or) interior heating system. Straight to the point. When the motor IS running, whether your are traveling or parked idle (motor running) for about an hour or two, the vehicle…
Specific problem: heath ventilation system. The specific problem with all of the chrysler 300 2010 models are the heating (or) interior heating system. Straight to the point. When the motor IS running, whether your are traveling or parked idle (motor running) for about an hour or two, the vehicle would start getting warm and you would feel the heat coming from the arm rest and under the dash board even though you have the heat turned off, and especially in the summer months. Here IS the catch. Say you are traveling on the highway or local streets for two (2) hours, you would feel the arm rest very warm and your feet are warmer than usual. If you lift the arm rest up and stick your hand inside the pocket you would feel the heat coming out of there. You also feel the heat coming from under the dash board by the brake and gas pedals. When traveling and breathing-in the heat you would feel like you are tired and want to sleep, when in fact you don't. This IS happening in all of the above mentioned model, 2010 of chrysler. I first noticed it in 2011 when I got the first vehicle, and then in 2016 when I got a second (2ND) one (chrys. 300 2010) (used). When air traveling I usually rent the same type of vehicle from rental car companies and the same thin IS happening with the heat coming out of the arm rest and the from the dash board (floor). I meant to write about this matter for a while, but only now I am getting to it. In closing, here IS what your agency should do in conducting your own survey. Have your drivers or any employees that has the above make, model and year vehicle, travel in it for two (2) hours, then have them feel the arm rest, they would see how warm it IS. Have them lift up the arm rest and place their hand inside, ask them if it IS hot or warm. Ask them how warm IS their feet there at the brake and gas pedals. You would agree that something IS wrong.
- Electronic stability control (esc) · Exterior lighting
Out of nowhere the hazard light comes on and stays on for long periods of time
- Electrical system
The totally integrated power module (tipm) has failed on my vehicle. At first it started as a dead battery which was replaced, then a parasitic draw which could not be diagnosed right away, then caused my started not to have power. The car would turn itself on while it was turned off and make the…
The totally integrated power module (tipm) has failed on my vehicle. At first it started as a dead battery which was replaced, then a parasitic draw which could not be diagnosed right away, then caused my started not to have power. The car would turn itself on while it was turned off and make the lights bug out and horn sound. Then it would stop and start again multiple times draining the battery. I was driving between states and I stopped for gas when my car no longer started and was stranded there for hours before it would start again. Its stationary when the car would turn itself on and off.
- Fuel/propulsion system · Vehicle speed control
Electronic throttle control blinking and car has no power. I was on the highway and it would not go when giving it some gas. The pedal was to the floor.
- Electrical system · Power train › Automatic transmission › Control module (tcm/pcm/tecm)
The car would not shut off in park. Wcm was not sending shut off messages to pcm
- Electrical system
2010 chrysler 300C. The push button module IS defective causing the key fob not to work properly. I have to push the lock button on the key fob then press it against the push button in order for it to crank. Key fob has new battery, but it still won't crank by just pressing the brake pedal and pushing the start button.
- Air bags
I took my car into the autonation dealership located at 11200 north fwy, service road e, fort worth, tx 76177 for service in mid 2016. While speaking with the service advisor regarding the work being performed on my car. I advised I had received information regarding the recall and asked if they…
I took my car into the autonation dealership located at 11200 north fwy, service road e, fort worth, tx 76177 for service in mid 2016. While speaking with the service advisor regarding the work being performed on my car. I advised I had received information regarding the recall and asked if they could replace the damaged part since my car was already there. They said they didn't have the part yet but that they would call me once they did. I asked how long it would be until the necessary part (s) to fix the recalled issues. Their response was that they didn't know but that they would notify me when they had the parts. I was told to just continue using my car until the parts arrived. I expressed concern about continuing to drive the car with a faulty air bag especially since my 14 year old often sat in the front passenger seat with my younger son age 2 1/2 sitting directly behind them. I stated I am permanently disabled and sometimes cannot drive so my husband and my care assistant often drove for me thus putting even more people at risk. after not receiving notification from the dealership 2 months later, I called several times, leaving messages yet didn't receive a response. I feel I have been more than understanding and patient. That day I bought my car to the dealership I should have been provided a rental car comparable to my 300 to use until the parts arrived and my car fixed. I have been driving around now for over 15 months in an unsafe vehicle. I would appreciate some assistance please in resolving the issue. our recall should have been managed with providing me a rental car similar to my 300 until the parts arrived and our car fixed. What steps do I need to take to get my car fixed and us a rental? Any assistance you can provide would be greatly appreciated please. I am hearing impaired so communication via email IS best.
- Exterior lighting · Structure › Body · Vehicle speed control
I was stop waiting on my turn and my car accelerate on its own, I wasn't able to stop it and hit another vehicle and still was not stopping till I was able to get it neutral..very very scary situation.
- Air bags
TL* takata recall. The contact owns a 2010 chrysler 300. While driving approximately 45 mph approaching a light, the contact had a seizure and crashed into the rear of another vehicle. The air bags failed to deploy. The contact sustained injuries to the neck and sternum that required medical…
TL* takata recall. The contact owns a 2010 chrysler 300. While driving approximately 45 mph approaching a light, the contact had a seizure and crashed into the rear of another vehicle. The air bags failed to deploy. The contact sustained injuries to the neck and sternum that required medical attention. A police report was filed. The vehicle was towed to a tow yard where it was awaiting inspection by the insurance company and the dealer. The dealer (bill bryan chrysler dodge jeep RAM, 3401 us hwy 441, fruitland park, fl 34731, (352) 702-9103) was contacted and indicated that the vehicle was serviced per nhtsa campaign numbers: 16v352000 (air bags), 15v313000 (air bags), and 09v420000 (wheels). The contact did not know if the recall remedies failed or may have caused the crash. The manufacturer was not made aware of the failure. The failure mileage was not available. *Tt *tr
- Unknown or other
My chrysler 300 wireless ignition node ( win) exhibiting a binding condition of the solenoid latch. As a result of the defect my key can be removed from the ignition switch (win module) prior to placing in park. I have to use force to put key in ignition and use force to pull key out of ignition. I…
My chrysler 300 wireless ignition node ( win) exhibiting a binding condition of the solenoid latch. As a result of the defect my key can be removed from the ignition switch (win module) prior to placing in park. I have to use force to put key in ignition and use force to pull key out of ignition. I spoke with a chrysler customer care representative name michelle and she told me that my vehicle does not fall within the build date for this recall even though it has similar traits. Michelle told me that my vehicle was built on december 10, 2009 on the 19TH hour. The recall only applies to vehicles built january 18- march 11, 2010.
- Engine
Recall on airbag 01-13-2018 @ galeana, columbia sc. while there I had an oil change. after a few weeks, I notice ticking from engine. I checked the oil and it was a quart low, I topped it off with 1 qt. another couple of weeks the ticking started again on 2-25-18 on way to church, it…
Recall on airbag 01-13-2018 @ galeana, columbia sc. while there I had an oil change. after a few weeks, I notice ticking from engine. I checked the oil and it was a quart low, I topped it off with 1 qt. another couple of weeks the ticking started again on 2-25-18 on way to church, it progressively worsen. I stopped and check the oil, it was nearly empty. I topped it off with a 5 qts of full synthetic. drove slowly to church. after leaving church, the noise wosen. I had aaa tow it home. I had it towed to gp autos where the diagnosis was the engine was done and needed replacement. I had it towed to dukes auto in lancaster sc where diagnosis was confirmed; the engine need to be replaced. no one can explained where the oil went. I've called galeana several times, talked to john, service supervisor. the maintenance light never came on, the oil gauge read normal. What's up with this disappearing oil. now my engine IS shot, estimates range from $3200-$8000. has this occurred before? am I the only one with this issue? please help me. I pastor and teach high school math. its a struggle help please. you can call thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).' *pm
- Vehicle speed control
TL* the contact owns a 2010 chrysler 300. While switching from reverse to drive, the vehicle suddenly experienced unintended acceleration. As a result, the contact drove into a wooden post and the vehicle flipped over. The driver sustained a fractured left foot and toe, as well as injuries to the…
TL* the contact owns a 2010 chrysler 300. While switching from reverse to drive, the vehicle suddenly experienced unintended acceleration. As a result, the contact drove into a wooden post and the vehicle flipped over. The driver sustained a fractured left foot and toe, as well as injuries to the ribs, shoulders, and right finger. Medical attention was received. A police report was filed. The vehicle was destroyed. The cause of the failure was not diagnosed. The manufacturer and local dealer (don jackson chrysler, 3950 jonesboro rd, union, ga) were notified of the failure. The failure mileage was 114,000.
- Air bags
Takata recall #S43 I have never received a recall notice on this at any time and the date today IS november 1, 2017 this IS after notice of takata chapter 11 notice case no. 17-11375 (bls) I received this notice by mail the week of oct. 26,2017
- Electrical system · Engine
Alternator failed, the vehicle stalled after two jumps
- Electrical system
Alternator fails causing engine stalling while driving for vehicles equipped with a 5.7L or 3.6L engine and a 160, 180 or 220 amp alternator, the alternator of the vehicle may fail, resulting in the engine stalling while driving. A failed alternator would also lead to a dead battery, preventing…
Alternator fails causing engine stalling while driving for vehicles equipped with a 5.7L or 3.6L engine and a 160, 180 or 220 amp alternator, the alternator of the vehicle may fail, resulting in the engine stalling while driving. A failed alternator would also lead to a dead battery, preventing the vehicle from having electrical power to start. The alternator in affected vehicles also could possibly short circuit, causing an engine fire. the car turned off while in the drive position. I was leaving the company parking deck. I received two battery jumps the car turned on and once the jumping cables was removed and the gear switched to the position of drive the car turned off. I also purchased a new battery this year as it happened before earlier this year
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10241118Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
- 10229178Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10228989Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10228093KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10227969Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
- 10224887RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223028Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221512Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220843NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10220687Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10220645Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10219732HVAC Distribution Housing
- 10217517Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10217510Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10216345Drivers And/Or Passenger Front Power Door Locks And Windows Inoperative U0200 Lost Communication With Passengers Door Module U0199 Lost Communication With Drivers Door Module This bulletin involves Inspecting the Drivers Door Module (DDM) and/or Passenger Door Module (PDM) and replacing one of both if necessary. The customer may experience any or all of the following conditions: The drivers and/or passenger front power locks and windows are inoperative. will work properly. The Technician may find Diagnostic trouble code (DTC), U0200 Lost communication with Passenger Door Module. The Technician may find Diagnostic trouble code (DTC), U0199 Lost of communication with Drivers Door Module.
- 10215982Flash: Performance Derate Above 55 MPH Immediately After Start-Up When Accelerating At Wide Open Throttle This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience any of the following conditions: Performance derate above 55 MPH when accelerating at wide open throttle immediately following engine start-up.
- 10215879Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10212290Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10209647W5A580 (NAG1) Valve Body - complete
- 10190590NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10190490This SKU is a Engine Heater Hose Assembly. The customer communication requested return of unsold inventory to inspect the hose bending geometry. If the hose is not formed properly, it will interfere with surrounding components and prevent installation.
- 10188677Flash: Performance Derate Above 55 MPH Immediately After Start-Up When Accelerating At Wide Open Throttle This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience any of the following conditions: Performance derate above 55 MPH when accelerating at wide open throttle immediately following engine start-up.
- 10187058Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10181451KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
Every Chrysler 300 model year
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