2013 Chrysler 300
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › 300 › 2013
These records cover every 2013 Chrysler 300. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2013 Chrysler 300. Newest first.
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the…
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector…
Risk and remedy
Risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
Risk and remedy
Risk
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Remedy
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Owner complaints
306 complaints19 involved a crash16 involved a fire17 injuries
What owners report most
Latest complaints
- Unknown or other
Driving approximately 50 mph on highway when the front glass panel of the sunroof exploded. No other traffic on the road or pulled off the road. No planes flying overhead. Explosion sounded like a gunshot. Have cleaned the car of shattered glass, didn’t find any foreign objects in the car.
- Equipment › Electrical › Infotainment › Bluetooth/wifi
My HFM has failed and I think it may be caused by the alternator but it has killed 2 battery's and there was no warning lamps or lights of any kind. I am going to have victory motors in craig colorado diagnosis the issue also.
- Electrical system
Seat control module. The adjustable pedals move forward on their own while driving.
- Unknown or other
2013 Chrysler 300C rear video camera for driver stopped working. Unsafe backing up. Need help
- Electrical system · Power train
The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message “Wrong Gear/Change Gear” was displayed. The contact stated…
The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message “Wrong Gear/Change Gear” was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the infotainment system needed to be replaced. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
- Electrical system
The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't…
The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't stuck right on the highway. My car was towed to a mechanic that replaced the alternator. I later received a recall notice in the mail for the alternator and have been trying to get reimbursed.
- Power train
Shifter Transmission
- Engine · Power train
The timing chain guides broke under 100,000 miles just look a recall notice given to many that the same motor and vehicle had the same year. Notice states q1 2013 with the 5.7 mds motor and this motor has all the labels amd original. Car almost cause a pile up on i-20
- Exterior lighting · Service brakes · Unknown or other
It says a recall on my car was fixed 2014 I purchased vehicle 2022, but just recently it has started just shutting off while driving it. Completely dying. Simular to the alternator recall P60
- Air bags
The contact owns a 2013 Chrysler 300. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
- Electrical system
Per the local dealer inspection the PDC unit has faulty wiring which caused the fuse to burn severely in turn things begin to randomly stop working no sound from radio, doors will not lock at times, back up camera goes in and out.
- Electrical system › Alternator/generator/regulator
The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the…
The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V435000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,400.
- Unknown or other
On the gear shift lever of my vehicle, there are jagged, hard plastic pieces between the leather and the shift lever that continuously cuts my fingers while shifting gears. The cuts are similar to papercuts. One time, a piece of the hard plastic broke off and got stuck in my hand, which required tweezers to remove. Very painful.
- Power train
Recently purchased a 2013 chrysler 300 the vehicle has been having constant starting issues. I have taken the vehicle to at least 5 shops and every shop IS telling me that my vehicle IS having codes come back for the automatic transmission: control module (tcm, pcm) the car has been worked on…
Recently purchased a 2013 chrysler 300 the vehicle has been having constant starting issues. I have taken the vehicle to at least 5 shops and every shop IS telling me that my vehicle IS having codes come back for the automatic transmission: control module (tcm, pcm) the car has been worked on multiple times and I am still unable to fix the problem. I seen there IS a recall for 2013 chrysler 300 for this exact issue and I believe my vehicle may have been affected.
- Electrical system
I own a 2013 chrysler 300C luxury 5.7L it ran fine as of april 5TH 2021. On april 6TH 2021 the car suddenly wouldn't start. Cranked forever and would eventually start. Had 0 oil pressure but just had an oil change a few hundred miles before. Codes were presented on the ODB2 scanner tool. The car…
I own a 2013 chrysler 300C luxury 5.7L it ran fine as of april 5TH 2021. On april 6TH 2021 the car suddenly wouldn't start. Cranked forever and would eventually start. Had 0 oil pressure but just had an oil change a few hundred miles before. Codes were presented on the ODB2 scanner tool. The car itself said something about a short or something. Tried everything I could to fix it and nothing worked. Eventually all the screens and gauges begin to seize out and the car dies. Won't even start. Battery was also checked and fine.
- Service brakes
The ABS control module for several chrysler vehicles IS unavailable for purchase at this time. the ABS IS effectively disabled as a result of lack of parts. when I spoke with a dealer parts department, there were hundreds of these modules backordered with no fulfillment date available. the part…
The ABS control module for several chrysler vehicles IS unavailable for purchase at this time. the ABS IS effectively disabled as a result of lack of parts. when I spoke with a dealer parts department, there were hundreds of these modules backordered with no fulfillment date available. the part numbers necessary for my specific vehicle are 68195727aa (original) and 68210119ab (replacement). I am concerned with the loss of anti-lock braking ability for hundreds of chrysler vehicles.
- Electrical system · Power train · Unknown or other
Hands free module quit working, common problem with dodge/chrysler, ac will not recirculate causes only outside air to be drawn into the cab, cause IS malfunctioning/bad humidity sensor about the resr view mirror, driver heated seat quit working, left headlight quit working, bad hid ballast. The…
Hands free module quit working, common problem with dodge/chrysler, ac will not recirculate causes only outside air to be drawn into the cab, cause IS malfunctioning/bad humidity sensor about the resr view mirror, driver heated seat quit working, left headlight quit working, bad hid ballast. The gas and brake pedal assembly will retract on it's own while driving. The transmission w5a580-nag1-722.6 either shift extremely hard 3-4 4-5 or slips in between the gears causing the engine rpms to go way up and then either falls back into gear or causes a neutral and will not go back into gear until you either drop below 18 mph or completely stop and either put the car in park and back into drive or shut the engine off for about 10 seconds and start it back up. After the flare between gears it IS stuck in 3RD gear or limp mode with a check engine light dtc read p0730 through p0735. Literally have to carry a diagnostic scan tool with me to clear the codes. Its extremely dangerous and always happens in the worst places like getting on the interstate or on busy city streets almost causes an accident because you have no choice but to pull over and stop no matter where you are or the conditions around you... These are all very common issues with this car, it would be nice if chrysler would make it right...
- Power train
TL* the contact owns a 2013 chrysler 300. The contact stated that upon purchase of the vehicle, the vehicle would shift out of gear independently without warning. The contact had taken the vehicle to mccluskey chevrolet (9673 kings auto mall rd, cincinnati, oh 45249) on two separate occasions where…
TL* the contact owns a 2013 chrysler 300. The contact stated that upon purchase of the vehicle, the vehicle would shift out of gear independently without warning. The contact had taken the vehicle to mccluskey chevrolet (9673 kings auto mall rd, cincinnati, oh 45249) on two separate occasions where the mechanic was unable to determine the cause for the failure. The contact stated while at a complete stop, the vehicle stalled without warning while depressing the accelerator pedal. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic where they diagnosed the vehicle with transmission failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Seat belts
The seat belt light IS on after the seat belt IS fastened keep relaying a message on the evic screen as driver seat belt IS unbuckled . Sure this will cause the seat belt to not operate properly during a collision. Very big safety concern. Didn't notice till I started drive down the road then the evic screen message mail alert was saying drive seat belt unbuckled
- Engine
Diagnostic shows misfire in cylinder 8. Vehicle has 123,000 miles on it. I am told it IS a lifter or cam and that I need a new engine. This vehicle IS 7 years old and has been maintained. After reading reviews the hemi engine IS known to break down. The estimated cost for a new engine…
Diagnostic shows misfire in cylinder 8. Vehicle has 123,000 miles on it. I am told it IS a lifter or cam and that I need a new engine. This vehicle IS 7 years old and has been maintained. After reading reviews the hemi engine IS known to break down. The estimated cost for a new engine approximately $ 7,000. Vehicle all of a sudden idled very rough took in and major work needed to be done. Wish chrysler would back their vehicle.
- Exterior lighting
I have a serious problem with headlights: at night 1. low beam headlights are so weak 2. High beam does not add much to the already weak dimmed low beam. 3. Chrysler should recall these headlights for safety concerns.
- Electrical system
The hands free module malfunctioned and no longer pairs with my phone. After looking into solutions online I found many forums where several people have had the same issue.
- Electrical system
As I was driving, all the warning lights came on. I pulled over placed the car in park, but the car was stuck in the run position but was not running. I disconnected the battery via the negative terminal and proceeded to reconnect it. I have power to the exterior and interior lights gas and trunk…
As I was driving, all the warning lights came on. I pulled over placed the car in park, but the car was stuck in the run position but was not running. I disconnected the battery via the negative terminal and proceeded to reconnect it. I have power to the exterior and interior lights gas and trunk door, but nothing as far as cluster panel or starter button. I placed the car in neutral and pulled it home, the dash and radio came on, I assume due to the wheels turning bringing power through the alternator. After some thorough research, I found that there was a faulty alternator on these cars for recall.
- Electrical system · Electronic stability control (esc) · Fuel/propulsion system
I replace the battery cuz it seem that it wagong bad dint want to start the car and after running it for a few minutes whit a new battery it did the same the remote start was working then it just stop my reverse camara also stop working my radio shuts down when I turn the steering wheel and it drains on the battery fast
- Steering
In march 2019 I took my car to the dealership because a chromed section on the steering wheel was peeling back and had caused me to cut my thumb on it. They looked at the car and they also called on my extended warranty and was told it would not be covered because it was cosmetic in nature. I tried…
In march 2019 I took my car to the dealership because a chromed section on the steering wheel was peeling back and had caused me to cut my thumb on it. They looked at the car and they also called on my extended warranty and was told it would not be covered because it was cosmetic in nature. I tried working directly with the warranty (zurich) personnel and they seemed at first as though they would try to assist and then decided not to. I did not pursue it any further since. About a month ago I was driving the vehicle and my right hand thumb ran across another section of the steering wheel and it put a considerable cut in my thumb. I have a photo of that as well as the piece that broke off in my thumb. This problem IS not cosmetic in nature but really IS a safety issue. I am not sure if this IS what IS causing the problem but the steering wheel has the heated feature and I use it all the time in the winter. It does seem to get very warm from the heat and I am not sure if that could be contributing to the problem. I am very upset about the fact that this problem IS something that will continue to get worse over time as the chrome plating continues to peel away. The problem does not exist from neglectful use, IS very real, and again should be looked at from a safety standpoint. When I was driving the last time it happened, it caused a quick reaction to look down at my thumb to see what happened and certainly distracted my driving that suddenly. I would appreciate this being looked into for me as well any other driver that may have had similar problems. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Vehicle rollaway, engine on
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015…
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247995Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10241118Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234468Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10229945MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
- 10229899MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
- 10229892Convergence Telematics Module (CTM) Software Enhancements This bulletin involves updating the Convergence Telematics Module (CTM) software. The customer may notice the steering wheel controls and USB functionality may not operate properly after the ignition is cycled.
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229866Setting Mode Is Selected And Headlamps Always Stay On
- 10229810Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229242This bulletin involves modification or replacement of the backlite rear shelf
- 10229178Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10228989Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10227969Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224894Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
- 10224887RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10224871Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
- 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10224676Adaptive Cruise Control Sensor
- 10224607Verify two (2) 6102212AA alignment dowel pins are installed in the 4x4 adaptor prior to transmission installation.
Every Chrysler 300 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.