2004 Dodge Durango
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Dodge Durango. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2004 Dodge Durango. Newest first.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles.…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
On some sport utility vehicles, under certain operating conditions, an integrated circuit in the instrument cluster that controls interior lighting may overheat.
Risk and remedy
Risk
This could potentially cause an instrument panel fire.
Remedy
Dealers will inspect the cluster for damage and replace it free of charge. the recall began on april 2, 2007. owners may contact daimlerchrysler at 1-800-853-140.
On certain sport utility vehicles built with a 5.7L, 4.7L, or 3.7L engine, the positive battery cable may contact the front suspension upper control arm mounting bracket.
Risk and remedy
Risk
This contact could abrade the cable and cause a short circuit, which may result in an underhood fire.
Remedy
Dealers will inspect the battery cable and, if necessary, reposition it away from the control arm mounting bracket. the recall began december 14, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
On certain sport utility vehicles equipped with 3.7L and 4.7L engines, the throttle control cable may ingest water and freeze during extended cold temperature.
Risk and remedy
Risk
This could cause the throttle to stick in the open position and result in a crash.
Remedy
Dealers will replace the throttle control cable. owner notification began on january 19, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
On certain sport utility vehicles, an instrument cluster circuit board capacitor may overheat.
Risk and remedy
Risk
This could potentially result in an instrument panel fire.
Remedy
Dealers will remove the capacitor from the circuit board. owner notification began on december 17, 2003. owners should contact daimlerchrysler at 1-800-992-1997.
Owner complaints
1,115 complaints45 involved a crash74 involved a fire42 injuries2 deaths
What owners report most
Latest complaints
- Electrical system
Recall for cluster, dealership said they could not. Get the parts to fix it.they fixed the airbags said we could pick the car up, called the company that sent the recall letter they said I could buy the part,or I could call other dodge dealerships, I have not had a car since I got the do not drive letter which was in March,I also had to use my AAA to get it towed to fernley which is about 80 miles
- Electrical system · Service brakes · Vehicle speed control
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the…
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
- Engine
The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine…
The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.
- Electrical system
Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up…
Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH DROPPING AND STICKING. REPLACE THE BATTERY I GOT FROM University Chrysler Dodge Jeep Ram of Anniston 08/13/22. replace the ALTERNATO I GOT From Autozone 08/13/2022.
- Electrical system · Vehicle speed control
While driving my vehicle this morning my odometer completely shut off while on the freeway and all my little lights on the dashboard went on. My turn signals, as well as my brake lights stopped working as well.
- Trailer hitches
2004 dodge durango. Consumer writes in regard to rusting of the hitch.
- Electrical system · Unknown or other
While driving in rain my car stalls and gets shaky. I had it cut off in the midst of driving which can cause harm to myself and others. The cowl doesn’t protect the components under the hood from moisture when it rain causing my vehicle not to function properly. As a result of this my engine light has displayed but goes away when it stops raining. Not a safe car to drive in the rain.
- Steering
Driving home the steering became very stiff hard to drive , Made it home, power steering pouring out . found out the hydraulic transfer lines had burst Only 100,000 miles on durango. Lucky i was not driving on the express way. dodge durango 2004 5.7 L v8 2wd piece of junk
- Air bags
Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.
- Air bags · Electrical system · Unknown or other
I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I…
I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO
- Power train
The contact owns a 2004 Dodge Durango. The contact stated while driving approximately 65 mph, the vehicle jerked and automatically engaged into four-wheel drive. The vehicle was taken to the dealer where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
- Engine
Car was parked on a thursday, was running fine with no problems. Rained all weekend. Went to start it on monday morning, produced a horrible grinding noise and would not start. Research shows that the cowl has allowed water to leak under the hood and puddle on the motor allowing it to seep into the…
Car was parked on a thursday, was running fine with no problems. Rained all weekend. Went to start it on monday morning, produced a horrible grinding noise and would not start. Research shows that the cowl has allowed water to leak under the hood and puddle on the motor allowing it to seep into the intake and hydrolock the motor. Apparently this IS a very common problem with this year make and model but nothing has been done to resolve it. Now I am without a running vehicle and can not afford to fix it or replace it.
- Air bags · Electrical system · Engine
Good day I own a precious 04 dodge durango I've been maintaining well over the years. But as of late some issues arose with my air bag sensor and oil light flickering on dash when brake at idle. I don't drive too frequently except the normal work schedule mon-fri so I dont go far especially since these problems arose never been in an accident nor intergrated parts
- Engine
Blown enegine due to cyclinder misfire and bnding rod caused by faulty cowl panel. This happened when it rained I went to start enegine and it blew
- Unknown or other
Tried to buy a car on 7/6/20, dealership ran carfax on my car to determine trade in value. Was made aware there was possible odometer rollback. Contacted the dealer we purchased the car from in 2013. Sent copy of carfax to sherry carrey (office mgr) she told me if was probably just a typo & she has…
Tried to buy a car on 7/6/20, dealership ran carfax on my car to determine trade in value. Was made aware there was possible odometer rollback. Contacted the dealer we purchased the car from in 2013. Sent copy of carfax to sherry carrey (office mgr) she told me if was probably just a typo & she has had success in fixing things like this in the past. She asked me to give her a little time to gather service records & previous rutile information. That was on 7/9/20. I have not heard from them since & they won't take my calls. I lost have now lost out on 2 cars I tried to purchase. I have copies of the carfax, sales contract, title & some service records. We were shocked to learn this, when trying to sell the car. Please advise
- Electronic stability control (esc) · Unknown or other · Vehicle speed control
I took my durango in for 3 recalls at kelly blue books direction after putting my vin in for check on website. I went to bill luke 2425 w camelback rd invoice number [xxx] and now my driver seat IS not able to be accessed from outside my door by key fob, manual unlock or door handle. My door beeps…
I took my durango in for 3 recalls at kelly blue books direction after putting my vin in for check on website. I went to bill luke 2425 w camelback rd invoice number [xxx] and now my driver seat IS not able to be accessed from outside my door by key fob, manual unlock or door handle. My door beeps like its ajar, my tire light IS on my dash, the radio cuts out in and out. I spoke with manager 2 times. I called the 800 number he provided. He stated it wasn't their fault and refused to correct it. It was not like that before I dropped it off and I addressed it before leaving the lot. Im supposed to drive across country to mn and be working. im terrified. my fiance died. A wiring overheating fire on his way to mn and to me. I want my vehicle fixed and safe. my name IS [xxx]. 2 recalls were airbags and the other was a wiring issue of overheating and causing a fire. My vehicle IS in horrible shape now. It happened 08/05/2020 customer number [xxx] G07 safety recall removed and tested instrument panel cluster. Moved dome light circuit flashed the ccn. please address the dealership and fix my wiring and door that IS not able to be used even to get in now. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *cc *tr
- Engine
The problem happens to every hemi vehicle. As it age. Exhaust manifold will start to leak. Making a ticking sound.
- Fuel/propulsion system
The fuel tank inlet check valve IS not working properly causing fuel to not go in the tank and spill out as if its full when its not. The underlying issue IS that its only listing a recall on 2005 models when all vehicle affected should be added. This IS a manufacturing issue and no owners should have to pay for their mistake
- Electrical system
Transmission motor case actuator switches on and off on it's own or when I hit the unlock button on the remote. The svc 4wd/4lo service engine lights come on and off at random times as I am driving. At times it won't move although everything IS on and was running fine a moment ago especially when you come to a stop or slow down. *tr
- Power train
Vehicle switching into 4lock without indication on dash or warning of when it will happen. svc light coming on and off often at low speeds turning the vehicle IS unpredictable and dangerous to drive due to the additional gas that needs to be applied to get the car to move... It then just suddenly lets go.
- Electronic stability control (esc) · Engine
My engine shuts off while I am driving my vehicle . without warning. this has happened on several occasions. the vehicle comes to a complete stop when it shuts off.
- Power train
While I was driving the 4 wheel drive turns on and off automatically 1 time in a parking lot going 5 mph and the 2 and time driving 30 mph. The wheels felt like they locked up had to pull to the side of the road
- Electrical system · Engine · Unknown or other
Went to go start durango & heard a loud boom, & now it seems to be knocking & not drivable now, after do research online we cam across that on these models (2004 dodge durango 5.7 hemi magnums) it seems too leak water into where the engine IS due to hood manifold IS designed horribly & water leaks…
Went to go start durango & heard a loud boom, & now it seems to be knocking & not drivable now, after do research online we cam across that on these models (2004 dodge durango 5.7 hemi magnums) it seems too leak water into where the engine IS due to hood manifold IS designed horribly & water leaks on wires, spark, plugs, engine etc. Etc. We've noticed when we drove in the rain or even going through a carwash that the durango would sputter as if it was going to die & it has a couple times & took about 15 mins to start again, after this event has happened we thank god that it happened at home & not on the interstate around other vehicles because this IS a serious safely issue that needs to be addressed & now we are out of a vehicle at the moment and we are still currently making payments on this vehicle for another year and a half at-least.
- Air bags · Service brakes
TL* the contact owned a 2004 dodge durango. The contact crashed into another vehicle and none of the air bags deployed. The vehicle was going down a gravel road and the brakes malfunctioned. As a result, the contact's vehicle did not stop and t-boned the other vehicle. The entire front end of the…
TL* the contact owned a 2004 dodge durango. The contact crashed into another vehicle and none of the air bags deployed. The vehicle was going down a gravel road and the brakes malfunctioned. As a result, the contact's vehicle did not stop and t-boned the other vehicle. The entire front end of the contact's vehicle was damaged. The vehicle was totaled and the frame was fractured in half. The driver of the vehicle sustained whiplash and injuries to the neck and back. One passenger was transported by to the hospital via ambulance and another passenger was driven to the hospital. A police report was filed and the vehicle was towed from the scene. Tri lakes ford (180 state hwy f, branson, mo 65616, (417) 334-7543) acknowledged the air bags being replaced on october 22, 2019, but denied any responsibility for the air bags not deploying. The contact called an attorney who advised her to call nhtsa. The failure mileage was 250,000. *Dt *tr *dt*jb
- Air bags
TL* the contact owns a 2004 dodge durango. The contact received a post card in the mail for an unknown recall. The contact took the vehicle to grava chrysler dodge jeep RAM SRT (29 mystic ave, medford, ma 02155, (781) 391-8950) to have the vehicle repaired. Prior to the recall repair being…
TL* the contact owns a 2004 dodge durango. The contact received a post card in the mail for an unknown recall. The contact took the vehicle to grava chrysler dodge jeep RAM SRT (29 mystic ave, medford, ma 02155, (781) 391-8950) to have the vehicle repaired. Prior to the recall repair being performed, the air bag warning indicator illuminated and remained lit after the remedy was performed. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 146,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Instrument panel fires
This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were covered under a prior recall (recall 03v528) by daimler chrysler (dcc) to correct a cracked capacitor in the ip.dcc has now identified another condition that can cause overheating of an…
This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were covered under a prior recall (recall 03v528) by daimler chrysler (dcc) to correct a cracked capacitor in the ip.dcc has now identified another condition that can cause overheating of an integrated circuit that controls interior lighting.this condition affects certain model year 2004-2006 dodge durango vehicles.dcc's march 6, 2007 letter to the agency states, under certain operating conditions, an integrated circuit located in the instrument cluster may overheat and result in an instrument panel fire.dcc will conduct a safety recall to inspect the cluster for damage and replace it if necessary.if the cluster shows no evidence of damage, it will be re-flashed [re-program the cluster] to prevent the potential for this condition.in addition, all vehicles will receive a wiring modification that directs the interior lighting to a portion of the integrated circuit with additional current carrying capacity.this recall covers 328,424 vehicles manufactured from 4/03/03 through 6/30/06.see nhtsa recall number 07v092 for details.
- Instrument panel fires
This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were recalled(recall 03v528) by daimlerchrysler (dcc) to correct a defect that caused ip fires.the recall corrected a defect caused by a certain capacitor on the ip printed circuit board (pcb)…
This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were recalled(recall 03v528) by daimlerchrysler (dcc) to correct a defect that caused ip fires.the recall corrected a defect caused by a certain capacitor on the ip printed circuit board (pcb) that could crack and overheat.the fire could occur without warning while the vehicle IS parked or in use.the recall remedy was to remove the capacitor from the ip.ips used for vehicles produced after the recall (december 2003) did not contain the capacitor.odi has also received reports of fires in vehicles produced after the recall, which do not have the defective capacitor.dcc and its supplier for the ip have identified a different location on the pcb that may overheat.this investigation has been upgraded to an engineering analysis (ea06-015) to further study this issue.
- Steering wheel and steering shaft bolts
On march 9, 2006 odi upgraded preliminatry evaluation pe05-056 to engineerning analysis ea06-004 to investigate allegations of loose or missing steering shaft coupling bolts and steering column retaining bolts in model year (my) 2004 through 2006 dodge durango sport utility vehicles and my 2005 through 2006 dodge…
On march 9, 2006 odi upgraded preliminatry evaluation pe05-056 to engineerning analysis ea06-004 to investigate allegations of loose or missing steering shaft coupling bolts and steering column retaining bolts in model year (my) 2004 through 2006 dodge durango sport utility vehicles and my 2005 through 2006 dodge dakota pickup trucks.either condition could result in a loss of steering control.although odi identified some quality issues in the manufacturing processes for the dakota and durango vehicles, the data do not indicate that a safety defect trend IS present in either population.the failure rates are low for each condition and trend analyses indicate that problems with the subject bolts were isolated to a few units affected by assembly error that were detected either pre-sale or occurred early in vehicle service.further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the sugject vehicles and will take furhter action inthe the future if warranted.for more information see the attached closing report.
- Engine stall
Analysis of the complaint, field report and warranty data shows that the majority of stalling incidents in the subject vehicles appear to be related to the engine calibration concerns that daimlerchrysler addressed with service bulletins releasing revised pcm software.analysis of the complaints and odi's survey of…
Analysis of the complaint, field report and warranty data shows that the majority of stalling incidents in the subject vehicles appear to be related to the engine calibration concerns that daimlerchrysler addressed with service bulletins releasing revised pcm software.analysis of the complaints and odi's survey of owners of vehicles that received engine management software updates under tsb #18-013-05 show that these stalling incidents have the following characteristics: - they occur at low speeds, often during parking lot ordriveway maneuvers; - they occur during decelerations, such as braking for a stop sign or traffic signal; and - the operator IS almost always able to immediately restart the vehicle.when compared with other safety defect investigations and recalls of conditions that result in stalling during low-speed deceleration with immediate engine restart possible, the failure rate in the subject vehicles IS low.analyses of complaint and warranty data also show a declining trend.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.see document file for additional information regarding this resume.
- Steering wheel and shaft bolts
On october 26, 2005 odi opened pe05-056 to investigate allegations of loose or missing steering wheel or steering shaft coupling bolts in model year (my) 2004 and 2005 dodge durango sport utility vehicles and my 2005 dodge dakota pickup trucks manufactured by daimlerchrysler corporation (dcc).during pe05-056 odi…
On october 26, 2005 odi opened pe05-056 to investigate allegations of loose or missing steering wheel or steering shaft coupling bolts in model year (my) 2004 and 2005 dodge durango sport utility vehicles and my 2005 dodge dakota pickup trucks manufactured by daimlerchrysler corporation (dcc).during pe05-056 odi identified 3 owner complaints to odi or dcc, 21 field reports to dcc and 142 warranty claims related to the alleged defect conditions.the reports and claims included 8 incidents of either steering wheel separation or steering shaft decoupling while driving due to loose or missing bolts.one of the failures resulted in a crash. Pe05-056 has been upgraded to an engineering analysis (ea06-004) to continue to investigate the scope, frequency and safety consequences of the alleged defect.
- Engine stall
On may 16, 2005,odi opened preliminary evaluation pe05-027 to investigate complaints of engine stalling in model year 2004-05 dodge durango suvs and RAM 1500 series pickups equipped with the 5.7L V8 engine.information provided by daimlerchrysler during pe05-027 indicated that a large percentage of the complaints are…
On may 16, 2005,odi opened preliminary evaluation pe05-027 to investigate complaints of engine stalling in model year 2004-05 dodge durango suvs and RAM 1500 series pickups equipped with the 5.7L V8 engine.information provided by daimlerchrysler during pe05-027 indicated that a large percentage of the complaints are related to an idle undershoot condition that may cause the engine to stall during turning maneuvers.in february 2005, daimlerchrysler revised the powertrain control module software in production vehicles and issued a technical service bulletin (tsb 18-013-05) releasing the new software as a service remedy for the idle undershoot condition.the bulletin was superceded by tsb 18-013-05a in april 2005.daimlerchrysler believes that the failure rate for stalling while driving due to the idle undershoot condition IS low and that the bulletin has adequately addressed the problem. Since pe05-027 was opened, odi has continued to receive complaints from owners of the subject vehicles who allege experiencing engine stall incidents under all types of driving conditions.in some instances the stalling has continued after the vehicle received the service bulletin repairs.this investigation has been upgraded to an engineering analysis (ea05-018) to further assess the scope, frequency, and safety consequences of the alleged defect in dodge durango and RAM 1500/2500/3500 series pickup trucks.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10230298Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10228093KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223762Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220994Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement please order 68253099AA. Note: Insulator color is not relevant for service
- 10220471Mechanical rocker arm, intake, 1.7 ratio.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10217514Key Blank With Transmitter The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the blade key (no immobilizer & no transmitter) P/N 05018689AA can be offered to the customer as an alternative option. (This applies to vehicles with the sale code GXR only). ~Before 3rd quarter -2017. For the vehicles with the sales code GXX the Blade Key (immobilizer only & no transmitter) P/N 05134937AA can be offered to the customer as an alternative option.
- 10191460Valve Body. These may cause over drive cycling.
- 10191442Mechanical rocker arm, intake, 1.7 ratio.
- 10181451KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10141260KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
- 10139982Key Blank With Transmitter The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the blade key (no immobilizer & no transmitter) P/N 05018689AA can be offered to the customer as an alternative option. (This applies to vehicles with the sale code GXR only). ~Before 3rd quarter -2017. For the vehicles with the sales code GXX the Blade Key (immobilizer only & no transmitter) P/N 05134937AA can be offered to the customer as an alternative option.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10139595Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service
- 1013652756045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
- 1012901156045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10108545"KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the blade key (no immobilizer & no transmitter) P/N 05018689AA can be offered to the customer as an alternative option. (This applies to vehicles with the sale code GXR only). ~ For the vehicles with the sales code GXX the Blade Key (immobilizer only & no transmitter) P/N 05134937AA can be offered to the customer as an alternative option."
- 10030347Chrysler/jeep: flash: esp system may prematurely activate momentarily when negotiating a curve or mil illumination due to diagnostic trouble code p0340, p0344 or p0116. This involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. Updated 5/24/10.
- 10024083Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures -- involves installing revised pcv system components.
- 10021239Powertrain control module initialization.
- 10020924Axle fluid level.
- 10020282Starscan@/starmobile abort recovery procedures.
- 10020194Engine cylinder misfire or ignition coil malfunction during heavy rain or car wash.
- 10019740Generic powertrain control module (pcm) procedure.
- 10017651Revised power steering system bleeding procedures.
Every Dodge Durango model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.