2025 Dodge Durango

Owner complaints

What owners report most

1. Electrical system5
2. Forward collision avoidance2
3. Fuel system, gasoline1
4. Service brakes1
5. Suspension1
6. Back over prevention1
7. Visibility/wiper1
8. Fuel/propulsion system1

Latest complaints

• Sep 20, 2026TX
  Electrical system
  Bought the car brand new, the radio and navigation system will reset/ stop working completely in the middle of a trip. Sometimes it won’t even come on have to turn the car off and on again to get the navigation screen to come on. We have taken it to the dealership multiple times and all they have…

  Bought the car brand new, the radio and navigation system will reset/ stop working completely in the middle of a trip. Sometimes it won’t even come on have to turn the car off and on again to get the navigation screen to come on. We have taken it to the dealership multiple times and all they have done is updated the software and told us nothing is wrong with the electrical system. Now it’s saying we have a U-connect box error

• Jun 8, 2026SC
  Service brakes
  I purchased the vehicle brand new in October 2025. Before there was even 3000 miles on the car the brakes had formed a wobble. The brake wobble has worsened with the use of the vehicle. I reported the problem through the Team Dodge website around April but no one responded. I reported it again…

  I purchased the vehicle brand new in October 2025. Before there was even 3000 miles on the car the brakes had formed a wobble. The brake wobble has worsened with the use of the vehicle. I reported the problem through the Team Dodge website around April but no one responded. I reported it again in May and received a return response. I’m bringing the vehicle in to Team Dodge for inspection this June 12. It’s clear that this issue is a warped rotor. It’s a very common issue with Dodge vehicles.

• Mar 14, 2026CA
  Back over prevention › Warnings · Electrical system · Suspension
  The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4…

  The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert back to standard infotainment mode.

• Jan 8, 2026SD
  Electrical system · Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings
  The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately.…

  The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. Our safety and the safety of others has been put at risk when the system turns off without warning especially when we are driving in heavier traffic areas like when we go to SC to visit family. Terribly hazardous and anxiety inducing. Not at all reliable. The systems warning lamps and failure have been concurrent and began shortly after the vehicle was purchased in March. The vehicle was taken to the dealer but supposedly NO CODE found to authorize repairs. I have copies of all work done on my Durango as well as pictures of the warnings one multiple dates. Am unable to upload at this time.

• Dec 10, 2025IN
  Visibility/wiper
  I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able…

  I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images distort. Headlights appear as 4 with the second set of lights ghost like. We received 4 new Durango's this year and two of them have this issue. James Chrysler in Cedar Lake Replaced the windshield and the windshield issue is the same. They are looking into getting another windshield to hopefully fix it. I have spoken with other agencies and the same issue is also in other Durango's. The term ghosting I learned after google defined it as that. This is a risk as it causes excessive strain on the eyes of the operator. The other officer on the department has been through several contacts after I brought up my issue she realized that her windshield had the same issue. The image shared with this is how all lights look through the windshield. The further you are from the source the greater distance between source and ghost image.

• Nov 14, 2025CA
  Fuel/propulsion system
  My fuel tank was practically emptied by "gas thieves". The fuel filler compartment remains unlocked regardless of whether the vehicle is locked or unlocked. And the filler tube where the gas nozzle is inserted is capless, with just a rubber seal that expands when the nozzle is inserted. In previous…

  My fuel tank was practically emptied by "gas thieves". The fuel filler compartment remains unlocked regardless of whether the vehicle is locked or unlocked. And the filler tube where the gas nozzle is inserted is capless, with just a rubber seal that expands when the nozzle is inserted. In previous models Dodge used to have a button inside the cabin right below the headlights switch to release the fuel filler door, and a safety puller string in the back of the vehicle, should the button fail to release the locked door. Not anymore, and this appears to be a cost saving change/decision in detriment of the consumer. This lack of safety feature is also true for RAM 1500 pick up trucks. Dodge does not offer a locking cap option for the capless fuel filler tube, nor could I find an aftermarket one. A major concern of mine is what would happen should the vehicle roll down or lay on a side? Would the fuel in the tank come gushing out, and possibly cause a fire or even an explosion? Will appreciate your further investigation and response to this issue.

• Aug 18, 2025PA
  Electrical system
  I am experiencing ongoing and serious issues with the infotainment system in my Dodge Durango. The screen frequently goes blank and enters a restart loop that continues over and over while the vehicle is in use. During these episodes, critical features such as navigation and the backup camera are…

  I am experiencing ongoing and serious issues with the infotainment system in my Dodge Durango. The screen frequently goes blank and enters a restart loop that continues over and over while the vehicle is in use. During these episodes, critical features such as navigation and the backup camera are unavailable. This creates a significant safety hazard: I rely on navigation for driving directions, and when the screen goes blank or freezes, I can easily miss turns or be distracted trying to recover the system. The lack of a functioning backup camera during these times is especially dangerous, as reversing without visibility increases the risk of an accident or injury. I have attempted the recommended soft reset using the power and tune buttons, but the problem persists. I have also taken the vehicle to dealerships multiple times, and their “solutions” have been limited to replacing wiring harnesses or attempting unrelated fixes that clearly do not address the root problem. This not only wastes time and money but also shows that dealerships currently have no remedy for this defect. What concerns me most is that this is not an isolated incident. Many Durango owners across the country are reporting the same issue online, with no clear resolution being offered. This points to a widespread defect in the infotainment system that directly impacts vehicle safety. Drivers are being forced to operate without reliable access to navigation, backup camera visibility, or other safety-critical functions integrated into the screen. This issue needs to be addressed at a national level by Dodge/Stellantis before it results in accidents or injuries. Simply replacing wiring or pushing the burden onto individual owners is not enough — a real fix is necessary to protect driver and passenger safety. I wish I could upload the video but I can only attach photos.

• Jul 11, 2025FL28 mi
  Electrical system · Fuel system, gasoline
  The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue…

  The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011933"Engine Oil Cooler Leak Customers may comment on one or more of the following: Vehicle overheats. Coolant overflow recovery bottle contains milky fluid. Coolant found leaking under the vehicle. Engine oil cooler is leaking. This bulletin involves installing a coolant flow restrictor and possibly replacing the engine oil cooler."
• 11011921"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
• 11011774Backup Camera Poor Image Quality Inspection
• 11011170Gear - rack and pinion
• 11011167Gear - rack and pinion
• 11011145Weatherstrip - front door belt outer
• 11010749Power Liftgate Is Inoperative or Wont Close.
• 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
• 11007085ACC Sensor Blinded, ACC Unavailable Service Required FCW Unavailable Service Required, Adaptive Cruise Control (ACC) system disabled, Loss of Advanced Driver Assist System (ADAS) Features Messages Displayed on the Instrument Panel Cluster (IPC)
• 11006592Passenger Door May Not Unlock Or Lock. U0200 Set.
• 11006571SWITCH AND BEZEL Front Door Before replacing the driver window switch, please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure all the switches harness are properly connected, disconnect the switch and reconnect it, and reverify the issue. If after performing these steps the switch remains faulty, please replace the switch.
• 11005356Carrier planetary & shaft kit - output
• 11002828"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11002531Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
• 11000604Step kit - tubular side

Every Dodge Durango model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.