2007 Dodge RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › RAM 1500 › 2007
These records cover every 2007 Dodge RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2007 Dodge RAM 1500. Newest first.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles.…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Chrysler Group LLC (Chrysler) is recalling certain model year 2006-2007 Dodge Ram 1500, 2500, 3500, Dakota, and 2006 Mitsubishi Raider vehicles manufactured July 1, 2005, to July 31, 2006 with manual transmissions. The return springs in the clutch ignition interlock switch may break.
Risk and remedy
Risk
Broken springs can result in a no-start condition, or cause unintended movement when the ignition is cranked, increasing the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will replace the clutch ignition interlock switch, free of charge. The recall began on March 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P80.
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
Federal-mogul IS recalling certain carquest, national, and percision brand wheel hub assemblies, p/nos 515073 and 515073, sold for use as replacement equipment on model year 2002 through 2008 dodge RAM 1500 pickup trucks. the inboard roll form used to maintain the hub assembly can fatigue resulting in noise and/or wheel separation on the two wheel drive…
Risk and remedy
Risk
A vehicle crash can occur if the wheel separates from the vehicle.
Remedy
Federal-mogul will notify owners of record and technicians will replace the affected hub assemblies free of charge. the safety recall began on september 15, 2010. owners may contact federal-mogul at 1-877-489-6659.
Fabtech IS recalling certain aftermarket replacement pitman arms, p/nos. Fts93001 and ft44039, installed for use on certain 2003 through 2008 dodge 2500 4WD, 3500 4WD, and 1500 4WD mega cab vehicles. the pitman arm can fracture and break away from the steering box causing total loss of steering control.
Risk and remedy
Risk
Steering loss could result in a vehicle crash possibly resulting in property damage, injury or death.
Remedy
Fabtech will notify owners and authorized installers will inspect for defective pitman arm and replace if necessary free of charge. the safety recall began on may 24, 2010. owners may contact fabtech at 1-877-432-2832.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Owner complaints
517 complaints32 involved a crash8 involved a fire38 injuries
What owners report most
Latest complaints
- Service brakes · Unknown or other
Adjustable pedals move side to side 2-3 inches making breaking unsafe by allowing foot to slip off of break onto the accelerator,
- Fuel system, gasoline
The contact owns a 2007 Dodge Ram 1500. The contact stated that while refueling the vehicle, fuel started spilling out of the fuel filler neck. The vehicle was inspected by an independent mechanic who determined that the fuel tank inlet check valve was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not contacted. The failure mileage was 108,000.
- Electrical system · Fuel/propulsion system
I purchased my 2007 Dodge Ram 1500 truck around May 2022 at a used car lot. It had low mileage so I thought I did great. Immediately after I brought it home, it began to die. I figured it had a really old battery so I purchased a new one. This one would last around 3 days instead of the one day…
I purchased my 2007 Dodge Ram 1500 truck around May 2022 at a used car lot. It had low mileage so I thought I did great. Immediately after I brought it home, it began to die. I figured it had a really old battery so I purchased a new one. This one would last around 3 days instead of the one day before dying. I would drive it and jump it over and over. I tried to contact the dealer over and over but they would not respond to my calls. I wrote a terrible review about them in Yelp and they contacted me immediately, but when I attempted to schedule a time to drop the truck back off, they stopped responding again. About 9 months later the truck stopped turning over all together. We found that the fuel pump was the issue. It sat for a year until I had it towed to the mechanic, who fixed the fuel pump, but found that the car would only run for a few seconds. He continued to diagnose it, and after weeks, he tells me that there is something terribly faulty with the electrical system, but he is stumped as to what it is. He says he does not see where anyone has tampered with the system at all, but there is something mysterious about the electrical component. I have put so much money into this truck including having to pay insurance and a high monthly payment for a dead truck. Please help me. I can provide documents after I meet with mechanic who still has truck.
- Electrical system
The contact owns a 2007 Dodge Ram 1500. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the check engine warning light illuminated. The contact stated that the vehicle stalled, and then the vehicle lost power steering functionality. The contact…
The contact owns a 2007 Dodge Ram 1500. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the check engine warning light illuminated. The contact stated that the vehicle stalled, and then the vehicle lost power steering functionality. The contact stopped the vehicle and had to wait for over one hour before being able to restart the vehicle. The contact drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that the fuel pump relay had failed and informed the contact that there was a recall for the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V115000 (Electrical System) however, neither the VIN nor the vehicle was included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
- Engine
My truck went into anti-theft mode for no apparent reason and stranded me on a hot day in a parking lot. The engine would not run for more than 2 seconds.
- Air bags
Airbag did not deploy. ACM signaled deployment but airbags did not inflate. Need assistance in finding out why the airbags did not fire. Det. [XXX] #[XXX] Vehicle Crimes/Traffic[ Unit Dallas Police Department [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
Drivers side low & high beam headlight doesnt work. Bulb tests good, ground confirmed good. No power to high or low beam. Passenger side operates properly.
- Steering · Suspension · Wheels
Driving and all of the sudden you get a death wobble, truck bouncing/ rattling making it hard to steer and won't stop until you slow down or stop. More than one date bit the one I will add below is most current
- Steering · Suspension · Wheels
Driving and it will randomly have a death wobble...hit a bump or at a certain speed it will have a death wobble and is hard to control until slowed or stopped.
- Air bags · Engine · Exterior lighting
The air bag light is on and it has a recall the lights behind the gages went out and the engine has a knock at times
- Air bags · Seat belts
I was in a head on accident going approximately 40 mph. I was wearing my seatbelt. A Chevy Trailblazer Crossed the centerline and hit me head on at approximately 40 mph. The airbags did not deploy and the seatbelt also did not restrain. As a result I hit the steering wheel and broke my sternum &…
I was in a head on accident going approximately 40 mph. I was wearing my seatbelt. A Chevy Trailblazer Crossed the centerline and hit me head on at approximately 40 mph. The airbags did not deploy and the seatbelt also did not restrain. As a result I hit the steering wheel and broke my sternum & suffered numerous other injuries. The Incident was documented by police and has been reported to my insurance company, Auto-Owners Insurance. No one has inspected the airbags or seatbelts but the vehicle is available for inspection.
- Visibility/wiper
In the 4 years I have owned this 2007 Dodge Ram I have had to replace the wiper motor 5 times. I was at my fathers funeral, it was snowing and I started the truck but the wipers would not turn on. The wiper motor was just replaced in late fall of last year, less than 6 months. I've only put 12,000 miles on the truck in 4 years. 102,000 miles on.
- Suspension · Wheels
The contact owns a 2007 Ram 1500. The contact stated while her son was driving approximately 70 MPH, the driver’s side front wheel suddenly separated from the vehicle causing the driver to nearly loses control of the vehicle before eventually stopping the vehicle. During the incident, no injuries…
The contact owns a 2007 Ram 1500. The contact stated while her son was driving approximately 70 MPH, the driver’s side front wheel suddenly separated from the vehicle causing the driver to nearly loses control of the vehicle before eventually stopping the vehicle. During the incident, no injuries were reported. A police report was taken at the scene and the vehicle was towed away. Upon inspection, it was discovered that the axle had fractured. The manufacturer was notified of the failure however, the local dealer was not notified of the failure. The failure mileage was 56,200.
- Exterior lighting
2007 Dodge Ram 1500 Quad Cab 4WD - No interior lighting, No dashboard lighting. The interior lighting and dashboard illumination affects day and evening driving for different reasons. No ability to drive vehicle during evening hours or when there is no natural day lighting. Unable to see the…
2007 Dodge Ram 1500 Quad Cab 4WD - No interior lighting, No dashboard lighting. The interior lighting and dashboard illumination affects day and evening driving for different reasons. No ability to drive vehicle during evening hours or when there is no natural day lighting. Unable to see the speedometer, gas level indicator and temperature gauges. Exterior lights work, but inside the vehicle it is completely dark. There were no warning lamps or messages or other symptoms of the problem prior to discovery during evening hours due to dashboard not displaying or illuminating the warning lamps during day hours. So if something were to go wrong while driving during the day there is no way of knowing the issue and/or troubleshooting prior to failure. Replaced blown fuse in the Integrated Power Module - Cavity 35 - Mini fuse 15 Amp Blue - Description Cabin Compartment Node (CCN) Illumination. This course of action restored the interior lights and the dashboard lighting appeared to be working, however the warning lamps were displaying false information. For example, emergency brake light was on, but the emergency brake was not engaged. There is no way of knowing if the warning lamps are reporting accurate or inaccurate information. The vehicle was purchased used on 8/31/2021 - mileage 204,836. The information reported in this text above was not disclosed by the dealership. As of 9/1/2021 in process of having vehicle inspected by dealership to determine course of action. To date all communication has been verbal.
- Engine · Power train · Vehicle speed control
The contact owns a 2007 Dodge Ram 1500. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that the vehicle would not reverse whenever the pedal was depressed. The contact stated that the check…
The contact owns a 2007 Dodge Ram 1500. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that the vehicle would not reverse whenever the pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the transmission needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 232,575.
- Fuel system, gasoline
The contact owns a 2007 Dodge Ram 1500. The contact stated that while attempting to refuel the vehicle, the nozzle continuously stopped while refueling. The contact had taken the vehicle to a dealer and was informed that there were no recalls on the vehicle. An independent mechanic and was…
The contact owns a 2007 Dodge Ram 1500. The contact stated that while attempting to refuel the vehicle, the nozzle continuously stopped while refueling. The contact had taken the vehicle to a dealer and was informed that there were no recalls on the vehicle. An independent mechanic and was contacted, and the contact was informed that the failure might be linked to a defective EVAP system. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The failure mileage was approximately 300,000.
- Power train · Unknown or other
The transmission locks up and wont come out of gear. It does it at traffice light any time when u r starting from a stop.i just bought the truck and the people befor me said they were haveing the same issue
- Unknown or other
TL* the contact owned a 2007 dodge RAM 1500. The contact stated while the vehicle was unattended and parked, the vehicle spontaneously caught fire. There were no reported injuries. A police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle…
TL* the contact owned a 2007 dodge RAM 1500. The contact stated while the vehicle was unattended and parked, the vehicle spontaneously caught fire. There were no reported injuries. A police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vehicle was still at the contact's resident. The failure mileage was approximately 208,000. the contact stated the vehicle was deemed a total loss. The vin was not available. *Dt*jb
- Structure › Body
I purchased a 2007 dodge RAM 1500 pickup in november 2008. It has been well maintained and taken care of, however the rear fenders are rusting out. The rust IS spreading and getting worse and worse. The excessive rusting has spread to both sides of the truck on the lower door panels. I had a…
I purchased a 2007 dodge RAM 1500 pickup in november 2008. It has been well maintained and taken care of, however the rear fenders are rusting out. The rust IS spreading and getting worse and worse. The excessive rusting has spread to both sides of the truck on the lower door panels. I had a conversation with the body shop manager at a dealership, who told me that there was an engineering flaw that IS causing this model year to rust through. I do not believe repairing the rust damage IS my financial burden to bear when the reason for the rust IS the fault of the manufacturer. Another problem I am experiencing IS that all of the lug nuts have moisture inside of them that IS causing them to swell. Therefore when going to take any of the tires off, I am unable to use the correct size socket tool. The approximate cost to replace all of the lug nuts IS $250, all of which IS due to no fault of my own. I should also mention another costly repair was required at only 90,000 when the engine head was found to be warped/out of tolerance, which resulted in cylinders misfiring. I had to pay ~$5,000 to have a mechanic in my area repair this issue. The mechanic informed me that it could have been caused by a manufacturing defect. Overall, with a truck that has 96,000 miles and IS only 13 years old, there has been an excessive amount of issues and money spent on fixing problems that did not originate from me, but with the manufacturer. I would like to see action taken on the expensive rust problem I am experiencing that drastically lowers the value of my vehicle and many other people are experiencing because of this manufacturing/engineering flaw.
- Electrical system · Engine · Fuel/propulsion system
My fuel pump quit while using my truck! Traced it back to the fuse box. Integrated fuse IS to blame. I can not fix this due to availability of the part. And price! Normally you have a relay to change! But no! Ideas???
- Engine · Power train · Steering
While I was driving 60 miles an hour down 29 south, the vehicle just shut off, no power steering, no ABS brakes, after it came to a complete stop, put it in park, I turned the ignition off, then turned the ignition on and it started up an drove.
- Fuel/propulsion system
I park the veh down grade, move veh and park and up grade and fuel leaking from tank..
- Electrical system
Hello I have a 2007 dodge RAM 1500 and as I was driving my keys fell out of the ignition switch & also a few times my radio would stay on didn't know so my battery would die but wats weird IS I don't even have to turn the keys all the way to start posting to start the truck .....jenna
- Electrical system · Unknown or other
Radio in truck stays on while truck IS off and the keys are not in the ignition for long periods of time. Makes a dinging sound when the door IS opened when the truck IS off and keys are out of the ignition. Doors won't lock with the key battery opener during hot temperatures outside. The truck IS stationary during these times and has happened several times. Unknown.
- Air bags
TL* the contact owns a 2007 dodge RAM 1500. After the front passenger air bag was repaired per an unknown recall, the srs warning indicator illuminated. The vehicle was taken to pomoco chrysler jeep dodge RAM of newport news (located at 12629 jefferson ave, newport news, va 23602, (757) 369-3565)…
TL* the contact owns a 2007 dodge RAM 1500. After the front passenger air bag was repaired per an unknown recall, the srs warning indicator illuminated. The vehicle was taken to pomoco chrysler jeep dodge RAM of newport news (located at 12629 jefferson ave, newport news, va 23602, (757) 369-3565) where it was diagnosed that the front driver's air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 103,683.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the…
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223511AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220837GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10220471Mechanical rocker arm, intake, 1.7 ratio.
- 10220411If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
- 10191442Mechanical rocker arm, intake, 1.7 ratio.
- 10190584GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10188685Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10175677Valve Body Pressure Testing Plug Inspection
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139728Fuel Spit Back During Refueling (X49 Lifetime Warranty Extension) This bulletin involves replacing the fuel tank fill tube. This new fill tube incorporates a check valve. Some customers may experience a fuel spit back condition during vehicle refueling.
- 10139712Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.
- 10139595Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service
- 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 10139007Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
- 10138987Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10136905Part Description: Injector, Fuel Issue Description: Attention: Be aware that although they may look the same there are different injectors for the 6.7L Cummins Turbo Diesel depending on application and they are not interchangeable! Using the wrong injector may seriously affect engine operation. The proper usages are as follows:~ For DH/D1 (Ram 2500/3500 pickup - with a factory bed) the P/N is: 68027067AA~ For DC/DM (Ram 3500/4500/5500 Chassis Cabs) the P/N is: 68002012AB
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 1012897168069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 1012896905174039A$, 05072384A$, 05072138A$ - A/C Pressure Transducer For vehicles calling out AC Pressure Transducer Kit 05072138AA as a service part but built with different mating wiring connector (round) - also order connector repair kit 05019958AA (square).~ 2007MY RAM Trucks equipped with 6.7L Cummins turbo diesel engine only: If the A/C pressure transducer requires replacement, use part number 05072138AA that has a rectangular shaped electrical connector. If the engine wiring harness has a circular wiring connector, use jumper harness 68028774AA to change it to a rectangular connector.~ 6.7L RAM trucks built before10/17/2006 has pressures transducers (p/n 05191766AA) with a round connector that should have been changed per RRT 06- 068 to a rectangular transducer.~ 2001-2008 KJ, K1, ND.~
- 10128948Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Every Dodge RAM 1500 model year
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