2008 Dodge RAM 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › RAM 1500 › 2008
These records cover every 2008 Dodge RAM 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2008 Dodge RAM 1500. Newest first.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles.…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Chrysler IS recalling certain model year 2008-2011 dodge RAM 2500/3500 4X4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge RAM 3500 cab chassis 4X2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge RAM 1500 mega cab 4X4, manufactured from february 14, 2008, through august 15…
Risk and remedy
Risk
This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
Remedy
Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403.
Federal-mogul IS recalling certain carquest, national, and percision brand wheel hub assemblies, p/nos 515073 and 515073, sold for use as replacement equipment on model year 2002 through 2008 dodge RAM 1500 pickup trucks. the inboard roll form used to maintain the hub assembly can fatigue resulting in noise and/or wheel separation on the two wheel drive…
Risk and remedy
Risk
A vehicle crash can occur if the wheel separates from the vehicle.
Remedy
Federal-mogul will notify owners of record and technicians will replace the affected hub assemblies free of charge. the safety recall began on september 15, 2010. owners may contact federal-mogul at 1-877-489-6659.
Fabtech IS recalling certain aftermarket replacement pitman arms, p/nos. Fts93001 and ft44039, installed for use on certain 2003 through 2008 dodge 2500 4WD, 3500 4WD, and 1500 4WD mega cab vehicles. the pitman arm can fracture and break away from the steering box causing total loss of steering control.
Risk and remedy
Risk
Steering loss could result in a vehicle crash possibly resulting in property damage, injury or death.
Remedy
Fabtech will notify owners and authorized installers will inspect for defective pitman arm and replace if necessary free of charge. the safety recall began on may 24, 2010. owners may contact fabtech at 1-877-432-2832.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Owner complaints
554 complaints40 involved a crash6 involved a fire37 injuries
What owners report most
Latest complaints
- Air bags
The recall cannot be completed because the parts are unavailable. We have contacted the service department in the dealership a number of times. They told us the parts are not available and cannot give us a date to repair it. They referred us to Chrysler's main headquarters and no body there has an…
The recall cannot be completed because the parts are unavailable. We have contacted the service department in the dealership a number of times. They told us the parts are not available and cannot give us a date to repair it. They referred us to Chrysler's main headquarters and no body there has an answer to when these parts will be available either. This mandate was never made public, the only way we found out was when we went to have the vehicle inspected. Meanwhile it cannot be driven or inspected.
- Power train
Vehicle diagnosed September 5, 2025 with failed front driver-side CV axle. Covered under factory lifetime powertrain warranty. Manufacturer (Stellantis) has been unable to supply replacement part for over seven months due to “tooling issue” and no ETA. Vehicle continues to operate with worsening…
Vehicle diagnosed September 5, 2025 with failed front driver-side CV axle. Covered under factory lifetime powertrain warranty. Manufacturer (Stellantis) has been unable to supply replacement part for over seven months due to “tooling issue” and no ETA. Vehicle continues to operate with worsening vibration and noise from front axle. Concerned about potential driveline failure while driving. Warranty repair delay exceeds reasonable timeframe for safety-related component.
- Air bags
I have been trying for over two years to have my local dodge dealership process the recall for my takata airbags (sandy sansing dodge in milton fl). Every attempt is either met with being disconnected from the call or being told I will be called back, and it never happens. I havr also attempted to call fcas takata recall department with similar results
- Power train
Was driving home going 35 the rear end spider gears decided to lock up completely cause loss of control of my vehicle
- Power train · Suspension · Unknown or other
My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the…
My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the dealership, and they cannot look at it under a recall situation because my vin is not listed on the preexisting recall. I was told to contact the manufacturer directly. As of today 11/26/25, the vehicle has not been inspected by the manufacturer, police, insurance representatives. There were no warning lamps or messages. Symptoms were only morning of the incident 11/24/25 after leaving my house halfway down the road approximately half a mile I started to hear a slight humming came to a stop sign didn't hear anything drove forward a block and a half to a stop light did not hear any humming in that time, as I took a right to head north on highway 9 I noticed the humming again and right as I was trying to pull off on the shoulder I hear a loud pop sound and temporarily lose control of the truck fish tailing I was able to get it back under control enough to steer a little and come sliding sideways to a stop stuck halfway on the shoulder and halfway into the oncoming traffic lane.
- Steering · Suspension
The contact owns a 2008 Dodge Ram 1500. The contact stated that while driving at highway speeds, the vehicle was severely shaking and vibrating. The contact replaced the struts and tie rods; however, the failure persisted. The contact also stated that while driving at undisclosed speeds, the…
The contact owns a 2008 Dodge Ram 1500. The contact stated that while driving at highway speeds, the vehicle was severely shaking and vibrating. The contact replaced the struts and tie rods; however, the failure persisted. The contact also stated that while driving at undisclosed speeds, the steering wheel felt extremely loose, and the vehicle was pulling to one side. The contact also experienced the "Death Wobble" on several occasions while driving. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 222,700.
- Fuel system, gasoline
The contact owns a 2008 Dodge Ram 1500. The contact stated that while going to start the vehicle, the contact became aware that there was an object hanging down by the driver's side rear wheel well. The contact observed that the metal strap had detached from the fuel tank. The contact stated that…
The contact owns a 2008 Dodge Ram 1500. The contact stated that while going to start the vehicle, the contact became aware that there was an object hanging down by the driver's side rear wheel well. The contact observed that the metal strap had detached from the fuel tank. The contact stated that the metal strap was extremely corroded. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was 113,999.
- Vehicle speed control
On Saturday, [XXX] my husband was in his 2008 Dodge Ram 1500 slowly pulling into our gate to access our carport. I was holding the gate open for him. Suddenly, the truck took off like a rocket. It crashed through the back wall of the carport, across our backyard, into our large shed, through the…
On Saturday, [XXX] my husband was in his 2008 Dodge Ram 1500 slowly pulling into our gate to access our carport. I was holding the gate open for him. Suddenly, the truck took off like a rocket. It crashed through the back wall of the carport, across our backyard, into our large shed, through the shed, exited the shed and went over our chain link fence, the neighbor’s chain link fence and came to a stop in the corner of her front porch. The first neighbor that got to the truck after hearing the wreck said the engine was still revved up so he turned the key off. My husband was alert but in a state of shock. Neither he nor our dog, who was in the back seat, were hurt thank [XXX] . I called 911. We had Highway Patrol, Sheriff, Fire and EMTs all come to the scene. The EMTs and Highway Patrolman said he was alert and responding to them. He was not injured, so he did not go to the hospital to be checked out. He was not given a citation by the Highway Patrolman. Our insurance agent said, after looking at the photos I sent him, that the truck will probably be totaled, but as yet, we’ve not heard for sure. The only thing that makes sense to us is that the accelerator must have stuck wide open as he started pulling in to the carport. There’s no way he could have kept his foot on the accelerator in error throughout the multiple crashes he went through. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
missing 2 bolts on drive shaft almost had a accident
- Fuel/propulsion system
When filling gas at the pump, it shuts off constently. During this process, I am spilling gas on the ground while trying to deal with getting my tank filled. I had the gas fill line replacement done a few years ago and solved this very same problem, but the problem has returned. I have read in…
When filling gas at the pump, it shuts off constently. During this process, I am spilling gas on the ground while trying to deal with getting my tank filled. I had the gas fill line replacement done a few years ago and solved this very same problem, but the problem has returned. I have read in dodge forums of this happening to other owners and sounds like there may be an OEM solution to replace the gas fill line vent tube. I have checked with my dealer and OEM website, but there has not been anything done about this from the OEM.
- Service brakes
The ESP/BAS warning lights came on. I had the truck diagnosed and the Automatic Braking System has failed. Chrysler/Fiat has discontinued the parts necessary to repair the vehicle and they don't appear to be available in the US anymore. If it cannot be repaired, this poses a dire crash/accident…
The ESP/BAS warning lights came on. I had the truck diagnosed and the Automatic Braking System has failed. Chrysler/Fiat has discontinued the parts necessary to repair the vehicle and they don't appear to be available in the US anymore. If it cannot be repaired, this poses a dire crash/accident risk to me and my family. I can't imagine a manufacturer not providing parts for such a significant safety risk. Thanks for your time.
- Electrical system · Unknown or other
2008 RAM 1500 4 door p/up truck. Factory radio/ . Noise coming from CD player when radio was playing . Saturday morning , radio off . Radio screen lights up like the inside of a bread toaster . Orange Lines appear on the screen. and get hot to the touch . looks like melting wires . I Pulled…
2008 RAM 1500 4 door p/up truck. Factory radio/ . Noise coming from CD player when radio was playing . Saturday morning , radio off . Radio screen lights up like the inside of a bread toaster . Orange Lines appear on the screen. and get hot to the touch . looks like melting wires . I Pulled over and disconnected the battery negative . looked for a Radio fuse in the fuse panel . but was unsuccessful . There was a Burning smell coming from the radio or dashboard still hot to the touch after unsuccessfully locating a Radio Fuse Anywhere . I reconnect the battery negative and noticed the same problem is occurring and then disconnected the negative and Call for assistance . Please help.
- Steering · Suspension
Front end suspension and steering problems, very loud rubbing sound and unstable feels like it might brake apart.
- Power train · Steering
The cv axle on the passenger side has gone out 3 times in the last 6 months. That's not just coincidence. And there is no extreme driving conditions or unnecessary turning going on.
- Air bags · Seats · Steering
We purchased this vehichle and the steering wheel has a slit through it like its been deployed i would like to make sure it is safe also the side passenger seat the front seems like something is pocking you through the seat like it is not supposed to be there also the whole steering system seems off and not safe . I would like it to be noted and a recall should be made before injury to anyone.
- Service brakes · Steering · Wheels
On interstate whole hub assembly with tier flew off and it’s been very hard I just payed for car I worked for and lost it please help
- Engine · Vehicle speed control › Accelerator pedal
The contact owns a 2008 Dodge Ram 1500. The contact stated while driving approximately 10 MPH and turning left at a traffic signal, while straightening the steering wheel and lightly depressing the accelerator pedal, the vehicle inadvertently accelerated abruptly. The contact stated that the rear…
The contact owns a 2008 Dodge Ram 1500. The contact stated while driving approximately 10 MPH and turning left at a traffic signal, while straightening the steering wheel and lightly depressing the accelerator pedal, the vehicle inadvertently accelerated abruptly. The contact stated that the rear tires made an abnormal squealing noise and he observed smoke in the rear-view mirror. The contact stated that the vehicle then spun 180 degrees to the right. The contact turned the steering wheel to the left to compensate and the vehicle spun 180 degrees to the left. The contact used the steering wheel to regain control of the vehicle and took his foot off the accelerator pedal and did not use the brake pedal to correct the vehicle. The contact stated he was not aware of any warning lights. The contact then drove to his residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,753.
- Service brakes
The brake pedal goes to floor spongy break pedal
- Electrical system
Vehicle caught fire in drive way while raining seems as though the ac blower resistor caught fire
- Air bags
On 22 Jan 2022, airbags failed to deploy during a head on collision. Collision occurred after losing control on black ice. While driving 55 mph along a straight and level section of a single lane highway, truck spun into on-coming traffic. The driver and passenger experienced whiplash, multiple…
On 22 Jan 2022, airbags failed to deploy during a head on collision. Collision occurred after losing control on black ice. While driving 55 mph along a straight and level section of a single lane highway, truck spun into on-coming traffic. The driver and passenger experienced whiplash, multiple bruises from the seat belt, and the driver broke both ankles and sternum, and needed stitches from a gash above the eye. Truck received airbag recall work at a local dealership in 2016. Insurance has declared the damages to the vehicle a total loss. Owner has signed a release of the vehicle to auto insurance. Not sure if claims adjuster or insurance company is investigating airbag failure. Looks like others have experienced this same problem.
- Visibility/wiper
HVAC mode door inoperative causing defroster to not operate and only allowing air out of dash vents causing safety issue when windshield is fogged up due to dew or humidity from rain causing loss of visibility. Mode door broken which involves pulling dashboard and evacuating A/C system at a very…
HVAC mode door inoperative causing defroster to not operate and only allowing air out of dash vents causing safety issue when windshield is fogged up due to dew or humidity from rain causing loss of visibility. Mode door broken which involves pulling dashboard and evacuating A/C system at a very significant cost. Have read and heard of many complaint due to broken doors in HVAC system on these vehicles. During early morning hours with dew and during operating vehicle in inclement weather this causes a very serious safety issue. FCA should cover this as it is an unsafe and poor design causing risk to operator and other drivers on the roadways.
- Electrical system
Computer system failed. Apparently an electrical spike occurred and fried the motherboard. As a result the vehicle became totaly inoperable
- Vehicle speed control
The cruise control will automatically disengage without pressing button creating dangerous situations on highways.
- Suspension
TL* the contact owns a 2008 dodge RAM 1500. The contact stated while driving at 35-45 mph, there was an abnormal winding noise detected. There were no warning lights illuminated. The contact checked under the vehicle for play in the drive train. additionally while driving 25 mph, the winding…
TL* the contact owns a 2008 dodge RAM 1500. The contact stated while driving at 35-45 mph, there was an abnormal winding noise detected. There were no warning lights illuminated. The contact checked under the vehicle for play in the drive train. additionally while driving 25 mph, the winding noise increased and there was an abnormal banging noise and the drive shaft separated from the rear end and was on the ground. There was oil leaking and the pinion was jammed. The vehicle was towed to key chrysler jeep dodge RAM - tobey auto group 2020 n detroit st, xenia, oh 45385 (937) 347-5155 where it was diagnosed that the rear end and drive shaft needed to replaced. The vehicle was not repaired. The manufacturer was not contacted. the failure mileage was 102,010.
- Engine
Rocker arm came off lifter, broken lifter spring. Told it was a common valve seat failure issue for this vehicle. 147,000 regular maintenance was performed. Shop said they have seen this many times. Poor design/material.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the…
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223511AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220837GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10220471Mechanical rocker arm, intake, 1.7 ratio.
- 10220411If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10218307Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
- 10191460Valve Body. These may cause over drive cycling.
- 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
- 10191442Mechanical rocker arm, intake, 1.7 ratio.
- 10191441Noise coming from the rear HVAC blower due to interference.
- 10190584GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10188685Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10175677Valve Body Pressure Testing Plug Inspection
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10140258Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139728Fuel Spit Back During Refueling (X49 Lifetime Warranty Extension) This bulletin involves replacing the fuel tank fill tube. This new fill tube incorporates a check valve. Some customers may experience a fuel spit back condition during vehicle refueling.
- 10139712Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.
- 10139595Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service
- 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 10138987Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10136905Part Description: Injector, Fuel Issue Description: Attention: Be aware that although they may look the same there are different injectors for the 6.7L Cummins Turbo Diesel depending on application and they are not interchangeable! Using the wrong injector may seriously affect engine operation. The proper usages are as follows:~ For DH/D1 (Ram 2500/3500 pickup - with a factory bed) the P/N is: 68027067AA~ For DC/DM (Ram 3500/4500/5500 Chassis Cabs) the P/N is: 68002012AB
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Every Dodge RAM 1500 model year
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