2004 Ford Crown Victoria
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › Crown Victoria › 2004
These records cover every 2004 Ford Crown Victoria. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 Ford Crown Victoria. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk and remedy
Risk
A loss of headlights can reduce driver visibility and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector IS fully…
Risk and remedy
Risk
Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Remedy
Ufi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters USA at 800-230-5876.
On certain police interceptors (cvpi) and commercial heavy duty (taxi) vehicles, at extremely high operating temperatures, the sound insulating panel, located under the vehicle positioned between the exhaust system and the underbody, could sag and possibly contact the surface of the catalytic converter.
Risk and remedy
Risk
If this occurs, the insulator might experience charring of the outer layer, burning odor, or smoke which may ultimately result in a fire.
Remedy
Dealers will remove the existing dash insulator and install a revised design insulator pad free of charge. the recall began on june 3, 2005. owners may contact ford at 1-800-392-3673.
Owner complaints
138 complaints2 involved a crash4 involved a fire3 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting
Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall
- Steering
I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for THE SAME ISSUE for my (not currently driving) 2005 Ford Crown Victoria Interceptor made in the SAME…
I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for THE SAME ISSUE for my (not currently driving) 2005 Ford Crown Victoria Interceptor made in the SAME LOCATION (St. Thomas). 2005 Manufacturer Recall Number 13S08, NHTSA Recall Number 13V385000). The recall includes cars originally sold in NH (both of mine) and says: SEVERE CORROSION CAN SEIZE THE LOWER INTERMEDIATE SHAFT WHICH MAY CAUSE THE UPPER INTERMEDIATE SHAFT TO COLLAPSE AND THE STEERING COLUMN LOWER BEARING TO SEPARATE. Safety Risk: IF THE LOWER BEARING SEPARATES, THE VEHICLE MAY EXPERIENCE A LOSS OF STEERING, INCREASING THE RISK OF A CRASH. How can Ford say there is no issue when there is an active recall for it on model years 2005-2011? Have there been reported issues/crashes of 2004 cars with this defect? Is there anything I can do to have Ford cover this? Or are they not bothering because there probably aren't many 2004s still on the road? Is it possible to get Ford to provide the manufacturer lot/date codes of the defective steering parts? As my 2004 & 2005 were built in the same location, I would bet my 2004 was built with the same steering part manufacturer lot as my 2005- they probably don't turn out the volume of police Interceptors as commercial cars. Thank you
- Wheels
The good year eagle sport tires tore apart on a short trip to the grocery store and caused the car to be unsafe to drive. the tires were manufactured on june 2019 and purchased october 2019 and by january 3RD of 2021 they were flat and chewed up with only around 13,000 miles on them even though…
The good year eagle sport tires tore apart on a short trip to the grocery store and caused the car to be unsafe to drive. the tires were manufactured on june 2019 and purchased october 2019 and by january 3RD of 2021 they were flat and chewed up with only around 13,000 miles on them even though they were 50,000 mile tires. this complaint IS involving the goodyear tires that were on the car and the one that failed and was chewed up despite low miles and recently manufactured/made within the last 19 months prior to this happening. it should be noted that after the tire was discovered chewed up the brake system was in need of repair as the tire caused damage. the brakes were not responsive to stopping after the tire was chewed up even though there was some braking power when brake pedal was pushed down to the floor, the braking power was reduced and the brake light on the car came one. that IS to say that the tire failure damaged some of the braking componenets in the vehicle. dot C0X3 2E1R 0619
- Exterior lighting
The nead lights shut off while driving at night at 65 miles a hour stoped on the side of the hiway shut off the car played with the headlight switch the lights came back on but now they will not shut off so the battery must be diconected when not in use working on finding a repair shop t fix it
- Exterior lighting
2004 ford crown vic headlights stopped working. I ordered and replaced the headlight switch and my headlights still don't work. I can't drive at night anymore. I have contacted ford dealership about a recall and have not received a call back.
- Exterior lighting
TL* the contact owns a 2004 ford crown victoria. The contact received notification of nhtsa campaign number: 15v861000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* the contact owns a 2004 ford crown victoria. The contact received notification of nhtsa campaign number: 15v861000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were made aware of the issue. The contact stated that the headlights failed to illuminate properly without warning. The contact manually adjusted the light switch and the headlights operated as intended. The failure mileage was approximately 120,000. Vin tool confirms parts not available.
- Electrical system · Exterior lighting · Fuel/propulsion system
What happened IS that I got the vin report online and asked about recalls, found 5 recalls, and went to the nhtsa and now you do not tell me if the recalls were made or the problems fixed. *tr
- Steering
TL* the contact owns a 2004 ford crown victoria. While driving various speeds, the steering wheel seized while turning right or left. The contact mentioned that the failure occurred periodically. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The…
TL* the contact owns a 2004 ford crown victoria. While driving various speeds, the steering wheel seized while turning right or left. The contact mentioned that the failure occurred periodically. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that there was no recall on the vehicle. The failure mileage was 96,000.
- Exterior lighting
TL* the contact owns a 2004 ford crown victoria. While driving 30 mph, the lighting control module completely failed without warning. The contact stated that the vehicle was included in nhtsa campaign number: 15v861000 (exterior lighting), but the remedy was not available. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 200,000. *tr*jb
- Exterior lighting
The dashboard lights are not working. The fuse was good but I replaced it anyway. I also replaced the headlight switch.
- Steering
TL* the contact owns a 2004 ford crown victoria. While driving at unknown speeds, the steering wheel became extremely stiff. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the steering shaft and steering linkage needed to be replaced.…
TL* the contact owns a 2004 ford crown victoria. While driving at unknown speeds, the steering wheel became extremely stiff. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the steering shaft and steering linkage needed to be replaced. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 83,000.
- Electrical system · Exterior lighting
TL* the contact owns a 2004 ford crown victoria. The contact stated that the electrical system indicator illuminated. The vehicle was serviced per nhtsa campaign number: 15v861000 (exterior lighting) at country ford (888) 867-3993 (95 goodman rd e, southaven, ms 38671), but the remedy failed to…
TL* the contact owns a 2004 ford crown victoria. The contact stated that the electrical system indicator illuminated. The vehicle was serviced per nhtsa campaign number: 15v861000 (exterior lighting) at country ford (888) 867-3993 (95 goodman rd e, southaven, ms 38671), but the remedy failed to repair the vehicle. The contact mentioned that the electrical system indicator illuminated after the recall repair. The manufacturer was not notified. The failure mileage was 227,201.
- Power train · Steering · Suspension
I was driving and all the sudden I start hearing this real loud noise coming from passenger rear and all my brake lights ABS lights and traction lights came on . Well I was told it was wheel seals come to gind out there IS a bit grove out of shaft wherr bearing rides. And shaft IS very week
- Exterior lighting
The lighting control module failed one night. The passenger headlight went dim and my signals wouldn't work on that side. Eventually the entire thing failed and there was no audible clicking from the module.
- Electrical system · Unknown or other · Vehicle speed control
Horn,cruse control,and other functions on the steering wheel have failed when we were driving. Unknown reason.
- Structure › Body
Cars paint IS flaking off going down the road.
- Structure › Body
Paint IS flaking.
- Exterior lighting
My car was recalled for a faulty lighting control module and was repaired in june 2014 because the headlights failed. Today the lights experienced the exact same failure. Ford IS refusing to repair it unless we pay full price for diagnostics, parts and service. I have found that another recall was…
My car was recalled for a faulty lighting control module and was repaired in june 2014 because the headlights failed. Today the lights experienced the exact same failure. Ford IS refusing to repair it unless we pay full price for diagnostics, parts and service. I have found that another recall was issued for the same part in april of '17 but my car IS not included in the recall. Recall #15s39. I can't understand why this recall repair would only last 3 years unless something was faulty in the repair parts or installation of the part. Please can someone help me?
- Exterior lighting
TL* the contact owns a 2004 ford crown victoria. While driving 45 mph, the running lights in the front and rear of the vehicle became inoperable. The vehicle was taken to a local dealer (thomasville ford lincoln 1515 east jackson street, thomasville, ga 31792) where it was diagnosed that the lcm…
TL* the contact owns a 2004 ford crown victoria. While driving 45 mph, the running lights in the front and rear of the vehicle became inoperable. The vehicle was taken to a local dealer (thomasville ford lincoln 1515 east jackson street, thomasville, ga 31792) where it was diagnosed that the lcm harness failed and needed to be repaired. The vehicle was repaired per nhtsa campaign number: 15v861000 (exterior lighting), but the failure recurred. The contact also stated that he witnessed visible smoke coming from under the dashboard. The manufacturer was contacted and provided case number: cas12683333. The failure mileage was approximately 127,152.
- Electrical system
I have a 2004 crown victoria. Ford has a recall out for 2003-2005 grand marquis and crown victoria's for their light control module (lcm) because of solders breaking causing exterior lighting not to work. I took my car to my local ford dealership (april 22, 2017) to have such recall done because…
I have a 2004 crown victoria. Ford has a recall out for 2003-2005 grand marquis and crown victoria's for their light control module (lcm) because of solders breaking causing exterior lighting not to work. I took my car to my local ford dealership (april 22, 2017) to have such recall done because my exterior running lights were not working. (Parking lights front and running lights rear) I also advise the dealership of this. Which IS documented on the receipt I have kept. Ford doesn't replace the actual lcm, all they do IS install a "bypass harness" to bypass the issue which does not fix the problem. I left the dealership with the same lights still not in working condition. Again, stated on receipt. The problem fixed itself and I assumed it went away. Now it's back but even worse. Again my exterior lights are not working, parking and rear running lights, and now my interior instrument cluster lights are not working as well. Ford knows about this issue. Ford refuses to replace the faulty lcms in these cars. I know of several other people with the exact same issue I'm having who have called ford and complained. This IS a huge safety issue because there are no rear running lights at night, period. When it's parked, on roadways, highways, etc. No one can see me at night from the rear.. And the dash lights are not on. I can provide whatever needed to help because this needs to be addressed asap. I'll call tomorrow if I haven't heard back before.
- Exterior lighting
Ford sent me a written safety recall notice 15s39 nhtsa 16v-861 instructing me to approach my ford dealer to obtain installation of a lcm bypass kit that will correct a potential headlight problem. I received earlier letters informing me that ford was searching for a fix. when I contacted the dealer no such fix was available.
- Exterior lighting
TL* the contact owns a 2004 ford crown victoria. The contact received notification of nhtsa campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Steering
Lower steering shaft loose rusted front end wobbles.
- Exterior lighting
TL* the contact owns a 2004 ford crown victoria. The contact stated that the headlight control module malfunctioned. The dealer repaired the same failure one year ago. The vehicle was not repaired, but the failure occurred on numerous occasions. The manufacturer was made aware of the failure. The failure mileage was 80,500.
- Exterior lighting · Suspension
2004 ford crown victoria. consumer requests for investigation/action on continued axle, bearing failures, defects (potential catastrophic loss of control and allegedly defective airbags to protect victims) collapse of safety recall system. *smd the consumer stated ford did some recall work on…
2004 ford crown victoria. consumer requests for investigation/action on continued axle, bearing failures, defects (potential catastrophic loss of control and allegedly defective airbags to protect victims) collapse of safety recall system. *smd the consumer stated ford did some recall work on the 2003 models with regards to the rear axles and bearings. However, the neglected to correct the defect in the 2004 and possibly later models. Also, the lights were defective and it took an entire decade to rectify the issue. *Jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of headlights
The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all submission dates)…
The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 4173 unique reports related to the alleged problem.There were a total of 11 crashes reported within that group as well as one injury that occurred when the vehicle struck an unseen object on the side of the road when the headlights failed. Ford also submitted 49,843 warranty claims related to headlight failures.Most reports indicate that the headlights failed without warning leaving the driver with no forward lighting, however some noted the headlights flickered or dimmed prior to turning off.Consumers also noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is physically actuated.On December 21st, 2015 Ford notified ODI that it would conduct a safety recall (15V-861) to remedy headlight failures on (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.According to Ford, the headlights of the vehicle are controlled by the Lighting Control Module (LCM) located in the engine compartment of the vehicle.The LCM uses an internal relay, mounted to a circuit board, to control power to the headlights. The headlight relay is soldered to the circuit board at six different terminals. The original equipment LCMs were manufactured in a manner that resulted in the solder joints fatiguing and/or cracking as a result of repeated thermal cycling and/or vibration, a defect condition. The condition could be exacerbated by manufacturing quality issues such as an insufficient amount of solder, effecting the continuity between the circuit board and the relay terminal, and resulting in loss of headlights while driving.Other lighting functions are unaffected by this condition.The LCM manufacturing processes were revised to address the defect condition and Ford has been conducting a warranty extension program to cover defective LCMs since late 2013.Under the recall Ford will replace any remaining defective LCMs in recalled vehicles with remedy LCMs once they become available.See NHTSA recall 15V-861 for further details on the safety recall.The recall action initiated by Ford addresses the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the identification (ODI) numbers found in the attached list.
- Loss of headlamp/exterior lighting
In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria and Mercury Grand…
In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a defect condition that was evaluated under a prior ODI investigation (PE08066).Most consumer VOQs indicate that the headlights failed suddenly and without warning leaving the driver with no forward lighting, however some report the headlights flickered or dimmed prior to turning off.In some cases drivers were able to turn the headlights back on after a period of time while others reported the headlights would not come back on at all.Consumers noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is actuated.ODI identified 4 VOQ reports alleging minor crash or loss of control incidents due to headlight failures.Drivers indicated running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's April 7, 2015 Information Request letter, Ford provided data indicating it has received 3,092 complaints of failed headlights related to the Lighting Control Module (LCM), a device that controls the headlights and other lighting functions.This number includes the complaints Ford reviewed and classified as headlight failure due specifically to the LCM.Within Ford's complaints, there are 11 reports alleging a crash occurred.These drivers reported hitting objects, including other vehicles after the headlights failed causing damage to the affected vehicles.One driver was injured when their car struck an unseen object in the road, jerking the steering wheel from their hands and injuring their shoulder.In total 15 crash allegations were identified, all of which have occurred since ODI's prior evaluation of this issue.This petition has been granted.Preliminary Evaluation PE15-028 has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SarchNHTSAID under the identification (ODI) numbers found in the attached list.
- Steering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway…
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
- Loss of headlight function
The agency has closed this investigation based on its review of complaint reports, field and technical data provided by ford and complainant interviews. Ford found that some lighting control modules (lcm) in the subject vehicles contained defective solder joints on the printed circuit board.this condition can lead to…
The agency has closed this investigation based on its review of complaint reports, field and technical data provided by ford and complainant interviews. Ford found that some lighting control modules (lcm) in the subject vehicles contained defective solder joints on the printed circuit board.this condition can lead to poor headlight performance ranging from intermittent outage and dimming to eventual headlights failure.the failure does not affect other lighting functions (park, emergency flasher, brake and flash to pass lights).the agency IS aware of a total of 306 consumers complaints and no report of crash, injury or fatality.ford reports 2,074 warranty claims related to headlight failure linked to the lcm during the first three years of operation.about 12% (247) of these claims are specific to headlight failure while driving.the average warranty rate for headlight failing while driving IS low (0.05%).ford reports a slightly higher warranty rate experienced for the crown victoria police interceptor vehicles and this IS attributed to the higher duty cycle of these vehicles (headlights on for longer periods).a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
- Spark plug ejection from cylinder head
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or…
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi IS not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi IS aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi?s analysis showed, it IS possible for a spark plug to detach from the engine cylinder threads in the subject vehicles.however, odi?s analysis of 474 complaints describing such incidents found only a very few alleged any safety-related consequences.none of these showed any evidence of a serious safety consequence.given the large population and relatively long exposure time of the subject vehicles, the complaint analysis indicates that the risk to motor vehicle safety from the alleged defect IS very low.in view of the foregoing, it IS unlikely that nhtsa would issue an order for the notification and remedy of the alleged defect at the conclusion of the investigation requested in the petition.therefore, in view of the need to allocate and prioritize nhtsa?s limited resources to best accomplish the agency?s safety mission, the petition IS denied.
- Fracture of the steel wheel rim
During a september 23, 2004 meeting and in subsequent discussions in november, ford advised the office of defects investigation (odi) of their plans to introduce an improved steel wheel for manufacturing and service component use on the subject vehicles, indicating this would occur in december 2004.the new wheel…
During a september 23, 2004 meeting and in subsequent discussions in november, ford advised the office of defects investigation (odi) of their plans to introduce an improved steel wheel for manufacturing and service component use on the subject vehicles, indicating this would occur in december 2004.the new wheel design incorporates an additional manufacturing process (shot peening) which lowers tensile stress in the surface layer of the rim material adjacent to the circumferential weld. Theoretically this should improve rim durability by reducing fatigue crack initiation sites.indications from ford?s accelerated testing methods show an improvement in the performance of the new wheel.in addition to prior safety recall 03v279 and service action (sa) 03m03, ford will announce a new extended warranty sa for vehicles built prior to december 2004 that suffer rim fractures in service.the new wheel design will be used as a remedy.ford advises that a sa IS sufficient for addressing future wheel failures (including recall 03v279 remedy wheel failures) because: 1) failure rates are low based on ford?s analysis, and 2) driver warnings (repetitive slow air loss, and or steering wheel vibration) allow early and safe detection of cracked wheels.odi has received 25 vehicle owner questionnaire (voq) reports (involving 22 vehicles) which allege a rim fracture of one or more steel wheels.about half the reports involve vehicles built with the remedy wheel used for recall 03v279, and most of the remaining vehicles were subject to the recall.the process of identifying pertinent ford complaints IS made difficult by ford?s prior recall and warranty program activities.the manufacturer complaint and warranty counts, which primarily involve failures of recall 03v279 remedy wheels, are based on analysis conducted to date and are considered to be conservative.further investigation IS required, thus odi IS upgrading this investigation to an engineering analysis (ea).during the ea, pertinent failure reports and consequences will be identified and reviewed.odi and ford will discuss details for conducting an audit analysis of failed wheels replaced under the new sa.additionally, odi IS awaiting ford?s lab analysis of two wheels which were the subject of voq reports, one of which was involved in the noted crash event.a determination will be made as to whether ford?s service action IS sufficient for addressing ongoing rim fractures.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10074793Summary to be provided on a future date.
- 10056190Ford: see document search button for owner letter. Information regarding the lighting control module extended warranty coverage, for some vehicles, to 15 years or 250,000 miles, whichever occurs first. Model 2003-2005 victoria, grand marquis.
- 10055936Ford: the lighting control module has extended warranty coverage, on certain vehicles, due to a possible crack on solder joint that connects relay to circuit board. Model 2003-2005 crown victoria, grand marquis.
- 10023943Some 1997-2008 vehicles equipped with a 4.6L 2V, 5.4L 2V, or 6.8L 2V engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. This includes F-53 motorhome chassis. Updated 2/23/10.
- 10022298Reduction in power at wide open throttle.
- 10020077Catalytic converter brick rattle or buzzing noise.
- 10018745Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running.
- 10017556Numerous anti-lock brake system (ABS) wheel speed sensor (wss) dtcs, such as c1145, c1155, c1165, c1175, c1296, c1297, c1298, c1299 and c1222.
- 10014680Customer satisfaction program 04m05. Steel wheel additional coverage.
- 10014165Aluminum corrosion - service tip.
- 10014138Safety belt retraction speed.
- 10014100Limited slip axle chatter, shudder, binding sensation, or vibration during low speed turning maneuvers.
- 10014086General (pcm) power train control module programming procedures.
- 10014077Numerous anti-lock brake system (ABS) wheel speed sensor (wss) diagnostic trouble codes (dtcs).
- 10014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10013381Malfunction indicator lampand p0460 dtc in memory.
- 10013321Am/fm and cellular phone reception interference - service tip.
- 10013116Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. Various models including 2004 f-series.
- 10012964Am fm and cellular phone reception interference .
- 10012954Safety belt web stop button service.
- 10012940Idle vibration vehicles equipped with single exhaust.
- 10012937Delayed reverse engagement.
- 10011163Transmission won't shift into overdrive-4r70w-police package.
- 10011162Engine misfire or running - coil on plug (cop) ignition systems - wds cop kit diagnostic tips. To include various 2005 models. * ar this article 04161 supersedes tsb 03-14-04.
- 10011160Diagnostic trouble code (dtc) p0442.
- 10011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10011151Squeak or rubbing noise from front suspension - front spring insulator revised.
- 10010733Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0460 in continuous memory. Oasis.
- 10010000Emission related service action 04e12. Vehicles serviced with an incorrect right hand catalytic converter. Inspect and replace right hand catalytic converter. Attachments i-iii and customer notification letter.
- 10009327Engine vibration at idle on vehicles equipped with single exhaust.
- 10009326Ignition lock cylinder binding on police interceptors built before 10/31/2003.
- 10009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns.
- 10009320Diagnostic trouble code b1342 (restraints control module (rcm) fault. Update.
- 10008569Transmission failure where there IS a large amount of metal or debris in the pan.
- 10008568A no crank/no start. Connector C192 or C146 not fully connected.
- 10008557Loss of overdrive on police interceptors and long wheel base taxi cabs.
Every Ford Crown Victoria model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.