2009 Ford Crown Victoria
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Crown Victoria › 2009
These records cover every 2009 Ford Crown Victoria. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2009 Ford Crown Victoria. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall…
Risk and remedy
Risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts…
Risk and remedy
Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Owner complaints
44 complaints5 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Steering
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under…
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.
- Steering
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and…
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
- Fuel system, gasoline
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and…
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.
- Steering
TL* the contact owns a 2009 ford crown victoria. The contact stated that while driving, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer berlin city ford located at 485 main st…
TL* the contact owns a 2009 ford crown victoria. The contact stated that while driving, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer berlin city ford located at 485 main st, gorham, nh 03581 and the manufacturer were notified of the failure but, no assistance was offered. The contact indicated that the vehicle was previously repaired under the nhtsa campaign number: 14v704000 (steering). The failure mileage was 100,000.
- Steering
TL* the contact owns a 2009 ford crown victoria. The contact received notification of nhtsa campaign number: 13v385000 (steering). The contact called the manufacturer and was informed that the parts were available; however, they would not honor the recall. The vehicle was not repaired. A dealer was not contacted. The contact had not experienced a failure. *bf*jb
- Steering
Ford had a recall, 13s08, for the steering on these cars. I just purchased this car on 08?06/2019 and immediately checked your site for recalls. There IS this recall and it was not completed. New jersey owned this car before me and must not have taken it in. I called ford and was told they will not take care of the recall. I now do not feel safe driving my car.
- Power train
The transmission will not move in drive. Sets and idles. Give it some gas. Will not move. Going to cost $1200 to rebuild it
- Steering
I had just gotten home from work. I put my car in reverse and went to go turn the steering wheel to right and the steering wheel seemed like it was stuck or caught on something so I tried to turn it it the other way to see if I couldn't get it to loosen up and when I had turned it to the right…
I had just gotten home from work. I put my car in reverse and went to go turn the steering wheel to right and the steering wheel seemed like it was stuck or caught on something so I tried to turn it it the other way to see if I couldn't get it to loosen up and when I had turned it to the right again the whole steering wheel snapped. It didn't take much to snap it. The good part IS I wasn't on the interstate however I was on the interstate about 10-15 minutes before that. And if that had happened on the interstate who knows what would have happened. However right now I was able to hack the car in my driveway I had to turn the shaft by hand. This IS a big safety issue. And would like someone else to pay to have this issue fixed bc prouty ford in dover foxcroft said they worked on this and fixed the shaft and it didn't seemed fixed.
- Steering
Sterring began giving a clunking feeling in wheel when driving straight I notice 4 days ago. More noticeable over bumps... I thought it was my tires. I was driving down road and attempt to make a right turn and vehicle keep going straight and steering wheel was not turning also crash into oncoming traffic, vehicle was tow to shop!
- Electrical system › 12v/24v/48v battery · Engine · Interior lighting · Power train · Service brakes · Tires · Visibility › Power window devices and controls
2004 ford crown vic police interceptor. Consumer writes in regards to several problems experienced with vehicle. *Ld the consumer stated shifting out of park was difficult, the brakes seemed squishy, the right front passenger window, the lights on the dashboard/speedometer were inoperable, and…
2004 ford crown vic police interceptor. Consumer writes in regards to several problems experienced with vehicle. *Ld the consumer stated shifting out of park was difficult, the brakes seemed squishy, the right front passenger window, the lights on the dashboard/speedometer were inoperable, and the water pump needed to be replaced. The turn signals, tail lights and brake lights were inoperable. exhaust fumes entered the vehicle. *Js
- Steering
TL* the contact owns a 2009 ford crown victoria. The contact stated that while driving approximately 35 mph, the shaft inside the steering well separated causing the driver to loss control of the vehicle and crashing into a curb. There was no warning lights illuminated. The vehicle was damaged but…
TL* the contact owns a 2009 ford crown victoria. The contact stated that while driving approximately 35 mph, the shaft inside the steering well separated causing the driver to loss control of the vehicle and crashing into a curb. There was no warning lights illuminated. The vehicle was damaged but drivable. There was no police report and no injury was reported. The air bags did not deploy. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was about 40,000.
- Fuel/propulsion system · Unknown or other
Lealking fuel from the quick diconnect on the return fule line. That IS causing a driing by the exhaust tail pipe and a gasoline smell around the vehicle
- Electrical system · Visibility/wiper
Hello, my blend door actuator stopped working,this IS an electrical component that will switch the air conditioning to heat and back again the problem IS when it IS cold outside the windshield wont defrost properly and I cant see /or warm and humid/raining the car will fog up on the inside and I have the same issue. Very common problem that ford knows about...check youtube crown victoria blend door.
- Steering
The vehicle steering column inside the car IS made of two pieces of metal that attached the top with the bottom but it has no locking to prevent from coming off when you are driving the vibrations of the road and suspension with the time causes to loose and you loose control of the steering this can cause an accident on the highways
- Steering
TL* the contact owns a 2009 ford crown victoria. The contact attempted to make a left turn, but the vehicle continued to move straight. The contact stated that the steering ability seized. The vehicle was towed to the contact's house and then to the dealer. The dealer diagnosed that the steering…
TL* the contact owns a 2009 ford crown victoria. The contact attempted to make a left turn, but the vehicle continued to move straight. The contact stated that the steering ability seized. The vehicle was towed to the contact's house and then to the dealer. The dealer diagnosed that the steering wheel failed and informed the contact of a recall for the steering wheel shaft, but it did not cover the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure. The recall details were not provided. The approximate failure mileage was 141,000.
- Air bags · Electrical system › Horn
TL* the contact owns a 2009 ford crown victoria. While driving various speeds, the horn was depressed and failed to function. The air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
- Steering
TL* the contact owns a 2009 ford crown victoria. While driving 20 mph, the steering wheel seized. Upon inspection, the contact noticed that the driver side heat shield fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
- Electrical system
The vehicle was parked, locked and unattended in a parking lot. surveillance video shows flashes coming from underneath the hood fairly centrally located where it hinges with the vehicle. the flashes begin slow, then resume more intensely before the vehicle catches fire. the fire consumes all rubber/plastics in the engine compartment and continues to the passenger compartment. the vehicle IS a total loss.
- Air bags
TL* the contact owned a 2009 ford crown victoria. While driving at approximately 20 mph approaching an intersection, another vehicle ran the red light and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. A police report was filed and the contact sustained…
TL* the contact owned a 2009 ford crown victoria. While driving at approximately 20 mph approaching an intersection, another vehicle ran the red light and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. A police report was filed and the contact sustained unknown injuries that required medical attention. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The failure mileage was unknown.
- Steering · Structure › Body · Suspension
Mar 25TH 2013, my brother was coming back to home, suddenly car spin/scattered hit to tree and electric pole, mar 2014, I received safety recall # 13s08/nhtsa letter from ford company steering column shaft problem. We contact to ford company on march 18,2014 regarding the above issue. They issue…
Mar 25TH 2013, my brother was coming back to home, suddenly car spin/scattered hit to tree and electric pole, mar 2014, I received safety recall # 13s08/nhtsa letter from ford company steering column shaft problem. We contact to ford company on march 18,2014 regarding the above issue. They issue us case # [xxx]. In the month of april 2014 we contact them again to check the status of above case, till to date we are waiting for their reply. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
Intake manifold IS subject to extremely high temperatures. Ford's current design includes a plastic intake manifold that IS susceptible to warping and may cause engine failure if coolant looses pressure due to leak. *tt
- Suspension · Wheels
This was a police interceptor vehicle traveling at a speed of between 55 and 60mph. the right front wheel bearing had seized up and burnt the tire down until it blew, causing the vehicle to swerve into the ditch. luckily the driver IS okay and there was nobody on the shoulder of the road. *tr
- Steering › Column
The complainant alleges the driver of a my 2009 crown victoria experienced a looseness and noise in the steering column. Upon inspection the lower steering column bearing was found to be partially displaced from the steering column. The complainant notes that there was not a complete loss of the steering. Two of the tabs of the steering column bearing were found broken in the drivers footwell area.
- Steering · Suspension
Inspection found dislocated bushing. *tr
- Steering · Suspension
Inspection found dislocated bushing. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10205037Inpected or repaired under 13R01 - Requests for recall service action under 13S08
- 102049974R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available
- 10183773For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.
- 10166447This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 100752624R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.
- 10056701Ford/lincoln/mercury: failure of planetary gear assembly IS due to transmission, on certain vehicles, exhibiting grinding, gear slippage, whine type noise, vibration, while driving or loss of reverse.
- 10056191Ford/lincoln/mercury: the indicator may illuminate overdrive off and/or slipping in 3RD or no 4TH gear, due to direct clutch failure and diagnostic trouble code (dtc) p0733 and/or p0734. Model 2008-2013 mark LT, F-150, crown victoria, grand marquis, town car, e series.
- 10054924Ford: the lower intermediate steering shaft, has corrosion of swing link joints, combined with collapsed upper intermediate steering shaft, resulting in steering column separation and loss of steering control. Model 2005-2011 crown victoria, grand marquis, town car. Updated 04/23/14 updated 07/10/15 updated 7/15/15
- 10054006Ford: swing link joints on lower intermediate steering shaft, has corrosion, and combined with collapsed upper intermediate steering shaft, on some vehicles, causes steering column to separate, leading to steering control loss. Model 2005-2011 crown victoria, grand marquis, town car.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This IS a software problem.
- 10028750Ford: right side rear axle oil leaks. Oil leaks from the right rear axle wheel bearing oil seal may be caused by a combination of a damaged seal and/or poor seal surface finish of the axle shaft.
Every Ford Crown Victoria model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.