2008 Ford Crown Victoria
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Ford › Crown Victoria › 2008
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2008 Ford Crown Victoria. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
3 recalls name the 2008 Ford Crown Victoria. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall…
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts…
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
On certain passenger vehicles, a front wheel bearing and hub assembly may fracture due to improper heat treatment.
If a hub fractures, it may potentially detach from the wheel knuckle, resulting in the wheel being retained only by the brake caliper assembly. as a result, the wheel may separate from the vehicle potentially resulting in a crash.
Dealers will inspect both front wheel bearing and hub assemblies and replace them free of charge. the recall began on june 22, 2007. owners may contact ford at 1-800-392-3673.
Complete instrument cluster failure, no lights illuminate except turn signals. Speed, rpm’s, fuel level, temperature, are completely off instrument cluster is completely dark when driving at night, told that the solders on the cluster are bad. (Defective?)
The contact owns 2008 Ford Crown Victoria. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The vehicle was towed to an independent mechanic, who replaced the linkage. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
The contact owns a 2008 Ford Crown Victoria. The contact stated while driving 55 MPH in a dark area with the high beam headlights activated, the headlights became inoperable. There was no warning light illuminated. The contact stated that the low beam headlights were activated to continue driving. The vehicle was not taken to the dealer. The contact stated she replaced the headlights and the fuse but the failure continued. The manufacturer was not contacted. The failure mileage was 121,924.
The contact owns a 2008 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact inspected the steering column underneath the hood and noticed that the steering shaft was corroded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 13V385000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 141,000.
The right front wheel hub broke at the weld when turning in a parking lot. The part is available for inspection. Had this happened at freeway speed, the right front wheel would have departed the vehicle. The safety hazards are obvious. I attempted to contact customer service and they did not reply.There was no warning sign and the part has not been inspected. I am not a welder. It appears this part had a bad weld from the start. I suspect it was welded by a machine and there may be more just like it from the same production run.
I purchased this vehicle a week ago and I also downloaded car fax and it states my vehicle was due for a recall in 2014 but the previous owner next got it.
2008 ford intersepter gas tank straps and tank fell. Vehical was towed to a ford.
TL* the contact owns a 2008 ford crown victoria. The contact stated that while driving at 70 mph, the steering wheel independently turned 180 degrees. The contact regained control of the vehicle, and pulled over and parked the vehicle. The contact inspected the vehicle and became aware of a loosened steering shaft bushing. The vehicle was towed to the residence. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 166,000.
I drove my car to work. I parked it on the side of the street. When I got out hours later it had caught on fire.
Noticed intermittent stiffness in the steering, an inspection by owner at the steering column determined that the bearing connecting the upper and lowers shafts had extended from its housing. it was determined this failure was consistent with a previous recall 13r01. the vehicle was taken to gillespie ford in gurnee, il, who stated the recall had been closed out in 2013. they went on to state that the only repair made in 2013 was replacement of the lower, exterior steering shaft, and no retaining clip was installed to prevent separation of the bearing. gillespie ford stated there was no corrosion or any other cause of the bearing failure, saying that when the recalls were done they would simply replace the entire steering column and not install the retaining clip. Gillespie ford declined to make any further repairs under the recall even though the condition existed with serious safety concerns, but did offer to replace the entire steering column for $1600.00.
I was exiting the freeway and turned onto my street when my lower steering shaft collapsed and caused my upper bearing retaining clip to separate from the steering column causing me to lose all steering control.
Takata recall for some odd reason any little bump or in level ground I go over , the steering wheel response IS horrible. Also my check gas cap light comes on and I changed the fuel pump twice & horrible fumes floats around inside my car cabin.
TL* the contact owns a 2008 ford crown victoria. While depressing the brake pedal, the vehicle accelerated independently and crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to an auto service. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.
The anti brake light comes on the rear passenger side senors IS show open circuit
I have a 2008 ford crown victoria (P71) police interceptor. I am having a knocking noise when I turn the steering wheel left to right. the noise IS accompanied by a wandering steering wheel when the vehicle goes over bumps. also the steering wheel sometimes becomes hard to turn then rapidly becomes loose like something IS binding up, then finally breaking free throughout the turn. this happens when taking low speed wide turns. after inspecting the steering components I noticed my excessive play where tje intermittent steering shaft attatches to the rack n pinion. I think my upper shaft may have been replaced before since it IS not nearly as corroded as the lower intermittent shaft. I can rotate the whole shaft about a quarter turn in either direction while the car parked and at the end of each turn the knock resonates near the lower intermediate steering shaft knuckle to where it connects into tje pinion gear of the rack n pinion. now, I inspected all steering and suspension components and they are all in good shape....no play anywhere 8N the system besides the "recalled" steering shaft! I have two kids and if I get into an accident and they get hurt because a "recalled" part didnt get replaced by ford when it should have(for free) I will never forgive the company responsible. honoring a free replacement for an obviously poorly engineered and defective factory part seems to be tje rigjt thing to do.....so where IS my recall and why doesnt it show up when I search my cars vin no??? this needs to be fixed before someone gets seriously injured or even dies. I dont make a lot of money and this needs to be fixed for free lile it was on all the other vehicles. it drives lile new besides the scary knock and wandering steering. it's just ridiculous not to recall this part!
I was going down the road and my gas pedal stuck to floor turned key off and hit brakes felt like pedal wanted to stay down.city street.
TL* the contact owns a 2008 ford crown victoria. While driving 20 mph, the brake pedal was depressed, but the vehicle still accelerated on its own. The dealer could not duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was 200,000. The vin was not available.
I was driving straight on a highway- route 2 in massachusetts. After tapping on the brakes to begin the process of slowing down, the crown victoria- on it's own- began to accelerate at the same time. it was sudden and unintended acceleration. at that point, I slammed as hard as I could onto the brake pedal- to the point where the brakes were smoking. the engine overwhelmed brakes and I could not stop the vehicle- I could only slow it down. I ended up rear ending the vehicle in front of me (which had come to a stop). even after the impact, the crown victoria continued to push against the vehicle in front of me. then, just as suddenly as it started, the full bore acceleration stopped. I had a perfect driving history prior to this malfunction. no accidents ever. I had ample space and time to safely stop my vehicle. there was no problem with mats. I am not suing ford. I am not trying to avoid the surcharge. I can't offer you tangible proof that there was a sudden unintended acceleration in my 2008 ford crown victoria- other than my truthful testimony. I recently bought the vehicle and, until that one incident, it was running normally. it was running normally in the days after the accident. I had a "wrench" light come on once, a couple of weeks earlier but it was gone the next time I started up the car. so I dismissed it. the damage was relatively minor and I have full collision. I considered the car so unsafe to drive, however, that I took it off the road and gave it away. I warned the person I gave it to that the vehicle was unsafe and should be used only for parts. what I am saying IS the truth and it IS consistent with what I told the motorist I struck at the time of the accident.
TL* the contact owns a 2008 ford crown victoria. While the vehicle was being operated, the front passenger side visor light remained illuminated after the visor was closed. As a result, the visor material was burned. The contact mentioned that the visor had to be slightly opened to prevent further burning while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical wire harness to the visor failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000.
TL* the contact owns a 2008 ford crown victoria. While driving various speeds, the instrument panel became inoperable intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000. updated 06/29/16*lj updated 08/2/16.*jb
Twice now while slowing for an intersection soon after vehicle start, the vehicle gas tried to surge forward while brakes have e been applied. the car tried to rev up to 5000rpm. Upon managing to stop car, I put it in neutral , it revved to 5000rpm then suddenly dropped back to idle. both times have nearly ended up in vehicle going through intersections. car drove normally after that.
TL* the contact owns a 2008 ford crown victoria. The contact stated that while driving at 5 mph, the vehicle accelerated independently without any warning. The vehicle was stopped and placed into the park position after the brake pedal was depressed. The vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. The failure mileage was 200,000.
TL* the contact owns a 2008 ford crown victoria. The contact stated that the repair for nhtsa campaign number: 14v704000 (steering) was performed, but the failure recurred. The contact heard a loud popping noise while driving. The vehicle was taken to an independent mechanic who discovered that the steering wheel lower shaft separated. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 41,567. updated 02/10/16*lj updated 05/21/18*jb
TL* the contact owns a 2008 ford crown victoria. While driving 30 mph and approached a stop sign, the accelerator pedal was depressed and became stuck to the floorboard. As a result, the vehicle accelerated uncontrollably and crashed into an electric pole. The front air bags deployed. The contact sustained unknown injuries that required medical attention. A police report was filed. The vehicle was towed to an impound lot, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 164,446.
TL* the contact owns a 2008 ford crown victoria. The contact stated that the upper and lower bearings separated from the vehcle, causing the power steering to fail. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign number: 13v385000 (steering). The manufacturer was made aware of the failure. The failure mileage was 117,000.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Plant, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596
In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Allegations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (TPMS) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. As outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. Letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. Based on the use of TPMS in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.