2007 Ford Crown Victoria
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Crown Victoria › 2007
These records cover every 2007 Ford Crown Victoria. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2007 Ford Crown Victoria. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall…
Risk and remedy
Risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts…
Risk and remedy
Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Certain passenger vehicles equipped with antilock brake systems (ABS) fail to comply with the requirements of federal motor vehicle safety standard no. 135, "passenger car brake systems." the front and rear right side brake lines may be reversed at the ABS hydraulic control unit.
Risk and remedy
Risk
The brakes may not operate as intended, which could result in a crash.
Remedy
Dealers will inspect the brake line connections and the hydraulic control unit and reposition them free of charge. the recallbegan on april 27, 2007. owners may contact ford at 1-800-392-3673.
Certain passenger vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 212, 'windshield mounting.' the windshield may not be properly secured to the vehicle body.
Risk and remedy
Risk
If the windshield IS not properly retained to the vehicle, wind noise, squeak/rattles and/or water leaks may occur. also, loss of windshield retention may reduce occupant protection in the event of a crash.
Remedy
Dealers will replace the windshield free of charge. the recall began on november 22, 2006. owners may contact ford at 1-800-392-3673.
Owner complaints
50 complaints6 involved a crash1 involved a fire5 injuries1 deaths
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000.…
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000. The contact performed a VIN search on VINverify.com and checked the service records. The Department of Motor Vehicles in Texas was contacted. The contact attempted to file a case with the local Police Department; however, the case was not accepted.
- Air bags
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
- Engine · Power train · Vehicle speed control
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against…
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
- Steering
The lower steering column bearing is coming apart I’ve called numerous dealers for them to tell me it’s not under recall but it’s a known issue and my car has only 130,000 miles
- Steering
The contact owns a 2007 Ford Crown Victoria. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn in either direction. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the steering column and rack and…
The contact owns a 2007 Ford Crown Victoria. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn in either direction. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the steering column and rack and pinion were replaced. The contact noticed rust around the steering column. The contact stated that the failure was intermittent and occurred at various speeds. The contact was notified of a recall but was unaware of the Campaign number. The local dealer was contacted and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 200,000. Vin was not available
- Steering
Steering loss control, intermediate shaft snapped
- Air bags
Air bag light stays on. There be smoke coming from the steering wheel when driving sometime. And the air bag light sometimes flash on and off but now it's just on and not going off
- Steering
Upper and lower steering shaft excessive wear and rust beyond the point that vehicle can not be safely driven. Sticky steering wheel feel all the way from full left to right turn, back and fourth. was fixed 2 years ago under recall by ford and the newly replaced part are corrupted over safe use again.
- Steering
TL* the contact owns a 2007 ford crown victoria. While driving over 50 mph, the steering wheel would violently vibrate. There were no warning indicators illuminated. The contact lost control and the vehicle struck a guardrail and rolled over twice. Both frontal air bags deployed. The contact…
TL* the contact owns a 2007 ford crown victoria. While driving over 50 mph, the steering wheel would violently vibrate. There were no warning indicators illuminated. The contact lost control and the vehicle struck a guardrail and rolled over twice. Both frontal air bags deployed. The contact received medical attention and suffered injuries to the ribs and right arm. A police report was filed. The vehicle was towed to the junk yard. Midway auto group (1223 old us hwy 17 s, elizabeth city, nc 27909) informed the contact to call the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 154,000.
- Air bags · Steering
On7/30/18 I was exiting a park lot taking a right turn at approximately 5 to 10 mph as I attempted to steer straight my steering wheel became freewheeling as I was not able to correct its direction , I hit a curb . At this point I felt and heard a loud bang , which turned out to be the airbag…
On7/30/18 I was exiting a park lot taking a right turn at approximately 5 to 10 mph as I attempted to steer straight my steering wheel became freewheeling as I was not able to correct its direction , I hit a curb . At this point I felt and heard a loud bang , which turned out to be the airbag deploying . I received several lacerations and contusions almond with a head injury /concussion . After I had vehicle towed to ford dealer ship did I become aware that there had bad a recall on the steering shaft and bearing failure . at no time did I ever receive any correspondence indicating a recall . I'm very confused as to how an air bag would deploy with out any contact with any object and at such a slow speed .
- Air bags · Steering
TL* the contact owned a 2007 ford crown victoria. While driving approximately 15 mph and making a left turn, the steering wheel suddenly malfunctioned and continued to turn. The driver was unable to steer the vehicle and crashed into a curb, which caused the driver side air bag to deploy. The…
TL* the contact owned a 2007 ford crown victoria. While driving approximately 15 mph and making a left turn, the steering wheel suddenly malfunctioned and continued to turn. The driver was unable to steer the vehicle and crashed into a curb, which caused the driver side air bag to deploy. The driver sustained head, face, neck, and back injuries along with arm burns that were caused by the air bag deployment. Medical treatment was required. A police report was not filed. The vehicle was destroyed and towed to the local dealer (jack byrne ford, 1003 hudson river rd., mechanicville, ny) where it was diagnosed that the lower steering shaft failed. The manufacturer was not notified of the failure. The failure mileage was 168,000.
- Air bags · Steering › Column · Unknown or other
Takata recall. .I wanted to know if my vehicle was one that needed steering column replace. My vin number IS [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Service brakes · Steering
ABS brakes/brake fluid. when I apply my brakes on a hill, steep slope, and especially while turning the steering wheel, the brakes will start to make a mechanical noise and will almost start to loose the brakes, causing the pedal to slip closer to the floor. the steering IS also very loos and feels like there s an extreme play in the wheel or a missing pin of some sort
- Steering
Sterring began giving a clunking feeling in wheel when driving straight. More noticeable over bumps. Shop began inspection and found upper intermediate shaft had nearly separated from lower shaft. If shaft had indeed seperated, car would have been uncontrollable. Ford has open recall on the issue…
Sterring began giving a clunking feeling in wheel when driving straight. More noticeable over bumps. Shop began inspection and found upper intermediate shaft had nearly separated from lower shaft. If shaft had indeed seperated, car would have been uncontrollable. Ford has open recall on the issue, vehicle was inspected for this issue about 2 years ago and said to have no issue at time, but the issue mentioned in the recall has infact occurred. Had to pay to find replacement steering column.
- Power train
Does the ford crown vic have recall or power train light
- Exterior lighting
My headlights won't shut off. I have to disconnect the battery. I know that they have had recalls for the lighting control module in the past and that's the problem with my car. The light switch, works the way it should.
- Structure › Body
TL* the contact owns a 2007 ford crown victoria. The contact stated that the paint started chipping on the vehicle and the residue from the paint was affecting the visibility to view the road. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
- Steering
On 3/5/14, owner brought the vehicle, a 2007 ford crown victoria police, to an authorized ford dealer who completed factory recall 13s08 that called for replacing steering shaft assembly. On 11/30/14, when turning at approximately 10 mph, the steering became very stiff requiring excessive physical…
On 3/5/14, owner brought the vehicle, a 2007 ford crown victoria police, to an authorized ford dealer who completed factory recall 13s08 that called for replacing steering shaft assembly. On 11/30/14, when turning at approximately 10 mph, the steering became very stiff requiring excessive physical force to turn the wheel. A collision with a pole was barely avoided. Steering has remained stiff and sluggish despite checking power steering levels and tire pressure for proper inflation. Owner considers the vehicle to be unsafe to drive at this point.. the consumer stated ford issued another recall to address the improper repairs done under the first recall. However, he was informed his vehicle was not included. Updated 06/29/15.*jb updated 12/22/2015*js
- Visibility › Defroster/defogger/hvac system
Had to replace the climate control head and the temperature blend door actuator on a vehicle with only 39,600 miles. *tr
- Air bags
TL* the contact owns a 2007 ford crown victoria. While making a right turn at approximately 20 mph, the passenger side of the vehicle t-boned by another vehicle, that ran a stop sign. The driver side air bag partially deployed. The contact sustained a fractured rib, bruised lungs, and contusions…
TL* the contact owns a 2007 ford crown victoria. While making a right turn at approximately 20 mph, the passenger side of the vehicle t-boned by another vehicle, that ran a stop sign. The driver side air bag partially deployed. The contact sustained a fractured rib, bruised lungs, and contusions on the head. The passenger seated in the rear was fatally injured. A police report was filed. The vehicle was not repaired and the manufacturer was not notified. The vin was unavailable. The approximate failure mileage was 252,000. updated 8/28/14*cn the consumer stated the air bag caught fire. updated 09/18/14
- Steering
TL* the contact owns a 2007 ford crown victoria. The contact stated that while driving at various speeds, the power steering malfunctioned and the steering wheel became hard to maneuver. The contact mentioned that the vehicle was repaired under recall nhtsa campaign ID number: 13v385000 (steering).…
TL* the contact owns a 2007 ford crown victoria. The contact stated that while driving at various speeds, the power steering malfunctioned and the steering wheel became hard to maneuver. The contact mentioned that the vehicle was repaired under recall nhtsa campaign ID number: 13v385000 (steering). However, the failure recurred. the authorized dealer had not confirmed if the upper portion of the steering shaft needed to be inspected and repaired when the recall repair was performed. The vehicle was to be taken back to the authorized dealer for further inspection, diagnosis and repair. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 103,000. updated 10/02/14*lj updated 3/3/2015 *js
- Engine
The heat shield covering the left side engine exhaust manifold had corroded around the attaching bolts allowing the shield to fall against the steering shaft. I removed the shield before it could interfere with the steering function. *tr
- Electrical system · Vehicle speed control
I came to normal stop at 4 way stop sign. started across road and vehicle to my left failed to yield right of way and I had to panic stop. as I hit brakes for panic stop, engine rpm went to max, pulling car forward while I was hard on brakes. I missed violator by only inches. as soon as I let…
I came to normal stop at 4 way stop sign. started across road and vehicle to my left failed to yield right of way and I had to panic stop. as I hit brakes for panic stop, engine rpm went to max, pulling car forward while I was hard on brakes. I missed violator by only inches. as soon as I let off brakes, engine rpm returned to normal. ford dealer has previously concluded I hit gas instead of brakes. this IS totally absurd in every instance of this event. had I hit the brakes in this latest incident, I would have totaled the car I was trying to avoid. I am reporting this incident (one of at least a half dozen previous incidents) because this was so close to an accident. in past incidents I have stopped "brake/increase rpm" by simply cutting off ignition. this reported incident happened so fast, I had no time to cut ignition, nor would this have been a good time to cut ignition. *tr
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
Intake manifold IS subject to extremely high temperatures. Ford's current design includes a plastic intake manifold that IS susceptible to warping and may cause engine failure if coolant looses pressure due to leak. *tt
- Electrical system · Engine · Fuel/propulsion system
While driving the vehicle at highway speeds (60-70mph) going uphill, while making a sharp turn left or while rocking the steering wheel to make the rear of the car sway slightly to the left, there IS a surge and complete loss of power for 1/2 second. This causes a surge/jolt feeling in the vehicle…
While driving the vehicle at highway speeds (60-70mph) going uphill, while making a sharp turn left or while rocking the steering wheel to make the rear of the car sway slightly to the left, there IS a surge and complete loss of power for 1/2 second. This causes a surge/jolt feeling in the vehicle like the vehicle transmission or engine has lost all power. If you try to sway the vehicle immediately a 2ND time nothing happens. If you wait several minutes and sway the rear end again there IS again a heavy surge and loss of power. I also observed the tac-ometer show a loss of power for a brief moment. if you are going up hill at highway speeds and the vehicle sways to the right or you swerve the steering wheel to make the vehicle swerve to the right (body rock to the right) nothing will ever happen. It IS only on left body rock while at highway speeds on an incline. there are no trouble codes. There IS no indicator light or dash flash or buzzer. Nothing happens and nothing triggers a diagnostic code. All codes are clear. there are two bulletins posted on the nhtsa website. 1. ID# 10024695 & 2. ID# 10039053. When calling ford @ 800-392-3673 they are unable to provide any information or help regarding this matter or the bulletins mentioned. They advise there are no bulletins at all for my vehicle. this problem started when the vehicle was brand new. The dealership in california was unable to diagnose the problem because it was intermittent. Now at 54,000 miles the problem happens 8 or 10 times in a 30 mile trip. It IS very troubling that the vehicle loses power and surges. It causes a panic in the passenger compartment when happening! *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Steering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway…
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
- Loss of Steering Control
In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Plant, MY 2005 through…
In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Plant, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596
- Loss of Steering Control
In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Allegations of a loss of…
In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Allegations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.
- Tire valve cracking
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by…
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (TPMS) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. As outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. Letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. Based on the use of TPMS in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205037Inpected or repaired under 13R01 - Requests for recall service action under 13S08
- 10183773For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.
- 10177863This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- 10166447This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10054924Ford: the lower intermediate steering shaft, has corrosion of swing link joints, combined with collapsed upper intermediate steering shaft, resulting in steering column separation and loss of steering control. Model 2005-2011 crown victoria, grand marquis, town car. Updated 04/23/14 updated 07/10/15 updated 7/15/15
- 10054006Ford: swing link joints on lower intermediate steering shaft, has corrosion, and combined with collapsed upper intermediate steering shaft, on some vehicles, causes steering column to separate, leading to steering control loss. Model 2005-2011 crown victoria, grand marquis, town car.
- 10045340Ford/lincoln/mercury: if battery was disconnected or dead, vehicles/trucks may experience hard starts and engine idle rpm fluctuation and exhibit diagnostic trouble codes (dtcs) p0505, p0506, p2111 and p2112.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10034526Ford: performance white or vibrant white paint peeling. In some affected vehicles, the performance white or vibrant white paint may not have been applied properly and may peel on the upper horizontal surfaces due to the excessive heat and sunlight exposure experienced in police or law enforcement service.
- 10029205Ford/mercury/lincoln: vehicles may exhibit one or more of the following symptoms: drive away hesitation, loss of rpm on deceleration, difficulty starting, and/or idle rpm less than desired. The F53 motorhome chassis IS included.
- 10024695Multiple vehicle lines - intermittent pcm, fuel pump, ign. Coil, a/c, ABS or fog lamp operation.
- 10023943Some 1997-2008 vehicles equipped with a 4.6L 2V, 5.4L 2V, or 6.8L 2V engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. This includes F-53 motorhome chassis. Updated 2/23/10.
- 10023864Malfunction indicator lamp (mil) on--diagnostic trouble code (dtc) p2106 and p061b--police interceptor built before 10/19/2007.
- 10023295Multiple vehicle lines - intermittent pcm, fuel pump, ign, coil, a/c, ABS or fog lamp operation.
- 10022298Reduction in power at wide open throttle.
- 10022230Air bag indicator light illuminated.
- 10021902Engine overheating-poor a/c performance.
- 10021060Engine cooling fan (8c607) inoperative.
- 10021058Transmission oil cooler bypass valve inspection - program expiration extension.
- 10020703Engine cooling fan inoperative - engine overheating - poor a/c performance.
Every Ford Crown Victoria model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.