2013 GMC Yukon XL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Yukon XL › 2013
These records cover every 2013 GMC Yukon XL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 GMC Yukon XL. Newest first.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally…
Risk and remedy
Risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the…
Risk and remedy
Risk
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Owner complaints
22 complaints1 involved a crash
What owners report most
Latest complaints
- Engine
The contact owns a 2013 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated; however, the "Service Engine" message was displayed on the instrument panel. The vehicle was taken to a…
The contact owns a 2013 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated; however, the "Service Engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the lifters needed to be replaced once again. The vehicle was repaired however, the failure persisted. The vehicle was taken to a dealer again to be diagnosed; however, the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
- Air bags
The contact owns a 2013 GMC Yukon XL. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer…
The contact owns a 2013 GMC Yukon XL. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that should the dashboard get cracked, replacing the dashboard would be at his expense. The contact called another local dealer, Cannon Motors LLC (100 N Thacker Lp., Oxford, MS 38655), who informed the contact about the dashboard possibly being cracked and the associated fees. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 156,000. Parts distribution disconnect.
- Air bags
I have a message on my dash stating to service airbag I'm afraid for my safety or the safety of my passenger due to this message involving the airbag
- Air bags · Structure › Body · Unknown or other
There IS a crack in my dashboard that could serious injury or death if the airbags deploy.
- Structure › Body
TL* the contact owns a 2013 GMC yukon XL. The contact stated that the dashboard was cracked on the front driver's side. The failure occurred without warning. The contact called and took the vehicle to countryside chevrolet buick GMC (n8167 kellom rd, beaver dam, wi 53916, 920-354-6097) where the…
TL* the contact owns a 2013 GMC yukon XL. The contact stated that the dashboard was cracked on the front driver's side. The failure occurred without warning. The contact called and took the vehicle to countryside chevrolet buick GMC (n8167 kellom rd, beaver dam, wi 53916, 920-354-6097) where the technician took pictures of the failure and stated that the dashboard needed to be replaced at the owner's expense. The manufacturer stated that there was no recall and the vehicle was out of warranty. The manufacturer referred the contact to nhtsa. The failure was not repaired. The failure mileage was 82,000.
- Structure › Body
Defect caused dash to crack at the passanger airbag, I am concerned about my children being injured from the cracked dash as well as the shards flying and injuring my child if I were to be in an accident.
- Air bags · Unknown or other
Dashboard cracked by front passenger airbag. Spontaneous crack with no external cause. It was not a hot day. Stationary vehicle.
- Unknown or other
The dashboard around the airbag and steering/instrument cluster has severely cracked and broken. this IS a safety hazard in the event of an accident the dashboard pieces become shards of shrapnel propelled by the airbag and/or impact of the crash. there have been no wrecks, modifications, or any other actions that would cause this damage - it IS the result of faulty production.
- Structure › Body
The dash board near the steering column just cracked as well as the interior driverside front door. both pieces appear to be cheap plastic. I have received a quote for $1600 to fix the door and $1000 to fix the dash when these are both defect from gm.
- Seat belts
The driver's seatbelt will not lock. the driver IS unable to wear a seatbelt while driving. this IS a huge safety concern for me.
- Unknown or other
Dashboard cracked near passenger side airbag. This occurred while vehicle was parked. Since the crack occurred, the dash now shakes as though it IS unsupported in the center while driving (even on only minimally bumpy roads). The vehicle was brought to the dealer while still under a…
Dashboard cracked near passenger side airbag. This occurred while vehicle was parked. Since the crack occurred, the dash now shakes as though it IS unsupported in the center while driving (even on only minimally bumpy roads). The vehicle was brought to the dealer while still under a bumper-to-bumper gm certified warranty. The dealer reported that this would not be covered fully under warranty (despite this being a known manufacturing defect) and told me I would have to pay $500 out of pocket to have the dash replaced. I am concerned that given the proximity of the crack to the passenger side airbag, deployment of the airbag could result in further cracking of the compromised dash. In this very likely scenario, broken bits of dashboard could become projectiles and result in serious injury to passengers. Gm IS well-aware of this manufacturing defect and has done nothing about it to protect its customers.
- Structure › Body
I previously owned a 2009 chevrolet tahoe. We bought it with 45K miles. About 60K miles the dash began to crack above the speedometer and next to the passenger air bag. I paid a body shop to replace the dash and then everything was fine. After 130K miles, the crack above the speedometer became…
I previously owned a 2009 chevrolet tahoe. We bought it with 45K miles. About 60K miles the dash began to crack above the speedometer and next to the passenger air bag. I paid a body shop to replace the dash and then everything was fine. After 130K miles, the crack above the speedometer became visible. We then traded it in and now own a 2013 yukon XL. I bought it used, under warranty and it now it IS out of warranty with 55K miles. Over the last 10K miles, I have seen my dash crack above the speedometer and next to the passenger air bag. The same location as the tahoe. I have done some research and it seems to be a very common occurrence in 07-14 tahoes/silverado/sierra/yukon/suburbans. I also work at a large government agency and have found this has occurred in vehicles that were purchased new by my agency. this manufacture defect IS very concerning. If the airbags were to deploy, the dash would shatter and cause serious injuries. I contacted gm and was told there IS nothing that can be done. I was told there are no recalls and to make a complaint to you. It was explained to me that if I bought the car new, then maybe there would be something that could be done. gm stated they do not know what the previous owner could have done to the dash. Gm could not elaborate this claim. I asked if I purchase a new dash, installed by gm and the defect occurs again; would they then replace it. Gm stated no if it out of warranty. I am writing to you to show my concern for this defect and the lack of concern by the company distributing these products. I find it unethicall to distribute a product when they know there IS a known issue. I have attached photos of my vehicle as it IS now. I also located a old picture from our old vehicle. This vehicle IS garage parked and driven by my wife so there IS no abuse done. Can someone review this and contact me to see what can be done?
- Structure
My dashboard from the passenger side to the drivers side including the area over the gauges IS cracked and some sections fell in under the dash, leaving a hole. my concern IS if the airbag deploys, the dashboard will turn into shrapnel and seriously injure or kill the occupants. *tr
- Structure › Body
2013 yukon XL was found to have excessive rust on the frame and other parts underneath the vehicle during an annual inspection. The wax coating if flaking off the frame leaving bare metal that quickly rusts. Gm claims that the damage IS environmental and the issues IS the salt used on pa roads. If…
2013 yukon XL was found to have excessive rust on the frame and other parts underneath the vehicle during an annual inspection. The wax coating if flaking off the frame leaving bare metal that quickly rusts. Gm claims that the damage IS environmental and the issues IS the salt used on pa roads. If this IS the case, then gm should warn all customers that their vehicles are not built to last in the state of pa and that they will not honor their warranty. None of our other vehicles are rusting. Their are many other people complaining about the same issues and the problem has been noted to start during the first year of ownership before going through the winter. They have not properly coated the frame to withstand rust. I had to pay for undercoating now to rectify the problem. The undercoating installer mentioned this IS a know problem with gm trucks and the company refuses to acknowledge or address the issue. *tr
- Unknown or other
Dashboard cracking
- Structure › Body
My dash board IS cracked around the airbag location on the passenger side of the vehicle. researching this has shown that it's a reoccurring defect in the yukon, sierra, silverado, tahoe and surburban models. there are numerous reports of the same issue without any corrective action by the manufacturer short of a replacement "case by case" basis.
- Structure › Body
The dashboard IS crack. Looks like a vehicle was sold to me and they fixed the crack but after I been driving for 2 months the crack IS there.
- Structure › Body
Dashboard cracking near airbag, noticed it this morning after dropping kids at school. Car IS garage kept.
- Visibility › Windshield wiper/washer
TL* the contact owns a 2013 GMC yukon XL. While driving approximately 35 mph in the rain, the windshield wipers seized. The contact pulled the vehicle over to the side of the road to wait for the rain to stop. The vehicle was taken to a local dealer and the manufacturer was made aware of the…
TL* the contact owns a 2013 GMC yukon XL. While driving approximately 35 mph in the rain, the windshield wipers seized. The contact pulled the vehicle over to the side of the road to wait for the rain to stop. The vehicle was taken to a local dealer and the manufacturer was made aware of the failure. The failure mileage was approximately 70,000. updated 10/19/16*lj the consumer was informed there would be no consideration beyond 36,000 miles. Updated 10/25/16.*jb
- Unknown or other
Dash board suddenly has cracks in front of steering wheel. this concerns my family & I'S safety should the airbags ever need to deploy.
- Air bags · Unknown or other
Crack in dash in front of steering wheel. May effect safety of airbags were to deploy. the vehicle was stationary. The crack appeared without any force or trauma to the area.
- Service brakes
TL* the contact owns a 2013 GMC yukon XL. While the vehicle was parked with the ignition off, the contact heard an abnormally loud pop emit from the vehicle. The contact stated that the vehicle then began to roll and crashed into a brick wall. The contact stated that the failure occurred…
TL* the contact owns a 2013 GMC yukon XL. While the vehicle was parked with the ignition off, the contact heard an abnormally loud pop emit from the vehicle. The contact stated that the vehicle then began to roll and crashed into a brick wall. The contact stated that the failure occurred previously, but she was able to get back in the vehicle and stop it before it began to roll. The contact stated that there was damage to the front end and rear of the vehicle due to the impact of the trailer that was hitched to the rear of the vehicle. The contact stated that the air bags failed to deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to the contact's residence, where it was awaiting inspection by the contact's insurance company. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006290This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
- 11006282This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005339This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
Every GMC Yukon XL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.