2014 GMC Yukon XL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Yukon XL › 2014
These records cover every 2014 GMC Yukon XL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2014 GMC Yukon XL. Newest first.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally…
Risk and remedy
Risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured…
Risk and remedy
Risk
Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.
Owner complaints
11 complaints2 involved a crash1 injuries
What owners report most
Latest complaints
- Electrical system · Electrical system › Ignition
The contact's wife owns a 2014 GMC Yukon XL. The contact stated that on several occasions, the vehicle failed to start with the key in the ignition. The failure persisted and a yellow anti-theft warning symbol was displayed on the instrument panel. The contact stated that on one occasion the…
The contact's wife owns a 2014 GMC Yukon XL. The contact stated that on several occasions, the vehicle failed to start with the key in the ignition. The failure persisted and a yellow anti-theft warning symbol was displayed on the instrument panel. The contact stated that on one occasion the vehicle failed to start after several attempts and the contact became trapped inside the vehicle for approximately 5-6 minutes and was unable to unlock or open the doors. The contact attempted to use the remote and the key to unlock the doors but there was no electrical functions available. The contact stated that the temperature was very hot inside the vehicle, and he was starting to be deprived of oxygen due to the excessive heat. The contact’s wife who was inside the residence was able to unlock the vehicle from outside after several attempts of pressing and pushing the door handle, the key, and the remote. The contact stated that after the door was unlocked, the contact jiggled the key inside the ignition switch and the vehicle started. Medical attention was not needed; however, the contact stated that the failure could have been fatal if he did not have the cellphone to call for assistance. The contact eventually restarted the vehicle and drove to the dealer. The contact was provided a diagnostic fee and the vehicle remained with the dealer. The manufacturer was not yet notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,079.
- Air bags
Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO…
Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO 80401), were contacted and informed the contact that the parts to repair the vehicle were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Unknown or other
Cracked dashboard. One crack over the drivers side dash one also on the passenger side just above the airbag.
- Service brakes
Was involved in an accident unable to stop in time. Uninow if this IS related to the brake potential recall but I have noticed potential stoping distance changes when using the vehicle for long periods I assume it IS just from use. Figured this information would be useful with the current investigation
- Unknown or other
Dashboard cracked on corner of airbag.
- Unknown or other
This will be the 3RD time in the last 4 years I have experienced my yukon XL 2004 model completely shutting down while all 3 times driving on the highway at a speed average of 65 mph. with no warning at all. all 3 times have been while driving this vehicle over a 4 hour period for family…
This will be the 3RD time in the last 4 years I have experienced my yukon XL 2004 model completely shutting down while all 3 times driving on the highway at a speed average of 65 mph. with no warning at all. all 3 times have been while driving this vehicle over a 4 hour period for family vacation. most recently was this past labor day weekend. we have replaced sensors, fuel pump, and most recently had the engine replaced which IS why I know for certain it cannot be related to any of the above. thankfully I was near a exit ramp each time and was able to pull over safely. all 3 times I have waited about 15 minutes and the car will start back up -and no one seems to know what IS wrong with it.
- Unknown or other
My dash board cracked above instrument panel, while pulling out of parking lot at work. 4 years old 46,800 miles
- Unknown or other
There are 2 cracks in the dashboard, 1 above the steering wheel instrument panel and one at the corner of the passenger side airbag. they appeared out of nowhere and without any accompanying motor vehicle crash or other physical cause. I found the cracks as I was wiping the dashboard off with a…
There are 2 cracks in the dashboard, 1 above the steering wheel instrument panel and one at the corner of the passenger side airbag. they appeared out of nowhere and without any accompanying motor vehicle crash or other physical cause. I found the cracks as I was wiping the dashboard off with a microfiber towel. the crack over the instrument panel grew approximately 3 inches while I was driving to the dealership. I was told that since my warranty was expired (expired on 12/06/2016) and I was over the warranty mileage (my mileage was 36180, warranty only good for 36000) that my vehicle was not covered and I would have to pay over $1800 + tax to replace. I have searched online and found similar gm vehicles have had the same problem, and with cracks in the exact same place. this IS a vehicle defect and given the fact that it's so close to the passenger side airbag presents a safety concern that the whole dashboard could be dislodged and become a flying hazard should the airbag inflate during a crash.
- Latches/locks/linkages
TL* the contact owns a 2014 GMC yukon XL. While stationary, the vehicle locked on its own while a child was in the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 16,000.
- Vehicle speed control
2014 GMC yukon. consumer writes in regards to vehicle sudden acceleration and brake system failure. *smd the consumer stated when he exited out of a parking lot, he mae a right turn and when he attempted to accelerate, the vehicle went into low gear and took off down the freeway. He released the…
2014 GMC yukon. consumer writes in regards to vehicle sudden acceleration and brake system failure. *smd the consumer stated when he exited out of a parking lot, he mae a right turn and when he attempted to accelerate, the vehicle went into low gear and took off down the freeway. He released the released the accelerator some, but the vehicle did not stop. the consumer stomped on the brake, but to no avail. The consumer then noticed the cruise control was activated, but it wasn't activated by him. So he deactivated the cruise control the vehicle finally settled down and stopped accelerating and he was able to regain control. *Jb
- Air bags · Service brakes
After switching to passing lane and seeing traffic in lane at standstill I swiftly jammed on brake pedal. Brakes failed to provide adequate stopping ability as though they were coated with grease. Despite having well in excess of 100 ft the vehicle would not stop. Rear ended vehicle in front with…
After switching to passing lane and seeing traffic in lane at standstill I swiftly jammed on brake pedal. Brakes failed to provide adequate stopping ability as though they were coated with grease. Despite having well in excess of 100 ft the vehicle would not stop. Rear ended vehicle in front with about 12K in damage to front of the vehicle. Air bags did not deploy. Original rotors and pads were replaced after experiencing severe brake fading when hot prior to accident. Drilled and slotted racing rotors were installed. After the vehicle was repaired and placed back on the road, I tested with the same brakes with a hard stop from 80 mph. The brakes worked so well the force of the stop was pulling me off my seat. Several weeks later, I was cut off by another driver on the highway doing about 40mph less than I was. I jammed on the brakes and again there was insufficient braking like before except no collision. Once more I tested at a hard brake from 80 mph and again it stopped extremely well. Apparently the failure of sufficient braking came with application of ABS system otherwise the stopping power was exceptional. I strongly urge investigation of gm ABS braking. I am a professional driver with in excess of 4 million miles with all classes of vehicles in all extremes. The worst damage I ever had on the highway was a broken headlight in 1975 until this accident. The accident should not have happened as my reaction was timely and the distance to stop more than adequate. The air bags failed to deploy despite the entire nose of the vehicle being destroyed and pushed back to the engine block. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006290This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
Every GMC Yukon XL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.