2005 Infiniti FX35
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2005 Infiniti FX35. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2005 Infiniti FX35. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2004 Infiniti I35, 2003-2005 FX35 and FX45, and 2006 M35 and M45 vehicles originally sold, or currently registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Florida, Hawaii, Puerto Rico, the U.S. Virgin…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 16, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recall 14V-701.
During a canadian compliance test, certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 108, 'lamps, reflective devices, and associated equipment.' the headlamp assemblies do not meet the headlamp photometric values requirements of the standard.
Risk and remedy
Risk
This standard IS to reduce traffic accidents and deaths and injuries resulting from traffic accidents, by providing adequate illumination of the roadway, and by enhancing the conspicuity of motor vehicles on the public roads so that their presence IS perceived and their signals understood, both in daylight and in darkness or other conditions of reduced visibility.
Remedy
Dealers will replace the headlamp assemblies. The recall began on december 18, 2006. owners may contact infiniti at 1-800-662-6200.
During a canadian compliance test, certain sport utility vehicles failed to comply with the requirements of federal motor vehicle safety standard no. 108, 'lamps, reflective devices, and associated equipment.' a rear combination lamp assembly did not meet the requirements.
Risk and remedy
Risk
This standard IS to reduce traffic accidents and deaths and injuries resulting from traffic accidents, by providing adequate illumination of the roadway, and by enhancing the conspicuity of motor vehicles on the public roads so that their presence IS perceived and their signals understood, both in daylight and in darkness or other conditions of reduced visibility.
Remedy
Dealers will replace the rear combination lamp assemblies. the recall began on december 18, 2006. owners may contact infiniti at at 1-800-662-6200.
On certain passenger and sport utility vehicles, the fuel filler hose may crack and result in fuel leakage from the hose while refueling.
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will replace the fuel filler hose. recall began on february 27, 2006, for nissan owners, and on march 13, 2006, for infiniti owners. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
Certain vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage systems." the lower anchorage brackets in the rear seats do not meet the location requirement in this standard. this may cause difficulty in attaching some child seats to these brackets.
Risk and remedy
Risk
If a child seat IS not properly secured, there IS an increased risk of injury to the seat occupant in the event of a crash.
Remedy
Dealers will replace the lower anchorage brackets with modified brackets to ensure that the standard IS met. the recall began on august 28, 2006. the infiniti Q45 model vehicles are being campaigned under a separate recall (please see 05v374000). owners should contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
Owner complaints
94 complaints5 involved a crash5 injuries
What owners report most
Latest complaints
- Electrical system · Latches/locks/linkages › Doors › Latch
TL* the contact owns a 2005 infiniti FX35. The contact stated that the door latch on the rear driver's side door ceased and was unable to be opened from inside or outside the vehicle. The contact took the vehicle to an independent mechanic and was informed that there was a design flaw on the door…
TL* the contact owns a 2005 infiniti FX35. The contact stated that the door latch on the rear driver's side door ceased and was unable to be opened from inside or outside the vehicle. The contact took the vehicle to an independent mechanic and was informed that there was a design flaw on the door which caused the defect. The contact had taken the vehicle infiniti of memphis (3060 n germantown pkwy, bartlett, tn 38133) where he was informed that there were no recalls on the vehicle regarding the failure. The contact also mentioned that the fuel gauge was inoperable. The manufacturer had not been notified of the failure. The vehicle had not been repaired. The failure mileage was approximately 200,000.
- Electronic stability control (esc) · Engine · Fuel/propulsion system
I changed the camshaft sensor because it gave me an error code since my car was taking too long to turn over. Than the slip and vfc off light came on and my car would jerk and the brake light would come on and it would just stop completely. Than I changed a coil and the oil. Now the oil IS…
I changed the camshaft sensor because it gave me an error code since my car was taking too long to turn over. Than the slip and vfc off light came on and my car would jerk and the brake light would come on and it would just stop completely. Than I changed a coil and the oil. Now the oil IS completely empty within 2 weeks. And I'm constantly putting gas and it's like the gage doesn't work. Because sometimes it's completely full and the gage will read half tank. Now it's giving me another code and saying there IS a misfire. If I turn the ac on the shaking IS worse and it smells horrible.
- Unknown or other
Dashboard / panel IS melting and bubbling
- Unknown or other
Rear passenger door lock actuator problem. We had been having issues with the door not being able to open. There were times that we had our 7 months old daughter on that side and we couldn't open the door. We can hear it clicks but not opening. This IS a safety hazard especially if all doors can't be open because of the faulty actuators!
- Electrical system · Engine · Power train
TL* the contact owns a 2005 infiniti FX35. While driving, the vehicle would not properly accelerate and the rpms and speedometer increased although the accelerator pedal was not pressed. During the failure, the vds and slip warning sensors displayed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. the failure mileage was 161,000.
- Structure › Body · Unknown or other
Ok this complaint IS about the melting dashboard on mi vehicle IS not only dangerous to drive when the sun IS in front of you because of the glare but cosmetically looks disgusting, every time someone gets in my car asks me if my car has some kind of deceased or they even mention chickenpox as a…
Ok this complaint IS about the melting dashboard on mi vehicle IS not only dangerous to drive when the sun IS in front of you because of the glare but cosmetically looks disgusting, every time someone gets in my car asks me if my car has some kind of deceased or they even mention chickenpox as a joke. I contacted infiniti about the issue end they told me that I just missed the recall and they couldn't do anything about it. well the problem IS still there and IS a factory defect that not only me but thousands has the same problem. I ask you for your help to see if this problem could be resolved. I heard that mazda has recall all their defective dashboard and I think that every other company such as luxury infiniti should stand behind their product. I am a family man with two kids 12 and 7 and I would hate to think that something can happened while driving with this dashboard that maximizes the glare due to its condition. I took a few pictures to show you the glare and the defect. also this happened in new york where I reside and every summer it gets worst and worst.
- Structure › Body
There IS a recall not isted on this site to do with the melting/bubbling dashboard. there could be a health hazard with the adhesive and infiniti closed the recall and it IS not for the life of the vehicle
- Unknown or other
The dashboard of my 2005 FX35 SUV melted from the radiation internally. Was there a recall that I had missed?
- Air bags · Seat belts
Car was in a small low speed front end impact. Passenger air bag and seat belt deployed, although no passengers in car. Drivers side air bag and seat belt did not. clearly there IS a problem with the drivers side air bag seat belt and detonator. I now have a car with a deployed passenger side airbag and seat belt. Also acar that the drivers side air bag will not deploy if in another accident. *dsy. *tr
- Air bags
TL* the contact owns a 2005 infiniti FX35. The contact stated that the air bag warning indicator illuminated. The contact called infiniti of williamsville at (716) 633-9585 (located at 8137 main st, williamsville, ny 14221) where it was confirmed that there were no recalls associated with the vin.…
TL* the contact owns a 2005 infiniti FX35. The contact stated that the air bag warning indicator illuminated. The contact called infiniti of williamsville at (716) 633-9585 (located at 8137 main st, williamsville, ny 14221) where it was confirmed that there were no recalls associated with the vin. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 115,000.
- Structure › Body · Unknown or other
I opened the sunroof while driving about 60-70 mph on the highway and the glass of the sunroof completely flew off the car and went up in the air about 30-40 feet. the break or separation of the glass from the roof was clean so there was no damage to the sunroof mount/bracket which still operates…
I opened the sunroof while driving about 60-70 mph on the highway and the glass of the sunroof completely flew off the car and went up in the air about 30-40 feet. the break or separation of the glass from the roof was clean so there was no damage to the sunroof mount/bracket which still operates like it should without the glass. this IS vary dangerous as it could kill someone driving behind me. my insurance company said that the sunroof glass should not break apart from the mount of any vehicle, that I should contact the manufacture. I called infiniti consumer affairs and they do not want to do anything for me.
- Structure · Unknown or other
TL* the contact owns a 2005 infiniti FX35. The contact stated that the dashboard melted in high temperatures over the course of a year. The contact stated that the area where the air bag was located was melted and the contact believed that the air bag would not deploy in the event of a crash. There…
TL* the contact owns a 2005 infiniti FX35. The contact stated that the dashboard melted in high temperatures over the course of a year. The contact stated that the area where the air bag was located was melted and the contact believed that the air bag would not deploy in the event of a crash. There were no warning indicators illuminated. The vehicle was taken to southwest infiniti (10495 southwest fwy, houston, tx 77074 (713) 779-2800) where the technician stated that the melting dashboard was common. The contact was provided an estimate to repair the vehicle. The vehicle was not repaired. The manufacturer stated that they could not take action or offer assistance. The failure mileage was unknown.
- Unknown or other
The underneath of the car IS completely rusted. Specifically the exhaust system and all of the underneath cover. There was a recall on or about 2009, it was supposedly replaced but the underneath IS complete rotted. Pieces have become loose and fallen off.
- Air bags
The airbag was recalled on may 23, 2016 due to the takata defective airbags. Till today infiniti has failed to provide a replacement for the defective airbag citing no available parts. Their advice IS only not to sit in the seat where the defective airbag IS present which IS not an acceptable…
The airbag was recalled on may 23, 2016 due to the takata defective airbags. Till today infiniti has failed to provide a replacement for the defective airbag citing no available parts. Their advice IS only not to sit in the seat where the defective airbag IS present which IS not an acceptable solution. I am not sure how much longer I need to wait or if they are just playing the waiting game for my car to be retired before they need to do work on it.
- Air bags
TL* the contact owns a 2005 infiniti FX35. The contact received notification of nhtsa campaign number: 16v349000 (air bags). The contact stated that the air bag warning indicator illuminated and remained lit for more than twelve months. Infiniti of charlotte (9103 e independence blvd, matthews, nc…
TL* the contact owns a 2005 infiniti FX35. The contact received notification of nhtsa campaign number: 16v349000 (air bags). The contact stated that the air bag warning indicator illuminated and remained lit for more than twelve months. Infiniti of charlotte (9103 e independence blvd, matthews, nc 28105, (704) 251-2872) confirmed that the vehicle was included in the takata recall. The contact stated that he was placed on a list to be notified when the part was available for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 128,000. Parts distribution disconnect.
- Unknown or other
I noticed the locks on both back seat doors, passenger front seat and back door were not locking/unlocking using the remote. The only way to lock and unlock all doors (excluding the driver's side door) IS manually. Intermittently, the rear gate does not unlock. apparently this IS a common problem…
I noticed the locks on both back seat doors, passenger front seat and back door were not locking/unlocking using the remote. The only way to lock and unlock all doors (excluding the driver's side door) IS manually. Intermittently, the rear gate does not unlock. apparently this IS a common problem with that make, model and model year. IS the dealer responsible for this repair since it's under 500 miles and it started happening after purchase, if not before.
- Structure › Body
TL* the contact owns a 2005 infiniti FX35. The contact stated that there was severe bubbling on the dashboard. The vehicle was taken to glendale infiniti (812 s brand blvd, glendale, ca) where it was confirmed that the dashboard was bubbling; however, the technician refused to repair the vehicle…
TL* the contact owns a 2005 infiniti FX35. The contact stated that there was severe bubbling on the dashboard. The vehicle was taken to glendale infiniti (812 s brand blvd, glendale, ca) where it was confirmed that the dashboard was bubbling; however, the technician refused to repair the vehicle because the contact did not have the extended warranty notice. The contact was referred to the manufacturer. The manufacturer was notified and stated that since the vehicle was out of warranty, the contact would be responsible for the repair cost. The failure mileage was not provided.
- Air bags
TL* the contact owns a 2005 infiniti FX35. The contact received notification of nhtsa campaign number: 16v349000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer…
TL* the contact owns a 2005 infiniti FX35. The contact received notification of nhtsa campaign number: 16v349000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (nationwide infiniti of timonium located at 22 w timonium rd, timonium, md 21093; (410) 561-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags · Electrical system · Unknown or other
Please see the attached file.
- Structure › Body
TL* the contact owns a 2005 infiniti FX35. When the vehicle was taken to the manhasset infiniti long island, new york dealer for maintenance, it was noticed that the dashboard was melting and bubbling around the radio and the area where the windshield met the dashboard. The vehicle was then taken…
TL* the contact owns a 2005 infiniti FX35. When the vehicle was taken to the manhasset infiniti long island, new york dealer for maintenance, it was noticed that the dashboard was melting and bubbling around the radio and the area where the windshield met the dashboard. The vehicle was then taken to an unknown dealer and the contact was informed of a recall that had expired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
- Air bags
Takata recall. I received a notification that my passenger side airbag was recalled and infiniti should be able to make repairs by the end of april 2017. To date, I have not received notification that the repair IS ready to be made.
- Unknown or other
1. Having a secure environment IS paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder IS easier. If the doors locked properly this…
1. Having a secure environment IS paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder IS easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there IS a security problem with their locking mechanism and not recalling them for safety concern IS negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door IS locked, when in reality it's an "open door" for carjacking or robbery. this failure IS an intermitance of operation. Sometimes the doors lock ok, other times they don't. In addition, sometimes the doors unlock ok, other times they don't. 3. In emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever IS unfamiliar. In emergencies every second counts. The locking/unlocking solenoid malfunctioning IS clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, nissan should recall them. it's only a matter of time till someone gets robbed, hurt or killed from a malfunctioning door lock.
- Visibility/wiper
The dashboard has become very shiny. The glare has on multiple occasions made it very difficult to see out the windshield. I have noticed the dash has also become very soft and almost gummy when the temperature warms up. I was driving facing the sun and I could not see the road for a number of seconds. This has happened multiple times.
- Unknown or other
Does infiniti can do something about the bubbling dash? Ibought the car on september 2016.
- Air bags
TL* takata recall. The contact owns a 2005 infiniti FX35. The contact received notification of nhtsa campaign number: 16v349000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the…
TL* takata recall. The contact owns a 2005 infiniti FX35. The contact received notification of nhtsa campaign number: 16v349000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available. ...updated 05/11/17 *bf *cn
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
- 10192483IF YOU CONFIRM Cylinder Misfire DTC (P0300 through P0306) is stored in the ECM and one or more of the ignition coils is blistered (outer surface is deformed/melted), ACTIONS 1. Replace the steering member mounting bolt on the RH side of the IP. 2. Clean engine harness grounds. 3. Replace both negative battery cables. 4. Remove and inspect all 6 ignition coils for damage. 5. Erase DTCs, test drive the vehicle. See this bulletin for further detail.
- 10192475SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
- 10192204SERVICE INFORMATION A change has been made to the Front Passenger Air Bag Module removal and installation procedures in the 2003-2008 FX45/FX35 Electronic Service Manuals. In the revised procedures, the two front passenger air bag module fixing nuts can be re-used during installation. NOTE - The front passenger air bag module fixing bolt must be replaced after removal. Please use the updated service information hyperlinked in this bulletin if you need to service the front passenger air bag module for any reason.
- 10190150INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190026NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 101853752005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
- 10183902The information below has been updated to include the INFINITI specific mail volume.
- 10183901Subject: INFORMATION Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall. These 125,383 mailings will occur via United Parcel Service in a UPS Ground envelope and a label with the words URGENT SAFETY RECALL in red. Owners residing in Alaska, Hawaii, or using a P.O. Box as their primary address will receive a certified proof of delivery mail from the postal service. Because of COVID-19 recommended practices, owner signatures will be waived, but the special delivery is intended to capture owners attention and signal the importance of this repair. These re-notifications, in English and Spanish, will urge clients to contact their retailer for a free recall remedy as soon as possible! INFINITI expects this targeted outreach activity to motivate a higher percentage of clients to complete the Takata recall. Similar initiatives for other manufacturers have seen a significant jump in response rates and completed repairs in the following weeks. We need retailer support to make this effort successful! This notice is being sent to make retailers aware of this mailing initiative so they can prepare their staff to help drive completions, consider any additional outreach, and respond to any questions that arise regarding the legitimacy and urgency of the special notification. What Retailers Should Do: 1.Retailers should stock the necessary parts and make efforts to support the repairs as quickly as possible. INFINITI requests same day or week appointments as much as possible and offer Takata recall services on weekends too if your service department is open. 2.If possible, offer mobile service. Each mobile repair is eligible for $100 incentive on top of parts and labor. Refer to Takata campaign announcements for additional details.
- 10183900INFINITI Owner Letter
- 10176214CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of ITB15-019.
- 10160176EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.
- 10152986Subject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: - 2001 I30 - 2002-04 I35 - 2003-08 FX - 2002-03 QX4 - 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS around the middle of February. At the time of monthly updates, we reassign owner lists based on retailer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=1). Q4 objectives will be updated in the tableau Takata tracker by the end of the week, but current overall completion rates are included above.
- 10152503OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
- 10152502INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
- 10152500Retailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the National Highway Traffic Safety Administration (NHTSA). INFINITI has employed a variety of methods to reach affected clients to increase repair completion. However, your help is needed to raise awareness to remedy the approximately one hundred twenty thousand vehicles that remain unrepaired. This is a serious issue and we need everyone?s help to further increase recall awareness. INFINITI is asking all retailers to provide their employees with instructions on how to identify vehicles affected by the Takata airbag recall and encourage them to help draw an affected owner?s attention to this danger. Your employee?s actions could save someone?s life or prevent a significant injury. Supporting Materials To assist with this request, each retailer will receive thirty ?Takata Airbag Recall Alert Cards? by December 5, 2018. Each ?Alert Card? has eight (8) individual tear off cards (written in English and Spanish) that can be distributed to owners to make them aware of how to check their vehicle for an open Takata recall, and of the importance of having the repair performed. To facilitate identification of affected vehicles, your employees can download the free Airbag Recall App from the App Store or Google Play. This app will work for any brand vehicle affected by the Takata recall, and will inform your employees if any of the affected vehicles listed below have an open Takata recall. Affected Vehicles: - INFINITI: - 2001 I30 - 2002-2004 I35 - 2002-2003 QX4 - 2003-2008 FX35/45 - 2006-2010 M35/45 - NISSAN: - 2001-2003 Maxima - 2002-2004 Pathfinder - 2002-2006 Sentra - 2007-2011 Versa Sedan - 2007-2012 Versa Hatchback
- 10149809PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
- 10149806TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus and perform ?Diagnosis (All Systems)?. Performing C-III plus ?Diagnosis (All Systems)? is also required prior to contacting any Infiniti call center (i.e. TECH-LINE, PCC, or WCC) for diagnostic support or claim preauthorization. NOTE: For additional information regarding Automated Vehicle Data Collection, refer to IWBI/18-019. To support Automated Vehicle Data Collection, your C-III plus must have the Diagnosis result reporting function-Setting turned ON. If Diagnosis result reporting function-Setting is OFF: - It may cause dealer consideration for Audit or the Anomalous Repair Control (ARC) program, where applicable. - It may result in a repair being non-warrantable. Refer to the Service Procedure on the next page to confirm your C-III plus ?Diagnosis result reporting function-Setting? is turned ON.
- 10149803Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit for the repair. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this month informing regional personnel of the requirements for bonus payout in Q3 and Q2 results. The Q3 objective is based on the average number of repairs in Q2 multiplied by the number of service days in Q3 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers.
- 10149802Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received. The complexity of filtering out brokers (banks, salvage yards, and insurance companies) and reassigning VINs based on updated owner information affected over 123K records between INFINITI and Nissan, so we are unable to summarize the changes at a regional or retailer level. We suggest the retailers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018: Owner Data Updates (NNA side): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the retailer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The retailer benefit of A & B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.
- 10148769Free Oil Change Specific Vehicles Subject to the Takata Recall ***** Detailed Information ***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, INFINITI is offering a special incentive for certain populations of affected vehicles for a limited time. The expiration date for this offer is December 31, 2018. INFINITI is offering a complimentary oil change for participating customers free of charge. INFINITI Consumer Affairs will be outreaching to these eligible owners directly, but retailers may also offer this incentive to eligible owners found on your retailed vehicle open campaign report if their VIN has PC654 applied in Service Comm or DBS National Service History ? Open Campaign. ***** What Retailers Should Do ***** 1. Retailers should verify if vehicles are eligible for this complimentary oil change using Service Comm or DBS National Service History ? Open Campaign I.D. PC654. - The free oil change should only be performed if the Takata recall campaign has been performed first or at the same time as the oil change. NOTE: Clients should be informed that this free oil change offer is time-limited. Owners may redeem this free oil change offer at any point from the date of Takata repair until December 31, 2018. SERVICE COMM will be deactivated and the offer expires on January 1, 2019. 2. The service department should submit the free oil change offer and Takata recall repairs as two separate campaign repair claims. Once the oil change claim has been submitted and paid, the offer will no longer display in Service Comm.
- 10145541DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available. The following personnel will have access to this tool: - Retailer: Dealer Principal, Executive Managers, General Managers, Parts/Service Managers, and/or Parts/Service Directors - Regions: Regional Aftersales Manager (RAM), Regional Operations Managers (ROM), Fixed Operations Manager (FOM), Dealer Operation Managers (DOM), Regional Service Operation Managers (RSOM), and Client Experience Managers (CEM) The report can be viewed on screen or exported to Microsoft Excel and identifies the following: - VIN - Campaign ID & Campaign Description - Model & Model Year - Data Source o Up to three data sources can be provided for each VIN - RO Info: If this VIN has visited an Infiniti retailer anywhere in the U.S. within the last twelve months, the RO information will be displayed. - Campaign Mailing List: This is DMV data for the VIN listed - Marketing List: If an owner is on your marketing list, their contact information from that list will be displayed here. DMV data is not used for marketing list owner information. - Contact Name - Last Name/First Name & Address (City, State, Zip) - Phone (1-3) & Email (1-3) - Remove Flag o This defaults to ?N? unless the retailer or INFINITI USA flags this VIN for removal. o The removed information will still show on the DBS screen and exported report, but can be filtered on the exported file to only display the records with ?N? in this column.
- 10145053OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps - Customer expense may be applicable if the vehicle is out of warranty
- 10145052OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps o Client expense may be applicable if the vehicle is out of warranty
- 10144497INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
- 10144496INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2.
- 10144484NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Every Infiniti FX35 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.