2012 Infiniti FX35
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Infiniti › FX35 › 2012
These records cover every 2012 Infiniti FX35. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
14 complaints1 involved a crash3 injuries
What owners report most
Latest complaints
- Engine
This engine uses a metal timing chain inside the engine. Infinit chose to use plastic guides and tensors to keep the chain in place and not wear stretch. This choice of PLASTIC results in the eventual failure of the components that are needed to keep the chain in place. First signs of impending…
This engine uses a metal timing chain inside the engine. Infinit chose to use plastic guides and tensors to keep the chain in place and not wear stretch. This choice of PLASTIC results in the eventual failure of the components that are needed to keep the chain in place. First signs of impending failure is a rattle inside the engine. Eventual the chain will break loose and destroy the engine. The parts themselves can be purchased at any auto parts store for under $50.00, however labor is in the thousands or engine complete failure. A simple search of the internet will show that nearly all owners experience this. Most opting to sell the vehicle or chance failure does not occur. My mechanic has confirmed and I will go to an Infiniti dealer if need be.
- Engine
The contact owns a 2012 Infiniti FX35. The contact stated that on several occasions, while the vehicle was started, there was an abnormal ticking sound coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
- Unknown or other
파란신호등에서 좌회전하고 잇는데 상대방차가 빨간색 신호등을 무시하고 제 차 운전석 앞쪽을 쳤습니다
- Electrical system
The contact owns a 2012 Infiniti FX35. The contact stated while driving at an unknown speed, the vehicle failed to shift gears properly. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the PCM needed to be replaced. The vehicle was not yet repaired however, the repair was pending. The manufacturer had been informed of the failure. The failure mileage was unknown.
- Unknown or other
The dashboards of the infiniti FX35 becomes like a sticky gummy like substance. The dashboards also crack and chip without cause and reason and without doing anything to it. This can happen within only a couple of months of owning the vehicle.
- Structure › Body · Visibility/wiper
Infiniti FX35 2012 dashboard IS falling apart in pieces. vehicle has 69,000 miles on it. the dashboard seems to be melting as it has become sticky and the reflection IS blinding me in the windshield when I drive. the issue has progressed to cracks everywhere and infiniti IS refusing to service.…
Infiniti FX35 2012 dashboard IS falling apart in pieces. vehicle has 69,000 miles on it. the dashboard seems to be melting as it has become sticky and the reflection IS blinding me in the windshield when I drive. the issue has progressed to cracks everywhere and infiniti IS refusing to service. this IS a major safety issue! I am blinded every time I drive. pictures of cracks provided. the reflection picture IS hard to take.
- Air bags
Takata recall needed on infiniti FX35 2012. I was in motion, driving 75 mph on the freeway. a piece of debris bounced off of a car in my left lane and flew underneath my car. bang! my airbags ejected and slammed my face hard. my whole front windshield blew white. I couldn't see anything in…
Takata recall needed on infiniti FX35 2012. I was in motion, driving 75 mph on the freeway. a piece of debris bounced off of a car in my left lane and flew underneath my car. bang! my airbags ejected and slammed my face hard. my whole front windshield blew white. I couldn't see anything in front of me. trying to push the airbag down with one hand, while steering with the other hand at the same time, I was essentially driving blind on the freeway with speeding cars all around me. on top of that I couldn't move, because the seatbelts locked me. it's a wonder I didn't slam on the breaks, or swerve into the other lanes, a perfectly natural reaction. I used my peripheral vision to move into the slower lanes to the right of me. the last lane ended up being the exit lane. when the four of us got out to examine what we thought would be a huge dent, we were shocked. the car looked perfect. no collision. no damage. it was the airbags. had we been injured or worse yet, killed in a crash that day (not to mention all the people in the surrounding cars) we would never have ascertained that it was as a result of the faulty airbag sensor. it happened so quickly that I would not have known what had come first - the accident or the airbags.
- Air bags
Takata recall. I was driving my FX35 2012 infiniti and the airbag spontaneously deployed and exploded. I did not hit any car or object, this was not due to an accident.... Just a deployment. It was a large boom, loud explosion, smell of a strong gun powder odor that burns your eyes. The airbag was…
Takata recall. I was driving my FX35 2012 infiniti and the airbag spontaneously deployed and exploded. I did not hit any car or object, this was not due to an accident.... Just a deployment. It was a large boom, loud explosion, smell of a strong gun powder odor that burns your eyes. The airbag was torn. please note that this happened as I was driving down a suburb street, no more than 35 mph. I stopped the car right in the lane as I was in shock ....seeing no obstruction I pulled into the gas station a few yards up. loud
- Air bags · Unknown or other
While driving in the middle lane on a five lane freeway, a piece of debris (about 1X2 ft) was bouncing from lane to lane. it bounced into my lane and went under my 2012 infinite FX35. I heard a loud bang and my airbags ejected open. my whole front windshield blew white, leaving me unable to see…
While driving in the middle lane on a five lane freeway, a piece of debris (about 1X2 ft) was bouncing from lane to lane. it bounced into my lane and went under my 2012 infinite FX35. I heard a loud bang and my airbags ejected open. my whole front windshield blew white, leaving me unable to see the road. essentially, I was driving blindly at highway speed on the freeway with moving cars all around me. it's a wonder I didn't slam on my brakes, swerve or plow into the cars that I was behind, in front of, or to the side of me on the freeway. to think about the catastrophic consequences! whited out front window, large impeding airbag in my face, but miraculously, I managed to safely maneuver across two lanes of traffic! The last lane turned out to be the exit off the freeway, where there was a gas station. when we stopped there, my three passengers and I got out of the car and immediately walked around it, looking to see what damage was visible on my infiniti. it looked perfect: no signs of external damage whatsoever. no collision. no damage. a defective and hypersensitive sensor IS something that needs to be looked into. was this an isolated incident? or IS this something that should be considered an infiniti recall? the events in my case happened so quickly that had we had an accident, I would never have known what had come first, the accident, or the airbag. my auto insurance company was shocked that this occurred when there was absolutely no damage to the outside of my infiniti. the interior however, was another thing altogether ' the airbags, the dashboard, the computer system, the seat belts, etc., it was unbelievable. they decided to do a thorough investigation. their conclusion? my infiniti deemed "totaled" was zero my fault.
- Electrical system · Power train
I reported my vehicle IS a whining noise coming from the engine. I took it in for a diagnosis. The technician informed me that no codes were detected; however believes it IS the alternator. The car has 39K miles. As a previous owner of a 2011 infiniti, I believe this IS a manufacture defect as I am…
I reported my vehicle IS a whining noise coming from the engine. I took it in for a diagnosis. The technician informed me that no codes were detected; however believes it IS the alternator. The car has 39K miles. As a previous owner of a 2011 infiniti, I believe this IS a manufacture defect as I am the second owner and driven it for less than 6K. I initiated a claim with nalley consumer affairs to no avail; the representative stated that there IS no listing of what IS covered under warranty. Claim # 28141832. I have requested that the regional manager contact me.
- Engine · Unknown or other
Purchase the vehicle late february 2016 and I began having engine problems in june 2016. the car has acceleration problems as well as stalls periodically. the car has been in the shop 3 times for repair as of date and IS scheduled for 4TH repair on december 19, 2016. I drive the vehicle as less as possible out fear for my family and I safety. *tr
- Electrical system › Instrument cluster/panel · Fuel/propulsion system · Fuel system, gasoline
My 2012 infiniti FX-35 fuel gauge stopped registering fuel levels about three weeks ago, and the warranty expired three months ago. I noticed the issue when starting the car in my garage. I contacted the infiniti dealer, and they mentioned that I would be responsible for the repair which would…
My 2012 infiniti FX-35 fuel gauge stopped registering fuel levels about three weeks ago, and the warranty expired three months ago. I noticed the issue when starting the car in my garage. I contacted the infiniti dealer, and they mentioned that I would be responsible for the repair which would not be covered under warranty. the problem actually involves the fuel sending units, nissan pn 25060-1cb0c and 25060-1cb1c, which retail at approximately $130.00 each. parts and labor are in excess of $600.00. I looked up some past nhtsa bulletins involving nissan fuel sending units and found the following nhtsa bulletins: 10v-074, 10v-075. all nissan vehicles, including infiniti, utilize the same design for their fuel sending units, which involve a floating arm with contacts that sweep across a contact array to register e-f. I contacted infiniti customer care who informed me that they could not offer any compensation toward fixing the problem. I then located a youtube video that showed the problem was with the contact array that becomes oxidized after a certain amount of time. I then fixed my problem by removing both fuel sending units from the gas tank, and cleaning the contact array on each using a cotton swab. this IS clearly a faulty design, and nissan should issue a recall for all makes/models....01/04/17 *bf *tr
- Engine
I was driving through an intersection at about 15/20 miles an hour as the light had just turned green & my car just shut down out of no where all the lights were on on the dash, and the car rolled to a stop. I turned the emergency lights on. I put the car in park and hit the start button again &…
I was driving through an intersection at about 15/20 miles an hour as the light had just turned green & my car just shut down out of no where all the lights were on on the dash, and the car rolled to a stop. I turned the emergency lights on. I put the car in park and hit the start button again & the car started with no issues. This IS the 3RD time it has happen the same way. Luckily the other 2 times I was driving through a parking lot and the vehicle just shuts down while accelerating & in drive mode. There are no warning lights on my vehicle for maintenance. Reading about this online it apparently happens a lot & to some people on the highway going 70 mph. This could be very dangerous!
- Visibility
Incident happened about 9AM with temperatures in low 30SF. As I was pulling out of parking lot,i heard what sounded like glass tinkering. it got colder/more windy in car & more light coming from moonroof area. about 1/2mile later as I make left turn I noticed what looked like small dark crystals…
Incident happened about 9AM with temperatures in low 30SF. As I was pulling out of parking lot,i heard what sounded like glass tinkering. it got colder/more windy in car & more light coming from moonroof area. about 1/2mile later as I make left turn I noticed what looked like small dark crystals flying off top of trunk area. I pulled over, got & checked back of car. when I went to front of car, I also didn't notice any damage. I got back in car & opened covering for moonroof. I saw big hole & what was left of glass was all shattered. I took pictures from inside & tried to take pictures from outside. I called car dealership, who said they never heard of any such incident & said it was not covered by warranty. Later I inquired about extra coverage for tire,wheel & glass I bought but was told moonroof was not included. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222705CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10212027DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208932EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206354HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199137CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
- 10192673SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- 10192479SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
- 10192475SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
- 10192350SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system is installed. This bulletin and the information on pages 2 and 3 applies only to the accessory installed 2nd Row DVD system. If you confirm a customer?s concern for the accessory installed 2nd Row DVD system, please follow the correct procedure for accessory part diagnosis and warranty on pages 2 and 3. Please see this bulletin for further details.
- 10192345SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
- 10192320IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Install two (2) new springs onto the fuel pump module. 3. Install the fuel pump module into the vehicle. - For repairs, refer to SERVICE PROCEDURE. See this bulletin for further detail.
- 10192294SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
- 10192263IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
- 10192262IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
- 10191967NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190188DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190150INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190028SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10190026NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190025AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 101853752005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
- 10176212PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.
Every Infiniti FX35 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.