2010 Infiniti FX35
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Infiniti › FX35 › 2010
These records cover every 2010 Infiniti FX35. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
13 complaints2 injuries
What owners report most
Latest complaints
- Air bags
reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision…
reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed from the steering wheel into his face and arm/wrist. The vehicle had not begun driving when the deployment occurred. My son sustained injuries to his face and arm/wrist. He describes the injuries to his arm/wrist as burns from the airbag deployment. Photographs taken following the incident show visible injury and discoloration of his wrist and lower forearm. I have preserved photographs of his injuries and detailed photographs showing the deployed driver’s airbag and opened steering-wheel airbag cover. UNKNOWN AIRBAG HISTORY I purchased this vehicle used on XXX. The vehicle passed through Sierra Auction Phoenix shortly before I purchased it. Auction inormation records approximately 111,521 miles. My purchase agreement approximately two months later records 111,629 miles.r INFINITI in [XXX]. The consultant checked Infiniti’s database using the vehicle information and advised me that he did not find an applicable airbag Recall REQUEST FOR NHTSA INVESTIGATION I am requesting that NHTSA document and investigate this incident because: The driver’s frontal airbag deployed while the vehicle was parked and stationary. There was no collision or impact immediately preceding deployment. Deployment occurred when the vehicle was being started. The deployment resulted in occupant injuries to the face and arm/wrist. The history of the driver’s airbag/inflator is currently unknown. No physical examination has yet determined whether the driver’s airbag and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
- Air bags
reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision…
reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed from the steering wheel into his face and arm/wrist. The vehicle had not begun driving when the deployment occurred. My son sustained injuries to his face and arm/wrist. He describes the injuries to his arm/wrist as burns from the airbag deployment. Photographs taken following the incident show visible injury and discoloration of his wrist and lower forearm. I have preserved photographs of his injuries and detailed photographs showing the deployed driver’s airbag and opened steering-wheel airbag cover. UNKNOWN AIRBAG HISTORY I purchased this vehicle used on XXX The vehicle passed through Sierra Auction Phoenix shortly before I purchased it. Auction inormation records approximately 111,521 miles. My purchase agreement approximately two months later records 111,629 miles.r INFINITI in [XXX]. The consultant checked Infiniti’s database using the vehicle information and advised me that he did not find an applicable airbag Recall REQUEST FOR NHTSA INVESTIGATION I am requesting that NHTSA document and investigate this incident because: The driver’s frontal airbag deployed while the vehicle was parked and stationary. There was no collision or impact immediately preceding deployment. Deployment occurred when the vehicle was being started. The deployment resulted in occupant injuries to the face and arm/wrist. The history of the driver’s airbag/inflator is currently unknown. No physical examination has yet determined whether the driver’s airbag and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
- Unknown or other
I am the owner of a 2010 FX35 that started having problems in 2023 with just cutting off in the middle of driving. I took the vehicle to the dealership last year in which they told me the car required an update and the reprogrammed ECM and bumped up RPMS. I started having the issue again and was…
I am the owner of a 2010 FX35 that started having problems in 2023 with just cutting off in the middle of driving. I took the vehicle to the dealership last year in which they told me the car required an update and the reprogrammed ECM and bumped up RPMS. I started having the issue again and was almost in an accident as the car cut off in traffic as was driving and lost the ability to steer the car. I took the car back to the dealership complaining of the same issue. I was told that Infiniti was aware of the problem and had issued a TSB but not a recall to repair this problem. This is a safety hazard that should be investigated and a recall should be issued to repair ASAP.
- Electrical system
My vehicle gas fuel door opens electronically/automatically. Once motor is turned off, then you can push the door open and proceed to unscrew the gas cap and fuel the car. I recently found out that this simple process malfunctioned and I had to pay Infiniti to unlock the door, so I can fuel my car!…
My vehicle gas fuel door opens electronically/automatically. Once motor is turned off, then you can push the door open and proceed to unscrew the gas cap and fuel the car. I recently found out that this simple process malfunctioned and I had to pay Infiniti to unlock the door, so I can fuel my car! To my "Disappointment" I was advised by Infiniti, that a little, tiny part {actuators that power mechanical devices (windows, sunroofs, seats, etc.)} is what's needed to resolve this issue, only it will cost me, out of pocket approximately $800, because the extended warranty, which I had at the time {car shield} does not cover it; even though, that may present a safety hazard for me should someone decides to put sugar, water or other substance into my gas tank, because I am now exposed and unprotected! Having a premium car with all the wonderful features, never bought me to focus upon a fuel door release, but now, I realized that Infiniti did not install and inside option to open the gas fuel door, in case of an emergency like this! In contacting Infiniti, I asked why didn't they install the same inside release for the fuel door, as with most cars and their feedback was "my car was built without an installed backup {inside fuel door release capability} and that's just the way it was built!" No further explanation, accommodations, customer satisfaction, discounts; just no more conversation from Infiniti! To date, I feel very unprotected, hoping that no one will mess with my car and push the fuel door open for malicious reasons. I've already spent over $100 with Infiniti to get the fuel release door opened, but paying another $800 is too steep, when Infiniti should have provided this extra safety for my vehicle. Why was this model chosen to be left without additional protection and backup to protect our fuel door access? I hope you will create a "RECALL" on this fuel door power actuators for at least this 2010 FX35 model, because it does in fact present a safety hazard.
- Suspension · Suspension › Multiple axle › Torque arm
The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The…
The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The contact notified the independent mechanic who inspected the vehicle and discovered that the left torque arm had corroded and detached from the subframe. The contact then took the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,000. The consumer stated the vehicle was repaired.
- Unknown or other
In the search of a new dashboard for my 2010 infiniti FX35 due to a spider web cracking manufacturing issue, I came across another 2010 FX35 with the exact same crack in identical spots. I thought this IS impossible to be a coincidence. The main issues are dashboard cracking. Due to the manufacturer defect, this lowers the value of the vehicle tremendously. Please see attached comparison pics below.
- Air bags · Unknown or other
The dashboard has been cracking with infiniti offer no help. now I attempted another time to address the issue with them, and the cracking has happened in the passenger airbag area, where my concern IS should this airbag deploy, there will be sharp dashboard plastic flying as a result.
- Structure › Body
The dashboard of the car has started cracking and IS cracking rapidly.
- Engine
Car accelerates while coasting as in driving at low speeds and it stalls as well car shut off on me 10 times already. took it to infiniti dealer I was told it has a p0024 soft code related to the magnetic retarders problem IS this issue hardly throws a code with this issue my car check engine…
Car accelerates while coasting as in driving at low speeds and it stalls as well car shut off on me 10 times already. took it to infiniti dealer I was told it has a p0024 soft code related to the magnetic retarders problem IS this issue hardly throws a code with this issue my car check engine light IS off but yet the car malfunctions. I have read numerous reports in car forums looks like this IS a really big issue with this car that has gone under the radar with this particular car make and model.
- Electrical system
The car lock and it was not able to go in gear because the automatic starter malfunction. the car was stionary.
- Electrical system · Power train · Vehicle speed control
On saturday, may 30, 2015, I experienced three anomalies with my FX35, during two cycles (engine off). The weather was fair, with partly cloudy skies and a temperatures in the high seventies. at about 10AM, when the vehicle was started in the garage, it had an unusually high rpm which I noticed…
On saturday, may 30, 2015, I experienced three anomalies with my FX35, during two cycles (engine off). The weather was fair, with partly cloudy skies and a temperatures in the high seventies. at about 10AM, when the vehicle was started in the garage, it had an unusually high rpm which I noticed as it was shifted into drive so I could pull out. I always back my vehicle into the garage, so it lunged forward with a strong jerk. Although I thought this was odd, I headed to costco in sterling va and had no further problems for the time being. after shopping at costco, I started the vehicle at around 11:15am and headed home on route 7 in sterling virginia. While approaching the red traffic light in front of the nova campus, I applied the brake. There were autos in all four lanes, several deep, in front of the vehicle. As I was perhaps 10 car lengths away and decelerating, the vehicle engine began to increase in rpm. I had to use my left foot and right foot to apply maximum pressure to the brake pedal and even then, the vehicle was not beginning to slow down. With less than 3 car lengths left to go, I had the good sense to put the gear shifter into neutral. At that point the tachometer raced to 9,000 while the vehicle came to an abrupt stop, with about 5 feet to go behind the car in front. I punched the accelerator pedal while still in neutral, and this stopped the engine racing. I thought to proceed home anyway. I put the transmission into drive and proceeded slowly with the vehicle down a busy route 7 toward mclean. A mile and a half later, while coming into another intersection, I experienced the same unintended vehicle acceleration. Again I put the transmission into neutral to avoid the likelihood of an accident. Again, I punched the accelerator pedal while the vehicle was still in neutral, and this stopped the engine racing.
- Electrical system · Exterior lighting · Visibility
Both sun visors have mirrors with light when cover IS opened. the driver side lamp for the sun visor stopped working. It created a short inside the sun visor possible from the option of being able to extend the sun visor arm back and forth to block sun from the side. The wires inside may have wore…
Both sun visors have mirrors with light when cover IS opened. the driver side lamp for the sun visor stopped working. It created a short inside the sun visor possible from the option of being able to extend the sun visor arm back and forth to block sun from the side. The wires inside may have wore out or somehow got connected. This created a short in the system and fuse under room lamp which controls interior lamps, driver seat and some other lighting blow out. Complete driver side sunvisor needs to be replaced to stop short in the system. *tr
- Service brakes, hydraulic
I proceeded to pull into a parking space and my brakes failed to stop the car. I went approximately 3 feet before the car stopped after I pressed the brakes. I was going approximately 3-5 miles per hour, since I was about to pull in a parking space. I nearly crashed into a vehicle in front of me. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222705CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10212027DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10212025VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID # P1235 is no longer active. Repair orders opened after this bulletins published date are no longer eligible for reimbursement under Campaign ID # P1235. Discard all previous versions of ITB11-046.
- 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199137CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
- 10192475SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
- 10192350SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system is installed. This bulletin and the information on pages 2 and 3 applies only to the accessory installed 2nd Row DVD system. If you confirm a customer?s concern for the accessory installed 2nd Row DVD system, please follow the correct procedure for accessory part diagnosis and warranty on pages 2 and 3. Please see this bulletin for further details.
- 10192345SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
- 10192320IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Install two (2) new springs onto the fuel pump module. 3. Install the fuel pump module into the vehicle. - For repairs, refer to SERVICE PROCEDURE. See this bulletin for further detail.
- 10192294SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
- 10192265SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT >> EVAP SYSTEM CLOSE. NOTE: Use Essential Tool J-42909 or equivalent to pressurize the EVAP system. - With a "Smoke" leak detection machine. Refer to the machine's Operator's Manual for proper use. Make sure the customer is informed of the proper fuel filler cap installation.
- 10192263IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
- 10192262IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
- 10192119IF YOU CONFIRM The customer reports any of the following: Engine hesitation at idle or very low speeds, and/or Engine speed drops lower than expected when decelerating or coming to a stop, and/or Engine stops running at idle or very low vehicle speeds (parking lot maneuvers), but can be restarted. NOTE: this incident may occur immediately after an oil change. ACTIONS 1. Refer to Step 2 in the Service Procedure to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
- 10191967NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190188DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190150INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190026NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10190025AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 101853752005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
- 10176212PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.
- 10171195CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10160176EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.
- 10152503OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
Every Infiniti FX35 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.