2013 Jeep Compass

Recalls

1 recall names the 2013 Jeep Compass. Newest first.

• Air bags

  Sep 15, 2016NHTSA 16V6680001,435,625 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…

  Risk and remedy

  Risk

  If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

  Remedy

  Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

  Full recall details →

Owner complaints

What owners report most

1. Power train27
2. Air bags16
3. Electrical system13
4. Unknown or other11
5. Engine10
6. Seat belts9
7. Electronic stability control (esc)7
8. Vehicle speed control5
9. Seats4
10. Structure4

Latest complaints

• Apr 9, 2025FL
  Engine

  Catalytic converter problem Warning engine light keeps coming on. This has happened over several years. It now comes on everyday. It is now in shop to be fixed and code shows front converter is bad which includes the manifold.

• Oct 14, 2024MA1 injury
  Unknown or other
  Attached is a work order request for a defective door handle on my Jeep Compass. The driver side door handle we have determined is wrapped in metal and is delaminating. It has caused a hand injury to my daughter due to the wrapping on the door handle coming apart and being extremely sharp. We have…

  Attached is a work order request for a defective door handle on my Jeep Compass. The driver side door handle we have determined is wrapped in metal and is delaminating. It has caused a hand injury to my daughter due to the wrapping on the door handle coming apart and being extremely sharp. We have taken the car to our local dealer for inspection and they have verified that this is not normal and we believe the part is defective. Additionally, the passenger side handle is starting to do the same. This is a dangerous defective part and attempts to correspond with Jeep/Stellantis have been completely ignored.

• Jan 29, 2024TX
  Seats

  Passenger seat headrest ejected itself. Outside of the car was getting a handwash and suddenly the headrest just shot open. Now nobody is able to sit in passenger seat safely. Unsure how this could happen as car was operating just fine prior.

• Jul 14, 2023OHCrash1 injury
  Power train
  This vehicle before had the cvt transmission replaced as it was over heating/inoperable. Complete replacement. Flash forward not even a year I was driving and thr transmission made a noise and basically locked up causing the driver to hit curb at high rate of speed along the freeway. The vehicle…

  This vehicle before had the cvt transmission replaced as it was over heating/inoperable. Complete replacement. Flash forward not even a year I was driving and thr transmission made a noise and basically locked up causing the driver to hit curb at high rate of speed along the freeway. The vehicle again is disabled with a transmission defect and requires replacement. 2nd transmission failure and will need replacement and caused injury during collision with curb at high rate of speed without any indication lights of a mechanical issue prior to impact.

• Nov 1, 2022PA
  Electrical system · Power train
  The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to…

  The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to a rest area sat for an hour, then the vehicle performed normally. May 13, 2021, took the vehicle to the repair facility no trouble codes were set but they replaced the transmission filler tube. A few days later the light illuminated again but no adverse driving conditions occurred. June 18, 2021, at highway speeds the vehicle decelerated to 10 mph a service engine light illuminated a transmission overtempt light also and made it home about ten miles at no more than 10mph, 19 aug 2022 drove the vehicle at a few mph to my local Jeep dealer for check engine and no power.

• Jun 5, 2022SC
  Seats · Unknown or other
  While preparing to enter my car today (6/5/2022) I heard a fairly loud popping/exploding sound. I quickly backed away from the car then approached it again and realized the passenger headrest, though attached, had basically split in 2. Upon further inspection I couldn’t see why this had randomly…

  While preparing to enter my car today (6/5/2022) I heard a fairly loud popping/exploding sound. I quickly backed away from the car then approached it again and realized the passenger headrest, though attached, had basically split in 2. Upon further inspection I couldn’t see why this had randomly happened as I didn’t have a passenger with me and hadn’t touched it. I tried to force it back together but couldn’t figure out how to get it to move so I left it as is. Later this evening I started searching online for how to fit it back together and it appears this happens frequently especially with jeeps and is a failure of a safety feature called active headrest. I went back out to look at it and saw exactly what I had seen other drivers mention, there’s 2 teeny tiny pieces of black plastic that apparently keep it from deploying and the right one had cracked. Just lucky that no one was sitting there at the time or that it wasn’t the driver headrest while driving - very unsafe, I can’t even believe a “safety feature” is approved when it’s only withheld by a piece of plastic so small you wouldn’t think twice about discarding it if you found it while opening a toy.

• Mar 19, 2022CA
  Power train
  The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and…

  The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to a rest area sat for an hour, then the vehicle performed normally. May 13, 2021, took the vehicle to the repair facility no trouble codes were set but they replaced the transmission filler tube. A few days later the light illuminated again but no adverse driving conditions occurred. Oct 18, 2021, at highway speeds the vehicle decelerated to 10 mph a service engine light illuminated a transmission overtempt light also and made it home about ten miles at no more than 10mph, 19 Oct 2021 drove the vehicle at a few mph to my local Jeep dealer for check engine and no power. 22 Nov 2021 they had me pay them $3000.00 and they ordered a transmission. 15 Mar 2022 the transmission arrived they installed it and a transmission cooler and new sparkplugs cleared all troubles, I paid another $3,815.62 and got my vehicle back in good working order. No accidents or injuries were incurred by the sudden decelerations due to our safe driving skills.

• Dec 14, 2021NY
  Power train

  Jeep first issues was at 89k, not shifting. Second issues was at100k transmission over heated. Dealer/ warranty had me changed the fluid and filter for transmission. Third issue, 130k transmission made a whining noise and stopped. Jeep was towed to the shop. After doing some research, turns out that the transmission on several these Jeep’s have same issue. The transmission should be on manufactured recall.

• Mar 31, 2021PA111,000 mi
  Engine
  Purchased 2013 jeep compass with 109,000 miles. Noticed it burned oil bad. Replaced spark plugs, changed oil to synthetic as recommend and filter. Continued to have excessive oil burn. 3 bottles every 2 weeks. Was driving it and heard a loud noise and something didnt feel right., she pulled over as…

  Purchased 2013 jeep compass with 109,000 miles. Noticed it burned oil bad. Replaced spark plugs, changed oil to synthetic as recommend and filter. Continued to have excessive oil burn. 3 bottles every 2 weeks. Was driving it and heard a loud noise and something didnt feel right., she pulled over as oil light came on. Now oil was checked and was full prior to driving 40 minutes, now oil light on, checked oil and was low. Had to call a tow truck, had it towed to garage and engine IS fried. At 111,000 miles, needs a whole new engine. Engine it IS IS a 2.4L . If my daughter didnt think quick to pull off the road and stop, this would have been a horrible accident

• Jan 10, 2021CA102,000 mi
  Power train

  I purchased this jeep a year ago very low mileage. About 2 weeks into it the jeep started heating up. Long story short this vehicle at its 100K miles needed a transmission replacement that cost me over 3000.00 with such little mileage I believe this IS a manufacture error., ive heard several of these jeep compasses needing transmissions under 100K miles

• Dec 28, 2020NC116,000 mi
  Power train

  Dangerously dropping into limp mode without warning or ability to override for safety. Early full system transmission failure without no options for repair. finally died by making whining noise, going into limp mode and staying there. The excessive cost of replacing the transmission makes it not cost effective. Only option IS to replace the vehicle altogether.

• Oct 10, 2020NY74,000 mi
  Structure › Body
  I had my jeep in for regular service & it was discovered to have a rusted subframe. It was suggested to take it to the dealer. I made the appointment. It was evaluated & determined that my vin was not included in the extended warranty, even though it IS the same issue with prematurely rusting. I…

  I had my jeep in for regular service & it was discovered to have a rusted subframe. It was suggested to take it to the dealer. I made the appointment. It was evaluated & determined that my vin was not included in the extended warranty, even though it IS the same issue with prematurely rusting. I contacted jeep customer care on two occasions, but they will not help. The cost to replace the subframe IS over $1,300. It IS a safety issue & if not repaired will continue to corrode & diminish the handling of my jeep as well as the structural support.

• Sep 2, 2020NY130,000 mi
  Engine
  TL* the contact owns a 2013 jeep compass. The contact stated while driving 40 mph, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated she also started to hear an abnormal noise. The contact stated that the check engine warning light illuminated. The contact…

  TL* the contact owns a 2013 jeep compass. The contact stated while driving 40 mph, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated she also started to hear an abnormal noise. The contact stated that the check engine warning light illuminated. The contact drove to her residence. The contact called zappone chrysler jeep dodge RAM clifton park located at 1780 AL-9, clifton park, ny 12065, (518) 383-2277, and made the dealer aware of the failure. The contact stated an independent mechanic came to her residence and informed her the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 130,000.

• Aug 12, 2020NC1 mi
  Power train
  Cvt transmission over heating during normal driving conditions. Dangerously dropping into limp mold at highway speeds without warning or ability to override for safety. Early full system transmission failure without no options for repair. finally died by making whining noise, going into limp mode…

  Cvt transmission over heating during normal driving conditions. Dangerously dropping into limp mold at highway speeds without warning or ability to override for safety. Early full system transmission failure without no options for repair. finally died by making whining noise, going into limp mode and staying there. the excessive cost of replacing the transmission makes not cost effective. Only option IS to replace the vehicle altogether.

• Aug 1, 2020OH80,000 mi
  Electrical system · Electronic stability control (esc) · Unknown or other
  Faulty tipm shortly out some electrical relays. Stationary cooling fans don't shut off even when ignition key IS off. Ac blower fans intimidate on and off. At chrysler dealership for 10 days. All relays changed 'all sensors change. Tipm diagnosis says short in tipm. $1500.00 part after repair of…

  Faulty tipm shortly out some electrical relays. Stationary cooling fans don't shut off even when ignition key IS off. Ac blower fans intimidate on and off. At chrysler dealership for 10 days. All relays changed 'all sensors change. Tipm diagnosis says short in tipm. $1500.00 part after repair of relays and sensors. Total $2500+. Bill. Awaiting new tipm to come in. chrysler can't guarantee that that will fix the problems.

• Jul 20, 2020NC
  Engine
  Driving my car and the engine revved, the lightning bolt light came one, and the lost ability to move at more than 5MPH. I pulled off the road and let it sit for a few minutes. Started it back up and it was fine. Got it home and to the dealer the next day. Dealer assured me they knew exactly what…

  Driving my car and the engine revved, the lightning bolt light came one, and the lost ability to move at more than 5MPH. I pulled off the road and let it sit for a few minutes. Started it back up and it was fine. Got it home and to the dealer the next day. Dealer assured me they knew exactly what it was and could fix it. Got it back a few days later and it was fine. Fast forward a few months, my teenage daughter was driving and did the same thing. She managed to get off the road, a 4 lane major highway, safely and call me. Called the dealer and had it towed. Was told they checked everything over and reset the computer it should be good to go. Again, car was fine for a little while and the whole process started over. Again, the third time, had it towed to the dealer. They called and were unable to replicate the issue and could see nothing wrong with it. Their advice was the next time it happened to leave the car running and have it towed to them still running so they could see what was going on.this had been going on for 4 years now. Really, that IS your expert advice. I do not drive it much anymore and had to purchase a new car for my daughter because this thing IS a death trap. Cant wait until the day I can unload it, will never own another jeep in my life.

• Jul 5, 2020FL76,000 mi
  Unknown or other

  Headrest deploys while no crash has happened

• Jun 25, 2020KY50,000 mi
  Electronic stability control (esc) · Unknown or other
  Electronic throttle control and electronic stability control indicator lights turn on and vehicle goes into "limp" mode creating the inability to accelerate over 10mph. When pulling out in front of oncoming traffic, the jeep stalls and then goes into limp mode. Serious safety concern with not being…

  Electronic throttle control and electronic stability control indicator lights turn on and vehicle goes into "limp" mode creating the inability to accelerate over 10mph. When pulling out in front of oncoming traffic, the jeep stalls and then goes into limp mode. Serious safety concern with not being able to accelerate in these scenarios. Has happened ever since the jeep had 50,000 miles and has continued to the point the vehicle IS no longer drivable as of june 2020 (issues began in jan 2019). Extreme hesitation has occurred when trying to accelerate on an on-ramp also creating a safety hazard as to not get up to the appropriate speed to safely merge with traffic. Cvt transmission began overheating at 55,000 miles, also causing the jeep to go into limp mode. *tr

• Mar 10, 2020SC
  Air bags · Seat belts
  I have been trying to get in contact with bensons chrysler dodge jeep RAM in greer sc since the spring of 2019 about recalls on my jeep. Finally, my dad decided to just call chrysler and they sent us to the big o which IS in greenville sc the instructed us they would order the parts and call us…

  I have been trying to get in contact with bensons chrysler dodge jeep RAM in greer sc since the spring of 2019 about recalls on my jeep. Finally, my dad decided to just call chrysler and they sent us to the big o which IS in greenville sc the instructed us they would order the parts and call us when they come in. It has been about 7 months since we called them in either june or july about this and since it IS airbags and seatbelts we are very concerned with my safety if I was to get into a wreck.

• Dec 2, 2019MI13 mi
  Power train

  2013 jeep compass latitude. Cvt trans heard up and stops all power. Have to pull over and let cool and repeat process every 10 miles or so

• Oct 9, 2019WA116,000 mi
  Engine

  Actuator throttle body sensor IS showing a warning on my dash with a code of p2173

• Oct 3, 2019NY110,000 mi
  Power train · Steering
  TL* the contact owns a 2013 jeep compass. While driving 30 mph, the steering wheel seized and extra force was needed to steer the vehicle. The contact also stated that the transmission felt like it downshifted while driving. The vehicle was taken to an independent mechanic who stated that the outer…

  TL* the contact owns a 2013 jeep compass. While driving 30 mph, the steering wheel seized and extra force was needed to steer the vehicle. The contact also stated that the transmission felt like it downshifted while driving. The vehicle was taken to an independent mechanic who stated that the outer tie rod needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The vin was unknown. The failure mileage was 110,000.

• Sep 13, 2019AK89,000 mi
  Electrical system · Engine · Power train
  Engine cutting out and stalling, not getting above 45 without jarring and trying to stall out. I have had kendall auto group in soldotna, alaska trying to diagnose and repair since march 2019. they have had star cases opened with chrysler technicians. it's been a guessing game. they have…

  Engine cutting out and stalling, not getting above 45 without jarring and trying to stall out. I have had kendall auto group in soldotna, alaska trying to diagnose and repair since march 2019. they have had star cases opened with chrysler technicians. it's been a guessing game. they have returned the car to me several times saying it was fixed. Only to have it stall out on me. once having to get it towed back to there facility. at times it was over a month before any communication to be.

• Jul 30, 2019NE74,000 miFire
  Fuel system, diesel
  TL* the contact owns a 2013 jeep compass. The contact stated that their vehicle decelerated and began to smoke. The contact then pulled over and placed the vehicle in park. The hood was opened and and excessive flames were visible. The fire grew larger from out of the hood. The contact's friend…

  TL* the contact owns a 2013 jeep compass. The contact stated that their vehicle decelerated and began to smoke. The contact then pulled over and placed the vehicle in park. The hood was opened and and excessive flames were visible. The fire grew larger from out of the hood. The contact's friend came out side and extinguished the fire with their own fire extinguisher. A police report was not made. The contact called baxter chrysler jeep dodge (17950 burt st suite 200, omaha, ne 68118 (402) 800-1230). The vehicle was diagnosed. The mechanics stated that the fuel line failed. Mechanics set up an appointment for tomorrow. The manufacturer was not made aware of the failure mileage was 74,000. the vin was not available.

• Jul 24, 2019NY101,340 mi
  Power train

  Traveling at 70 mph, the transmission over heating light came on. The jeep lost all power. After about 30 minutes the light went off. We pulled to safe location. Jeep still didn't have much power. transmission sounded awful. Jeep was taken home on a flatbed. Now I am being told because it has 101340 miles the warranty IS over. dealership IS saying because the code light IS off they can't do anything.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

• Active Head Rest Inadvertent Deployment

  PE19014Opened Sep 9, 2019Closed Feb 25, 2026
  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10239957Water Quality When Mixed With Engine Coolant
• 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10231753Emissions recal U67 Catalytic Converter Efficiency
• 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
• 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10229998KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
• 10229987Hands Free Feature Inoperative
• 10229936RBZ Or RHB Radio Software Enhancements
• 10229935RBZ Or RHB Radio Software Enhancements
• 10229919Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
• 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229825RHW RHP Radio Software Enhancements
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10226273Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **U0140 - Lost Communication With Body Control Module (TIPM).** P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. **The following software enhancements are also available: Cruise control enhancements. Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only.** In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10224861Low Frequency Moan Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan is heard during the first brake apply when in reverse while the vehicle is cold or has been parked for several hours. An audio sound file of the moan can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan can be verified, the addition of the anti-vibration bracket may correct the condition.
• 10224076Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10224065Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. A)
• 10224059Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)
• 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
• 10223830Incorrect Wheel Certification Label This bulletin involves installing new wheel rim size overlay labels. Incorrect wheel rim size printed on certification label.
• 10223825Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: P0335 - Crankshaft Position Sensor Circuit. U0140 - Lost Communication With Body Control Module (TIPM). P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1.The following software enhancements are also available: Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only. Cruise control enhancements.In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10223512THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
• 10223509TRANSMISSION, 5 Speed On replacing OE transmission 05106567A$/68042567A$ with reman transmission R8142074A$ replace with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
• 10223508TRANSMISSION, 5 Speed Replacing OE transmission 05106789A$/68042789A$ with reman transmission R8142073A$ replace with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
• 10223386KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
• 10223226KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
• 10221594Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221150Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

Every Jeep Compass model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.