2025 Jeep Compass
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Compass › 2025
These records cover every 2025 Jeep Compass. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
29 complaints5 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Vehicle speed control
When driving on highway speeds, the car sometimes has a lightning bolt displayed on the dashboard and the car slows down to under 25 mph. Car needs to be parked or turned off and on again and then it can be driven to highway speeds again. Online says Electronic Throttle Control issue.
- Electrical system · Exterior lighting · Suspension
Car was shaking violently and was steadily getting worse. Automatic light dimmer had malfunctioned resulting in several instances of being pulled over. Luckily never got a citation. Started chewing the rear tires off from the first 3k miles dealer never would address the problem. Had to voluntary surrender the vehicle cause we couldn’t pay for it and not have a driving vehicle
- Power train
While driving my 2025 Jeep Compass, the vehicle displayed a “Service 4x4” warning and began producing a loud engine/drivetrain noise accompanied by severe physical jerking and you could hear the car having difficulty shifting gears once the transmission got hot enough (over 130 degrees). The…
While driving my 2025 Jeep Compass, the vehicle displayed a “Service 4x4” warning and began producing a loud engine/drivetrain noise accompanied by severe physical jerking and you could hear the car having difficulty shifting gears once the transmission got hot enough (over 130 degrees). The jerking was significant enough to affect the vehicle’s normal operation and raised concerns about maintaining control and safely driving the vehicle. The vehicle was taken to a Jeep dealership for inspection. The dealership originally diagnosed the differential as the cause of the problem and replaced the differential. Approximately 15 minutes after leaving the dealership following this repair, the same loud noise and severe jerking returned. The vehicle was immediately returned to the dealership. The dealership then diagnosed the PTU (Power Transfer Unit) as the cause of the problem and replaced the PTU. Approximately 20 minutes after leaving the dealership following the PTU replacement, the same loud noise and severe jerking occurred again. The problem has therefore occurred repeatedly and has returned almost immediately after two separate drivetrain repairs. The vehicle has been inspected and the problem has been reproduced, but the underlying cause has not been resolved. I am concerned that the vehicle may have an unresolved defect involving the AWD/drivetrain system because the same severe noise, jerking, and abnormal shifting returned almost immediately after both major drivetrain repairs. The vehicle continues to present the same safety concern. I’ve also seen other 2025 Jeep owners talk about experiencing the same issues on online forums.
- Forward collision avoidance › Warnings
I bought my jeep brand new in 2025. I have had multiple occasions where my breaks lock up when on the highway or main roads. The collision detection settings are all "OFF" since my first experience of this happening. I have taken my vehile in the jeep facility a couple of times now and they tell me…
I bought my jeep brand new in 2025. I have had multiple occasions where my breaks lock up when on the highway or main roads. The collision detection settings are all "OFF" since my first experience of this happening. I have taken my vehile in the jeep facility a couple of times now and they tell me they do not see anything coming out bad on their end when checking the system. It is still occurring. And I am taking my car back in to get it looked at again. When this happens there are no chimes, signals or anything that tells me "something is in front of me". Also when this happens there won't be a car or anything in the roadway. I could be driving a clear road at 50-60mph and it feels as if I hit a brick wall for a moment then my car just continues. Jarring me forward. I am afraid if someone is ever behind me when this happens with myself and my family in this vehicle I could get rear ended and cause a horrible accident. I'm especially fearful when driving on the highway for this to happen when someone is behind me. At this point I want a new vehicle to let me feel safe again. This should not be happening especially when I have all sensors for this turned "OFF".
- Steering · Suspension · Wheels
The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been…
The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been driving under normal driving conditions for the area; 95% highway driving. There haven't been any impacts to anything which could cause the alignment to fail this horribly so frequently. This is the only car I have ever owned that has ever needed an alignment three times in a one year timeframe. Independent service centers reproduced the first two times. The first time the mechanic informed me that it was mechanically impossible to get the car within Jeep's aligment specifications without aftermarket parts. Aftermarket parts were installed to get the vehicle within Jeep's aligment specifications due to the tires being replaced. I can personally visually inspect the tires and confirm excessive wear on 80,000 mile tires that I bought in April of 2026. The car will be taken into a dealership this time. This issue can cause the car to walk across the lane, harder than normal steering/controll, and loss of traction easier than normal on wet or slick surfaces. I can provide receipts
- Vehicle speed control
The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the…
The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the failure, the vehicle crashed into a wall causing damages to the driver’s side front bumper. A Police report was filed at the scene. The failure mileage was 2,736.
- Electrical system · Forward collision avoidance › Warnings · Lane departure › Blind spot detection
Several safety warning lights continue to appear while driving. Car slows down on its own at times. Media screen glitches as well. Dealer has worked on the car about 4-5 times. Currently, the car is with the dealer for a 3rd straight week and they claim to not have any loaners. Dealer has…
Several safety warning lights continue to appear while driving. Car slows down on its own at times. Media screen glitches as well. Dealer has worked on the car about 4-5 times. Currently, the car is with the dealer for a 3rd straight week and they claim to not have any loaners. Dealer has continuously stated that the sensor needs to be kept clean, but this is just a distraction. These cars are not safe on the road and should all be recalled as lemons. The manufacturer is using subpar systems and master technicians have been unable to completely fix the issue. These issues began to appear before car had 8k miles. This issue is frustrating and scary.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Warning message in dash stating that the drive mode is unavailable. Emergency and safety features are not functioning as they should. The emergency braking and forward collision warning doesn’t work. When driving, the warnings will go off independently and disengage. Byers Chrysler Jeep Dodge Ram…
Warning message in dash stating that the drive mode is unavailable. Emergency and safety features are not functioning as they should. The emergency braking and forward collision warning doesn’t work. When driving, the warnings will go off independently and disengage. Byers Chrysler Jeep Dodge Ram dealership in Columbus serviced the vehicle May 2026-August 2026 with support from Stellantis replaced multiple components and the harness to repair the drive system, with all failed attempts to correct the problem. On August 10, 2026 the dealership returned my car to me, citing no repair available and that a software update should correct the issue. Dealership advises the car is safe to operate.
- Engine
The contact rented a 2025 Jeep Compass. While the contact’s husband was driving approximately 70 MPH, there was a burning odor and an abnormal sound coming from the front of the vehicle. The vehicle was steered to the side of the road, and the contact and her husband observed whitish gray smoke…
The contact rented a 2025 Jeep Compass. While the contact’s husband was driving approximately 70 MPH, there was a burning odor and an abnormal sound coming from the front of the vehicle. The vehicle was steered to the side of the road, and the contact and her husband observed whitish gray smoke that eventually turned black coming from the engine compartment. The hood was opened and immediately there were flames coming from the engine compartment. The contact and her husband removed personal belongings from the vehicle. During the failure, three sheriffs pulled up behind the burning vehicle. A Police report was filed. The Fire Department arrived on the scene and extinguished the fire. There were no injuries sustained. The vehicle was towed to a tow lot and had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection
The vehicle advanced warning stystems are all failing. After multiple repair attempts this continues. Previously it resulted in failure where vehicle would not move due to advanced brake assist.
- Fuel/propulsion system
When fueling I can’t get the gas to go into the jeep it shuts off over and over takes near 20 mins to get a half a tank of fuel it’s loose in there air can’t escape I’m thinking
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
The adaptive cruise, automatic emergency braking, and forward collision warning turns off randomly and the warning lights come on saying they are not working and to take it to the dealership. This has happened around 8 to 10 times. The first being under 1000 miles. I took it to the dealership then…
The adaptive cruise, automatic emergency braking, and forward collision warning turns off randomly and the warning lights come on saying they are not working and to take it to the dealership. This has happened around 8 to 10 times. The first being under 1000 miles. I took it to the dealership then and they said nothing was wrong and I need to keep the sensors clean. It makes no difference if the car is just washed or dirty. I’ll be driving on a city street or highway and all of a sudden the warning lights are on. Sometimes they go off by themselves. Sometimes after I turn off the car they are on but when restarted they are off. Finally tonight about 5:45 on the highway multiple warning lights went on. Engine, all safety warnings, transmission warning, overheating warning. I pull over and all the transmission fluid began to pour out onto the highway. I had to pay 178.00 and wait on the shoulder of a two lane highway for about an hour and a half before the tow truck arrived. I had it left at the dealership and had to pay 80.00 to get a Lyft to my house an hour and 25 minutes away. I will find out tomorrow about the transmission failing but they won’t do anything about the other safety systems going off at random.
- Power train
Vehicle has a major safety defect unknown as to component causing. While driving at freeway speeds the vehicle suddenly has sudden jolt as if vehicle switched into park suddenly. This causes seatbelt tensioner to lock and for the 0.5 to 1 second speed reduced instantly as if slamming on brakes…
Vehicle has a major safety defect unknown as to component causing. While driving at freeway speeds the vehicle suddenly has sudden jolt as if vehicle switched into park suddenly. This causes seatbelt tensioner to lock and for the 0.5 to 1 second speed reduced instantly as if slamming on brakes causing vehicles behind to almost hit me. This has now happened on 3 separate occasions but cannot be replicated on demand by anyone. No warning lamps no indicators of anything like open door, parking brake, or any forward collision system showing on instrument panel.
- Electrical system · Parking brake · Service brakes, hydraulic
The contact's husband owns a 2025 Jeep Compass. The contact stated that while driving at undisclosed speeds, the vehicle came to an abrupt stop on several occasions. The ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer; however, the failure could not…
The contact's husband owns a 2025 Jeep Compass. The contact stated that while driving at undisclosed speeds, the vehicle came to an abrupt stop on several occasions. The ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer; however, the failure could not be diagnosed, but an unknown recall repair was performed; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the contact was informed that the failure was caused by a defective steering module. The vehicle was repaired; however, the failure persisted. The contact stated that the dealer had recently diagnosed the vehicle with an electric parking brake system failure, a stuck electric parking brake switch, and a potential signal failure. The manufacturer was notified of the failure and denied the contact’s request for buyback assistance. A case number was provided. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 21,000.
- Exterior lighting · Exterior lighting › Tail lights
See attached document for complaint.
- Air bags
The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle…
The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle was pushed into the vehicle in front, where it came to a stop. The driver-side and passenger-side air bags did not deploy. A police report was filed. The vehicle was towed to a towing yard, and afterwards, the insurance company towed the vehicle to one of their locations to inspect it and deemed it a total loss. The day after the accident, the contact went to the hospital, where the doctor diagnosed that the contact had sustained four bulging discs due to the accident. The contact was prescribed medication: steroids, anti-inflammatories, and muscle relaxers, and the contact was scheduled for physical therapy. The manufacturer was not made aware of the failure. The failure mileage was 27,218.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Fuel/propulsion system
We were driving on the highway when the car simply stopped worked. The steering wheel became hard and the gas stopped working while in the middle of the highway. Now the cars is driving but all of the safety lights are on and the safety features are not working. Last week the oil was changed and…
We were driving on the highway when the car simply stopped worked. The steering wheel became hard and the gas stopped working while in the middle of the highway. Now the cars is driving but all of the safety lights are on and the safety features are not working. Last week the oil was changed and they reviewed the car and everything was ok, now I need to keep going with my roadtrip in a car I don’t feel safe in, until we can get to a dealership. It’s a car that has 8840 miles on it, less than 6 monte and was taken in to repair the park break 3 times.
- Electrical system · Exterior lighting · Lane departure › Blind spot detection
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a…
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an email from the corporation to send the video clip to that happened on 01/11/26.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Service brakes
3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a “Needs Service Indicator” It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off.…
3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a “Needs Service Indicator” It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off. Each time the reset works for a few miles but does not solve the problem. The indicator is on again for a 4th time! I have only owned this car for 9 months! This is a major braking problem and needs to be addressed as I feel the company cares little for this safety issue.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Steering
On 6 occasions in varying driving conditions “Service AEB System Immediately” message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the…
On 6 occasions in varying driving conditions “Service AEB System Immediately” message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a “Power Steering Overheat” message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a “Parking Light Out” message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd time this week) for these issues and have shown no signs of resolution. I am seriously wanting to lemon law this vehicle at this point as it does not feel safe to operate with the many electrical faults.
- Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection · Lane departure › Warning
I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear…
I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5–10 minutes later, or even after 30 minutes to an hour of driving. There’s no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. I’ve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldn’t look at it because they had no loaner available. The third time, I left it for nearly two weeks. They said they test-drove it, the error never came on, and that Jeep engineers have acknowledged this is a known issue with some Jeep and Dodge models. I was told there may eventually be a recall or software update, possibly within a year, but no fix is available right now. I don’t feel safe driving a new vehicle with unreliable safety features that turn off unexpectedly and can’t be repaired. I rely on these systems for highway and night driving, and it’s unsettling that the dealer and manufacturer both admit to an issue but expect me to continue driving and just wait for a future update.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
I have this 2025 jeep compass and while driving in highway I’m getting the Auto emergency brake is unavailable notification in my cluster window and i’m unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue…
I have this 2025 jeep compass and while driving in highway I’m getting the Auto emergency brake is unavailable notification in my cluster window and i’m unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. It’s a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.
- Electrical system · Engine
The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact…
The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown warning lights. The vehicle was towed back to the same dealer who advised the contact that a software update had been performed, but had not informed the contact what software had been updated. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the same dealer to be diagnosed. The dealer informed the contact that there was an electrical spike or surge intermittently coming from the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,300.
- Structure › Body · Suspension · Wheels
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering…
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. That’s why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right wrist, shoulder and neck. Car went to Jim Hudson Collision Center Crystal River, FL. Car was inspected by them and the State Farm Insurance adjuster. The attached photos are from the Hudson Collision Center. I have a few taken at the accident site if you want them too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of…
The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of the failure and had sent a field technician to diagnose the vehicle, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 550.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011932"Pedestrian Emergency Braking (PEB) Radio Menu Inoperative Customers may comment on one or more of the following: Forward Collision Warning (FCW) radio menu option does not work. PEB radio menu option does not work. This bulletin involves replacing the radio and performing a PROXI configuration alignment."
- 11011923"Seatback Not Torqued Properly Customers may experience the following: Loose seatback on the passenger front seat. This bulletin involves removing the passenger seat and tightening the fasteners that join the seatback to the seat"
- 11011915"Noise From Steering Wheel While Turning Customers may comment on the following: Noise when turning the steering wheel. This bulletin involves inspecting the steering wheel operation for a noise while turning and, if noisy, repositioning the steering wheel wire harness."
- 11011753"Seatback Not Torqued Properly Customers may experience the following: Loose seatback on passenger front seat. This bulletin involves removing the passenger seat and tightening the fasteners that join the seatback to the seat"
- 11011153Label - air conditioning system
- 11011152Tube assy - fuel
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010506Turtle Icon Warning Lamp is Displayed on Cluster, No Electric Vehicle Operation or Reverse
- 11010503Unexpected Operation of the ICE (Internal Combustion Engine) Instead of Electric Operation
- 11009542MODULE Steering Control Before replacing the steering column control module (SCCM) due to front or rear windshield wiper operation / blindspot inop / lane assistant inop/ DTC B178F-15 active, please follow these steps: 1.- Refer to TSB-08-219-24 MP - Rear Windshield Wipers Operate Continuously and TSB 08-136-24 REV. A - Adaptive Cruise Control (ACC) Module Update. 2.- Verify if failure is still present (review wipers, turn signal, blindspot and lane assistant status) and if DTCs still active. 3.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion, disconnect the switches & reconnect them, and reverify the issue. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.- Do a hard reset of battery to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced.
- 11008748"Radio Over The Air Update from U31.42 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank performance pages (Rearview Camera (RVC) functions normally). Android Auto Voice Recognition (VR) inoperative. Media Tuner delayed. Charge Schedule not accepting updates via phone (RVC functions normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation Map black. Off-Road Pages inoperative (RVC functions normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC functions normally). Ghost touch on Navigation screen (RVC functions normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to U33.43."
- 11008195"Thermostat Stuck Open Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0128-00 - Termostato Eltrico - Racionalidade. Customers may also comment on one or more of the following: The vehicle does not have heat inside the cabin. The engine is running cold This bulletin involves replacing the thermostat."
- 11008145Door Ajar Light On With Door(s) Closed.
- 11007970Snap Noise From Manual Front Seat While Adjusting Or Moving Seat Track.
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007636"Rear Main Crankshaft Oil Seal Leak Customers may comment on the following: Engine oil leak. This bulletin involves inspecting for oil leaks and if necessary replacing the rear main crankshaft oil seal."
- 11007085ACC Sensor Blinded, ACC Unavailable Service Required FCW Unavailable Service Required, Adaptive Cruise Control (ACC) system disabled, Loss of Advanced Driver Assist System (ADAS) Features Messages Displayed on the Instrument Panel Cluster (IPC)
- 11006795Universal garage door opener Before replacing the Universal Garage Door (UGDO), please follow these steps: 1. Press 1 and 3 button (outside buttons) in the same time. 2. Keep them pushed for approximately 20 seconds until de LED starts to flash rapidly (Warning: If you keep pressing the HOMELINK passed the 20s, the UGDO will be blocked). (Do not repeat this steps to program the other two buttons) HomeLink feedback is located above the HomeLink button 2. An LED light will illuminate to indicate programming status
- 11006572Universal garage door opener Before replacing the Universal Garage Door (UGDO), please follow these steps: 1. Press 1 and 3 button (outside buttons) in the same time. 2. Keep them pushed for approximately 20 seconds until de LED starts to flash rapidly (Warning: If you keep pressing the HOMELINK passed the 20s, the UGDO will be blocked). (Do not repeat this steps to program the other two buttons) HomeLink feedback is located above the HomeLink button 2. An LED light will illuminate to indicate programming status
- 11006520"Thermostat Stuck Open Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0128-00 - Termostato Eltrico - Racionalidade. Customers may also comment on one or more of the following: The vehicle does not have heat inside the cabin. The engine is running cold This bulletin involves replacing the thermostat."
- 11006267"Flash: Adaptive Cruise Control (ACC) Module Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: C0063-9A - Yaw Rate Sensor - Component Or System Operating Conditions. This bulletin involves reprogramming of the ACC module with the latest available software."
- 11006210"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1D3E - Central De Controle De Injeo (ECM) - Monitoramento Interno 1 - Falha Interna No Sistema. P1D40 - Central De Controle De Injeo (ECM) - Monitoramento Interno 3 - Falha Eletrnica Interna."
- 11005723"Plant Mode Activated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C170C-00 - PBC (Event PBC Factory Mode). C1436-86 - Electric Parking Brake System Fail. C10D0 - Electronic Park Brake System Failure. Customers may experience one or more of the following: Vehicle does not accelerate properly. Anti-Lock Brakes System (ABS) warning light on. This bulletin involves replacing the ABS Module."
- 11005369SWITCH Power Window Before replacing the master window switch (Driver door window switch), please follow these steps: 1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Review window switch internal resistors, and make sure it matches the continuity chart found on service info of the switch. (649 +/- 7 Ohms when pushing UP, 2519 +/- 25 Ohms when pushing down) If an issue is found with the internal resistor or on the physical parts of the switch, please replace the switch.
- 11005358Pump - transmission oil
- 11005230oil pump - electric Please confirm that the connector for the transmission electric oil pump is fully latched in place prior to proceeding with the remaining diagnostic steps. If the DTC U0287 duplicates after securing the electric oil pump connector, please replace the electric oil pump.
- 11005011"Advanced Driver Assistance Systems (ADAS) Inoperative Customers may experience one or more of the following: Indication of sharp curve when changing lanes without activating the turn signal. ADAS disabled when changing lanes without activating the turn signal. This bulletin involves replacing and reprogramming the Drivers Assistance System Module (DASM)."
- 11004992Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults
- 11004887"Advanced Driver Assistance Systems (ADAS) Inoperative Customers may experience one or more of the following: Indication of sharp curve when changing lanes without activating the turn signal. ADAS disabled when changing lanes without activating the turn signal. This bulletin involves replacing and reprogramming the Drivers Assistance System Module (DASM)."
- 11003779CLOCKSPRING Steering Column Control Module Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
- 11002805"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
- 11002758"Steering Wheel Push Button Breakage Customers may comment on the following: One or more of the frontward steering wheel switch buttons are broken, or are inoperable. This bulletin involves inspecting all the frontward steering wheel switch buttons and possibly replacing one, or both switch banks."
- 11002425Motor - windshield wiper
- 11002024Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- 11001287"Rear View Camera (RVC) Error Customers may experience the following: RVC display has a blurry image, a blue screen and/or grid line that is not working Fig. 1. This bulletin involves inspecting the RVC for errors and possibly replacing the RVC."
- 11001249"Air Conditioning Not Blowing Cold or is Inoperative The customer or technician may describe or find one or more of the following: A/C system provides insufficient cabin cooling. Low A/C system pressure. Lack or loss of refrigerant in the A/C system. This bulletin involves performing an inspection and possibly replacing A/C lines."
- 11001235"Rear View Camera (RVC) Error Customers may experience the following: RVC display has a blurry image, a blue screen and/or grid line that is not working Fig. 1. This bulletin involves inspecting the RVC for errors and possibly replacing the RVC."
Every Jeep Compass model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.