2015 Jeep Compass

Recalls

1 recall names the 2015 Jeep Compass. Newest first.

• Steering › Hydraulic power assist › Hose, piping, and connections

  Dec 23, 2015NHTSA 15V87800060,140 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Compass and Patriot vehicles manufactured January 1, 2015, to May 11, 2015. During assembly, the power steering hose retention clamp may have been installed at an incorrect location, resulting in the detachment of the low pressure return hose.

  Risk and remedy

  Risk

  If the power steering fluid return hose detaches, it would leak fluid and increase the risk of a fire.

  Remedy

  Chrysler will notify owners, and dealers will inspect the return power steering hose clamp, repositioning the clamp as necessary, free of charge. The recall began on February 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R68.

  Full recall details →

Owner complaints

What owners report most

1. Engine30
2. Unknown or other29
3. Electrical system22
4. Air bags16
5. Vehicle speed control15
6. Seats12
7. Power train10
8. Fuel/propulsion system8
9. Electronic stability control (esc)6
10. Service brakes6

Latest complaints

• May 19, 2026TX
  Unknown or other
  Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not…

  Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not in use. This is a safety hazard because in case of an accident the headrest is not protecting our heads. I have seen many other Jeep owners having the same issue and it has not been resolved. I called one of the Chrysler dealership near me and they said I would have to pay out of pocket, which doesn't make sense since this is a Jeep failure.

• Feb 17, 2026VT95,000 mi
  Engine and engine cooling › Engine › Crank/camshaft position sensor
  The contact owns a 2015 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled. The contact stated that a pedestrian assisted with jumpstarting the vehicle, and the vehicle moved several feet but stalled again. The Police arrived, but a police report was not…

  The contact owns a 2015 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled. The contact stated that a pedestrian assisted with jumpstarting the vehicle, and the vehicle moved several feet but stalled again. The Police arrived, but a police report was not taken. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed, and DTC: P0335 (Crankshaft Sensor Failure) was retrieved. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

• Jan 2, 2026CA
  Fuel/propulsion system · Unknown or other
  I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on.…

  I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty of power but wouldn't start. After about an hour of trying it finally started up. I hadn't done anything just kept trying it. There were no warning lights, no nothing. It just started and ran fine. Now it has been about 3 weeks since that incident and it has been having many problems. It is completely unreliable and will die while I'm driving it. There is no warning lights that come on. I never know if or when it's going to do it. The check engine light will come on but when I took it to a shop to have them see what was wrong, the check engine light was not on. I have done this twice and both times the check engine light is off when I get there. It has died in the middle of traffic and starts right back up, it has done it many times and won't start up again for half an hour. There is no warning, no signs, it just does it. This of course is very unsafe and dangerous. I am at a loss as to what to do. I read there is a problem with this car and a sensor that goes bad.

• Sep 29, 2025FL
  Forward collision avoidance › Automatic emergency braking
  Component or System Involved: ABS module (Anti-lock Braking System), with apparent impact on transmission and engine performance. The component is still installed in the vehicle and available for inspection upon request. Safety Risk: The vehicle will not drive over 45 mph or exceed 3,000 RPM…

  Component or System Involved: ABS module (Anti-lock Braking System), with apparent impact on transmission and engine performance. The component is still installed in the vehicle and available for inspection upon request. Safety Risk: The vehicle will not drive over 45 mph or exceed 3,000 RPM, which presents a serious safety risk when attempting to merge, change lanes, or maintain safe speeds in traffic. The car has also shut off unexpectedly while in the driveway, raising concerns about stalling while driving. Service Confirmation: The issue was diagnosed and confirmed by Jeep Napleton in Kissimmee, FL as a failed ABS module. The replacement part has been on national backorder since March 2025. There was no ETA until September, when the estimated arrival date was September 17. That date has been pushed back several times, with the current ETA now October 8, 2025 — with no guarantee it won’t be delayed again. Inspection History: The vehicle was inspected and diagnosed by an authorized Jeep dealership (Jeep Napleton). The ABS module failure has not been inspected by police or insurance representatives. Warning Lamps and Symptoms: Dashboard warning lights for ABS, transmission, and check engine have been on consistently. Symptoms first appeared in March 2025. The car has about 100,000 miles on it.

• Aug 2, 2025FL
  Seats

  Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and there’s tons of reports of this exact issue with no way to repair it or recall it. There’s only the option to replace it from a parts store and it’s $500. Please enforce this as a recall.

• May 29, 2025VA
  Seats › Front assembly › Head restraint
  The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it…

  The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

• Mar 31, 2025NJ154,500 mi
  Air bags
  The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local…

  The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.

• Jan 4, 2025MA
  Seats

  Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.

• Dec 31, 2024MI
  Power train
  The minute the front tires start to slip on any surface, I lose power in the engine, I don't have front wheel drive or 4x4. The 4x4 light comes on the dash with an exclamation point and flashes. It rear drive shaft doesn't engage. This makes my vehicle useless. The smallest amount of mud, snow or…

  The minute the front tires start to slip on any surface, I lose power in the engine, I don't have front wheel drive or 4x4. The 4x4 light comes on the dash with an exclamation point and flashes. It rear drive shaft doesn't engage. This makes my vehicle useless. The smallest amount of mud, snow or ice/slush-the vehicle just doesn't work. Its very dangerous to be driving when this happens! I've seen some jeep Cherokees being recalled for the PTU (power train unit), but that's only something with the computer system. This problem I'm experiencing makes me believe the PTU is no good, and if that's the case this is going to be at least a $2500 fix or more!! I am not the first owner on this vehicle, I think I'm the 2nd. Why doesn't Chrysler give a full powertrain warranty regardless of which owner you are?!

• Aug 10, 2024IL
  Air bags · Service brakes · Unknown or other
  This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50…

  This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.

• Jul 15, 2024OK
  Engine · Unknown or other

  I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.

• Jun 27, 2024OK
  Electrical system · Engine
  It’s been over a year since I’ve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesn’t appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and…

  It’s been over a year since I’ve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesn’t appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and I will lose power steering. This has left me stranded in the middle of roads and on highways numerous times. The only thing I can do is put the car in park, turn the ignition off, put my safety hazards on, and pray no one hits me until it starts back up again. This has been a big mystery as no indicator lights appear on the dash board, nor do any codes appear on the reader when plugged into the vehicle. Many others Jeep owners have experienced this exact same issue and I have not been able to find the root cause of the issue and neither have the Jeep manufacturer dealerships.

• Jun 19, 2024GA
  Service brakes · Vehicle speed control

  ABS and anti-slip Lights they are on

• Jun 18, 2024NY59,329 mi
  Fuel system, gasoline · Seats › Front assembly › Head restraint
  The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after…

  The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.

• Apr 13, 2024NJ
  Engine · Unknown or other · Vehicle speed control
  My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes…

  My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple times that I refuse to drive it now. The last time I drove it, it was going 10 mph and I was reversing into my driveway and the car randomly sped up while I was reversing then went back to going super slow. I know someone in the same area as me with a jeep and she said her jeep has been doing similar things and the dealerships don't know what's wrong with it. The car has a mind of its own and is unsafe to me the driver and the drivers around while it is on the road. Nothing was wrong with my car prior to this... this randomly started happening and never stopped months later.

• Jan 24, 2024CO
  Seats
  Passenger Headrest popped off (AHR deployed) while I was driving. After further inspection the plastic pieces inside that holds the whole headrest together broke off. I researched this issue on google and there has been a lot of complaints with this happening and even a class action lawsuit back in…

  Passenger Headrest popped off (AHR deployed) while I was driving. After further inspection the plastic pieces inside that holds the whole headrest together broke off. I researched this issue on google and there has been a lot of complaints with this happening and even a class action lawsuit back in 2020. I tried to replace the part but the dealership wants over $500 for just the replacement even though this is a known defect with the headrests in 2010-2017 Jeep Compasses.

• Oct 8, 2023IL
  Unknown or other
  The past month or 2, I started having issues with my car where it would stop while driving. The engine is running, but my car would slow down, brakes and wheel would stop and I’m not able to move after that. Luckily none of this has happened on the expressway, but I am always concern if it were to…

  The past month or 2, I started having issues with my car where it would stop while driving. The engine is running, but my car would slow down, brakes and wheel would stop and I’m not able to move after that. Luckily none of this has happened on the expressway, but I am always concern if it were to happen at a high speed that an accident could happen, plus I’m a mother of 2 so I’m even more cautious when driving it. My father checked it and got a code of P0007 “Fuel Shutoff Valve Control Circuit High” I had 2 different mechanics look into it and both stated fuse box (while the last mechanic said he got the same code my dad did as well) I took it to the dealer recently and was told ABS module but currently on backorder.

• Oct 3, 2023CA180,000 mi
  Engine
  The contact owns a 2015 Jeep Compass. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, while coming to a complete stop, the accelerator pedal was depressed; however, the vehicle failed to accelerate immediately. The vehicle…

  The contact owns a 2015 Jeep Compass. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, while coming to a complete stop, the accelerator pedal was depressed; however, the vehicle failed to accelerate immediately. The vehicle was taken to the auto zone, where codes P0420 and P0430 (Catalytic Converter) were illuminated. The vehicle was taken to the dealer for recall repair: 15V878000 (steering); however, the dealer informed the contact they were unable to perform the recall repair due to a restriction on the vehicle for a rebuilt title. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

• Jun 26, 2023NY
  Structure › Body · Unknown or other · Wheels
  Prior to the failure of the rear drive axles there were 2 instances of the 4WD lamps coming on. Reset the lever and light went out.Another instance had the ABS light come on.After several miles the light went off. The next morning while driving to the independent repair shop the car completely…

  Prior to the failure of the rear drive axles there were 2 instances of the 4WD lamps coming on. Reset the lever and light went out.Another instance had the ABS light come on.After several miles the light went off. The next morning while driving to the independent repair shop the car completely stopped on a Blvd in the middle of traffic.Luckily I was not rear ended by another vehicle.The car needed to be towed to the shop. Upon inspection by the tech was the rear drive axles had become corroded and needed to be replaced.As well as the backing plates.The vehicle is 8 years old and has 62,000 miles.

• Jun 20, 2023MD
  Unknown or other

  As I was turning left at a green light my engine stopped and I was unable to move the wheel. I was able to restart it but that was extremely scary and I have looked up the issue and it is not just me as alot of other Compass owners are reporting the same issue. The vehicle is immaculately maintained as my husband is a certified mechanic. A recall needs to be issued for whatever this is.

• Jun 13, 2023PA
  Electrical system
  2months after purchase with only 42000 miles check engine light and ETC lights come on, horn stopped working, am/fm radio no longer working. Sometimes when check engine light and ECT lights come on, vehicle loses acceleration or accelerates on its on. Other times while driving engine stalls. Radio…

  2months after purchase with only 42000 miles check engine light and ETC lights come on, horn stopped working, am/fm radio no longer working. Sometimes when check engine light and ECT lights come on, vehicle loses acceleration or accelerates on its on. Other times while driving engine stalls. Radio and horn have not worked since. Vehicle has been repaired several times by previous owner. Multiple stored codes when read at dealer. Dealer has no idea what is causing problems.

• May 13, 2023OH
  Electrical system
  At 80000 miles stated doing weird electrical issues windows wouldn’t go up or down then they would auto lock on the doors wouldn’t kick in for miles then it stalled in traffic tried to restart sounds like starter is engaged already there crankshaft position sensor code so we replaced it it was fine…

  At 80000 miles stated doing weird electrical issues windows wouldn’t go up or down then they would auto lock on the doors wouldn’t kick in for miles then it stalled in traffic tried to restart sounds like starter is engaged already there crankshaft position sensor code so we replaced it it was fine for a couple months dies again in traffic was told starter replaced it it started once then sounded like the starter was already engaged when we went to start it later. Took to shop and had electrical systems checked and it is the TIPM that is bad I see this issue coming up often when I searched the internet for some information on the issues I was having Currently still in the shop awaiting parts and repair

• Feb 4, 2023KS
  Electrical system · Power train

  Since I bought the vehicle in Nov 2022 it has been in the repair shop 3 times for the check engine light being & the traction light being on. The Cam Shaft Sensor has been changed . At least twice. Place Codes have been reset

• Dec 5, 2022VA
  Engine

  My car just stops running when traveling down the road. This is very dangerous. I loss ability to excelerate and i loss power steering. I do not get any warning lights or any Thing.

• Oct 28, 2022PA
  Structure › Body · Unknown or other

  Rear frame is rusted to the point that it is unsafe to drive as per Monroeville, PA Chrysler/ Jeep. I included some images and the cost of repair from the dealership. I am having the repairs done at this dealership. Please extend the warranty to Jeep Compasses. Mine is a 2015 and it is unsafe to drive and is costing me more money to replace tires.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Stall from Crankshaft\Camshaft Failure

  RQ22002Opened Jul 22, 2022Closed Jun 16, 2025
  On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure…

  On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles.  Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall.  On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA.  The first letter was sent on August 15, 2022, and the second on July 12, 2024.  Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal.  The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor.  Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP.  These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start.  For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect.  FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population.  In addition, ODI is not aware of any related vehicle crashes or injuries in that time.  Given these facts, a safety-related defect trend has not been identified at this time.  Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

• Active Head Rest Inadvertent Deployment

  PE19014Opened Sep 9, 2019Closed Feb 25, 2026
  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

• Electrical overstress

  EA19001Opened Apr 19, 2019Closed Sep 19, 2024Recall 20V024
  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…

  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10239957Water Quality When Mixed With Engine Coolant
• 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10232007MIL Illumination, P219A, P050B And Cold Start Improvements
• 10231753Emissions recal U67 Catalytic Converter Efficiency
• 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
• 10230183No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10229998KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
• 10229987Hands Free Feature Inoperative
• 10229977Key Code Missing
• 10229919Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10229212Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level. A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
• 10228142Pentastar Oil Filter Adapter
• 102281332.0L Or 2.4L Long Block Replacement
• 102281022.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
• 102280983.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10224875Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about 120,000 of the above vehicles may be missing emission control information. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. Incorrect VECI label information could result in denial of vehicle registration for the vehicle in the state of California. A new VECI label must be installed.
• 10224871Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
• 10224861Low Frequency Moan Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan is heard during the first brake apply when in reverse while the vehicle is cold or has been parked for several hours. An audio sound file of the moan can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan can be verified, the addition of the anti-vibration bracket may correct the condition.
• 10224647Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: **P0335 - Crankshaft Position Sensor Circuit. P0456 - Evap System Small Leak.** P219A - Bank 1 Air Fuel Ratio Imbalance. P050B - Cold Start Ignition Timing Performance. Other software enhancements included that will address some customers concerns: **Cruise control acceleration rate may be considered objectionable to some customers if the accel button is held down. Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only.**
• 10224641Flash: Wireless Control Module (WCM) Diagnostic And System Enhancements This bulletin involves updating the Wireless Control Module (WCM) with new software. A small number of customers may experience a no crank, no start or Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs): B1A25 - INVALID KEY. B1A29 - SKIM Basestation Mismatch.
• 10224076Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10224065Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. A)
• 10224059Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)
• 10224022(Rev. A) Power Inverter Load Ratings
• 10223865Radiator Hose, Radiator Cap This GPOP is for two issues: 1) Part Number 05058172A. Look for folded hose at the clamped end of the hose 2) Part Number 4596198. If leak is coming from the cap, change only the cap and retest.~ For any questions about this TechTip call Sergio Santi. cell phone: (248) 613-1978 If no response in 15 minutes, please continue with repair.~
• 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

Every Jeep Compass model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.