2019 Jeep Compass
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Compass › 2019
These records cover every 2019 Jeep Compass. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2019 Jeep Compass. Newest first.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Risk and remedy
Risk
Reduced visibility increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk and remedy
Risk
A reduction of braking performance can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Owner complaints
331 complaints13 involved a crash2 involved a fire5 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting
I am reporting ongoing safety concerns involving my 2019 Jeep Compass Trailhawk, including unexpected engine shutdowns, repeated battery failures, electrical malfunctions, and recurring check engine warnings despite regular maintenance and multiple repairs. In 2023, the vehicle’s automatic…
I am reporting ongoing safety concerns involving my 2019 Jeep Compass Trailhawk, including unexpected engine shutdowns, repeated battery failures, electrical malfunctions, and recurring check engine warnings despite regular maintenance and multiple repairs. In 2023, the vehicle’s automatic start-stop system malfunctioned, causing the vehicle to shut down completely while I was traveling on the expressway. This created an extremely dangerous situation. The vehicle was towed for inspection, but no problem was identified. After being jump-started, the vehicle operated normally. In September 2024, both the main battery and auxiliary battery were replaced. However, the vehicle continued shutting down and requiring jump-starts. I subsequently took it to the dealership, where wiring connected to the battery system was replaced. The vehicle operated normally for several months following this repair. Since purchasing the vehicle, I have also experienced intermittent electrical malfunctions involving the radio and infotainment system. The radio unexpectedly shorts out, and the display screen goes completely black before eventually restoring itself. Additionally, during each of my last four routine oil changes, the vehicle has died or failed to restart, requiring a jump-start. Approximately one to two weeks after these maintenance visits, the check engine light illuminates. The vehicle has consistently received regular maintenance, yet these problems continue despite battery replacements and dealership repairs. My greatest concern is the possibility of another unexpected engine shutdown while driving, particularly at highway speeds. The 2023 expressway incident placed my safety and the safety of other motorists at risk. I am requesting an investigation into potential defects involving the automatic start-stop system, electrical system, battery management system, and related components. I am also requesting a review of similar complaints, recalls, and manufacturer servic
- Engine
In July 2024 the engine blew a rod causing catastrophic engine failure causing our daughters Jeep while driving down [XXX] in San Antonio to lift off the ground from the force and leaving her no where to get to safety with no shoulder. Only being some months and 1505 miles out of warranty they…
In July 2024 the engine blew a rod causing catastrophic engine failure causing our daughters Jeep while driving down [XXX] in San Antonio to lift off the ground from the force and leaving her no where to get to safety with no shoulder. Only being some months and 1505 miles out of warranty they denied any goodwill. This specific engine was the same motor that was involved in the Wood, et al. v. FCA US, LLC class action lawsuit. The Jeep was well maintenanced and no indication of any problems prior to the abrupt explosion under the hood while she was driving causing all fluids to immediately start pouring from the Jeep and leaving her little time to get to safety before the Jeep came to a stop and shut down. Where she was stranded was on one of the most dangerous parts of the highway on [XXX]. Now all motor mounts that we had just replaced in March of 2024 are bad, leaving to wonder if it was because a new engine was put onto compromised motor mounts in 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
After making a stop at a stop light the start/stop feature turned the vehicle off. When releasing the break instead of the car restarting, the vehicle stalled and applied the parking break.
- Unknown or other
The Jeep randomly said stop/safely vehicle will turn off soon and it quit and left me stranded at 11pm. I have taken it to several shops and no one seems to know how to fix the issue.
- Electrical system · Unknown or other · Visibility/wiper
The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility…
The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility, and places the vehicle in direct violation of Federal Motor Vehicle Safety Standard No. 111 (FMVSS 111) regarding mandated rear visibility.Furthermore, this total hardware failure completely locks out access to all internal vehicle safety, climate, and driving settings that are exclusively controlled via the touchscreen. The system failed prematurely roughly one year after purchase under normal operating conditions. This issue mirrors the symptoms of major backup camera recalls issued by Stellantis for newer model years, but my 2019 VIN is currently excluded. The manufacturer has quoted over $2,000 to repair this known component defect, which consumer data shows is linked to inadequate internal thermal management and overheating design flaws. I am filing this report to urge the NHTSA to investigate and mandate an expansion of the backup camera recall to include vulnerable 2019 vehicle batches. The Uconnect screen failure occurred simultaneously with a total loss of the Engine Stop/Start (ESS) system and a complete loss of illumination on the electronic gear shifter assembly, indicating a critical cascading failure within the vehicle's low-voltage electrical distribution network
- Engine · Power train · Vehicle speed control
When driving it will randomly stall out/shut off in the middle of an intersection or just while driving in general. While also giving a message about the coolant temperature
- Air bags
I was rear ended at a high rate of speed airbags didn’t deploy
- Air bags
The contact owns a 2019 Jeep Compass. The contact stated that while the vehicle was parked, the driver’s side side-curtain air bag deployed unexpectedly. There was no injury reported. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
- Electrical system · Engine
While driving through a tunnel in Boston, MA, the vehicle shut off completely without warning and could not be restarted. The dashboard displayed multiple warning lights and the engine would not crank (clicking sound only). I was stranded inside an active tunnel in live traffic, requiring a…
While driving through a tunnel in Boston, MA, the vehicle shut off completely without warning and could not be restarted. The dashboard displayed multiple warning lights and the engine would not crank (clicking sound only). I was stranded inside an active tunnel in live traffic, requiring a Massachusetts State Police response and a tow. The dealer diagnosed a shorted starter, and during the same repair found the radiator leaking from its lower corner seam with no coolant remaining in the system (dealer repair order 316800, at 66,453 miles). An independent repair shop had documented dried coolant residue under the radiator three months earlier at 63,656 miles, indicating the leak had been developing. This vehicle also has a history of auxiliary battery failures affecting the stop/start system: the auxiliary battery failed at 22,517 miles and was replaced under warranty, and failed again at 58,094 miles. A sudden engine shutdown in a tunnel with no ability to restart is a serious safety hazard, and I am filing this complaint to document the failure. Repair invoices are available and can be uploaded.
- Electrical system · Service brakes · Unknown or other
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over…
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction control, brake, check engine, and service transmission warnings. At the same time, the digital speedometer changes to "--" and stops displaying vehicle speed. On one occasion, the analog speedometer also dropped unexpectedly. The most serious incident occurred after these warnings appeared while I was driving. I pulled over, shifted into Park, and attempted to turn the vehicle off, but it would not shut down for approximately 30 seconds. During that time, the brake warning light flashed continuously, indicating a possible electrical or communication failure. After restarting, some warnings cleared, but the check engine light remained on. Although the brake pedal still felt normal, I temporarily lost multiple electronic safety systems, including ABS, traction control, and the vehicle speed display. These failures occurred on a public roadway without warning, creating a significant safety risk and reducing my confidence that the vehicle will respond properly during an emergency. A diagnostic scan retrieved multiple communication-related fault codes, including U0002-00 (CAN Bus Off), U0121-00 (Lost Communication with ABS Module), U0129-00 (Lost Communication with Brake System Control Module), U1110 (Lost Vehicle Speed Message), U1120 (Lost Wheel Distance Message), U1141 (Lost Brake and Torque Message), and U12A8 (Lost Communication with Master Cylinder Pressure Sensor). The problem is intermittent, often clears after restarting, and is difficult to diagnose. Because it affects critical safety systems while the vehicle is in motion, I believe this represents a serious safety
- Electrical system
The auto start/stop feature will fail at random when I come to a stop. My vehicle will shut off and the parking brake will turn on, leading to delays in traffic and unsafe traffic situations. I have had my battery replaced, so this has occured with new batteries and nothing wrong with my car.
- Back over prevention › Rearview system braking · Electrical system · Visibility/wiper
The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.
- Electrical system · Engine · Power train
Experienced countless "high coolant temp" followed by power loss and engine shutoff, yes—while driving—like everyone else. NHTSA CAMPAIGN: PE22013 Search it and read. They investigated it already & ruled it not dangerous enough. It took me spending so much money trying different fixes, then…
Experienced countless "high coolant temp" followed by power loss and engine shutoff, yes—while driving—like everyone else. NHTSA CAMPAIGN: PE22013 Search it and read. They investigated it already & ruled it not dangerous enough. It took me spending so much money trying different fixes, then countless hours searching for a solution to finally realize that full investigation case was tucked away years ago. No big deal apparently. The conclusion gets it wrong of course. Part of the ruling claiming no safety risk is based on implying the car starts back right after engine loss and that's simply not true. Twice mine wouldn't start back after the incident, not immediately not within 30 minutes. Only once did it fail, then restart after. I've read through the hundreds of similar complaints and many are stranded after it happens as well. But there's definitely one thing in common EVERYONE'S DRIVING DOWN THE ROAD WHEN IT HAPPENS. This is a severely dangerous issue, putting peoples lives at risk. This is 100% on the manufacturer to bring to light and shamefully haven't. This started last summer for me and I didn't post about it but seeing brand new report still being added irks me. It didn't happen over the winter. And no it wasn't the alternator, battery, fuses, radiator, or injector.. I (understandably) heard it all and tried it all. Honestly I let it sit for a while and it stopped. The issue is unpredictable and undetectable by mechanics. Not sure what else you need.
- Engine
I have to continually add motor oil to my engine. Every 1,000-1,500 miles I need a quart of oil added. There should be a recall to address this issue.
- Electrical system · Unknown or other
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black .…
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really bad. I went to dealership and no recalls on that particular item .
- Unknown or other
Hearing a humming noise but when locked in 4wd lock it goes away. This is the clutch plates in the rear differential chattering and binding up. Over time this will wear bearings and gear out which in turn will lock up the rear differential causing a accident by loss of control. Jeep covered this…
Hearing a humming noise but when locked in 4wd lock it goes away. This is the clutch plates in the rear differential chattering and binding up. Over time this will wear bearings and gear out which in turn will lock up the rear differential causing a accident by loss of control. Jeep covered this problem up by a software update to the computer. All this does is change the behavior of the system as a whole not fix the problem. They need to recall it and change the rear differential and fix the clutch plate dragging that is causing all these issues
- Air bags · Seats
i rearended someone around 30 miles an hour going around a turn and my airbags did not deploy and my seat was so uncomfortable my hips are a little fucked up
- Electrical system · Engine · Unknown or other
Car jerks and temp gadgets jumps too high. Message reads high coolant temperature.
- Unknown or other
Vehicle message states Stop safely vehicle will shut off soon
- Electrical system · Engine · Service brakes
After replacing both batteries in my jeep compass 2019. The “Stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!
- Electrical system · Exterior lighting · Vehicle speed control
It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm…
It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the BCM was the problem, however, it was confirmed the problem was not fuse, battery, or engine related. No inspection of the component or vehicle to date. No warning lamps or messages appeared. It was raining outside, the vehicle started as normal, and moved as normal for approximately five minutes, then suddenly the vehicle stopped accelerating forward placing myself and others in harm's way.
- Electrical system · Engine · Vehicle speed control
-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with…
-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelerate to the flow of oncoming traffic. My 6 year old child was in the vehicle with me. -Yesterday I stopped for gas & turned the engine off, then it would not start up again. Another person used their vehicle to jumpstart the jeep with jumper cables. The dash showed there was a “coolant issue” and to check the engine. The jeep was inspected today and serviced with no issues to the battery, it was not the cause. -Previously on multiple occasions the front screen for the radio would not turn on, has glitched and flickered, would not connect to cords plugged in for carplay, chargers will not charge the phone/connect inconsistently (multiple different chargers, worked in other vehicles/outlets), screen would be black but radio would play and unable to turn off/adjust the volume, screen “buttons” will not work/respond to touch often. I have video of this happening, unable to upload footage to this complaint. Can provide if necessary. -Per the service dept at Tyrone Ford Dealership, the O2 sensor is on along with several other codes regarding this issue. This is a manufacturer’s defect, not a user error. It is a safety concern and is not something the consumer should be held accountable to pay for/fix. This is poor craftsmanship on Jeep’s part and needs resolved on their dime, not a single mother’s.
- Engine
I was driving to work at about 4:30am and was stopped at a stoplight. When the light turned green I tried to accelarate and the engine stalled. The engine temperature warning light came on. I waited a few minutes and the vehicle started right up.
- Engine
I was driving home from work and stopped at the stoplight. When the light turned green, I tried to accelerate and the engine stalled. The service engine, electronic throttle control and the stop/start system warning lights all came on. I waited a few minutes and restarted the engine.
- Engine · Fuel/propulsion system
Going into a turn oil light flashed briefly and car completely shut down mid turn this happend 2 times in a month I have previously logged a complaint where the start stop did a similar shutdown in middle of driving this IS extremely dangerous the issue IS all over the forums on jeep someone will die as a result of this and nothing IS being done its a real life saftey issue!!!
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- False overheat leading to loss of motive power
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle…
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11008145Door Ajar Light On With Door(s) Closed.
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 11004839"Management Procedure for Customer Issues in Connected Services Customers may experience the following: Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."
- 11004151Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
- 11002828"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
- 11002805"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
- 11002425Motor - windshield wiper
- 11001037Door Ajar Light On With Door(s) Closed.
- 11000866Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
- 10251785SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10248009Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ? P141B - Starter Control 1 Circuit Performance. ? P141C - Starter Control 2 Circuit Performance. ? P26E4-64 - Starter Control 2 Circuit Signal Plausibility Failure. ? P0615-64 - Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? **A difference in the set cruise control speed and actual speed on the odometer (i.e. driver sets 100 kph (62 mph), vehicle will hit a max of 95 kph (59 mph) and cruise at 95 kph (59 mph)) (Sales Code ED6 Only).** ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 c (104 f) (EE with Sales Code ED6 Only). ? Vehicle will intermittently not start (South Korea Only). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster (IPC). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.
- 10247995Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10247953Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10243172Low Charging Voltage Displayed On Cluster
- 10243153Apple CarPlay Does Not Work Or Not Connecting
- 10242779Customer Satisfaction Notification ZD7 - Radio Software update
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10241056Customer Satisfaction Notification ZD7 - Radio Software Update
- 10240004SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- 10240002Customer Satisfaction Notification ZD7 - Radio Software Update
- 10239957Water Quality When Mixed With Engine Coolant
- 10239857HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
- 10239856HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
- 10236969Mirror
- 10236957Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234482Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ? P141B - Starter Control 1 Circuit Performance. ? P141C - Starter Control 2 Circuit Performance. ? P26E4-64 - Starter Control 2 Circuit Signal Plausibility Failure. ? P0615-64 - Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? **A difference in the set cruise control speed and actual speed on the odometer (i.e. driver sets 100 kph (62 mph), vehicle will hit a max of 95 kph (59 mph) and cruise at 95 kph (59 mph)) (Sales Code ED6 Only).** ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 c (104 f) (EE with Sales Code ED6 Only). ? Vehicle will intermittently not start (South Korea Only). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster (IPC). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.
- 10234468Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10234424Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10231815Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
- 10231780Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate Matter Sensor Circuit High. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. P24AF-00 - Particulate Matter Sensor Circuit Performance. P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. P24B7-00 - Particulate Matter Sensor Heater Resistance. P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. P2002-00 - DPF Efficiency Based On PM Sensor Monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. U02A3-00 - Loss of Communication with PM Sensor Module.** P24B2-00 - Particulate Matter Sensor Circuit Intermittent (EBS Sales Code only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1 (EBS Sales Code only). P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1 (EBS Sales Code only). Customers may also experience one or more of the following: The Engine Stop/Start (ESS) system remains in the last used state and does not default back to ON for each key cycle as designed (Vehicles on the RSU VIN list only). This bulletin involves reprogramming the PCM with the latest available software.
Every Jeep Compass model year
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