2001 Mazda Mpv
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2001 Mazda Mpv. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2001 Mazda Mpv. Newest first.
On certain minivans equipped with cruise control, the cruise control actuator cable may be broken due to insufficient strength (group 1). also included are certain 2000-2001 minivans equipped with cruise control built between march 31, 1999 and march 31, 2001, that have had the cruise control repaired and possibly had a defective cable installed during…
Risk and remedy
Risk
It IS possible that the broken actuator cable may be out of position and could interfere with the operation of the accelerator cable, preventing a decrease in engine speed while driving, increasing the risk of a crash.
Remedy
Dealers will replace the actuator cable. owner notification for vehicles involved in group 1 began on july 7, 2004. owner notification for vehicles involved in group 2 began on september 10, 2004. owners should contact mazda at 1-800-222-5500.
On certain passenger vehicles, some of the passenger air bag modules were not properly welded and may not deploy in a collision.
Risk and remedy
Risk
The seat occupant may not be properly protected in the event of a collision, increasing the risk of personal injury.
Remedy
Dealers will replace the passenger air bag module. owner notification began october 4, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500.
Vehicle description: certain MINI vans without anti-lock braking systems (ABS) fail to comply with the requirements of federal motor vehicle safety standard no. 135, "passenger car brake systems." due to inappropriate brake pipe layout, these vehicles do not meet the brake stopping distance with partial failure requirements of the standard.
Risk and remedy
Risk
If partial failure occurred in the braking system, the stopping distance of the vehicle could increase, increasing the risk of a crash.
Remedy
Dealers will modify the brake system. owner notification began january 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500, option #4.
Owner complaints
70 complaints10 involved a crash2 involved a fire20 injuries
What owners report most
Latest complaints
- Electrical system · Power train · Unknown or other
When I initially bought this vehicle it had been through previous owners and I have been trying to fix things but am a single mother of three and I just can afford much but I happen to put the yr make and model into the google one day and notice of recalls and as I read the same as whats I had…
When I initially bought this vehicle it had been through previous owners and I have been trying to fix things but am a single mother of three and I just can afford much but I happen to put the yr make and model into the google one day and notice of recalls and as I read the same as whats I had already noticed had already happened and I figured I could live with it but I woke up one morning got in it and boom driving for ten minutes and boom all of a sudden I have no gears and then I get 1ST and nothing else then eventually no reverse , so after almost getting stuck in the cold streets with a baby and my friend, I barely made it home I wanna know why such a nice vehicle IS so fuct!!! And why did I get a bunk deal. Like I thought this was my break finally I wont have to worry so much about a vehicle just the other stuff, but to my dismay........... Here we are?????? And if you happen to contact me I can then explain in detail the destruction of this vehicle
- Structure › Body · Unknown or other
My brothers mazda mpv 2001 van has a musty or freon leaking like smell not sure what but when air conditioning IS on it's really bad IS this harmful to breath for long periods of time for adults and children. I read up on manufacturer defects an no recall was assigned or brought up but several an I…
My brothers mazda mpv 2001 van has a musty or freon leaking like smell not sure what but when air conditioning IS on it's really bad IS this harmful to breath for long periods of time for adults and children. I read up on manufacturer defects an no recall was assigned or brought up but several an I mean several complaints and recommended things to do about this ) smell issue) IS know by the manufacturer company but om all my research an findings contain no evidence of dealships seeling these vehicle have no record of doing any replacement of parts or maintenance on effective moldy or freon smell maintenance coming from vents only replaced cabin filter on few occasions .the manufactures cause says different please investigate because of it IS a mold issue and parts can be replaced because of bad design or even lack of maintenance done at dealership a recall should be the result.i will encourage the nutsa to try first try an get any certified anderson dealership to identify presents of mold coming from vents what they did resolve issue, what they replaced,how often and critical it IS to do so because of mold or such unsafe fumes coming in through vents indirect contact with children over long periods of time. How many accounts have there beem or medical respitory faults subject to ever though public was not aware that these mazda vehicles are subject to mold after even a short time driving depending on humidity driving conditioms to me that should be manufacturer company default or recall .a mold issue iin a short or long term with any vehicle should be brought to serious..... Serious. public attion. Another stupid question that could be asked if even serviced property how does the certified shop or dealership prove that all or 99% or whatevet the good or bad of air IS being distributed throughout the vehicle.
- Electrical system · Exterior lighting
Headlight malfunction mazda mpv 2001 while driving my mpv on city streets & freeways, the low beams flicker, or turn off, and the high beam indicator illuminates on dash board. However the high beams do work. when this occurs it persists both when stationary or in motion. The low beams will…
Headlight malfunction mazda mpv 2001 while driving my mpv on city streets & freeways, the low beams flicker, or turn off, and the high beam indicator illuminates on dash board. However the high beams do work. when this occurs it persists both when stationary or in motion. The low beams will intermittently and momentarily turn on, later the "high beam" indicator will illuminate that the low beams off again. no reason. I cannot drive at dusk or at night due to the issue of never knowing if the low beams will work or not! If I drive with high beams all other motorists are honking or bothered. I have had the bulbs checked and replaced as well as the fuses, all check out good. an electrical specialist advised that I call mazda and enter complaint due to safety issues, because he cannot trace any faulty wiring. troubleshooting this has been very costly. They had to review the schematic of the switches on the steering column as well as connections to headlights - no anomalies found. mazda has responded to my request for assistance.
- Structure › Body
The spare tire winch mounted centrally under the passengers side second row seat will corrode and jam not allowing for access to the spare tire in a road side emergency.
- Air bags
TL* the contact owns a 2001 mazda mpv. The contact stated that after starting the engine, the front passenger seat side airbag erroneously deployed as the passenger was getting into the vehicle. The passenger suffered an injured back during the incident. The contact indicated that during the…
TL* the contact owns a 2001 mazda mpv. The contact stated that after starting the engine, the front passenger seat side airbag erroneously deployed as the passenger was getting into the vehicle. The passenger suffered an injured back during the incident. The contact indicated that during the deployment the air bag did not inflate but was visible from the side of the passenger seat. The vehicle was not diagnosed or repaired. The manufacturer was no notified of the failure. The failure mileage was 135,446.
- Air bags
On may the 5TH 2014 while sitting still and the engine not running the passenger seat airbag deployed causing deep bruising and a cracked rib to my daughter who was sitting in the seat at the time. Since then I have been afraid to drive my vehicle which IS a 2001 mazda mpv. This IS the only vehicle that I have and can not afford another because I am disabled and draw ssi. Please help! *tr
- Air bags › Frontal
TL* the contact owns a 2001 mazda mpv. The contact was driving 55 mph when the contact crashed into another vehicle. The contact's vehicle then spun around and crashed into the same vehicle a second time from the front end. The contact stated that the air bags did not deploy. The contact and the…
TL* the contact owns a 2001 mazda mpv. The contact was driving 55 mph when the contact crashed into another vehicle. The contact's vehicle then spun around and crashed into the same vehicle a second time from the front end. The contact stated that the air bags did not deploy. The contact and the other driver were injured and a police report was filed. The contact stated that the manufacturer refused to inspect the vehicle for the air bag failure. The contact referenced nhtsa campaign ID number: 02v196000 (air bags: frontal) . The failure and the current mileages were 120,000. updated 02/02/12*lj updated 02/08/12
- Air bags
TL* the contact owns a 2001 mazda mpv. The contact was driving 35 mph when the front driver side air bag deployed independently. The contact was not injured by the air bag and the vehicle was taken to the dealer for inspection. The dealer advised that a rubber duck under the seat caused the air bag…
TL* the contact owns a 2001 mazda mpv. The contact was driving 35 mph when the front driver side air bag deployed independently. The contact was not injured by the air bag and the vehicle was taken to the dealer for inspection. The dealer advised that a rubber duck under the seat caused the air bag to deploy. The diagnostic test stated that something metal caused the air bag to deploy. The contact called manufacturer regarding the air bag failure and they stated there was nothing they could do regarding the repair. The contact stated the vehicle was unsafe to drive and feared that the front driver side air bag would deploy without warning. The failure mileage was 109,000.
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor · Power train › Automatic transmission
Tl*the contact owns 2001 mazda mpv. While driving approximately 65 mph, the contact noticed smoke or steam around the vehicle. The contact was able to exit the highway and contacted aaa to have the vehicle towed to the dealer. The contact did not know what caused the failure. The transmission and…
Tl*the contact owns 2001 mazda mpv. While driving approximately 65 mph, the contact noticed smoke or steam around the vehicle. The contact was able to exit the highway and contacted aaa to have the vehicle towed to the dealer. The contact did not know what caused the failure. The transmission and catalytic converter were replaced. The vehicle was repaired. The failure mileage was 112,954. updated 03/08/11 *bf updated 05/24/11 updated 12/20/11 *cn
- Power train
Mazda mpv's oxygen sensor bank2, sensor1 wire circuit burned up. have to replaced the oxygen sensor. there was no fire on my mpv but if I didn't have it fix fast it could cause fire. *Tr
- Power train › Automatic transmission
2001 mazda mpv van transmission quit at 150,000. I was told it already been replaced once . Wont shift pass second . Estimate cost repairs are $2599.00. *Tr
- Electrical system › Ignition › Switch
TL* the contact owns a 2001 mazda mpv. The contact stated the vehicle was shut off and in the park position. As the contact exited, the vehicle began to roll backward until crashing into a tree. The dealer contributed the failure to a faulty ignition switch. The ignition switch was replaced by the…
TL* the contact owns a 2001 mazda mpv. The contact stated the vehicle was shut off and in the park position. As the contact exited, the vehicle began to roll backward until crashing into a tree. The dealer contributed the failure to a faulty ignition switch. The ignition switch was replaced by the dealer and the failure had not recurred since the repair. The failure mileage was 87,000 and the current mileage was 88,500. updated 11/22/10 *bf updated 11/23/10
- Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
Tl*the contact owns a 2001 mazda mpv. The contact stated that a local mechanic performed routine maintenance on the vehicle and stated that the brakes never functioned properly. The recall repair, 01v382000 (service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings) was…
Tl*the contact owns a 2001 mazda mpv. The contact stated that a local mechanic performed routine maintenance on the vehicle and stated that the brakes never functioned properly. The recall repair, 01v382000 (service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings) was related to the failure. The dealer did confirm that the recall repair had not been performed. The vehicle was not repaired. The current and failure mileages were approximately 125,000.
- Engine and engine cooling
Dealer installed a rebuilt g4ael transmission and a rebuilt catalytic converter in a 2001 mazda mpv LX van on february 5, 2008. I purchased this van on march 26, 2008. I was not informed of the installation of the used parts in a van only seven years old. on may 11, 2009, the van broke down…
Dealer installed a rebuilt g4ael transmission and a rebuilt catalytic converter in a 2001 mazda mpv LX van on february 5, 2008. I purchased this van on march 26, 2008. I was not informed of the installation of the used parts in a van only seven years old. on may 11, 2009, the van broke down while traveling. two of the parts that need to be replaced again are the transmission and catalytic converter. the additional repairs needed IS a used motor and headgasket. major repairs which I can not have done on a car that lasted one year and fifteen days. the consumer reports notified me that the engine was underpowered until the 2002 upgrade to a 3.0 liter V-6 and a live-speed automatic. now, the mazda mpv LX van was discontinued after the 2006 model year. I am without a car and my money. mazda USA and the dealer have not helped me get transportation. *Tr
- Equipment · Tires
Spare tire carrier on 2001 mazda mpv van IS poor design causing a possible death in the event the safety latch and cable give way. Poor location between the passenger side front and rear wheels. *Tr
- Engine and engine cooling › Engine
Water reservoir. *Tr
- Exterior lighting › Headlights
There IS an occasional short in the headlight switch in my 2001 mazda mpv dx which results in the headlights not working unless I disassemble and clean the contacts. this has happened several times while driving the van and I now have to carry tools to fix it at any given time. We also try to…
There IS an occasional short in the headlight switch in my 2001 mazda mpv dx which results in the headlights not working unless I disassemble and clean the contacts. this has happened several times while driving the van and I now have to carry tools to fix it at any given time. We also try to avoid driving at night because of it. The plastic around them are burned and melted which IS what caused the smoke. tonight when we were driving home the smell was there again as well as quite a bit of heat when you feel the steering column then the headlights started fading off then back on again several times. we took it to mazda the other year and they wanted somewhere in the range of $3500 dollars to fix the issue. this IS certainly a major safety issue and should be a recall in my opinion. I have seen on internet forums that this IS not a isolated issue because other people have complained about it. and the cost to fix such a safety issue IS ridiculously high. I worry that if the lights do not just go out that there may be a fire since things are obviously burning. *Tr
- Air bags
Tl*the contact owns a 2001 mazda mpv. while the contact was sitting in the vehicle, the passenger side air bag deployed without an impact or crash occurring. she thought her back was on fire and rolled around in the grass. the contact was taken to the emergency room for first degree burns, a…
Tl*the contact owns a 2001 mazda mpv. while the contact was sitting in the vehicle, the passenger side air bag deployed without an impact or crash occurring. she thought her back was on fire and rolled around in the grass. the contact was taken to the emergency room for first degree burns, a contusion, and possibly a broken rib. a police report was filed. the contact IS pregnant and unable to have x-rays performed. the manufacturer stated that they could not assist. the current and failure mileages were 100,934.
- Structure
With no damage or scratch whatsoever to the front bumper and license plate of my 2001 mazda van after I hit a pole lightly in a parking lot, I found out that the reinforcement behind bumper was cracked open and the condenser and radiator assembly behind it was severely damaged. I wonder how this…
With no damage or scratch whatsoever to the front bumper and license plate of my 2001 mazda van after I hit a pole lightly in a parking lot, I found out that the reinforcement behind bumper was cracked open and the condenser and radiator assembly behind it was severely damaged. I wonder how this kind of damages to the reinforcement, condenser, and radiator could happened when I have no damage whatsoever to any outside parts. I wonder if the reinforcement had any inherent structural problem with a serious implication for the safety of the car. If you can investigate such situation and possibility, it would be much appreciated. I can provide pictures of the damages if required. *Tr
- Tires
I own a 2001 mazda mpv dx. in the user manual and on the door label, the manufacturer recommends a 94 for weight. many tire shops offer a 92 rated based on books and computer programs. I drove 50,000 miles using michelin hydroedge rated 92. I could feel lug driving the car all this time. IS it ok to install tires having a lower weight rate, than the manufacturer recommends? *Tr
- Engine and engine cooling › Exhaust system
Exhaust manifold started leaking causing the check engine light to turn on and a "ticking" sound after startup for the first few minutes. this occurred with 58K on the vehicle. *tr
- Engine and engine cooling
2001 mazda mpv with check engine light on. Consumer states that the mechanic stated that the coolant was leaking, oil filter and oil were changed. *kb the dealership informed the consumer there was a crack in the engine block and the only fix was a new engine. The consumer stated the vehicle was…
2001 mazda mpv with check engine light on. Consumer states that the mechanic stated that the coolant was leaking, oil filter and oil were changed. *kb the dealership informed the consumer there was a crack in the engine block and the only fix was a new engine. The consumer stated the vehicle was maintained exclusively by the dealership from date of purchase. The consumer was told the crack was caused by overheating, but the temperature gauge needle never moved beyond halfway point to indicate there was a problem and the engine light never gave an overheating read out. *Jb
- Latches/locks/linkages › Doors › Latch
External plastic door handles on both sliding doors on 2001 mazda mpv have broken off while shutting door. Driver side handle has been broken 1 month. the passenger side broke on jan. 1, 2008. seems to be related to cold outside temperature. doors now must be opened with the inside handle. in…
External plastic door handles on both sliding doors on 2001 mazda mpv have broken off while shutting door. Driver side handle has been broken 1 month. the passenger side broke on jan. 1, 2008. seems to be related to cold outside temperature. doors now must be opened with the inside handle. in the event of an accident, it would be difficult to get rear passengers out. since one side was operational until now, no attempt was made to take van to the dealer because of high cost to fix it.*cn
- Power train › Automatic transmission
My 2001 mazda mpv minivan began to shift hard and quick between gears. had the transmission fluid drained at 45K miles. The van has 74K right now and I feel mazda's design of this transmission IS the culprit and not myself who takes good care of vehicle and have records to prove it. would like to have mazda rep. Explain to me his company's position of my complaint. *nm
- Vehicle speed control
Throttle pedal was sticking upon cold start. pedal had to be stepped on harder than usual upon start which then caused vehicle to surge forward. vehicle seemed fine after first push of pedal. dealer had to clean out carbon deposits. this has happened twice in past 2 years. worried that pedal…
Throttle pedal was sticking upon cold start. pedal had to be stepped on harder than usual upon start which then caused vehicle to surge forward. vehicle seemed fine after first push of pedal. dealer had to clean out carbon deposits. this has happened twice in past 2 years. worried that pedal would possibly stick while driving which would definitely be a safety issue. these deposits have occurred despite using techron gas additive. vehicle engine light has also come on many times in past - these also may have been due to carbon buildup. *jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10222576Mazda can no longer support the replacement of immobilizer units LC62-67-5G2* or DC69-67-5G2* because the supplier is no longer in existence.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213422Proper usage of driver's floor mat.
- 10213419Service Parts changed for immobilizer unit
- 10213387Shock absorber replacement guidelines
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186701A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
- 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
- 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10173097Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10170817When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10169539A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
- 10163367A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Every Mazda Mpv model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.