2003 Mazda Mpv
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2003 Mazda Mpv. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2003 Mazda Mpv. Newest first.
The tire inflation pressure indicated on the vehicle certification label IS not correct. The labels show the maximum tire pressure as 240 kpa/32 psi when it should be shown as 240 kpa/35 psi. as a result of this error, the load ratios for the 205/65r15 94H and the 215/60r16 95H tires exceed the levels permitted by fmvss 120.
Risk and remedy
Risk
If the tire IS operated in an under-inflated condition, the load carrying capacity of the vehicle may be compromised, increasing the risk of a crash.
Remedy
Owners will be provided with a corrected label that they can apply to their vehicle, or they can have a dealer install the label, if desired. the recall began on july 16, 2004. owners should contact mazda at 1-800-222-5500, option #4.
Certain minivans fail to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." some of these vehicles were produced with air bag warning labels intended for the canadian market. thus, the labels contain warnings in both english and french. as a result, the area of the english warning IS only 16…
Risk and remedy
Remedy
Owners will be provided with air bag caution labels and installation instructions which were mailed on july 22, 2004. owners should contact mazda at 1-800-222-5500.
On certain MINI vans and passenger vehicles, the socket holder in the fog lights IS installed in the lamp casing using pressure. during operation of the fog light, the heat from the bulb can expand the socket holder. the expansion can force the socket holder rearward. after repeatedly being subject to this expansion, if the fog light IS also subjected to…
Risk and remedy
Risk
Should this occur, the bulb socket and the harness can drop inside the bumper and possibly but rarely, the heat generated by the bulb can cause the bumper to burn.
Remedy
Dealers will install a spring to prevent the socket holder from separating from the lamp case. owner notification began on july 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500.
On certain MINI vans equipped with front fog lights,the fog light bulb socket may have been installed improperly.
Risk and remedy
Risk
If the vehicle continues to be used with this condition, the bulb socket and the wiring harness may separate from the fog light housing if exposed to shock and/or vibration and drop inside the bumper. should this occur, the operation of the fog light may then cause the bumper to burn.
Remedy
Dealers will inspect the installation condition of the fog light bulb assembly, and repair it when necessary. owner notification began march 31, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500.
Owner complaints
113 complaints12 involved a crash2 involved a fire18 injuries
What owners report most
Latest complaints
- Power train
My 2003 mazda mpv has a horrible transmission shifting problem. Took it to dealer and they said it's the transmission control module. They charged me 1,500 dollars to install new and and reflash it and the transmission still doesn't shift properly.
- Service brakes · Unknown or other · Wheels
I would like to report the vance who IS the auto manager at sears auto in salem, oregon at 955 lancaster drive ne salem, oregon 97301. I bought 4 new tires in june 2018 and purchased a road hazard plus warranty. in between this incident I am reporting to you; I reported vance for being very…
I would like to report the vance who IS the auto manager at sears auto in salem, oregon at 955 lancaster drive ne salem, oregon 97301. I bought 4 new tires in june 2018 and purchased a road hazard plus warranty. in between this incident I am reporting to you; I reported vance for being very unprofessional to me in the store, making demeaning comments to me, and denying me the opportunity to buy all season tires that were available online. I filed a complaint in july after going in for an oil change and vance doing something to my headlights when he was not asked to. I am reporting that every part that I replace new on my car; vance went to that area (new headlights, new rotors) and caused me to have to go receive additional work (which I did on my rotors, I had to have them machined even though I had new ones put on in 2016. new rotors last more than 1 brake pad change). I received that work on september 10, 2018 at another automotive shop. I went to sears on september 10, 2018 because my tire was low. my tires are still under warranty. vance from sears auto in salem, oregon stated he would not service my car because I filed a report with sears customer service. he stated I can drive to sears in beaverton, oregon when vance knew I had a nail in my tire. he was putting my safety at risk. I had to go buy another tire, call the district manager (leo), and have him approve for my tire to be changed in salem and to be reimbursed for the tire that I paid for. leo was very professional and fixed the situation but I am reporting vance attempting to compromise my safety, working on areas of my car I did not ask or approve, unprofessional abuse, and for discrimination. there are other customers that have filed customer service complaints against this salem auto shop in salem, oregon but they were still able to utilize their warranty. I appreciate your investigati
- Engine
It stalls with no apparent reason while driving on city streets
- Visibility/wiper
Both sunvisors mirror housings drops hanging from the cables every time you lower the sunvisors. It happens stationary and in motion. Can't virtually use sunvisors. *js
- Air bags
TL* the contact owns a 2003 mazda mpv. The contact stated that 48 hours after purchasing the vehicle from honda of winter haven in winter haven, florida, the passenger side air bag deployed when the key was inserted into the ignition. The front passenger's right arm and lung were bruised and was…
TL* the contact owns a 2003 mazda mpv. The contact stated that 48 hours after purchasing the vehicle from honda of winter haven in winter haven, florida, the passenger side air bag deployed when the key was inserted into the ignition. The front passenger's right arm and lung were bruised and was taken to the hospital by the driver. The passenger was treated and released. The police was contacted, but a report was not filed. The vehicle was driven to the contact's residence. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 81,000.
- Air bags · Unknown or other
Takata recall it say sr on the seat.... This IS what happens, my wife and I work for a satellite company as installers. Sat at 4:30pm we arrive at customer house to perform the installation. .. Turn the car off I take the keys as normal.greet the customer and did a site surver 5 min..…
Takata recall it say sr on the seat.... This IS what happens, my wife and I work for a satellite company as installers. Sat at 4:30pm we arrive at customer house to perform the installation. .. Turn the car off I take the keys as normal.greet the customer and did a site surver 5 min.. Pass and we decided to go back to the car to do paper work and turn ac on.... Well my wife got on th passenger side and I in the driver side we close the door and I present the key to turn on car.. The passenger side air bag on the seat deploye and injure my wife on her arms and back rib cage neck bones breathing sharp pain on the lung area making her short of breath. While she received the impact with out expecting the hit she thought she was shot she lost continence and fall into trauma and stress levels till I realize it was the air bag had deployed while car was in park. This happen while the vehicle was in park and off no ignition keys and happen when I presented the key to turn it on. Now she leaves in fear what if the next car do the same and it has affected her life putting her in painful misery mental and suffering the ignorance and unprofessional has affected my family. .. Mazda it's responsible... Thank god she it's alive and we wasn't driving. I declare the vehicle unsafe and should be a re call now please. Let's safe life's. thank you! some it's liable for what happen to her this vehicle I got it from the honda dealer of winter haven fl they have been very helpful and kind trying to help us the best way. I need help I am loosing time at work and all the difficulties we going through. What can you do?
- Air bags · Unknown or other
Car was stationary and in park. Upon turning key in ignition, the passenger side air bag deployed. Mazda service agent could find no mechanical cause. it IS not normal wear and tear. resulting airbags cannot be turned on, leaving us with a vehicle with no airbag protection. mazda declined our…
Car was stationary and in park. Upon turning key in ignition, the passenger side air bag deployed. Mazda service agent could find no mechanical cause. it IS not normal wear and tear. resulting airbags cannot be turned on, leaving us with a vehicle with no airbag protection. mazda declined our request to replace the faulty airbag system, and only offered us a 500 credit toward the purchase of another vehicle. This offer does not equal the book value of the car, and certainly the real value of a paid for reliable vehicle in great condition.
- Engine · Suspension
TL* the contact owns a 2003 mazda mpv. The contact stated that the engine was misfiring due to a coil spring fracture that randomly occurred several times. The contact stated that the previous owner had to replace four coil springs that prematurely fractured. The contact later owned the vehicle in…
TL* the contact owns a 2003 mazda mpv. The contact stated that the engine was misfiring due to a coil spring fracture that randomly occurred several times. The contact stated that the previous owner had to replace four coil springs that prematurely fractured. The contact later owned the vehicle in mid april 2015 and also had to replace two coil springs that fractured prematurely. The dealer also replaced a gasket cover. In addition, the dealer diagnosed that the catalytic converter needed to be replaced due to the failure. The manufacturer was notified of the failure and provided no permanent solution. Tha manufacturer indicated that the catalytic converter was on back order so the contact was unable to determine when the vehicle would be repaired. The failure mileage was not available.
- Air bags
TL* the contact owns a 2003 mazda mpv. While driving 60 mph on a highway, the front passenger side air bag exploded and made a loud sound without warning. The contact sustained injuries and received medical attention due to the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 129,850.
- Electrical system · Electronic stability control (esc) · Engine
Every time this mazda mpv gets a little wet it will not go over 40 mph. I have contacted the dealership with no return phone call or email. The coils allow moisture to get in which will cause the vehicle to think it IS overheating and will not go no matter what you do. I was on the highway when…
Every time this mazda mpv gets a little wet it will not go over 40 mph. I have contacted the dealership with no return phone call or email. The coils allow moisture to get in which will cause the vehicle to think it IS overheating and will not go no matter what you do. I was on the highway when this happened in jacksonville during rush hour and being stuck in the middle of no where because of a faulty coil that the dealership does not want to take responsibility for, IS beyond frustrating. I have kids that have been in the vehicle other times when this has happened and we had to sit in the van or go to gas stations and wait until it was somewhat derivable again. I have read forum after forum and there seems to be a lot of people having this issue with their mpv, ranging from 1993-2006 models. Something needs to be done with this before someone gets hurt. *tr
- Vehicle speed control
We drive to lake tahoe in my mpv van with 5 people in it. The van jerked when driving accelerating from 40 to 50 mph. We changed driver on the way, and both driver felled the same thing. It seems a transmission shift shock or shift flare. Then when "google" the problem on internet, I found out that…
We drive to lake tahoe in my mpv van with 5 people in it. The van jerked when driving accelerating from 40 to 50 mph. We changed driver on the way, and both driver felled the same thing. It seems a transmission shift shock or shift flare. Then when "google" the problem on internet, I found out that it IS a very common problem for mazda mpv 5-speed auto transmission. many people experienced a sudden failure after a few weeks of the "shift flares". this can be very dangerous. mazda should offer free repair for this common failure of their product. I'm engineer and I take good care of my cars and change all oil and atf on schedule. my ford minivan 96 areostar have run more than 260 k mile with original engine and transmission. it IS still running strong. *tr
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
2003 mazda mpv. consumer writes in regards to unsatisfactory customer service from dealership and vehicle company. *smd the consumer stated his vehicle did not pass a safety inspection, due to a faulty catalytic converter, despite spending over $3,000 to correct the problem.
- Electrical system · Engine · Equipment adaptive/mobility
While driving vehicle on highway at 60mph in traffic vehicle shut off. mazda mechanic told me coil on number one cylinder was bad. this had been replaced just a year or so ago but apparently was bad again. *tr
- Steering
TL* the contact owns a 2003 mazda mpv. The contact stated that while driving 20 mph, she heard a loud popping noise. The contact stopped the vehicle and noticed that the front driver's side tie rod was fractured. The wheel was also pointed outward. The vehicle was towed to an independent repair shop and the tie rod was replaced. The manufacturer was not made aware of the failure. The failure mileage was 121,958.
- Structure › Body
TL* the contact owns a 2003 mazda mpv. The contact stated that the trunk latch fractured, causing the hood to strike her on the head. The contact received a minor concussion. The manufacturer was contacted and they offered no assistance. The vehicle was neither inspected nor repaired. The failure and the current mileages were approximately 72,000.
- Tires
Uniroyal 2256016 awp II on all four wheels. van started pulling to the right and got progressively worse until I took it in for alignment. alignment was fine. kept driving. pulling got so bad that van would start careening off road if steering wheel was let go (even at slow speeds). removed…
Uniroyal 2256016 awp II on all four wheels. van started pulling to the right and got progressively worse until I took it in for alignment. alignment was fine. kept driving. pulling got so bad that van would start careening off road if steering wheel was let go (even at slow speeds). removed front right tire and put on front left wheel - van started pulling left. took van in to tire store - technician indicated tread had approx 15,000 miles left, but tread was separating from rest of tire. *tr
- Electrical system › Ignition
TL* the contact owns a 2003 mazda mpv. The contact stated that while driving 40 mph, the vehicle would begin to jerk and it would not respond to the accelerator pedal. The failure recurred while driving at various speeds and the check engine light would also illuminate on the instrument panel…
TL* the contact owns a 2003 mazda mpv. The contact stated that while driving 40 mph, the vehicle would begin to jerk and it would not respond to the accelerator pedal. The failure recurred while driving at various speeds and the check engine light would also illuminate on the instrument panel during the failures. The vehicle was taken to an authorized dealer, where the ignition coil for the sixth cylinder was replaced. Approximately three years later the failure recurred. The vehicle was taken back to the authorized dealer where the ignition coil for the first cylinder was replaced. The failure mileage was 52,500 updated 08/24/11 *bf the consumer stated it cost $580 to replace each coil. updated 12/02/11
- Engine and engine cooling › Exhaust system
Vehicle has about 112, 500 miles when it had a catalytic converter failure. Cost to repair $1800. service manager said this repair IS tied to driving with the check engine light on due to engine coil failures. All engine coils had been replaced before 89000 miles. since the coils were replaced…
Vehicle has about 112, 500 miles when it had a catalytic converter failure. Cost to repair $1800. service manager said this repair IS tied to driving with the check engine light on due to engine coil failures. All engine coils had been replaced before 89000 miles. since the coils were replaced earlier, no way to identify the nexus to the catalytic converter. There have been numerous "check engine" warnings and related repairs: O2 sensor, pcv hose, and O2 cannister have been replaced in addition to all 6 engine coils. There was no recall notice on any of these failures and there were other "check engine" warnings where no problem was found. I have driven several cars over 112000 miles and I have never had to replace a catalytic converter. Based on this experience, and the treatment at the mazda dealer, I would not buy another mazda product. *tt
- Vehicle speed control
TL* the contact owns a 2003 mazda mpv wagon. While driving 75 mph with the cruise control activated, the contact stated that the vehicle suddenly accelerated up to 90 mph without warning. The vehicle was towed to the dealer where they inspected it and was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The current and failure mileage was 110,000.
- Latches/locks/linkages · Structure › Body › Tailgate
One tailgate strut bolt on my mazda mpv failed while I was opening the tailgate causing the tailgate to fall unexpectedly. I was lucky that I wasn't hurt. *tr
- Electrical system · Unknown or other
2003 mazda mpv. 70,276 miles. 3/8/11 - started running rough. Two rear coils bad; dealer repaired all three rear coils because (according to dealer) once one goes, they all go. ($855.01) one week later - 3/16/11, rough idle and odor of gasoline. Check engine light goes on. 70,339 miles.…
2003 mazda mpv. 70,276 miles. 3/8/11 - started running rough. Two rear coils bad; dealer repaired all three rear coils because (according to dealer) once one goes, they all go. ($855.01) one week later - 3/16/11, rough idle and odor of gasoline. Check engine light goes on. 70,339 miles. dealer replaced all 3 front coils. ($463.76) I am told this IS a *common problem* with mpvs. Dealer told me he has seen many of them coming in, and it was a good thing I was having it taken care of promptly. if I did not, the catalytic converter goes bad as a result...cost of replacement of the cc: $1,000. note: I overheard the service manager on the phone telling a customer the spark plug boot goes bad first, and causes some kind of electrical problem that damages the coils.
- Equipment · Structure
Tl*the contact owns 2003 mazda mpv. The contact stated that the vehicle had a flat tire and when the towing company attempted to remove the spare tire the technicians had a difficult time removing the tire from underneath the vehicle. The vehicle was taken to the dealer where the technicians stated…
Tl*the contact owns 2003 mazda mpv. The contact stated that the vehicle had a flat tire and when the towing company attempted to remove the spare tire the technicians had a difficult time removing the tire from underneath the vehicle. The vehicle was taken to the dealer where the technicians stated that the lift for the spare tire needed to be replaced. the approximate failure mileage was 26,000. updated 03/16/11 *bf updated 05/23/11
- Engine and engine cooling
On 2 separate occasions, engine coil on 2004 mazda mpv broke while driving in the rain and another occasion on a 2003 mazda mpv I also own an engine coil broke while driving in wet weather. each time it caused the engine to shake violently. the service department at the dealership admitted to…
On 2 separate occasions, engine coil on 2004 mazda mpv broke while driving in the rain and another occasion on a 2003 mazda mpv I also own an engine coil broke while driving in wet weather. each time it caused the engine to shake violently. the service department at the dealership admitted to problems with the engine coils but reports no recall for them. the IS a design flow that prevents the coils from dispersing moisture properly. *Tr
- Electrical system › Ignition · Engine and engine cooling · Power train › Automatic transmission
Tl*the contact owns a 2003 mazda mpv. The contact stated that while driving the engine light illuminated and the engine began to stall intermittently. The dealer replaced the pcv valve on 10/5/2004. the failure occurred again in september 2010. The ignition coils were also replaced. The vehicle…
Tl*the contact owns a 2003 mazda mpv. The contact stated that while driving the engine light illuminated and the engine began to stall intermittently. The dealer replaced the pcv valve on 10/5/2004. the failure occurred again in september 2010. The ignition coils were also replaced. The vehicle was repaired again on 9/28/2010; however, the check engine light came on again. The failure mileage was 25,427. the failure mileage was 106478. the water pump was cracked, and the transmission range sensor failed. the consumer stated the engine light illuminated again and the vehicle began to run rough and there was a burning odor coming from the vehicle. it was determined that the ignition coil that was replaced in sept 2010 had gone bad and the ignition coil that was replaced in april of 2008 had also gone bad. updated evoq 03/25/11 upated 04/15/11
- Vehicle speed control
Tl*the contact owns a 2003 mazda mpv. The contact stated while driving, the vehicle suddenly began to accelerate. When she attempted to stop the vehicle, the brakes would not respond. The contact shifted into neutral gear in order to stop the vehicle. The contact continued driving to her residence.…
Tl*the contact owns a 2003 mazda mpv. The contact stated while driving, the vehicle suddenly began to accelerate. When she attempted to stop the vehicle, the brakes would not respond. The contact shifted into neutral gear in order to stop the vehicle. The contact continued driving to her residence. The vehicle was towed to the dealer who stated that a part of the accelerator pedal had been tightened which caused the failure. The vehicle was repaired at that time. The manufacturer had not been notified. The current mileage was approximately 91,000. The failure mileage was 86,298. updated 02/23/11 *bf updated 02/28/11
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10222576Mazda can no longer support the replacement of immobilizer units LC62-67-5G2* or DC69-67-5G2* because the supplier is no longer in existence.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213419Service Parts changed for immobilizer unit
- 10213387Shock absorber replacement guidelines
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186701A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
- 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
- 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10173097Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10170817When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10169539A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
- 10163367A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
- 10154139If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
Every Mazda Mpv model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.