2010 Nissan Versa
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Versa › 2010
These records cover every 2010 Nissan Versa. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2010 Nissan Versa. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Nissan North America, Inc. (Nissan) is recalling certain 2011 Nissan Versa sedan vehicles and 2011-2012 Nissan Versa hatchback vehicles ever registered in the states of Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 5, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Nissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain 2007-2011 Versa Sedan and 2007-2012 Versa Hatchback vehicles. The affected vehicles have a driver frontal air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to moderate absolute humidity, temperatures, and temperature cycling.
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the subject inflator with a new one manufactured by a different supplier, free of charge. The recall began on March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey…
Risk and remedy
Risk
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will replace both front coil springs, free of charge. The recall began on February 2, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan IS recalling certain vehicles that were equipped with a garmin nuvi model 750 navigation system. the batteries contained in the affected gps units can overheat.
Risk and remedy
Risk
Overheated batteries could result in a fire.
Remedy
Nissan will notify owners and the repairs will be performed by garmin technicians by replacing the battery and inserting a spacer on top of the battery free of charge. the safety recall began on september 16, 2010. owners may contact garmin directly at 1-866-957-1981 or nissan at 1-800-647-7261.
Owner complaints
269 complaints20 involved a crash3 involved a fire8 injuries1 deaths
What owners report most
Latest complaints
- Engine
Check engine light came on. Took car to auto shop and had them use the code reader. The code thrown was for cylinder 1 misfiring. Under further investigation it was found to the valve cover gasket needed replaced. After replacing the valve cover gasket the torque strut mount plugs and engine coils…
Check engine light came on. Took car to auto shop and had them use the code reader. The code thrown was for cylinder 1 misfiring. Under further investigation it was found to the valve cover gasket needed replaced. After replacing the valve cover gasket the torque strut mount plugs and engine coils the car seemed to run fine. About 3 hours later the car started having trouble accelerating and the engine started to shake bad. And hour later while at a red light the car stalled out and wouldn't start again. Had to have the car towed. Noticed a good amount of oil leaked in the bottom of the engine.
- Air bags · Fuel/propulsion system · Vehicle speed control
I bought my car while living in Florida from a lady that didn't drive it for a while and after I bought it I drove it i drove to Washington two and a half times. before this though it had an airbag safety issue where the airbags didn't deploy and also my gas gauge does not work correctly as well as…
I bought my car while living in Florida from a lady that didn't drive it for a while and after I bought it I drove it i drove to Washington two and a half times. before this though it had an airbag safety issue where the airbags didn't deploy and also my gas gauge does not work correctly as well as the suspension, which the coils are not up to codes and regulation also my odometer does not work well period when I got in my car accident my airbags had not deployed which is the safety risk and I looked up online due to the multiple risk zones that I crossed over I know that it is a good chance that I qualify for recalls that maybe it wasn't listed prior to putting up on here because I was unaware of a recall list.
- Suspension
There has been a popping and creaking noise when turning the wheel at low speeds to the left, the passenger side of the car has now dropped and the spring, struts and mounts have to be replaced. The same issue that these make and models were recalled for, yet the vin does not have any recalls.
- Air bags · Electrical system › Horn
The contact owns a 2010 Nissan Versa. The contact stated that the air bag warning light was illuminated. The steering wheel enclosure failed to close. The contact stated that the horn was inoperable. The vehicle was previously taken to the local dealer and was repaired under NHTSA Campaign Number…
The contact owns a 2010 Nissan Versa. The contact stated that the air bag warning light was illuminated. The steering wheel enclosure failed to close. The contact stated that the horn was inoperable. The vehicle was previously taken to the local dealer and was repaired under NHTSA Campaign Number: 17V449000 (Air Bags) and 18V044000 (Air Bags). The vehicle was repaired, but the failure recurred. The dealer informed the contact that a diagnostic test needed to be performed on the vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 140,000.
- Power train
The car was having slow acceleration, horrid loud noises for awhile but no issues were found during checks but parts were replaced to try and troubleshoot but the sound and idle and running issues still persisted. The first sign of severe major issue was when the car was started it jolted forward…
The car was having slow acceleration, horrid loud noises for awhile but no issues were found during checks but parts were replaced to try and troubleshoot but the sound and idle and running issues still persisted. The first sign of severe major issue was when the car was started it jolted forward while still in park in a first start up. Turned off the car and restarted it and it repeated the same action and then I put the car into reverse but it wouldn't reverse. Took the car to my local Firestone and they said it had an internal transmission problem and I should take it back to the dealership. Within the month I went to the dealership in person and explained the issue and they said there wasn't a recall or service call for my car. That I'd have to pay for repairs and my car wasn't under warranty since the extra service plan I purchased already ran out. While coming home from work my car started to shudder and jolt and wasn't accelerating properly. I stopped at a gas station to see if the car smelled odd and to refuel. It started up but repeated jolting shudder and less than a mile down the road the car suddenly slowed by itself and stopped accelerating. I had to hook slide to the side of the road. I put the car in park and accelerated the engine responded. So I turned off the car and restarted put it in drive after multiple tries I got it to finally accelerate. Less than half a mile down the road as the car was going downhill the car started to shutter jolt again before coming to a complete stop at a light. No matter how long I waited it would not drive but would only reverse at that point. I had to contact family to help me push the car to the roadside and called a tow. The car currently sits in the driveway will start up and reverse but when attempting to accelerate sometimes it might drive for a few minutes before refusing to accelerate. I have the 2010 Nissan Versa SL hatchback with the CVT Xtronic transmission.
- Fuel/propulsion system
Fuel pump failed with no notice while traveling on the interstate causing the engine to stop running. I was lucky that I was able to coast off the highway on to the shoulder. This occurred at night on a section of I-10 with a 75 MPH speed limit. If I had not been able to limp off the highway it…
Fuel pump failed with no notice while traveling on the interstate causing the engine to stop running. I was lucky that I was able to coast off the highway on to the shoulder. This occurred at night on a section of I-10 with a 75 MPH speed limit. If I had not been able to limp off the highway it would have been very dangerous. My Nissan Versa only has 75,000 miles and is well maintained. No warning lights or OBD codes were present before or after the failure. Replacing the fuel pump assembly fixed the problem.
- Air bags
The contact owns a 2010 Nissan Versa. The contact stated while driving at an undisclosed speed, the passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted regarding the failure. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 92,000.
- Air bags
12/27/2021 Nissan Headquarters call and a case number 45372007 given on12/21/21 after speaking with a Sandra while at the Nissan repair location in Rivergate/Madison, TN. call from Nathaniel from Nissan Headquarters in Franklin, TN regarding air bag system. Replacement as part of recall warning…
12/27/2021 Nissan Headquarters call and a case number 45372007 given on12/21/21 after speaking with a Sandra while at the Nissan repair location in Rivergate/Madison, TN. call from Nathaniel from Nissan Headquarters in Franklin, TN regarding air bag system. Replacement as part of recall warning light complaint and case filed. Air bag warning light came on 12/19/21, diagnostic 12/21/21 air bag control system needed replacement. Clock spring was replaced October 2019, 15 months after recall issues on Takata air bag system and full replacement completed 7/26/2018. Nissan cannot cover costs due to mileage on car. I noted wanting to have this on record that these issues began after the recall on air bags and replacement in 2018. 615-725-7000 12/31/21 car air bag issue repaired then air bag light would pop on 2 more times, once in January 2022 in which they said they forgot to ‘clear codes” and then in February 2022 when other issues surfaced, another part replaced. Then light pops on again 3/15/2022 and I notified the service advisor with Nissan who’d been helping me and took the car in the following week.I have already paid for repairs to the clock spring in October 2019 between $530-$600 and the repair done 12/31/21 totaling over $1000 which includes the diagnostic fee, parts and labor. $1600 is just the bare minimum of what's been paid out.3/30/2022: Nissan Versa 2010 was dropped off again at Nissan of Rivergate/Hayes Nissan due to air bag warning light coming on again. They are running another diagnostic. This has been a continual and consistent issue since the air bag recall and replacement in July 2018. I have paid for the clock spring to be replaced October 2019 and now other parts and many trips to this Nissan for a “fix.” Which now they are saying I may have to possibly pay again. This is unacceptable and seems that there may be other consumers dealing with this issue. Something is wrong with this recall and replacement causing these issues of safety.
- Air bags
Air bag light came back on again. Car is back at Nissan of Rivergate in Madison, TN 2/28/2022 for another parts replacement. This again was never an issue until the air bag recall and replacement of 2018. Your tracking number assigned by NHTSA for this issue is 11448887. Air bag recall and…
Air bag light came back on again. Car is back at Nissan of Rivergate in Madison, TN 2/28/2022 for another parts replacement. This again was never an issue until the air bag recall and replacement of 2018. Your tracking number assigned by NHTSA for this issue is 11448887. Air bag recall and replacement July 2018. Repaired in October 2019 after air bag light came back on: clock spring replaced, I paid out of pocket. 2021 air bag light on again: whole other issue with air bag system, I paid out of pocket again. And I have to let them know to make sure parts are put back correctly. Some areas appear to be cracked near windshield due to the work, but I know that will be hard to prove with them. Air bag light came back on-again January 2022, they initially said it was that they didn't reset the sensors. Took car back, they reset. 2/3/22 air bag light came on again now a new part is being worked on 2/28/22. This has been an issue with the airg bag recall.
- Air bags
Air bag warning light has continued to cause issues/coming on since the recall and replacement of the air bag system in 2018. The air bag warning light has come on in 2019, 2021 and again 2022. All since the air bag recall of Summer 2018. No issues with the air bag system prior to the recall and replacement, but plenty since the replacement. This occurs upon the initial startup of the car.
- Air bags
The contact owns a 2010 Nissan Versa. The contact received a notification for two safety recalls NHTSA Campaign Numbers: 18V401000(AIRBAGS) and 17V449000(AIRBAGS). The contact stated that she was disabled and could not drive the vehicle to a dealer. The first dealer had been notified about the…
The contact owns a 2010 Nissan Versa. The contact received a notification for two safety recalls NHTSA Campaign Numbers: 18V401000(AIRBAGS) and 17V449000(AIRBAGS). The contact stated that she was disabled and could not drive the vehicle to a dealer. The first dealer had been notified about the recall and informed her that they could tow her vehicle to the facility; however, she would have to pick up the vehicle once the repair was performed. Another dealer, Dennis Dillon Nissan(8727 W Fairview Ave, Boise, ID 83704) was also notified and gave her the same information. The manufacturer had been notified of the recall and offered no assistance. The contact had not experienced a failure. The recall had yet to be serviced.
- Air bags
Urgent airbag safety recall. Prior to airbag recall was in a 3 car accident. Family was with me, and no one was hurt. Thankfully for this, but now I don’t feel safe driving this car regardless when airbag be repaired. Been in this vehicle for 12 years with a defected airbag which should keep occupants safe instead putting my life and others in danger. Is there a guarantee when repaired this will be safe?
- Engine · Fuel/propulsion system
I have a 2010 nissan versa I was told at my calendar converter IS not legal in california and I cannot pay to get it repaired they sold me a car with illegal parts in california
- Power train
I was driving down the freeway this evening on saturday december 19TH when I am trying to downshift from 6TH and trying get off the freeway I couldn't going to gear so that's when I had the cruise until I came to a stop so after turn the car off for a few minutes I put it in first gear and then I proceeded it again and was able to only drive in first gear on the way home
- Air bags
2010 nissan versa. Consumer writes in regards to airbag safety recall. *Ld the consumer stated the struts needed to be repaired before completing the recall. Also the dash panel had been broken in 3 pieces.*js
- Air bags
Sometime in the last 3 or 4 months the air bag light came on and would not go off. Took car to garage nov. 24,2020 to repair the light and was informed that the air bags needed to be replaced. the garage informed me that there was a recall for airbags by nissan covering the time frame my car was…
Sometime in the last 3 or 4 months the air bag light came on and would not go off. Took car to garage nov. 24,2020 to repair the light and was informed that the air bags needed to be replaced. the garage informed me that there was a recall for airbags by nissan covering the time frame my car was built . Nissan rejected the recall repair because the air bags installed in my car were not tikata brand air bags. it would seem reasonable that all air bags used in nissan versa vehicles during the recall period should be included in the recall and replaced whatever the brand and not limited to only the takata brand.
- Electrical system
The trunk latch doesn't want to open. I have to go inside to unlatch it.
- Unknown or other
The gear/shift selector won't always go into park, drive or reverse correctly. When the car IS put in park, it will show on the shift selector and the dashboard but it's hard to get the key out of the ignition, the key will get stuck. When the car IS put in drive, it will show on the shift selector…
The gear/shift selector won't always go into park, drive or reverse correctly. When the car IS put in park, it will show on the shift selector and the dashboard but it's hard to get the key out of the ignition, the key will get stuck. When the car IS put in drive, it will show on the shift selector and the dashboard but it won't immediately move when the foot IS put on the gas pedal. The shift selector has to continuously be played around until it works but it only works on a temporary basis.
- Visibility/wiper
Front windshield wipers stall for 20 seconds and wiper controller does not fix it. Manual 1X wipe will not turn off when in use and will sometimes cause wipers to stall. Intermittent use IS not functional due to constant stalling. Car has to be completely turned off for 2 minutes at least for it to reset and stop the motor. This problem gets worse when it's cold outside.
- Air bags
TL* takata recall. The contact owns a 2010 nissan versa. The contact complained that a stranger, without a mask, knocked on her door and hung a note on the door handle, asking her to call him back for urgent air bag recall. The contact called the mckinney nissan dealer, located at: 3800 s central…
TL* takata recall. The contact owns a 2010 nissan versa. The contact complained that a stranger, without a mask, knocked on her door and hung a note on the door handle, asking her to call him back for urgent air bag recall. The contact called the mckinney nissan dealer, located at: 3800 s central expy, mckinney, tx 75069 and was told that they did not send anyone. the manufacturer was made aware of the issue and stated that the nhtsa mandated them to do so through a third party and that the manufacturer paid for the service. The contact was referred to the nhtsa. The contact, however, stated that she received a recall, nhtsa campaign number: 20v008000 (air bags) and already scheduled appointment with the above dealer. The vin was unavailable.
- Air bags
We keep receiving these notices even after communicating to cease sending them. The vehicle was destroyed in an accident in october 2017 and the insurance paid for purchasing it then sold it to someone else. we do not own the vehicle. please stop sending the notices. the air bags worked fine in the accident.*dt*jb
- Power train
I was driving home from work in the highway I noticed the rpms going high and realized something was wrong with the clutch I heard a noise in the transmission and the clutch was slipping I was able to pull over in a safe spot. My mechanic came to look at it and he told me those cars came out…
I was driving home from work in the highway I noticed the rpms going high and realized something was wrong with the clutch I heard a noise in the transmission and the clutch was slipping I was able to pull over in a safe spot. My mechanic came to look at it and he told me those cars came out defective from the dual mass flywheel. I have done some research online after this happened and see a lot of the same issue happening to a lot of people.
- Steering
Vehicle lost control exiting a right hand curve of a county road. The vehicles speed at the time of the crash IS estimated at approximately 55-65 mph. A post-crash mechanical inspection of the vehicle was completed. The inspection revealed the splines on the steering wheel and the steering shaft…
Vehicle lost control exiting a right hand curve of a county road. The vehicles speed at the time of the crash IS estimated at approximately 55-65 mph. A post-crash mechanical inspection of the vehicle was completed. The inspection revealed the splines on the steering wheel and the steering shaft had been damaged. This damage was consistent in appearance with the wheel being placed on the shaft and pressed via the steering wheel nut when the splines were out of alignment. The steering wheel nut was able to be spun with one finger during the inspection. Both findings were not consistent with the expected crash damage given the crash sequence. An airbag recall had been fulfilled on the vehicle in october 2019 in which the steering wheel was removed. The recall was fulfilled by a nissan dealership in greeley, co.*dt*dt *js *js*dt*jb*dt*dt*as*dt*tr*dt the consumer provided photos. *Tr*dt*jb*tr
- Electrical system
Rear hatch will not unlock.switch was replaced 2YRS ago and it has gone out again
- Visibility/wiper
The intermittent wipers will not speed up when adjusting the dial. They will only go one speed. They go very slowly and it's not enough for moderate to heavy rain. This happens when driving at speed in the rain on any street including highways.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Front Coil Spring Fracture
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8, 2006 through…
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8, 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin (NHTSA Recall 15V-573).Nissan indicated that the recalled vehicles may contain front coil springs that received inadequate phosphorous coating, have low residual stress, or a combination of both.Surface imperfections resulting from coil-to-coil contact when the spring is compressed may lead to crack initiation.Exposure of the surface imperfections to road salts, in regions with heavy use of road salts for snow and ice control, may promote crack propagation in the spring that could result in spring fracture.If the coil spring fractures it may puncture the front tire and possibly the brake line while driving, which may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Nissan complaint data submitted in response to the information request letter for PE15-019 identified a total of 468 non-duplicative reports alleging coil spring fractures in the subject vehicles, including 142 VOQ's and 367 Nissan complaints (41 of the incidents reported to ODI were also reported to Nissan).While the recall region accounts for approximately 43 percent of vehicle sales, the analysis found that 94 percent of the complaints involved vehicles sold or operated in those states.Approximately 27 percent of the VOQ's reporting coil spring failures in the recalled states indicated that the failure resulted in a punctured tire.ODI also identified one complaint that alleged brake line damage from a failed spring.Nissan's recall will replace both coil springs free of charge.Based on Nissan's safety recall, this investigation is closed.The 142 VOQ's referenced in this resume are: 10236143, 10405369, 10443746, 10452956, 10491553, 10497737, 10503060, 10504557, 10512390, 10512975, 10514582, 10516024, 10516085, 10521216, 10522261, 10526334, 10533856, 10537404, 10537407, 10548678, 10552124, 10559853, 10562485, 10565283, 10572591, 10578519, 10583059, 10583154, 10583496, 10583673, 10584979, 10585327, 10585377, 10585751, 10586397, 10586444, 10587798, 10588347, 10588427, 10592366, 10592498, 10592780, 10593373, 10593621, 10595215, 10596802, 10598404, 10598877, 10606859, 10606998, 10610082, 10618059, 10640845, 10644269, 10645075, 10649515, 10653189, 10659632, 10662158, 10663102, 10667071, 10667845, 10669949, 10670829, 10671894, 10676522, 10680544, 10680740, 10682397, 10691419, 10692629, 10693347, 10694156, 10694420, 10701250, 10702765, 10703126, 10704658, 10705882, 10706351, 10711805, 10712045, 10712922, 10714243, 10715041, 10715175, 10716106, 10717254, 10717320, 10717403, 10717412, 10717489, 10717563, 10720958, 10721782, 10721824, 10722113, 10722459, 10722915, 10723873, 10723972, 10723973, 10724158, 10724899, 10725002, 10725328, 10725377, 10725542, 10726251, 10726736, 10726741, 10730138, 10730154, 10730342, 10731050, 10731692, 10731799, 10731901, 10732054, 10732062, 10733059, 10733144, 10733309, 10733349, 10733607, 10733781, 10733854, 10735347, 10735353, 10735606, 10736199, 10736227, 10743474, 10743634, 10743790, 10744
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192707SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192661SERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI units offered in Nissan vehicles that use this type of map data. * If the wrong SD Map Data Card is used, the NAVI will display an update screen (Figures 1 and 2, reference only) and will only accept Cancel. * If this screen is displayed, install the correct SD Map Data Card, found in table A on page 2, and the NAVI unit will return to correct operation. See this bulletin for further detail.
- 10192638SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192615SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
- 10192605IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
- 10192597SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
- 10192591SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
- 10192532SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
- 10192513SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192508SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
- 10192478SERVICE INFORMATION Starting with 2010 Model Year, Nissan vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
- 10192474SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
- 10192394SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
- 10192354SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed. This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
Every Nissan Versa model year
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