2019 Nissan Versa
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Versa › 2019
These records cover every 2019 Nissan Versa. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Nissan Versa. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti…
Risk and remedy
Risk
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Owner complaints
24 complaints2 involved a crash1 injuries
What owners report most
Latest complaints
- Unknown or other
There is a common leak with this model of car that allows water to enter the cabin after it rains. My cabin was soaked with water creating mold, even after cleaning, the car remained moldy and then it was treated with chlorine dioxide. I was exposes to weeks of mold and had to go to the emergency room for Chemical exposure related to the chlorine dioxide.
- Power train
Vehicle: 2019 Nissan Versa SV VIN: [XXX] My vehicle experienced intermittent transmission problems including hesitation during acceleration, shuddering, rough deceleration, loss of the Drive ("D") indicator, unexpected rear-view camera activation, and entry into fail-safe (limp) mode. Diagnostic…
Vehicle: 2019 Nissan Versa SV VIN: [XXX] My vehicle experienced intermittent transmission problems including hesitation during acceleration, shuddering, rough deceleration, loss of the Drive ("D") indicator, unexpected rear-view camera activation, and entry into fail-safe (limp) mode. Diagnostic code P0705 (Transmission Range Sensor / PRNDL Input) was stored. A Nissan dealership determined that the cause was a faulty left rear tail lamp assembly. After repairing the tail lamp, all transmission-related symptoms disappeared. My concern is that a failure, corrosion, or poor connection in a rear tail lamp should not be capable of affecting transmission operation, gear recognition, or vehicle propulsion. In this case, a tail lamp electrical fault caused transmission fault codes, loss of proper gear indication, and reduced vehicle performance. This design appears to allow a rear lighting circuit to interfere with transmission control functions. Such a condition may result in hesitation, reduced power, fail-safe mode activation, or loss of propulsion while driving, creating a potential safety hazard when entering traffic, merging, crossing intersections, or responding to emergency situations. I have also located multiple reports from other Nissan Versa owners and Nissan technicians describing similar incidents involving tail lamp corrosion or electrical backfeeding that resulted in P0705 fault codes, transmission-related symptoms, incorrect gear indication, and drivability problems. [XXX] I believe NHTSA should investigate whether this electrical system design defect affects other Nissan Versa vehicles and poses a broader vehicle safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Instrument panel › Speedometer/odometer · Engine
Odometer Fraud: The contact owns a 2019 Nissan Versa. The contact stated that the vehicle jolted while driving. The contact stated that the check engine warning light had been tampered with. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of…
Odometer Fraud: The contact owns a 2019 Nissan Versa. The contact stated that the vehicle jolted while driving. The contact stated that the check engine warning light had been tampered with. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 172,480. It was later discovered that the mileage was 143,521 after taking the vehicle to an independent mechanic using a scan tool. The Carfax Report indicated a mileage of 174,000. The Attorney General was contacted.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2019 Nissan Versa. The contact stated that after driving and parking the vehicle at the residence, an independent mechanic discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 174,485, with…
Odometer Fraud. The contact purchased a 2019 Nissan Versa. The contact stated that after driving and parking the vehicle at the residence, an independent mechanic discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 174,485, with the instrument panel showing a mileage of 143,521. The scan tool used by the independent mechanic indicated a mileage of 89,180.
- Unknown or other
Transmission car doesn't move had issues since purchased brought to dealership over years car wouldn't bring the right code up mechanic knew it's transmission from driving it but because the car was showing false codes nothing gets done except we pay to replace parts that false codes showing still…
Transmission car doesn't move had issues since purchased brought to dealership over years car wouldn't bring the right code up mechanic knew it's transmission from driving it but because the car was showing false codes nothing gets done except we pay to replace parts that false codes showing still had issues with transmission millions of cars recalled for that type of transmission I want to know why my car wasn't recalled so it could get the transmission fixed like everyone else now I'm paying on a car that won't move because of a transmission that is bad to begin with and should not be on these vehicles I want my car recalled like it should have been and I want this issue resolved I have filed complaints with you in the past years about this issue never heard anything from you never so I will be contacting a lawyer over this if I don't get response
- Power train
When accelerating from a stop vehicle shutters/perks hard
- Power train
I had a issue with transmission and went to a mechanic that stated it’s a problem with transmission informed that there was a recall for all Nissans
- Engine · Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Car IS hacked through the emergency s.o.s systm. Can hear people everyday talking and making telephone calls. I can hear a dispacth with raidos like security of some sort. even when car battery not in car, hackers still are able to speak through the s.o.s withouth me pushing anything. Hackers were able to change control cruise control, slow my speed down, turn engine light on/off, locate my every move.
- Exterior lighting
The contact owns a 2019 Nissan Versa. The contact stated while driving at an undisclosed speed and making a turn with the turn signal activated, the vehicle suddenly lost motive power. Upon deactivating the turn signal indicator, the contact stated that the vehicle returned to normal functionality.…
The contact owns a 2019 Nissan Versa. The contact stated while driving at an undisclosed speed and making a turn with the turn signal activated, the vehicle suddenly lost motive power. Upon deactivating the turn signal indicator, the contact stated that the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a short in the rear exterior lamps. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who diagnosed a failure with the exterior lamp electrical wiring. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the wiring harness. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
- Electrical system · Engine · Structure › Body
While my car is in Drive, every so often the car will die and cut out power steering and the brake light will go on. The check engine light is on but the code is not reading properly.
- Power train
CVT Transmissions on these versa’s are extremely wonky and very jerky. The transmission causes extremely slow acceleration, Nissan has had a really bad track record with their CVT transmissions and it appears to be the same issue with this vehicle as well.
- Electrical system · Power train · Service brakes
The contact owns a 2019 Nissan Versa. The contact stated that when the brake pedal was depressed and the turning signals were activated, the vehicle felt as if the transmission had improperly shifted. While driving 40 MPH, the vehicle failed to exceed 40 MPH. The contact took the vehicle to the…
The contact owns a 2019 Nissan Versa. The contact stated that when the brake pedal was depressed and the turning signals were activated, the vehicle felt as if the transmission had improperly shifted. While driving 40 MPH, the vehicle failed to exceed 40 MPH. The contact took the vehicle to the dealer who diagnosed that the brake pedal, motherboard, and taillight assembly had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 30,500.
- Electrical system · Power train · Service brakes
2019 Nissan Versa sedan has a transmission issue where you stop and immediately or within up to 3 seconds, there is a clunk. The engine is jumps forward, causing the engine to rock. In a range of years, up to 2017, there is a recall on the transmission. For 2018, which is just for that year, is a…
2019 Nissan Versa sedan has a transmission issue where you stop and immediately or within up to 3 seconds, there is a clunk. The engine is jumps forward, causing the engine to rock. In a range of years, up to 2017, there is a recall on the transmission. For 2018, which is just for that year, is a recall for that transmission. How can I find out if 2019 recall is in a preliminary stage at nissan and will be released later this year? I feel it's a safety issue because the transmission can stop working while I'm on the highway which could cause an accident at high speeds. The mechanic at dealership said that they do not get any codes when there is an issue within CVT Type transmission. He stated basically there are no way to open transmission, to exchange parts, due to, no codes for inside of transmission. He stated Nissan Altima transmission was fixed for the year 2019. Then the made the fixes for 2019 versa. Seeing the pattern with 201? To 2017, & 2018 recall on transmission
- Power train
Transmission failure
- Service brakes, hydraulic
The contact owns a 2019 Nissan Versa. The contact stated while his wife was making a stop at the stop light, the brake pedal was depressed and went all the way to the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had…
The contact owns a 2019 Nissan Versa. The contact stated while his wife was making a stop at the stop light, the brake pedal was depressed and went all the way to the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been recurring at the stop light whenever the vehicle was overheating. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure had been recurring and the vehicle was taken back to the dealer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 11,000.
- Electrical system · Unknown or other
I purchased a 2019 nissan versa june of 2020 with only 9,000 miles on it from a licensed dealer. August of 2020, while driving at a speed between gear 4/5, all of my electric was lost(touch screen display, interior/dash lights) about 2 seconds later all lights returned. This occurred again in…
I purchased a 2019 nissan versa june of 2020 with only 9,000 miles on it from a licensed dealer. August of 2020, while driving at a speed between gear 4/5, all of my electric was lost(touch screen display, interior/dash lights) about 2 seconds later all lights returned. This occurred again in october of 2020. Same conditions. There were no other issues with the vehicle, no check engine lights, nothing. Then again in december of 2020, same issue. Since december, I noticed my vehicle hesitating more and more to turn the engine on when starting. First week of january 2021, my vehicle did not start. I waited a moment and tried again, it started. I took the vehicle into a nissan dealer who inspected the vehicle. They scanned my obd for codes - none to be found. Said the odb system was "monitoring" one of the systems' (bcm) but didn't have any codes stored. After requesting them to re-flash my bcm, they then responded that it was my tire pressure sensor that was being monitored. I have had a failed bcm before so the symptoms with the car are very consistent with a failing bcm. I paid $160 total for them to tell me the car IS perfect. Obviously not because vehicles just don't loose power while driving at highway speeds. I have a 5 year old child who goes everywhere with me. If it IS in fact the bcm and I get into an accident because it failed while driving high speeds - neither of us are likely to walk away uninjured. There are no after-market parts on the vehicle. No modifications. The vehicle gets detailed/cleaned/maintained regularly as needed to keep extended warranty valid. Doesn't make sense. I have a 360 dash cam arriving this weekend so the next time it "surges" power - I have proof.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
On several occasions while driving on minor icy or snowy roads (not extremely slick) when I depress the brakes the car does not stop or slow. I hear a rattlling noise in the front of the car that I am told IS the vehicle dynamic control system engaging. I press down on the brake and the…
On several occasions while driving on minor icy or snowy roads (not extremely slick) when I depress the brakes the car does not stop or slow. I hear a rattlling noise in the front of the car that I am told IS the vehicle dynamic control system engaging. I press down on the brake and the rattlling continues but the car does not slow or stop. I have narrowly missed having two serious accidents when I had to pull of the road or into another lane to avoid hitting the car in front of me. I was not following closely, the car failed to brake on each instance for 80-150 feet. the flashing icon comes on showing the vdc IS in use. during the last most serious instance the icon showing that the system had turned itself off came on. I know you are not supposed to pump the brakes with the system, and I did not until the last moment when I had to turn sharply to avoid a collision. pumped, turned and brakes finally held. in each case I was travelling at 25-30 mph on level two lane highway in snowy, icy, but not severly so,conditions. I have been driving in colorado for 40 years and have never had an accident, or difficulty controlling my car in ice or snow. on two other occasions under similar circumstances the brakes held but the car pulled sharply to the right or left. I am scheduled to see dealer tomorrow.
- Fuel/propulsion system · Power train · Steering
I bought a used 2019 nissan versa with 34, 213 miles from enterprise car sales on 07/08/2020 and at 45,000 miles on 12/20/2020 on my way back from myrtle beach car does not want to accelerate and or change gears when pressing down on the gas pedal. Out of town mechanic looked at the car and advised…
I bought a used 2019 nissan versa with 34, 213 miles from enterprise car sales on 07/08/2020 and at 45,000 miles on 12/20/2020 on my way back from myrtle beach car does not want to accelerate and or change gears when pressing down on the gas pedal. Out of town mechanic looked at the car and advised it has issues with cvt. car has a loud noise when shifting from park into drive and or reverse and at times does not want to move. Car only moved after turning it on and off. Car struggles to take off at lights and has weird loud noise coming from the transmission, car also jerks really bad when taking off at a red too green light. Also the battery IS 1 year old and IS defective and gas reading gauge reads wrong when car IS filled up with gas. Traction control light comes on and off for no reason in dry roads. When entering a highway car struggles to gain speed and jerks when shifting gears. Dealer notified since car has 45,168 miles and IS still under the nissan 46,213 warranty. Car IS park and at times does not want to move. Waiting on a dealer appt.
- Electronic stability control (esc) · Power train
I was driving highway 101 camarillo to home. Its uphill I tried to press the gas but my speed gauge stock on 50mph no matter I tried. Then suddenly the ABS light and the car with zigzag appeared on my dash board. I bought my car used... The car have 38K+ mileage. I've researched online if the…
I was driving highway 101 camarillo to home. Its uphill I tried to press the gas but my speed gauge stock on 50mph no matter I tried. Then suddenly the ABS light and the car with zigzag appeared on my dash board. I bought my car used... The car have 38K+ mileage. I've researched online if the nissan versa having problem going uphill. I went to my mechanic they said mybe there a transmission problem go to the nissan dealership because my mileage IS under 60K mybe im still on manufacture warranty... But I didn't bought the car on nissan dealer. I bought it on drivetime.
- Air bags › Frontal · Air bags › Frontal › Passenger side › Inflator module · Tires
I had an accident in the car. because of tires and airbag not deploying. I was not injured but the car IS a total loss. and the accident IS being blamed on me. could someone contact me about this matter. *Dt*jb
- Back over prevention · Fuel system, gasoline
TL* the contact owns a 2019 nissan versa. The contact stated while refueling the vehicle, the automatic shutoff valve caused the pump to shutoff however, the fuel tank was not full. Additionally, the contact stated that the vehicle was repaired under nhtsa campaign number: 19v645000 (back over…
TL* the contact owns a 2019 nissan versa. The contact stated while refueling the vehicle, the automatic shutoff valve caused the pump to shutoff however, the fuel tank was not full. Additionally, the contact stated that the vehicle was repaired under nhtsa campaign number: 19v645000 (back over prevention) at riverside nissan (8330 indiana ave b, riverside, ca 92504, (951) 509-6500,) however, while in reverse, the image on the screen was difficult to see. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 3,750.
- Power train · Steering · Vehicle speed control
Steering clutch transmission. Letter regarding the malfunctioning of gear shifts, transmission, clutch damaged by 5 speed manual nissan transmission and stopped my ability to shift gears from 5. No gears worked I was traveling on arizona hwy 60 with cars going 75 miles an hour. I was headed west…
Steering clutch transmission. Letter regarding the malfunctioning of gear shifts, transmission, clutch damaged by 5 speed manual nissan transmission and stopped my ability to shift gears from 5. No gears worked I was traveling on arizona hwy 60 with cars going 75 miles an hour. I was headed west to phoenix for 17 hwy and I was between exits 152 and 153 that IS where highway patrol when they arrived could stop traffic and use their vehicle to push mine to the side of the road. I had been driving in the middle lane and cars or trucks could have killed me even though I had my flashers on until highway patrol arrived. I have reports. The sudden malfunction of the major components on a new vehicle purchased on february 27TH from jim click nissan in tucson arizona. The car was manufacturered in mexico at one of nissan's plants (aqua).
- Electronic stability control (esc)
TL* the contact rented a 2019 nissan versa. While driving 35 mph over a bump in the road, the contact lost control of the vehicle, drove into the woods, and crashed into a tree. The driver's and front passenger air bags deployed. The contact sustained injuries to the hips and other areas, which did…
TL* the contact rented a 2019 nissan versa. While driving 35 mph over a bump in the road, the contact lost control of the vehicle, drove into the woods, and crashed into a tree. The driver's and front passenger air bags deployed. The contact sustained injuries to the hips and other areas, which did not require medical attention. Police report number: 9150 was filed. The vehicle was towed. The dealer and manufacturer were not contacted. The vehicle was not diagnosed. The failure mileage was not available.
- Air bags · Power train
TL* the contact owns a 2019 nissan versa. The contact stated that the air bag warning indicator illuminated. When the vehicle was placed in reverse, a loud thumping noise was heard underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failures. The approximate failure mileage was 5,472.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004971RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10249901RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10246457CVT Warranty Extension REVISION 1 Please discard earlier versions of this bulletin. The announcement from May 23, 2023 has been revised to include the following: The voucher program has been updated and the program rules and dealer instructions have been added to the FAQ section of this dealer announcement.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10238341RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10236629CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissans New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealers DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History.
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235729RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234080SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234079SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234078SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232662WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10231429RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10229597CVT Class Action Owner Notification In mid-December, current and former owners and lessees of the following vehicles will receive a postcard from a Settlement Administrator informing them of the terms of a proposed class action that, subject to final court approval, could extend the warranty on the CVT for the following vehicles: 2017-2018 Altima (L33) 2018-2019 Sentra (B17) 2018-2019 Versa Sedan (N17) 2018-2019 Versa Note (E12) The proposed settlement (including the proposed warranty extension) is still subject to final approval by the court presiding over the proposed settlement. The court will determine if the settlement will be approved at or shortly after a hearing that is scheduled for March 20, 2023. To be clear, unless and until the proposed settlement is approved by the presiding court, there is no warranty extension and you should proceed with CVT-related claims as outlined below in #3 under what dealers should do. The proposed settlement, and the associated potential warranty extension, include many terms and conditions. Rather than attempting to address questions about the proposed settlement terms from customers, it is strongly recommended that you refer customers to the website and/or telephone number listed below so that they can receive information from appropriate sources and in order to avoid providing incorrect and/or incomplete information. The telephone number and website should be active by December 15, 2022. ***** What Dealers Should Do ***** No action is necessary at this time. Nissan will provide additional instructions in late May if and when the proposed settlement is approved and becomes effective. 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges.
- 10227268DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10218755RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED IF YOU CONFIRM The customer states an RAB warning light in the instrument panels information display is ON (Figure 1), AND/OR DTC B2724-23 (SONAR CONTROL UNIT - SONAR ECU INTERNAL FAILURE [UNDER VOLTAGE]) is stored. NOTE: A RAB warning light may appear in the vehicle information display. ACTION Reprogram and configure the Sonar Control Unit with the SERVICE PROCEDURE in this bulletin, if applicable.
Every Nissan Versa model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.