2013 Nissan Versa
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Versa › 2013
These records cover every 2013 Nissan Versa. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2013 Nissan Versa. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2015 Nissan Versa sedan vehicles manufactured June 9, 2011, to March 11, 2015, and 2014-2015 Nissan Versa Note vehicles manufactured April 23, 2013, to March 11, 2015. The affected vehicles have a center console trim panel that may catch the driver's shoe and delay the transition…
Risk and remedy
Risk
A delay in the application of the brake pedal would lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will modify the console trim panel, free of charge. The recall began on September 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Owner complaints
204 complaints18 involved a crash13 injuries3 deaths
What owners report most
Latest complaints
- Unknown or other
I purchased this vehicle from a private owner. I see that there was a recall on the transmission and since there are no recalls at the moment I believe the original owner must have had it repaired. I am having the same problem as the original recall with the transmission. Since it was a safety recall, I would think that this is also a safety issue. Can a car be recalled again if the problem still persists. Thank you
- Unknown or other
The transmission hoses don't stay on well, I have had to take it to a specialist mechanic on two separate occasions because it's a CVT and no dip stick transmission. Reached 102,000 mi and transmission started to shutter and then 2 weeks later quit. Transmission stopped working January 6th 2026
- Service brakes
See attached document for complaint.
- Unknown or other
The driver side door is stuck in the closed position and will not open. The only way for the driver to get out of the car is to move to the passenger seat and open the passenger side door. To get inside and drive the car, the driver needs to open the passenger side door and move to the driver…
The driver side door is stuck in the closed position and will not open. The only way for the driver to get out of the car is to move to the passenger seat and open the passenger side door. To get inside and drive the car, the driver needs to open the passenger side door and move to the driver seat. The condition creates a very dangerous situation for the driver and passengers. The design of the door mechanisms should fail on the OPEN POSITION for safety! I have owned many cars and this is the first time I experienced this dangerous condition. Today, 1/7/2025, I went to the Nissan dealership to repair the door defect. The replacement parts are not available and will be ordered. The repair cost of the Work Order is $825.61. I believe this defect should be recalled to protect other drivers and avoid dangerous situations. Details of Nissan car dealer and work order below: Future Nissan Roseville 600 Automall Dr. Roseville, CA 95661 Service: 916-547-2209 https://www.futurenissan.com/ CURTIS WILDE - Service Advisor 916-677-5502 CWILDE@FUTURENISSAN.COM
- Electrical system
The contact owns a 2013 Nissan Versa. The contact stated upon inspecting the vehicle, she noticed water intrusion in the tail lights and headlights. The vehicle was taken to a dealer where it was diagnosed that the electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and offered no assistance. The approximate failure mileage was 71,000.
- Engine · Power train · Vehicle speed control
Speed Control, Engine and Transmission issues: After the recall from the manufacture was issued for the the acceleration problems this car still takes long to accelerate and get the car going. It feels like the transmission/ and or engine is ready to go out also and this car is only roughly at 80,000 miles. This car is well maintained.
- Electrical system · Unknown or other
The Gear Shift Selector is stuck in Park. Being forced to use the manual override in order to drive, reverse or place car in neutral every time the car is being used. This is ridiculous!
- Power train
Car unstable while driving all of a sudden will not shift into 2cd gear will not go over 20mph car is 2013 but only has 32,000 miles. Dealer said no recalls warranty only 5 years or 100,000 miles, it is past that period. Online suggest multiple complaints from consumers with cvt transmission, clasa acyion suits etc.thwy want 5550.00 to replace transmission.
- Power train
The contact owns a 2013 Nissan Versa. The contact stated that while accelerating from a stop, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed…
The contact owns a 2013 Nissan Versa. The contact stated that while accelerating from a stop, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission (CVT) needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.
- Structure
The contact owns a 2013 Nissan Versa. The contact stated that while reversing at 2 MPH, the contact heard an abnormal noise coming from the engine. The contact also stated that the vehicle was hesitant to accelerate when driving at various speeds which caused the vehicle to jerk. The brake warning…
The contact owns a 2013 Nissan Versa. The contact stated that while reversing at 2 MPH, the contact heard an abnormal noise coming from the engine. The contact also stated that the vehicle was hesitant to accelerate when driving at various speeds which caused the vehicle to jerk. The brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a passenger-side lower control arm bushing being separated from the control arm. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Power train
I feel something is wrong when I step on the accelerator and the rpm scale shakes while driving. When I stop and go while waiting for the signal, the rpm does not increase and speed does not increase even though I step on the accelerator to the end. When I visit mechanics, they told me it is a transmission problem.
- Unknown or other
.The automatic transmission sensor. When u turn on the right blinker the car starts stalling acting like it's going to die. And it's not right turns it's the actual right blinker. And yes can be inspected. . You need ur signals to communicate with other drivers. So right blinker is very important…
.The automatic transmission sensor. When u turn on the right blinker the car starts stalling acting like it's going to die. And it's not right turns it's the actual right blinker. And yes can be inspected. . You need ur signals to communicate with other drivers. So right blinker is very important, not only that the car jerking around in traffic like that is dangerous. . The car was inspected by a mechanic.. .I just bought the car and I noticed it about a month after I bought the car from private owner.
- Power train › Automatic transmission › Internal › Cvt
The contact owns a 2013 Nissan Versa. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the check engine warning light was no longer illuminated. The mechanic performed an oil change.…
The contact owns a 2013 Nissan Versa. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the check engine warning light was no longer illuminated. The mechanic performed an oil change. Several weeks later, the check engine warning light illuminated, and the vehicle lost motive power while driving. The contact coasted to the side of the roadway to shut off and restart the vehicle before driving to the residence. The vehicle was taken to the dealer, where it was diagnosed that the CVT needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The failure mileage was approximately 93,000.
- Service brakes
For ten days my car suddenly loses 90% or more braking power—after moving at above 40 miles per hour for five minutes or more. Incredibly dangerous and no war I g lights and hard to diagnose. We are replacing master cylinder as they were investigated on this year and model. I want them to reopen that investigation and I want compensation.
- Power train
Transmission problems include lurching, acceleration issues, vehicle overheating. It has been very dangerous. In the middle of traffic the vehicle will lose power and start jerking.
- Engine
Bottom line, Transmission needed. Had shifter put in stuck in park, paid for, right engine mount, paid, G censor said showed up . Trans is shot....this is what a Transmission person said.... couldn't get a person from Hesser Nissan only leave message, a week long nothing.
- Power train
The contact owns 2013 Nissan Versa. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the vehicle hesitated and stalled. The vehicle was taken to a transmission specialist where it was diagnosed that an unknown sensor needed to be…
The contact owns 2013 Nissan Versa. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the vehicle hesitated and stalled. The vehicle was taken to a transmission specialist where it was diagnosed that an unknown sensor needed to be replaced. The sensor was replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the transmission specialist where it was diagnosed that an unknown sensor needed to be replace. The unknown sensor and battery were replaced; however, the failure recurred. The contact then stated that her son had to jump start the vehicle multiple times before the vehicle started. The contact stated that she notified the mechanic at the transmission specialist where it was determined to be an electrical failure. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was 62,606.
- Power train · Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Wheel speed sensor/tone ring
The contact owns a 2013 Nissan Versa. The contact stated while driving 55 MPH, the vehicle started shuddering and the transmission slipped out of gear. The check engine warning light was illuminated. The contact veered to the side of the road. The vehicle was towed to the residence where an…
The contact owns a 2013 Nissan Versa. The contact stated while driving 55 MPH, the vehicle started shuddering and the transmission slipped out of gear. The check engine warning light was illuminated. The contact veered to the side of the road. The vehicle was towed to the residence where an independent mechanic diagnosed that the turbine input sensor circuit B, pressure control solenoids including solenoid B had failed. The output, input, transmission, and primary speed sensors were replaced. Additionally, the CVT transmission fluid was flushed and refilled; however, the failure persisted. An unknown dealer was notified of the failure and advised the contact to bring the vehicle to their location for diagnostic test. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
- Power train · Unknown or other
My Transmission was replaced in 2016 at 60K miles. 3 years after the car was bought brand new. As of today the car has 114K miles. September 9, 2022 my transmission completely shut down on me. Also the check engine like came on. I have had the car only a year and the problem just came about. Im…
My Transmission was replaced in 2016 at 60K miles. 3 years after the car was bought brand new. As of today the car has 114K miles. September 9, 2022 my transmission completely shut down on me. Also the check engine like came on. I have had the car only a year and the problem just came about. Im worried and concerned that the transmission should have not got out this quick for me. And also concerned as to why the original owner had the same transmission problem as me and had to replace after 3 years! I got in my car Sep 9 , 2022 and drove about 20 minutes and the car started jerking forward and the RPMs were going crazy moving so fast. I turned around to head back home, i got on the bridge and was driving about 50/55mph. The car started decreasing in speed all the way to 0. Turned the car off and tried to continue to make my way back home. I had to take back streets home and every time I stopped at a red light or stop sign the car would take a second to drive off after. I brought the car to a mechanic who told me my transmission went out. Since the car transmission was last replaced only 54,000 miles have been put on the car. The fuel for the transmission was dark.
- Power train
My car started jolting forward when trying to shift gears (automatic transmission). once i hit 100,000 miles. Then one day while in the drive thru I put my foot to the petal and it rolled forward with no true power to it. This happened again today after turning right at a light with oncoming…
My car started jolting forward when trying to shift gears (automatic transmission). once i hit 100,000 miles. Then one day while in the drive thru I put my foot to the petal and it rolled forward with no true power to it. This happened again today after turning right at a light with oncoming traffic! I almost got hit! I am going to a mechanic tomorrow but came here and see 69 other people with SAME problem from the SAME year/model/make! This is a manufacturing issue, I literally only drive to and from work, no long trips, no racing around, etc. Please help!
- Exterior lighting
the tail lights get moisture in them and then do not work properly. there is a service recall on them from the Nissan versa manufacturer. since there is a service recall on his issue, why is this agency not requiring a recall. obviously there is a manufacturing safety defect present here. Nissan…
the tail lights get moisture in them and then do not work properly. there is a service recall on them from the Nissan versa manufacturer. since there is a service recall on his issue, why is this agency not requiring a recall. obviously there is a manufacturing safety defect present here. Nissan Versa Forums banner Nissan Versa Forums Search Community Login / Join Home Forums Front Desk Nissan Versa News Re sensor Jump to Latest Follow 1 - 6 of 6 Posts [XXX] [XXX] Registered Joined Aug 19, 2021 13 Posts Discussion Starter · #1 · Aug 17, 2022 Hey all I have 2014 versa sv 140k check engine light came on yesterday so this morning I took it to auto zone to get code read so code said transmission range sensor I called & talk to service advisor at dealership where my car gets serviced I was told 2013-2015 tail lights get moisture in them them recommended to replace tail lights 😑 Save Share [XXX] Registered Joined Dec 15, 2019 543 Posts #2 · Aug 19, 2022 This is true. There is a service bulletin that explains it. Look at your tail lights and see if there is moisture in them. Of course it may not be the solution to your problem, but it is a known issue. Save Share [XXX] [XXX] Registered Joined Aug 19, 2021 13 Posts Discussion Starter · #3 · Aug 19, 2022 [XXX] said: This is true. There is a service bulletin that explains it. Look at your tail lights and see if there is moisture in them. Of course it may not be the solution to your problem, but it is a known issue. I just had the front headlights cleaned Save Share [XXX] [XXX] Registered Joined Aug 19, 2021 13 Posts Discussion Starter · #4 · Aug 19, 2022 [XXX]said: I just had the front headlights cleaned Transmission was replaced September 2021 Save Share [XXX] [XXX] Registered Joined Jun 18, 2019 360 Posts #5 · Aug 20, 2022 The transmission range sensor shares the same circuit that the tail lamps are on. If a connection is shorted associated with the tail lamps, it is INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
- Power train
Torque Converter Seal leak
- Power train
My 2013 Nissan Versa has 80,000 miles. Since the car had 72,000 the transmission started to lurch forward while coming to a stop. This lurch has pushed me out into traffic on at least 5 times. As you come to a stop, and you think you are stopping it lunges forward placing others at serious risk.…
My 2013 Nissan Versa has 80,000 miles. Since the car had 72,000 the transmission started to lurch forward while coming to a stop. This lurch has pushed me out into traffic on at least 5 times. As you come to a stop, and you think you are stopping it lunges forward placing others at serious risk. I must be very cautious when approaching sidewalks where pedestrians may be as well as oncoming traffic. The transmission also stalls and loses power when trying to accelerate. When I pull out sometimes the car does not move and will hesitate before it goes. This is extremely dangerous when pulling into oncoming traffic. The transmission "CVT" is a danger to people and should be replaced.
- Power train
I took the 2013 nissan versa to ricart nissan dealership on 2 different occasion due to the car was shifting differently and they said they couldn't find anything wrong with the car the only thing they told me was the car had a cvt transmission and that IS why II feel the jerk IS because a cvt…
I took the 2013 nissan versa to ricart nissan dealership on 2 different occasion due to the car was shifting differently and they said they couldn't find anything wrong with the car the only thing they told me was the car had a cvt transmission and that IS why II feel the jerk IS because a cvt transmission you will feel the gears changing and that it IS different that an automatic transmission. My daughter was driviing on the freeway and the car started jerking and so pulled over and and put the car in park and then she called me her mother [xxx] to get help off of the freeway. When I got there a police car pulled up behind us and put his lights on and came to the car and said he would saty to keep us from getting hit on the freeway for our safety until we get the car towed.. I tired to put the car in gear the car wouldn't go into any that let me know that the transmission was out called insurance company to have the car towed to my mechanic which he informed me that the transmission was out and that it would need a new one. I called the insurance company and changed the coverage ecause was not able at the time to get it fixed .the car IS currently at a-team transmission get a new one put in. There was no warning lamps, messages or symptoms of the problem prior to failure. I cant believe that this stuff happens and people in the world are taking advantege of. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
- Power train
When accelerating quickly to enter a highway, the car bucks continually until you pull over to the side of road and turn it off and back on.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Pedal Operation Interference
On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans and MY 2014 through…
On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans and MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.
- Pedal Operation Interference
On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to promptly release the…
On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to promptly release the accelerator pedal and transition to the brake pedal. This may result in delayed brake application or brief incidents of unwanted acceleration.At the opening of PE14-018, ODI had identified one complaint, VOQ 10597004, alleging that the driver's foot became caught by the subject trim panel to the extent that the driver decided that it was necessary to pull on their leg to get the foot free of the interference, almost causing a crash. The trim panel in question (Figure 1) is located next to the accelerator pedal and the lower corner is positioned such that it is near the right outer edge of the driver's shoe. The complainant supplied a photograph (Figure 2) showing how the edge of the panel wedged itself in the driver's shoe.An additional complainant, 10573057, alleged that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. During the investigation ODI received a VOQ, 10614957, that alleged that the driver's foot was interfered with by the trim panel, delaying the driver's ability to apply the brakes, resulting in a crash and minor injuries to the driver.In addition, during PE14-018, ODI has received VOQs alleging that the HVAC relay actuator/duct, (Figures 3 and 4) can also interfere with the driver's ability to react quickly to apply the brakes, which has been added to the scope of Engineering Analysis EA15-003. MY 2015 Versa Sedan and Note vehicles have been added to EA15-003 as they are believed to have the same panel design and actuator/duct placement as the subject vehicles.MY 2012 vehicles were found to be of a different design and not included in the scope of EA15-003.This Preliminary Evaluation PE14-018 is hereby closed and upgraded to Engineering Analysis EA15-003.
- Excessive Brake Pedal Travel
On May 20, 2014, ODI opened PE14-014 based on eight complaints alleging incidents of excessive brake pedal travel in model year (MY) 2013 through 2014 Nissan Sentra, Versa Sedan and Versa Note passenger cars (Figure 1) and information in Early Warning Reporting field reports indicating issues with master cylinder…
On May 20, 2014, ODI opened PE14-014 based on eight complaints alleging incidents of excessive brake pedal travel in model year (MY) 2013 through 2014 Nissan Sentra, Versa Sedan and Versa Note passenger cars (Figure 1) and information in Early Warning Reporting field reports indicating issues with master cylinder internal seals.In response to an information request letter sent by ODI, Nissan identified a condition with the master cylinder in early production subject vehicles that could result in a slow internal leak past one of the recuperating seals to the brake reservoir when the brake pedal is depressed very slowly or lightly (Figure 2).The subject vehicles are equipped with fixed seal master cylinders supplied by TRW.To address concerns with water hammer noise with the standard seal design, the master cylinders in the early production subject vehicles used AWH (anti-water hammer) seals.The AWH seals are sensitive to contamination from assembly plant cleanliness issues, which can produce the internal leak condition during slow or light brake applies but perform as designed with normal or emergency brake applications.TRW indicated that the risk of contamination interacting with the subject seals is greatest after the evacuation and pressure fill process used to fill the brake system during the manufacturing process (early life issue).TRW developed a new master cylinder seal design (EVO seal) that addresses the noise concern and eliminates the internal leak concern associated with contamination by providing a secondary seal (Figure 3).Nissan implemented the new master cylinder design in vehicle production on September 23, 2013.ODI's analysis shows that the master cylinder warranty claim rate is much higher in vehicles produced before the change (Figure 4).Statistical analysis showed that the condition is an early-life problem with relatively low failure rates projected through 100,000 miles and approximately 58 percent of the failures projected to occur by that mileage have already occurred (Table 1).Warranty claims are highest (78% of claims) in vehicles with less than 10,000 miles (Figure 5) and 50 percent of claims involved vehicles with less than 90 days in service (Figure 6).ODI evaluated 22 crash claims that included allegations of master cylinder failure, sinking brake pedal or pedal to the floor (Table 2).The analysis identified only three crashes in which a brake performance issue related to the master cylinder was duplicated by post-incident inspection, including one with a different problem than the seal leak issue (a broken plunger).The two crash complaints related to a possible master cylinder concern involved 1 vehicle with the AWH seal and 1 with the EVO seal.Both were minor crashes.The remaining crashes do not appear to be related to any issues with the master cylinder or other brake system fault.In the 4 crashes with Event Data Recorderinformation available, the data indicated that the brakes were applied too late to avoid the collisions.These include 2 crashes with less than a half second of braking before impact and 2 in which brake applications lasting 1.0 to 2.5 seconds resulted in high decelerations consistent with fully functioning brake systems, but too late to avoid the collision.Overall, the rates of crashes adjusted for vehicle exposure (total vehicle years in service) do not show any correlation to the high warranty rates associated with the AWH seal leak concern (Table 3 & Figure 7).Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed. The closing o
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10218745ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10213158DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208948EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206373CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10194184Fuel Filler Cap tether clip service information
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192814IF YOU CONFIRM * The key cannot be removed from the ignition. And/or * The Shifter will not move out of park. NOTE: For Rogue (T32), it is possible that shifter selector knob may not be installed correctly. Please refer to NTB14-058 for shift selector knob service information before applying this bulletin. ACTION a. Adjust the key interlock cable. b. Adjust the stop lamp switch. NOTE: Nissan vehicle warranty does not cover incidents due to lack of vehicle maintenance and/or physical damage. Refer to New Vehicle Limited Warranty in the Nissan Assurance Products Resource Manual (APRM) for warranty coverage guidelines and complete information regarding warranty coverage. Please see this bulletin for further details.
- 10192787SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192707SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192687SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192661SERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI units offered in Nissan vehicles that use this type of map data. * If the wrong SD Map Data Card is used, the NAVI will display an update screen (Figures 1 and 2, reference only) and will only accept Cancel. * If this screen is displayed, install the correct SD Map Data Card, found in table A on page 2, and the NAVI unit will return to correct operation. See this bulletin for further detail.
- 10192650IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
Every Nissan Versa model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.