1997 Plymouth Grand Voyager
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Plymouth › Grand Voyager › 1997
These records cover every 1997 Plymouth Grand Voyager. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 1997 Plymouth Grand Voyager. Newest first.
On certain MINI vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
Risk and remedy
Risk
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part IS not replaced in a reasonable amount of time.
Remedy
Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. an extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. owner notification began november 18, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: MINI vans built with 3.3L and 3.8L engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source can result in a fire.
Remedy
Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle IS leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: MINI vans equipped with integrated child seats. the shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate becomes contaminated.
Risk and remedy
Risk
This can cause difficulty in releasing a child from the restraint.
Remedy
Dealers will clean the latch mechanism. an extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the operator in the event that the retractor mechanism can not be unlocked. in addition, an instructional owner's manual supplement card will be provided.
Vehicle description: passenger minivans equipped with p215/65r15 goodyear conquest tires mounted on steel wheel. the tires can experience a sudden air pressure loss without warning.
Risk and remedy
Risk
Sudden tire failure could result in a loss of driver control of the vehicle.
Remedy
Dealers will replace the tires that were mounted on steel wheels.
Vehicle description: multipurpose passenger vehicles equipped with integral child seats. this IS not a safety recall in accordance with federal regulation 573. however, it IS deemed a safety improvement campaign by the agency. on the integral child seat, the shoulder belts restraining the child retract and lock in place after the belt buckle IS…
Risk and remedy
Risk
The latch plate located in the seat cushion area must be free to move back against its stop after the buckle IS removed to allow the shoulder belts to be pulled out. always be sure the area around the latch plate IS free of food or other items that might prevent the latch plate from moving back.
Remedy
Owners are being provided with a video tape and 2 harness clips. the video tape instructs owners on the proper use and maintenance of the child seats.
Owner complaints
261 complaints16 involved a crash15 involved a fire15 injuries2 deaths
What owners report most
Latest complaints
- Air bags · Seat belts
In 2005 while entering onto the highway going home from some personal appointments a small car hit our full size van from behind and caused us to flip over and roll over 8 times and slide at least 2 city blocks before it stopped. We were not even doing the speed limit when we were hit. The front…
In 2005 while entering onto the highway going home from some personal appointments a small car hit our full size van from behind and caused us to flip over and roll over 8 times and slide at least 2 city blocks before it stopped. We were not even doing the speed limit when we were hit. The front window shattered and glass was in our eyes but our airbags did not deploy. We were stuck upside down my seat belt was stuck and my husband had to pull me out of the driver side window. I had to treat for tmj problems, stress and trauma in my neck and back for a few years and I still have some issues. Do we have a claim against the manufacturer?
- Fuel/propulsion system
TL* the contact owns a 1997 plymouth grand voyager. The contact noticed an extensive fuel leak coming from the vehicle. The contact was not notified of nhtsa campaign number: 00v268000 (fuel system, gasoline). The vehicle was towed to the contact's residence due to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 196,559.
- Air bags · Unknown or other
I got in the van in my driveway and turned the ignition switch on then I noticed that the air bag light was on. So I turned the ignition switch off waited a minute then turned it back on and the light was still on. I thought it was a fuse so I proceeded to my destination. As I arrived at my mom's…
I got in the van in my driveway and turned the ignition switch on then I noticed that the air bag light was on. So I turned the ignition switch off waited a minute then turned it back on and the light was still on. I thought it was a fuse so I proceeded to my destination. As I arrived at my mom's house I tried to blow the horn, then I found out that my horn did not work. So I turned the van off and I called a friend who IS a mechanic and he asked me if the air bag light stayed on even after I turned the van on and off I said yes then I explained everything to him. He told me that I needed to try my cruise control. And if it did not work then my clockspring IS gone. Well cruise control did not work. And the airbag light IS still on.
- Structure › Body · Suspension
The drivers side strut tower IS rusting out, but not on the top like most of them do. 3/4 of the side of the tower IS rusted and gone. the passenger side still looks good. I have gone to several shops but no one can help me. the vans 3.3L engine and trans are still in good shape so I need to find someone or something to fix this
- Electrical system · Exterior lighting · Fuel/propulsion system · Power train · Service brakes · Suspension · Visibility/wiper
Takata recall,serpentine belt has shredded at least six times and just came off three times ,tensioner replaced three times,idler pulley twice,when belt shreds wires sever and van stops abruptly,windshield wipers stop abruptly hesitating before resuming,sway bar links need replaced,o2sensors check…
Takata recall,serpentine belt has shredded at least six times and just came off three times ,tensioner replaced three times,idler pulley twice,when belt shreds wires sever and van stops abruptly,windshield wipers stop abruptly hesitating before resuming,sway bar links need replaced,o2sensors check engine light to come on,cv axles failing replaced right twice,hub assembly and brake calipers miss aligned,engine mounts failed and needed,replaced,airbag and ABS lights on dashboard panel fuse blowing,taillights possible short causing brake light to fail,battery needing to be disconnected. To save battery from dyeing due to brake lights staying on constantly, transmission jerking and hesitating in reverse and first gear,passenger side window not operating possible problem,back windows open but will not always shut,horn not working,replaced fuel pump due to gas leak,when braking van lurches forward,front end shakes, tie bar ends replaced,heater blows cold on passenger side and not cooling,most problems occurred while driving,replaced stop brake switch, brake light drivers side illuminated, but not when brake petal pushed,transmission leaking by cv axel,turn signals and panels inside by dash not always operating,only when negative terminal IS readjustment,lights flashing as if panic mode was activated when car IS not on,rattling. Sound from front of van possible cv axel or suspension.
- Equipment adaptive/mobility · Steering · Suspension
I was in my way to work when it was raining ever time it rains the belts comes off this IS very dangerous. I had no power steering at all when this happen with muscle I managed to pull over onto the shoulder of the road. Once water hits the tension wheel belt it knocks it off which makes it slide off every time.
- Electrical system
When I turn on my car after 3 to 5 second it would turn off and when I am driving when it reaches about 15 to 25 the check engine light will turn on and car turns off and steering wheel dos not work and the brakes dos not work, but the electricity IS still works , the stereo would still be on. *tr
- Structure › Body
The rear door was open. I heard a loud noise and I found out the passenger side bolt bad broken on the lift support. the door did not fall. I am having a very difficult time raising the rear door wait one support.
- Steering
Since purchasing this van used last year 2011, my van has a high pitched squealing noise. Dealership (3RD party) stated it was only a wet belt and would stop once the belt dried. This noise never stopped. My teen driver was alone when the belt snapped causing her to loose control of the steering.…
Since purchasing this van used last year 2011, my van has a high pitched squealing noise. Dealership (3RD party) stated it was only a wet belt and would stop once the belt dried. This noise never stopped. My teen driver was alone when the belt snapped causing her to loose control of the steering. Seeing other post of similar or worse case scenarios I am looking into further action. Neither the mechanic at the dealership or any other mechanic ever stated to me that this issue IS common in this vehicle. *tr
- Electrical system
So far this vehicle has been a lemon. I have replaced everything on it, from fuel pump, sensors, steering column, belt tensioner and pulley, alternator, wiper switch that seems to have a mind of its own even tho I replaced a new switch. Now more electrical problems. The instrument cluster IS now…
So far this vehicle has been a lemon. I have replaced everything on it, from fuel pump, sensors, steering column, belt tensioner and pulley, alternator, wiper switch that seems to have a mind of its own even tho I replaced a new switch. Now more electrical problems. The instrument cluster IS now messed up. ABS light and check engine light keep coming on all my gauges go flat. Lights go dim. Then suddenly lights will flash and they will all come back on. Then go off again. Now, not only do they go flat but now I have a shifting problem. The vehicle will not shift. It seems to be stuck in 2ND gear. I replaced the whole braking system. Egr valve, cam sensor, cruise control, the body. The gas pedal use to accelerate on its own. That was a little scary goin down the road not knowing when it was gonna do that. Everyone who rides with me keeps joking as if the vehicle IS haunted. Lights go weak, I've replaced all the bulbs cleaned the headlights. Nothing seems to work right on this vehicle. I've already invested thousands. Way more then its worth. I've had problems where the vehicle just refuses to start. Sometimes not a problem. Then usually in the cold it wont turn over at all. I have replaced the battery numerous times checked for codes. Airbag light would come on. Transmission hesitates. Sometimes vehicle shudders acts like its gonna quit.vehicle just has on going problems. *Tr
- Electrical system · Engine and engine cooling · Steering
Serpentine belt falls off all the time it pulls inward toward the engine slightly any when it gets just a little wet it slips off. The tensioner pulley looks like it needed to be cocked upward just the slightest little bit and then it don't move gates aftermarket product works perfect for all who use it chyrsler should be the ones paying to have this part replaced not us this IS way to common of a problem . *tr
- Electrical system · Engine and engine cooling
Tl*the contact owns a 1997 plymouth grand voyager. The contact stated the entire instrument panel intermittently failed and all of the gauges dropped to 0. The vehicle also intermittently stalled. The failure occurred while at a stop sign and while driving at various speeds. The vehicle was taken…
Tl*the contact owns a 1997 plymouth grand voyager. The contact stated the entire instrument panel intermittently failed and all of the gauges dropped to 0. The vehicle also intermittently stalled. The failure occurred while at a stop sign and while driving at various speeds. The vehicle was taken to an independent repair shop where the contact was advised to replace the instrument cluster. The vehicle was not repaired. The failure mileage was 162,000 and the current mileage was 164,000.
- Electrical system
The instrument panel started going off and on. When it would go off the ABS light would come on and then the engine service light would come on, during this time every thing went out. The speedometer, odometer, gas and temperature gauges went out. I would hit the dash and it would work…
The instrument panel started going off and on. When it would go off the ABS light would come on and then the engine service light would come on, during this time every thing went out. The speedometer, odometer, gas and temperature gauges went out. I would hit the dash and it would work correctly. I finally had to replace it and that one lasted about a year and a half. So know I have put another one in and at this time having problems getting it to function. I see a lot of complaints on the internet, but none on nhtsa website. *Tr
- Structure › Frame and members
Dodge caravan strut tower rust perforation - significant rust perforation on the right and left hand strut towers severely weakens the structural integrity of these main load path members. failure of the strut towers would lead to uncontrolled displacement of the upper end of the strut resulting…
Dodge caravan strut tower rust perforation - significant rust perforation on the right and left hand strut towers severely weakens the structural integrity of these main load path members. failure of the strut towers would lead to uncontrolled displacement of the upper end of the strut resulting in loss of control of the vehicle. since the possibility of failure exists at any time while driving the vehicle, should it occur at highway speeds, serious bodily injury and death are likely. *Tr
- Structure › Body · Suspension › Front
Discovered severe rust-through of the front left-side strut tower while doing routine fluid level checking. The damage IS under the hood of the vehicle, and initially appeared as dimpled metal without any holes or gaps. The metal crumbled in my hand, and revealed the rust through as I picked away…
Discovered severe rust-through of the front left-side strut tower while doing routine fluid level checking. The damage IS under the hood of the vehicle, and initially appeared as dimpled metal without any holes or gaps. The metal crumbled in my hand, and revealed the rust through as I picked away the pieces. I researched the problem on the internet, and found many identical problems, as well as the tsb from chrysler: 2304402 (nhtsa 10000317). Several of the references had pictures that looked just like our vehicle. As the tsb notes, there IS a special repair kit created and supplied by the manufacturer just to correct this specific issue. Although out vehicle has not had any collapse or other catastrophic failure, several of the owners had experienced severe problems as a a result of this structural flaw. the defect was described many times as a result of a manufacturing detail, where two single pieces of metal were layered to build the strut tower. The seam between these two layers of metal was not properly sealed, and as a result, moisture was allowed to enter the seam and corrosion inside the plate sandwich began. with the problem inside the metal structure essentially hidden from view, the metal decay could continue to advance without easy discovery. The tsb IS dated nearly 2 years after the last vehicle date, with warranty coverage already expired. this IS a serious structural and safety problem, and chrysler IS not offering to recognize the defect and fix this except at our cost. This manufacturing defect, as demonstrated by the unusual damage pattern as well as the special repair kit needs a safety recall to support owners and correctly assign fault. *Tr
- Structure › Frame and members · Suspension › Front
The strut towers are corroding on 1996-2000 town & country/voyager/caravan MINI vans. chrysler has admitted this in tsb # 23-044-02. I think the problem IS more widespread. anyway, my understanding IS that, if the strut tower fails during operation, the result can be devastating. there are…
The strut towers are corroding on 1996-2000 town & country/voyager/caravan MINI vans. chrysler has admitted this in tsb # 23-044-02. I think the problem IS more widespread. anyway, my understanding IS that, if the strut tower fails during operation, the result can be devastating. there are many young children riding in these vehicles, soccer moms etc. I find it incredible that there IS not more visible information on this. I am the original owner of my 1997, and at the same phone and address as when I bought it. I have not been notified. I accidentally ran into this while researching for new struts for the vehicle. I looked at my vehicle and sure enough, one of the strut towers IS failing. I called the dealer, the remedy IS $500 per strut tower. if this isn't a classic design flaw (that IS potentially lethal), I'm not sure I could find a better example. two things need to be done. (1) information needs to get out, it's not happening. (2) chrysler needs to absorb or at least share in the cost of the repairs. I believe if #(1) above were happening adequately, # (2) would have already happened. we need to set aside that the automakers are in trouble, and stop favoring them at the expense of children's lives. *tr
- Electrical system › Instrument cluster/panel
Entire dash board instrument cluster dies without any notice, comes back on its own and dies. Serious safety hazard especially at night. *tr
- Engine and engine cooling
Tl*the contact owns a 1997 plymouth grand voyager. the vehicle had been running for approximately ten minutes when the contact heard a loud noise. soon afterwards, the vehicle caught fire. there IS a recall for this failure on plymouths with a different size engine. the current mileage, recall number, and powertrain were unknown. the failure mileage was 87,000.
- Air bags › Frontal
Tl*the contact owns a 1997 plymouth grand voyager. while driving 10-15 mph, the driver and passenger side air bags deployed without impact. the vehicle was able to be driven. the vehicle had not been taken to the dealer. the vehicle was examined by the manufacturer and they filed a report. the current mileage was 89,948 and failure mileage was 89,946.
- Fuel system, gasoline › Fuel injection system
Tl*the contact owns a 1997 plymouth grand voyager. the contact stated that the vehicle was driving erratically. the hood was opened and gas was seen streaming out of the vehicle. the vehicle was turned off and a fire ensued. the contacts arms were burned. the fire department extinguished the…
Tl*the contact owns a 1997 plymouth grand voyager. the contact stated that the vehicle was driving erratically. the hood was opened and gas was seen streaming out of the vehicle. the vehicle was turned off and a fire ensued. the contacts arms were burned. the fire department extinguished the fire and filed a report. the vehicle was destroyed. daimler chrysler stated that they would send an investigator to inspect the vehicle, but no one ever arrived. the dealer sent a letter from the customer claims resolution group instead, which stated that the investigation had been completed and the claim was denied. nhtsa campaign ID number 00v268000 (fuel system: gasoline: fuel injection system) was referenced. the purchase date and mileage information were unknown. updated 4/7/08 *cn aurora fire dept report 04/08/08 *tr
- Exterior lighting › Headlights
Over the course of the last couple years I have noticed that the lenses that cover the headlights on my 1997 plymouth grand voyager have become increasingly hazed, or fogged over. The hazing has caused the light to become so diffused, that driving at night has become very difficult at best. If the…
Over the course of the last couple years I have noticed that the lenses that cover the headlights on my 1997 plymouth grand voyager have become increasingly hazed, or fogged over. The hazing has caused the light to become so diffused, that driving at night has become very difficult at best. If the weather IS bad (rain, or heavy snow) at night it IS almost impossible to see properly. I have seen a number of other plymouth voyagers that appear to have the same problem. I believe that the type of plastic used in the manufacture of the headlight assemblies was unsuitable for a safety part that IS exposed to the elements as car (van) headlights are. I would hope that action will be taken to correct this defect so that nobody IS injured or killed as a result. *nm
- Exterior lighting › Headlights › Concealment devices
For several years the lenses covering my headlights are getting more and more hazed. this IS not due to anything I have done on my part. the hazing has caused the lights to become so dense that night driving IS becoming extremely dangerous. I am now very caution and limit my night driving with…
For several years the lenses covering my headlights are getting more and more hazed. this IS not due to anything I have done on my part. the hazing has caused the lights to become so dense that night driving IS becoming extremely dangerous. I am now very caution and limit my night driving with this vehicle. I have also began to notice other grand voyagers experiencing the same difficulty. this hazing IS not from my own abuse through automatic car washes or from neglect. it IS a defect. I have taken the vehicle to a repair shop who tried to improve the hazing but it was only minimally affective. to have these lenses replaced will cost over $600! my husband's 1987 honda civic's lights and lenses are outstanding. I believe this IS a defect in the manufacturing of this headlight/lens. *jb
- Electrical system · Engine and engine cooling › Engine · Equipment › Appliance › Air conditioner · Visibility › Power window devices and controls
Air conditioning system: evaporator was replaced 3 times so far, first time being under 3 year warranty. service engine light stays on all the time now, even after being diagnosed with "no problems" and being reset. lately, the windows won't go up and down until the car IS stopped and restarted. Same thing with the speedometer and the tachometer. They just "go dead". *nm
- Electrical system · Engine and engine cooling › Cooling system › Radiator assembly · Fuel system, other · Power train › Automatic transmission
Dt*: the contact stated since the vehicle was purchased in 2002 from an independent dealer, the vehicle has been having on going problems with the electrical wiring, alternator, radiator, thermostat, cooling system. Diagnostic testing IS needed for gross pollution. The vehicle has failed under fair…
Dt*: the contact stated since the vehicle was purchased in 2002 from an independent dealer, the vehicle has been having on going problems with the electrical wiring, alternator, radiator, thermostat, cooling system. Diagnostic testing IS needed for gross pollution. The vehicle has failed under fair weather conditions three times since purchase. Events leading up to the failures of the fan, radiator and transmission occurred when vehicle started to run hot, causing transmission to blow out. Service for these components were performed at an independant auto shop.
- Steering › Column locking › Anti-theft device
Dt: contact owns a 1997 plymouth grand voyager. Contact was driving on a major highway at 45 mph speed when the steering column locked . No warning at all. the contact's vehicle was merging off the highway to the right. Then turned the steering wheel to the right it was very hard to turn the…
Dt: contact owns a 1997 plymouth grand voyager. Contact was driving on a major highway at 45 mph speed when the steering column locked . No warning at all. the contact's vehicle was merging off the highway to the right. Then turned the steering wheel to the right it was very hard to turn the steering wheel. Turned the wheel to the left, and it was very hard to turn. the contact turned the ignition off then back on again and it was as if nothing happened. Then, took vehicle to a mechanic, and he could not duplicate the problem. Took the vehicle to the plymouth voyager dealer. They looked at it, and the repair cost will be $900 to fix the whole rack. called the chrysler manufacturer, and the contact was told that they would pay for half of the repair cost . Contacted the manufacturer on 10-11-05 and 10-12-05.*ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air bag clockspring
There is no summary currently available
- Dc minivan fuel injector rail leak
There is no summary currently available
- Post collision fuel system
- Post-collision fuel system integrity
There is no summary currently available
- Integrated child seat belt lockup
This investigation IS closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.
- Integrated child seat belt lockup
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching…
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 harnesses were cut to remove the children.additional information IS needed to fully assess the safety consequence of the alleged defect and to evaluate the chrysler corporation's rational for not conducting a safety recall campaign.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Every Plymouth Grand Voyager model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.