2000 Plymouth Grand Voyager
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Plymouth › Grand Voyager › 2000
These records cover every 2000 Plymouth Grand Voyager. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2000 Plymouth Grand Voyager. Newest first.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Certain airtex fuel pump modules, p/nos. E7089m, e7094m, e7113m, and e7129m, manufactured between june 1 and september 24, 2006. these fuel pump modules were sold as aftermarket for use in certain daimlerchrysler vehicles listed above. silicone material used in manufacture of the flapper valve was out-of-specification, leading to excess swell of the…
Risk and remedy
Risk
Fuel restriction could result in loss of power and/or engine stall, possibly resulting in a vehicle crash.
Remedy
Airtex will notify owners and replace the defective fuel pump modules free of charge. the recall began on october 18, 2006. owners may contact airtex toll-free at 1-866-867-3759.
On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which IS located in the hub of the steering wheel.
Risk and remedy
Risk
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part IS not replaced in a reasonable amount of time.
Remedy
Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. for those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. the recall began on october 12, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: MINI vans built with 3.3L and 3.8L engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source can result in a fire.
Remedy
Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle IS leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Owner complaints
110 complaints9 involved a crash7 involved a fire6 injuries
What owners report most
Latest complaints
- Air bags
The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired.…
The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.
- Engine
My van has been accelerating when I am (applying) putting on my brake to stop, making my van rev, skip & jerk. this has been going on for over 2 months
- Electrical system · Fuel/propulsion system
This letter IS regarding a manufacturer defect in the 2000 plymouth grand voyager and 2000 chrysler town and country vans. *bf there IS an issue with the vehicles in wet weather. when it rains and the driver goes through water, the vehicles shut themselves down completely. Lights turn off…
This letter IS regarding a manufacturer defect in the 2000 plymouth grand voyager and 2000 chrysler town and country vans. *bf there IS an issue with the vehicles in wet weather. when it rains and the driver goes through water, the vehicles shut themselves down completely. Lights turn off, power steering IS arrested, and the driver has to coast to a stop. This has happened several times to my parents, and more than once, they have had to secure the services of a towing company to get the vehicle(s) home or to a repair shop. This has happened at night on two-lane highways, leaving them stranded in pitch-black darkness. These are the only vehicles that my parents have to drive to and from work, which IS an hour and a half away from home. my father has visited the chrysler-dodge dealership several times, and they told him that this IS a large-scale problem with these particular models of vans. They are well aware of the issue, but there has not been a full-scale recall on the vehicles. There IS a kit to fix the problem. The kit IS over $300, and the onus IS on the consumer to purchase the kit and have it installed. My dad spent over $700 to have the kit installed on both vans. this manufacturer defect IS dangerous not only to the drivers of the vehicles, but to other motorists. Please consider doing a national recall for this factory defect.
- Air bags
There was a recall on my van for the clockspring. I took it to hayes chrysler, and they verified that it was under warranty to have it replaced at no cost. Just wanted to report this recall to be added to the vin history. Hayes will be repairing it within the next couple of days. *tr
- Service brakes
The steel brake lines rusted out and start leaking brake fluid, vehicle was unable to stop.nearly cause an accident. *tr
- Engine
I own a 2000 grand voyager van. I have been dealing with the serpentine belt falling off so much in the history of ownership that I am frustrated beyond belief. This problem occurs mostly when it rains and I have spent $2000 plus dollars in tows charges and mechanic services charges to replace the…
I own a 2000 grand voyager van. I have been dealing with the serpentine belt falling off so much in the history of ownership that I am frustrated beyond belief. This problem occurs mostly when it rains and I have spent $2000 plus dollars in tows charges and mechanic services charges to replace the serpentine belt, tensioner with pulley and idler pulley. I feel that the dodge/plymouth vehicle manufacturers have known of this problem and have let consumers suffer and struggle with this safety issues with no intervention on their part. I am a physically challenged person who uses a wheelchair for my mobility and the van was modified to accept a ramp system, with no modifications to the chassis or engine compartment. I have been left broken down on the side of the road or highway many times. *tr
- Engine and engine cooling · Power train · Steering
The serpentine belt comes off every time I go thru water. I can not drive the van anytime it rains or the roads are wet! My daughter in law has the same van and the same problem! Once the belt comes off I loose all power,steering,brakes. Putting me and any passengers in danger! *tr
- Electrical system
TL* the contact owns a 2000 chrysler grand voyager. The contact stated that the entire instrument panel failed along with the windshield and rear windshield wiper. The vehicle was taken to an independent mechanic who advised that there was an unknown component under the dashboard that would need…
TL* the contact owns a 2000 chrysler grand voyager. The contact stated that the entire instrument panel failed along with the windshield and rear windshield wiper. The vehicle was taken to an independent mechanic who advised that there was an unknown component under the dashboard that would need replacing in order to correct the failure. The vehicle was not repaired. The failure mileage was 79,000 and the approximate current mileage was 109,000. updated 2/28/11 *cn updated 04/29/11
- Structure › Frame and members · Suspension › Front
2000 grand voyager. Strut tower rust problem. This IS a known and common issue and chrysler will not fix this defect through a recall, which they absolutely should! *Tr
- Air bags · Electrical system › Horn · Vehicle speed control › Cruise control
Cruise control, horn does not work -this was within 30 days of each other. Airbag light comes on then goes off again. No accident caused this to occur. *Tr
- Suspension › Front
Front left strut tower rusted out. *Tr
- Seats
The removable head rests in my 2000 chrysler grand voyager have a design flaw. the metal supports that extend into the padding are now protruding through that padding, but not through the outer vinyl cover, in the event of an accident, the passengers head will make contact with the metal and…
The removable head rests in my 2000 chrysler grand voyager have a design flaw. the metal supports that extend into the padding are now protruding through that padding, but not through the outer vinyl cover, in the event of an accident, the passengers head will make contact with the metal and likely receive injuries from it. the headrests have been turned around backwards to prevent such an occurrence, though they are now not adjustable and will only provide head/neck support to a child. my van contains 4 of these headrests. I have owned the vehicle for 4 years and all of them have deteriorated during this time. *tr
- Power train
My transmission has gone out on my vehicle and when it was in the repair shop there where two other vehicle the same year make and model with the same transmission problems not to mention one of my sisters co-workers with the same vehicle just had hers fixed IS there any way you can look into this…
My transmission has gone out on my vehicle and when it was in the repair shop there where two other vehicle the same year make and model with the same transmission problems not to mention one of my sisters co-workers with the same vehicle just had hers fixed IS there any way you can look into this I do feel it would be a safety recall beings if my children where in the vehicle and it broke down on the side of the road and transmissions have been know to start on fire if they start too go out also when this happened I was at a stop light at a busy intersection and caused a big traffic jams do to my vehicle not shifting. *Tr
- Suspension › Front
Front wheel strut towers rusted out; this IS apparently a wide spread problem with chrysler minivans. Complete rust out causes the front wheel to collapse. *Tr
- Steering
My 2000 chrysler grand voyager (3.0L engine) has repeated issue with losing its power steering belt in wet conditions (driving through puddles as shallow as 2 inches). this makes the vehicle become difficult to control. since this happened to me twice in one week (and I had just had the system…
My 2000 chrysler grand voyager (3.0L engine) has repeated issue with losing its power steering belt in wet conditions (driving through puddles as shallow as 2 inches). this makes the vehicle become difficult to control. since this happened to me twice in one week (and I had just had the system inspected and a new belt put on before it happened the 2ND time) I contacted several local dealers and asked if they were aware of and had a solution for this issue. one dealer told me "stay out of puddles." all the dealers I contacted said this was a "very common issue with the model" and that they did not have any fix for the issue. I searched online and discovered that a large number of vans from the late 90S share this design issue. I also found some aftermarket products that may fix the issue. I feel strongly that the manufacturer should find a solution and provide this solution at their dealers before this issue causes further breakdowns and accidents. it IS likely that many accidents have already resulted from a loss of power steering related to this issue, but may not have been linked to this issue because: speeds tend to be lower in wet conditions - especially when going through puddles. if colliding with fixed object often driver wouldn't report it to avoid ticket & insurance premium hikes. also, if the accident IS reported they may blame the collision or belt wear as the cause for the steering loss. *Tr
- Service brakes, hydraulic
Vehicle IS a 2000 chrysler grand voyager. brake pedal was pushed during normal vehicle operation and pedal became "soft" with no resistance. vehicle was towed to repair facility and diagnosis indicated rusty brake lines were the cause of the failure. *Tr
- Steering
I have a 2000 plymouth grand voyager...it was raining and all of a sudden while making a turn, the steering wheel locked up...i had my children in that car and it was very scary. Thank goodness I was able to turn it enough to pull into a walgreens, but I had to have it towed and get the serpentine belt replaced. This was awful! *Tr
- Structure › Frame and members
Front strut pushing through body of van. we've spoken to a few mechanics/dealers who have been seeing alot of the same thing with this make/model van. no incident has occurred yet but the potential IS there. we would like to bring attention to this so nhtsa can communicate with the dealerships…
Front strut pushing through body of van. we've spoken to a few mechanics/dealers who have been seeing alot of the same thing with this make/model van. no incident has occurred yet but the potential IS there. we would like to bring attention to this so nhtsa can communicate with the dealerships and resolve. maybe a recall should be considered? this IS potentially very dangerous if owners are not aware of the situation. it also IS a costly repair for an issue that seems to be very common in this specific vehicle 2000 plymouth grand voyager. please help us resolve. *Tr
- Power train › Automatic transmission
Email from constituent re his concerns about the quality of chrysler minivans, the transmission problem he has with his 2000 plymouth grand voyager; feels there should be a recall. *nj the cosnumer noticed transmission fluid on the ground. The mechanic informed the consumer there was a pin a…
Email from constituent re his concerns about the quality of chrysler minivans, the transmission problem he has with his 2000 plymouth grand voyager; feels there should be a recall. *nj the cosnumer noticed transmission fluid on the ground. The mechanic informed the consumer there was a pin a chrysler transmission that comes loose. They also said the pin in the linkage for the differential shoots out very fast and ruins everything in its path. *Jb
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys
Tl*the contact owns a 2000 plymouth grand voyager. while driving at various speeds, the vehicle began to overheat and the power steering failed several times. the vehicle was pulled over and the serpentine belt had to be replaced each time. there were no recalls for this failure. the current…
Tl*the contact owns a 2000 plymouth grand voyager. while driving at various speeds, the vehicle began to overheat and the power steering failed several times. the vehicle was pulled over and the serpentine belt had to be replaced each time. there were no recalls for this failure. the current mileage was 122,000 and failure mileage was 90,000. Updated 03/26/08. *lj the consumer stated he replaced the tensioner belt and the idler pulley.
- Electrical system
I have a 2000 chrysler van that has a broken clock spring. it was repaired under warranty before the mfg warranty expired once already. the chrysler website says that there IS no recall on this item even though it can affect your horn and airbag safety equipment. I would like to see chrysler repair this defect at no charge. *tr
- Engine and engine cooling › Engine
In wet conditions, the serpentine belt of our 2000 chrysler grand voyager minivan comes off with no warning. the problem IS intermittent and unpredictable (though always wet). when it does slip off, the driver IS left in a deadly situation as all power steering IS lost. this has happened to us…
In wet conditions, the serpentine belt of our 2000 chrysler grand voyager minivan comes off with no warning. the problem IS intermittent and unpredictable (though always wet). when it does slip off, the driver IS left in a deadly situation as all power steering IS lost. this has happened to us approximately 10 times over the past year or so. we've replaced the belt twice, the pulley wheel, the tensioner, and the motor mounts. we've also had a plate installed under the motor to try to keep road moisture off of the belt system. I've now learned that this IS so common a problem that the gates corporation has manufactured a repair/replacement belt system for these vans (which I just purchased). it's interesting that the gates corporation acknowledges the problem, but the chrysler/dodge company hasn't issued a recall or offered any type of recourse for customers. this IS a very dangerous issue. we've been lucky so far that no accidents or injuries have resulted. *Tr
- Air bags
Tl*the contact owns a 2000 plymouth grand voyager. the air bag warning indicator light illuminated. when the vehicle was stopped, all of the gauge needles in the instrument panel would fluctuate up and down. the dealer serviced the vehicle for nhtsa campaign ID number 04v480000 (air bags). the…
Tl*the contact owns a 2000 plymouth grand voyager. the air bag warning indicator light illuminated. when the vehicle was stopped, all of the gauge needles in the instrument panel would fluctuate up and down. the dealer serviced the vehicle for nhtsa campaign ID number 04v480000 (air bags). the air bag light dimmed for six months, but then illuminated again. the dealer stated that the power distributor failed and they replaced the pdc. the failure mileage was 56,000 and current mileage was 105,000.
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys
Everytime it rains and I run over a puddle, the belt comes off and the van becomes not drivable. I can't turn the wheel and the warning lights starts to flash and the van goes dead. I have to pay $50 {not including towing} to get it fixed everytime. I don't understand how it isn't a defect. It will…
Everytime it rains and I run over a puddle, the belt comes off and the van becomes not drivable. I can't turn the wheel and the warning lights starts to flash and the van goes dead. I have to pay $50 {not including towing} to get it fixed everytime. I don't understand how it isn't a defect. It will just stop in the middle of the street or freeway after a few seconds. It's very costly and how could something like this be overlooked? I get scared everytime it rains. *Tr
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys · Steering
On two occasions the serpentine belt slipped off their pulleys while driving, which left my car without power steering, brakes, cooling, a/c, or alternator. I had to stop and have the car towed in. Dealer could not provide a preventative repair to keep the belt from slipping off again. Finally…
On two occasions the serpentine belt slipped off their pulleys while driving, which left my car without power steering, brakes, cooling, a/c, or alternator. I had to stop and have the car towed in. Dealer could not provide a preventative repair to keep the belt from slipping off again. Finally, gates had a kit in feb. 2007 that I had installed that IS supposed to cure this problem. This IS an epidemic problem for this vehicle. *jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to nhtsa, daimlerchrysler stated that it will conduct a safety recall and…
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to nhtsa, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the corrective action are described in daimlerchrysler's letter (see recall no. 04V-480).the agency believes that further expenditure of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists with respect to those vehicles covered only by the lifetime warranty.the agency will take further action if warranted by the circumstances.see page 2 for additional information.
- Air bag clockspring
There is no summary currently available
- Dc minivan fuel injector rail leak
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 614185Customer satisfaction notification regarding fuel pump module.
- 610643Subject regarding the owner's manual contains a statement that was included inadvertently. This statement indicates that the mentioned vehicles are equipped with a brake / transmission interlock. This IS incorrect. The vehicle IS not equipped with a brake / transmission interlock.
- 610026Subject regarding canadian vehicle emission control information (veci) label inadvertently installed on about 300 federal emission control vehicles.
Every Plymouth Grand Voyager model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.