2014 Volvo XC90

Owner complaints

What owners report most

1. Air bags1
2. Engine1
3. Power train1
4. Service brakes1
5. Steering1
6. Suspension1
7. Unknown or other1

Latest complaints

• Jun 2, 2024CA
  Service brakes · Suspension

  Brake Vacuum Booster: P/Q BRAKE BOOSTER. P/Q BRAKE FLUID $3271.36 Other]: P/Q ENGINE VACUUM PUMP SEAL KIT Front Suspension vibration and while vibration

• Jun 13, 2023GA
  Steering

  The automobile is still at Jim Ellis Volvo Mall of Georgia not being repaired because Volvo USA has declined to assist. The problem with the steering has been vocally delivered to me by service department as the Universal Joint in the steering column has failed. This is a large expense which I should not have to be responsible for with at car this early in it's life, 85K.

• Dec 11, 2018MI5,200 mi
  Engine · Power train · Unknown or other
  Purchased 2014 XC 90, 5,200 miles on it march 2018. Steering wheel vibration issue reported by me 5/2018 .it doesn't matter if it IS in neutral,drive,reverse with the brake depressed. When turning the steering wheel left or right,it vibrates. Now feeling more vibrations from engine/steering wheel…

  Purchased 2014 XC 90, 5,200 miles on it march 2018. Steering wheel vibration issue reported by me 5/2018 .it doesn't matter if it IS in neutral,drive,reverse with the brake depressed. When turning the steering wheel left or right,it vibrates. Now feeling more vibrations from engine/steering wheel when accelerating. Volvo usa/sweden techs have been involved. It IS now dec. 2018. Motor/transmission mounts,steering wheel oscillator,power steering pump/pulley replaced,engine torque mounts adjusted.being told this IS "characteristic" of this engine.between 2008 to 2014 the 2.3L engine, which was originally designed for the landrover, was not designed for the XC. The engine cabin was designed for the 5 cyc. Volvo has determined there IS nothing else that can be done to correct the vibration, period. They say no safety,engine, transmission, drive train concerns. I'm chagrined this IS acceptable to them. Has been serviced 9 different times between 5/18 to 12/18. Volvo has been paying for all charges since first reported even though it has been out of warranty. Not sure what else to do? Thanks for any suggestions. Ken

• Jun 26, 2017WA
  Air bags

  Takata recall.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10249191This is a Technical Journal: 12V Battery Testing Method
• 10241661Complimentary upgrade c00009 description.
• 10241651Rubber cushion
• 10234826Left front LED flickers after turning car off
• 10234763Keyless Drive receiver issues
• 10234711SiriusXM Radio inop or No Sound on SAT Source
• 10234662To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
• 10224584Expendable Items Parts List.
• 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
• 10219302Part information for AMT input shaft repair kits and the shim kit that is required for repair.
• 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
• 10213883ICUP/Google Built-In Diagnostic Operations
• 10213882Battery Charger/maintainer requirement
• 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
• 10212891VIDA QR Scanner Mobile App
• 10205670XC90 Noise/Squeal from rear brakes
• 10205639Volvo Complimentary Factory schedualed maintenance
• 10203167Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
• 10202436New Software Products (SP) have been developed to convert a Care Key to a standard key.
• 10197371This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
• 10188881Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
• 10182494This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
• 10182493This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
• 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10179681This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
• 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
• 10172469Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
• 10172464This is a Service Journal: Coolant Filling Equipment Tool
• 10171688This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
• 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
• 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
• 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
• 10169391Software Installation Policy changes.
• 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
• 10169388This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
• 10169036Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
• 10169030This is a Technical Journal: Oil in cooling system. New cleaning method developed.
• 10169022This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing

Every Volvo XC90 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.