2019 Volvo XC90
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › XC90 › 2019
These records cover every 2019 Volvo XC90. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2019 Volvo XC90. Newest first.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Risk and remedy
Risk
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk and remedy
Risk
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk and remedy
Risk
Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Risk and remedy
Risk
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Remedy
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk and remedy
Risk
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location…
Risk and remedy
Risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Owner complaints
42 complaints2 involved a crash3 involved a fire8 injuries
What owners report most
Latest complaints
- Engine · Fuel/propulsion system · Power train
Coming from a cold start in hybrid or pure mode the ERAD disengages causing the vehicle to slow down, hesitate and buck until the gas engine can engage to recover acceleration.
- Service brakes
COMPONENT & AVAILABILITY: The primary brake booster assembly and vacuum pump failed twice. The vehicle remains fully assembled and grounded at Volvo Cars White Plains, available for immediate inspection upon request. SAFETY RISK: Both incidents involved primary braking system failure while…
COMPONENT & AVAILABILITY: The primary brake booster assembly and vacuum pump failed twice. The vehicle remains fully assembled and grounded at Volvo Cars White Plains, available for immediate inspection upon request. SAFETY RISK: Both incidents involved primary braking system failure while traveling downhill. During the second failure on August 4, 2026, the vehicle completely overshot a residential intersection, crossed a perpendicular road, and overran the pavement, coming to a stop at the edge of the opposite traffic lane directly where a sharp hill forms and drops off. DEALER CONFIRMATION: The failure was diagnosed and confirmed by the authorized dealer service center (Volvo Cars White Plains) following flatbed towing on both June 5, 2026, and August 4, 2026. After the second failure, the service supervisor explicitly stated that because the identical system failure recurred, they would need corporate approval for a secondary repair. INSPECTION STATUS: The vehicle components were inspected and diagnosed by the manufacturer-certified dealership network. No independent third-party teardown has been authorized to preserve component evidence. WARNING SYMPTOMS & PRIOR INCIDENTS: The primary failure initially occurred on June 5, 2026, while driving downhill, requiring full-force manual pedal pressure to stop. Following a dealer replacement of both components under a single repair cost, the identical mechanical failure recurred three weeks later on August 4, 2026. Crucially, prior to both the first and second incidents, there were absolutely no warning lamps, dashboard messages, or symptoms of any kind before the component malfunction occurred.
- Structure › Body
The exterior chrome trim on the door handle has severely delaminated and flaked. The peeling metallic coating has separated from the plastic handle structure, creating a razor-sharp edge. This component is located on a primary vehicle entry point, creating an immediate laceration hazard to anyone…
The exterior chrome trim on the door handle has severely delaminated and flaked. The peeling metallic coating has separated from the plastic handle structure, creating a razor-sharp edge. This component is located on a primary vehicle entry point, creating an immediate laceration hazard to anyone attempting to open the door. The flaking metal shards are sharp enough to cut fingers or hands during normal vehicle operation, posing a particular safety risk to children or anyone unfamiliar with the vehicle's defect. This is a known manufacturing material failure affecting 2019 Volvo models.
- Structure › Body
The exterior chrome trim on the door handle has severely delaminated and flaked. The peeling metallic coating has separated from the plastic handle structure, creating a razor-sharp edge. This component is located on a primary vehicle entry point, creating an immediate laceration hazard to anyone…
The exterior chrome trim on the door handle has severely delaminated and flaked. The peeling metallic coating has separated from the plastic handle structure, creating a razor-sharp edge. This component is located on a primary vehicle entry point, creating an immediate laceration hazard to anyone attempting to open the door. The flaking metal shards are sharp enough to cut fingers or hands during normal vehicle operation, posing a particular safety risk to children or anyone unfamiliar with the vehicle's defect. This is a known manufacturing material failure affecting 2019 Volvo models.
- Visibility · Visibility › Defroster/defogger/hvac system
The contact owns a 2019 Volvo XC90. The contact stated that while driving at various speeds and or while the vehicle was parked, the A/C unit became inoperable, and the defogger failed to clear the front windshield. The contact stated that the A/C was shifted to the MAX setting to operate as needed…
The contact owns a 2019 Volvo XC90. The contact stated that while driving at various speeds and or while the vehicle was parked, the A/C unit became inoperable, and the defogger failed to clear the front windshield. The contact stated that the A/C was shifted to the MAX setting to operate as needed to defrost the windshield with an abnormal odor blowing through the vents. The vehicle was taken a dealer where it was diagnosed and determined that the front evaporator core needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
- Fuel system, gasoline
The contact owns a 2019 Volvo XC90. The contact stated that while driving at various highway speeds, the vehicle suddenly entered LIMP mode and decelerated before stalling. The failure had occurred on two separate occasions. On one occasion, the vehicle did not restart and was towed to the dealer.…
The contact owns a 2019 Volvo XC90. The contact stated that while driving at various highway speeds, the vehicle suddenly entered LIMP mode and decelerated before stalling. The failure had occurred on two separate occasions. On one occasion, the vehicle did not restart and was towed to the dealer. During the second occurrence, the vehicle was restarted moments later and was driven to the residence. The vehicle was later towed to the local dealer, where the contact was informed that diagnostic trouble codes for fuel delivery system malfunction and low fuel pressure were retrieved; however, the exact cause of the failure was not determined, and the vehicle was not repaired. The contact stated that the fuel tank was half-full during the failures. The manufacturer was notified of the failure. The failure mileage was 79,900.
- Visibility › Defroster/defogger/hvac system › Condensor/evaporator
The front and rear evaporator core of my 2019 Volvo XC90 has failed and I no longer have air conditioning. This issue was diagnosed by a dealer. The evaporator core failure is a massive, widely documented issue specifically targeting the 2016–2020 Volvo SPA-platform models. According to my…
The front and rear evaporator core of my 2019 Volvo XC90 has failed and I no longer have air conditioning. This issue was diagnosed by a dealer. The evaporator core failure is a massive, widely documented issue specifically targeting the 2016–2020 Volvo SPA-platform models. According to my research, Volvo sold approx. 370,000 vehicles in the US during this period. At roughly $5,000 per vehicle, the owners are being asked to spend over a billion dollars on this known, product defect. Volvo is fully aware of this defect, yet they refuse to cover the full cost of the repair. They issued an official Technical Journal (TJ 35912.1.0) admitting that the system over-cools, causing the evaporator to freeze, expand, and crack. When technicians perform this repair, Volvo explicitly mandates installing a retroactive "jumper cable" resistor harness (Part No. 32241228) to prevent the replacement core from cracking again. The question for you is this: Is this a vehicle safety concern. We might consider why one would need air conditioning in the first place. Is it only for comfort or could it sufficiently cool air to help venerable people form having health issues (e.g., elderly, those with asthma). A recent Lancet study, for example, showed heat related deaths in Europe rising to 63,000 per year. This may be extreme, but if one lives in a southern state where temperatures climb to 100s or even a northern state where this routinely occurs in July and August, lack of A/C could be a serious health and safety concern.
- Visibility › Defroster/defogger/hvac system
The contact owns 2019 Volvo XC90. The contact stated while parked and occupied in the vehicle or while driving various speeds, the contact noticed when attempting to turn the air conditioner on she noticed that the a/c unit was not working as intended in the vehicle. The contact mention she can…
The contact owns 2019 Volvo XC90. The contact stated while parked and occupied in the vehicle or while driving various speeds, the contact noticed when attempting to turn the air conditioner on she noticed that the a/c unit was not working as intended in the vehicle. The contact mention she can hear a clicking noise coming from the air conditioner. An independent mechanic and A dealer was contacted. The vehicle was taken to a dealer where they recharged the vehicle and no diagnoses, the vehicle was then taken to an independent mechanic where it was diagnosed that the rear air conditioner vapor needed to be replaced, the vehicle was then taken back to the dealer where they informed her the rear and front vapor needed to be replaced .The vehicle was not repaired. The contact mention these failures have occurred on several different occasions. The manufacturer was notified of the failure, and they offered her one thousand dollars out of the seven thousand. The failure mileage was approximately 35,000.
- Unknown or other
The exterior paint on my 2019 Volvo XC90 has experienced significant premature peeling and delamination on the front bumper and surrounding body panels. This is not the result of collision, misuse, or environmental damage the vehicle has been properly maintained and garaged. The paint failure…
The exterior paint on my 2019 Volvo XC90 has experienced significant premature peeling and delamination on the front bumper and surrounding body panels. This is not the result of collision, misuse, or environmental damage the vehicle has been properly maintained and garaged. The paint failure appears to be a factory defect related to improper adhesion, primer application, or a substandard clear coat process during manufacture. The affected components are available for inspection upon request. Safety concern: Peeling and delaminating paint can obscure visibility of underlying corrosion, accelerate rust formation on structural body components, and create road debris hazards if large sections separate at highway speeds — posing risk to following vehicles. The concern was submitted to Volvo Cars USA Customer Care and assigned a formal case number. After requesting photographs and inquiring about paint protection documentation, Volvo denied any financial assistance without conducting a physical inspection, technical review, or providing a written basis for denial. No dealer inspection was performed, and no independent technical evaluation was offered or facilitated by Volvo. There were no warning lamps or electronic symptoms prior to the paint failure. The defect became visually apparent gradually and has progressively worsened. No prior accidents, repaints, or aftermarket modifications have been made to this vehicle. It is my belief that this paint defect may be a systemic manufacturing issue affecting multiple 2019 XC90 vehicles, and that Volvo Cars USA is aware of or should be aware of this condition. I am requesting that NHTSA investigate whether a defect trend exists across this model year and whether a safety recall or technical service bulletin is warranted.
- Electrical system · Suspension
The suspension module failed due to water accumulation on floorboards. Suspect other electronics may be at risk. Water ingress cause by a combination of what dealer said was a worn out sunroof gasket and two of four drains that became plugged. Further examination from dealer found the plugged…
The suspension module failed due to water accumulation on floorboards. Suspect other electronics may be at risk. Water ingress cause by a combination of what dealer said was a worn out sunroof gasket and two of four drains that became plugged. Further examination from dealer found the plugged drains were crimped from when the vehicle was manufactured. The dealer blamed the excessive water ingress was further allowed by a failed sunroof seal. The vehicle has always been serviced by the dealer and problem areas like that were either not inspected or not reported. The seal appears as good as the day we purchased vehicle from dealer. It seems it needs a more expert eye to detect how it fails. The result was standing water in the floor boards and body cavities, which then caused the suspension module to fail. The entire interior had to be disassembled to verify there was no further electrical damage. The dashboard and other interior pieces needed to be removed to replace or correct the drains. This appears to be a common problem with this model although no service advisories seem to have been issued. Total estimated damage is about $5200. Vehicle has only 60K miles. Volvo has rejected responsibility for the compromised drain and failed sunroof seal. Service documentation attached, not including the estimated $1700 to remove dash for repairs.
- Engine
The contact owns a 2019 Volvo XC90. The contact stated that while driving at various speeds, the vehicle lurched forward while switching back and forth between electric and gasoline mode. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure recurred while…
The contact owns a 2019 Volvo XC90. The contact stated that while driving at various speeds, the vehicle lurched forward while switching back and forth between electric and gasoline mode. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure recurred while driving three years later. Additionally, the turtle warning light was illuminated with the message "Engine System Reduced Performance". The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
- Engine and engine cooling
The contact owned a 2019 Volvo XC90. The contact stated that while driving approximately 50-52 MPH, there smoke coming from the front passenger’s side wheel well of the vehicle. The contact stated that an off-duty Police Officer witnessed the failure and activated the Emergency Lights, allowing the…
The contact owned a 2019 Volvo XC90. The contact stated that while driving approximately 50-52 MPH, there smoke coming from the front passenger’s side wheel well of the vehicle. The contact stated that an off-duty Police Officer witnessed the failure and activated the Emergency Lights, allowing the contact to safely pull off the highway The contact immediately pulled over and stopped the vehicle. The grandson seated in the front passenger’s seat immediately exited the vehicle and the contact was able to unbuckle and removed the [XXX] from the second-row middle seat. The contact stated that moments later there were explosions, and there was black smoke and flames engulfing the vehicle. The vehicle was destroyed. There were no injuries sustained; however, all three occupants of the vehicle experienced emotional trauma from the vehicle catching on fire. Medical attention was not needed. A Police Report was filed at the scene and the vehicle was towed away. The contact stated that the car seat in the rear of the vehicle was destroyed. The vehicle was examined by an Insurance Adjuster, and it was determined that the fire had started in the engine compartment. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 61,511. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
I am writing to formally a repeated mechanical failure involving the HVAC evaporator systems in two Volvo vehicles that I purchased within a few months of each other. The vehicles involved are: • 2019 Volvo XC90 T6 Momentum VIN: [XXX] Purchased: November 2024 • 2020 Volvo XC60 T5 Momentum…
I am writing to formally a repeated mechanical failure involving the HVAC evaporator systems in two Volvo vehicles that I purchased within a few months of each other. The vehicles involved are: • 2019 Volvo XC90 T6 Momentum VIN: [XXX] Purchased: November 2024 • 2020 Volvo XC60 T5 Momentum Purchased: January 2025 Within a six months apart, both vehicles suffered complete air conditioning system failure due to large evaporator leaks. In total, three evaporators have now been confirmed as leaking across these two vehicles. The 2020 XC60 experienced evaporator failure in May 2025 and required full evaporator replacement under its CPO warranty. The 2019 XC90 subsequently developed the same issue. After multiple independent inspections and a full diagnostic performed by Volvo, they have confirmed that both the front and rear evaporators were leaking. The total repair estimate exceeds seven thousand dollars. Despite the statistical improbability of two vehicles purchased months apart suffering identical HVAC system failures within months of ownership, Volvo Cars North America denied my goodwill assistance request. The denial was based solely on the fact that a prior owner of the XC90 had previously received an unrelated goodwill repair. I was not informed of this at the time of purchase and had no connection to that prior claim. I then filed a complaint with the BBB against Volvo Cars North America. Volvo did not respond at all. The BBB has now formally closed the case and recorded that Volvo failed to respond to the complaint. I have acted in good faith at every step. I paid for diagnostics. I provided complete documentation. I pursued proper escalation channels. I sought resolution through the BBB. Volvo has remained silent. This is not an isolated service matter. It reflects a potential systemic defect affecting multiple Volvo platforms and model years. The repeated evaporator failures raise serious concerns as far us intaking large freon amounts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Electrical system · Engine · Steering
Some back info: I keep the auto start/stop feature disabled. There are three identical incidents total. One about a year or two ago and two back to back a few weeks ago. The first time I was stopped at a drive through but in “drive” with my foot on the brake. All of the sudden the car…
Some back info: I keep the auto start/stop feature disabled. There are three identical incidents total. One about a year or two ago and two back to back a few weeks ago. The first time I was stopped at a drive through but in “drive” with my foot on the brake. All of the sudden the car completely turns off. Screens black, engine off. Completely black car no inside lights on. Within a couple of seconds, I hear the engine reengage and the car “starts” as normal like when you turn the switch. All of the lights and screens turn on and apple car play reconnects. The most recent two incidents were the same day and in drive having stopped at stoplights. The car goes “dead” then restarts all in drive with my foot on the brake. No warnings come up after the incident either. This time my husband and children were with me and can confirm it happened. I did not get these incidents checked out since the car was instantly back to normal with no warning messages. Very unnerving though and feels like the car is being remotely restarted somehow. The first time I just brushed it off, now I am concerned about this happening while in motion.
- Electrical system · Engine · Power train
Upon driving a symbol with a turtle and engine cation sign flashed upon the dash displaying and reading reduced power train mode as this is being shown on dash the passenger next to me smelt smoke as we next seen smoke coming from the air conditioning system we immediately pulled over to the safest…
Upon driving a symbol with a turtle and engine cation sign flashed upon the dash displaying and reading reduced power train mode as this is being shown on dash the passenger next to me smelt smoke as we next seen smoke coming from the air conditioning system we immediately pulled over to the safest spot out of the ongoing traffic as smoke continued to worsen now under the hood when flames engulfed the engine and spread to rest of car.
- Engine
My engine caught on fire. Unknown cause at this time.
- Unknown or other
Rear evaporator coil (Failure) The rear evaporator coil failed on my Volvo XC90 purchased new at the dealership in 2019. This car only had 27,000 miles on it when the evaporator coil went bad. Refrigerant smells entered the cabin when AC was on while my 2 year old daughter was in the back.…
Rear evaporator coil (Failure) The rear evaporator coil failed on my Volvo XC90 purchased new at the dealership in 2019. This car only had 27,000 miles on it when the evaporator coil went bad. Refrigerant smells entered the cabin when AC was on while my 2 year old daughter was in the back. Having refrigerant leaking into the cabin is not great for health, especially that of a toddler. Additionally this could have caused an inability to defrost windows creating a safety hazard. All refrigerant leaked out leading to a condition where I had to drive in 90 - 100 degree temperatures with my daughter.
- Service brakes
While driving, the brakes completely failed without any warning. There were no signs, alerts, or symptoms prior to the failure. The braking ability was suddenly and entirely lost, creating an extremely dangerous situation. Upon inspection, it was determined that the brake booster had failed. This…
While driving, the brakes completely failed without any warning. There were no signs, alerts, or symptoms prior to the failure. The braking ability was suddenly and entirely lost, creating an extremely dangerous situation. Upon inspection, it was determined that the brake booster had failed. This component failure directly caused the complete loss of braking power. Because this occurred without warning or prior indication and such an unexpected failure not only poses a significant safety risk to the driver and passengers but endangers everyone on the road, and it represents a severe safety hazard. A sudden brake booster failure can easily lead to loss of vehicle control, accidents, injury, or even fatalities. Immediate action is required to address this serious issue that threatens public safety.
- Engine · Unknown or other
Vehicle started experiencing stalling and when trying to accelerate it would not pick up on speed, I have been quoted by Volvo that the supercharger is bad on a car that is only 6 years old. That repair for this is $2,000 as the engine valve also has to get cleaned out. The vehicle started having…
Vehicle started experiencing stalling and when trying to accelerate it would not pick up on speed, I have been quoted by Volvo that the supercharger is bad on a car that is only 6 years old. That repair for this is $2,000 as the engine valve also has to get cleaned out. The vehicle started having issue with AC after 2 years and now the front evaporator has gone bad and with summer Time is when I realized of this defect. $5,000 repair for the evaporator.
- Back over prevention › Sensing system › Camera
After a software update the backup camera’s field of view is super focused on the tailgate, license plate, and the immediate ground below. This is a safety concern as there have been a few near misses at parking lot speeds.
- Unknown or other
Car shut off while driving and rebooted. Was precessed by the infotainment system crashing and then rebooting a minute prior. Car made a sound like a grunting sound right as it shut down.
- Electrical system
There was a leak on the evaporator coil within the AC system for this car. We started having issues with the AC around the 56,500 mile mark ([XXX]). After a couple of rounds of recharging the system with refrigerant and looking for a leak, the repair shop finally found the leak on the evaporator…
There was a leak on the evaporator coil within the AC system for this car. We started having issues with the AC around the 56,500 mile mark ([XXX]). After a couple of rounds of recharging the system with refrigerant and looking for a leak, the repair shop finally found the leak on the evaporator coil system. The repair was quoted cost $4,854.03. The evaporator coil During the summers when the AC was not working, this was definitely a safety concern. Riding in the car with no AC in the summertime in Hawaii is brutal. The $4,854.03 cost for the evaporator coil replacement, did not include the amount of money we spent the first two go arounds looking for the leak and recharging the system with refrigerant. After doing some research and talking to the repair shop the evaporator coil replacement work it seems that this is a very common failure on this model/year Volvo. I also noticed it looks like they already had a similar recall out for this failure on other similar Volvos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I would like to have Volvo USA to address this issue and fix this common issue and recall this year model.
- Air bags · Seat belts · Visibility
The contact owns a 2019 Volvo XC90. The contact stated that after stopping and parking the vehicle, the vehicle failed to turn off. The contact's fiancée arrived on the scene and was able to turn off the vehicle; however, the vehicle later failed to restart, and the gear shifter seized. The message…
The contact owns a 2019 Volvo XC90. The contact stated that after stopping and parking the vehicle, the vehicle failed to turn off. The contact's fiancée arrived on the scene and was able to turn off the vehicle; however, the vehicle later failed to restart, and the gear shifter seized. The message "Gear Lever Lock" was displayed. The vehicle was towed to an independent mechanic, who diagnosed that the panoramic sunroof seal strip had a gap, allowing debris and water into the vehicle, clogging the drain, and rendering the vehicle inoperable. The mechanic disassembled the entire interior and allowed it to dry before reassembling. The contact was informed that the front passenger’s side air bag sensor, seat belt buckle, and seat belt tensioner needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: TJ 35503.3.0 (Panoramic sunroof, sealing strip has a gap). The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
- Engine
Vin: [XXX] We just had the starter go bad at roughly 66000 miles. When the repair shop had removed the bad starter they noticed a very odd failure. The nut/stud on the starter was stripped. They stated that this was definitely from a manufacturing defect. I can provide the bad starter and…
Vin: [XXX] We just had the starter go bad at roughly 66000 miles. When the repair shop had removed the bad starter they noticed a very odd failure. The nut/stud on the starter was stripped. They stated that this was definitely from a manufacturing defect. I can provide the bad starter and receipt of the cost of replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
There was a leak on the evaporator coil within the AC system for this car. We started having issues with the AC around the 56,500 mile mark ([XXX]). After a couple of rounds of recharging the system with refrigerant and looking for a leak, the repair shop finally found the leak on the evaporator…
There was a leak on the evaporator coil within the AC system for this car. We started having issues with the AC around the 56,500 mile mark ([XXX]). After a couple of rounds of recharging the system with refrigerant and looking for a leak, the repair shop finally found the leak on the evaporator coil system. The repair was recently completed on 10/22/2024 at the cost $4,254.03. This car has roughly 66000 miles on it now (12/07/2024). The evaporator coil During the summers when the AC was not working, this was definitely a safety concern. Riding in the car with no AC in the summertime in South Carolina is brutal. The $4,254.03 cost for the evaporator coil replacement, did not include the amount of money we spent the first two go arounds looking for the leak and recharging the system with refrigerant. After doing some research and talking to the repair shop who completed the evaporator coil replacement work it seems that this is a very common failure on this model/year Volvo. I also noticed it looks like they already had a similar recall out for this failure on other similar Volvos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11009818This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
- 11009817This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11009815This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11009803This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
- 11009511This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations
- 11007932This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007926This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11007922Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- 11006577Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- 11006576This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006564This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
- 11006562This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006560This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 11006557This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006554This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10254402This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance. install component 32139082
- 10254399This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
- 10253788This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 10253771This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
- 10253247Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- 10253003This is a Technical Journal: Squeak noise from second row outer seats over bumps. Apply PFPE Anti squeak spray, p/n 30749880 spray.
- 10252722This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10252682This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251606This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
- 10251166This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
- 10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
- 10251143This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released
- 10249465This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
- 10249393OHC replaced too often due to CEM U134187,download software prior replacement
- 10249386PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
- 10249383Creaking noise from Steering Wheel Module (SWM)
- 10249382DIM message ?Parking brake service required?
- 10249362PHEV Intermittent Start of the Combustion Engine in Hybrid
- 10249344P5(SPA)/P6(CMA) Software Download Guide
- 10249194This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
Every Volvo XC90 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.