2017 Volvo XC90
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › XC90 › 2017
These records cover every 2017 Volvo XC90. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2017 Volvo XC90. Newest first.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Risk and remedy
Risk
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Risk and remedy
Risk
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Remedy
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location…
Risk and remedy
Risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.
Risk and remedy
Risk
Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy
Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.
Remedy
Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt…
Risk and remedy
Risk
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Risk and remedy
Risk
Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy
Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Owner complaints
81 complaints3 involved a crash9 involved a fire12 injuries
What owners report most
Latest complaints
- Engine
On 9/18/2026 at about 3:15 PM, the low coolant warning came on while I was driving in front of my child's school. Less than a minute later I pulled into the school pickup line, stopped, and turned the vehicle off. There was no smoke when I turned it off. After the engine was off, smoke began coming…
On 9/18/2026 at about 3:15 PM, the low coolant warning came on while I was driving in front of my child's school. Less than a minute later I pulled into the school pickup line, stopped, and turned the vehicle off. There was no smoke when I turned it off. After the engine was off, smoke began coming from the engine compartment, and within minutes the engine compartment was on fire. The fire occurred in a school pickup line surrounded by parents and children. An independent witness saw that the vehicle was off before any smoke appeared. The fire department and police responded. The engine compartment was destroyed and the vehicle is a total loss. Warning before failure: low coolant message, less than a minute before the vehicle was stopped. This vehicle has the B4204T27 (T6) engine. Volvo recalled 2016 XC90s with this engine (Recall 19V-308) because a cracked engine-side coolant bleeder hose could leak coolant onto the catalytic converter heat shield and cause a fire while the vehicle was stationary, with a low coolant warning as the sign. This 2017 was not included in that recall, but it gave the same warning and caught fire the same way while stationary. The vehicle was inspected by Volvo Car USA in October 2026. I have not received the inspection report. The failed component is UNKNOWN because the engine compartment was incinerated. I was exposed to smoke during the fire and am seeking medical evaluation.
- Steering
Volvo electric power steering system failure.
- Electrical system · Fuel/propulsion system · Power train
Vehicle has exhibited lagging and stalling while driving in "Pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic…
Vehicle has exhibited lagging and stalling while driving in "Pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic, creating a risk of sudden loss of propulsion in live traffic situations, including at intersections where an unexpected stall could result in a collision. The dealership (Volvo Cars of Fort Washington) has diagnosed this as originating from multiple hybrid drivetrain components over several repair visits: the High Voltage Coolant Heater (replaced per a referenced Volvo Technical Service Bulletin), the Inverter Electric Rear Axle Drive Module (IEM) — diagnostic data showed one internal transistor (phase W) reaching 135°C, a severe outlier compared to the other two phases reading approximately 25°C — the A/C refrigerant shutoff valve, and most recently the Electronic Rear Axle Drive (ERAD) transmission, where diagnostic monitoring showed the ERAD clutch slipping during test drives. Volvo's own internal case management system has classified this case as a "Repeat Repair." Despite multiple repair attempts, the underlying drivability defect (lagging/stalling) has recurred each time, including almost immediately after the vehicle was returned following the initial repair, with minimal intervening use. This pattern indicates a persistent, unresolved defect in the vehicle's hybrid drive system that presents a safety risk due to unpredictable loss of power while driving.
- Electrical system · Forward collision avoidance › Warnings · Unknown or other
2017 Volvo XC90 manufacturing defect where panoramic sunroof drainage network fails under normal rain, pooling water directly in the floorboard channels over safety module networks and wire harnesses.Water infiltration caused a catastrophic short-circuit of the floorboard-mounted amplifier while…
2017 Volvo XC90 manufacturing defect where panoramic sunroof drainage network fails under normal rain, pooling water directly in the floorboard channels over safety module networks and wire harnesses.Water infiltration caused a catastrophic short-circuit of the floorboard-mounted amplifier while driving. This forced the audio system to emit an un-modulated, maximum-volume electronic blast through the cabin, causing severe driver distraction and documented temporary acute acoustic trauma/ear injuries to myself and my young child.Progressive electronic oxidation from ongoing water intrusion has since caused systemic failures of critical safety electronics. This includes spontaneous, unprompted activations of the automated emergency SOS calling network and dangerous operational delays in the backup camera engaging.Dealership service personnel inspected the vehicle and explicitly warned that the water-logged electrical networks are heavily compromised and at imminent risk of a complete blackout while in motion, posing a severe threat of sudden loss of power steering, braking, and propulsion on the highway. Rain is currently actively dripping from the interior ceiling onto passenger cabin components. This platform-wide engineering flaw creates an active fire, electrical, and crash hazard.
- Unknown or other
I was driving my 2017 Volvo XC90 T6 Inscription when a ‘coolant low’ warning appeared. I immediately pulled over and the car began to smoke. I was unaware what to do so I called my husband and he told me to pop my hood. With 1.5 minutes of pulling over I open my door to find the lack to pop the…
I was driving my 2017 Volvo XC90 T6 Inscription when a ‘coolant low’ warning appeared. I immediately pulled over and the car began to smoke. I was unaware what to do so I called my husband and he told me to pop my hood. With 1.5 minutes of pulling over I open my door to find the lack to pop the hood and someone started yelling at me to get out. I looked up and the smoke had changed from white to brown- I exited the vehicle and called 911- Within approximately 5 minutes, the vehicle became fully engulfed in flames and was a total loss. The vehicle had been regularly maintained and to my knowledge, had no open recalls applicable at the time. After the fire, I became aware of a prior XC90 recall involving a coolant hose leak and fire risk. I understand that recall may not list my exact model year. I’m not claiming a specific cause, but due to the coolant warning preceding the fire, believe the circumstances warrant investigation. I was able to exit safely and no one was injured, but given how rapidly the fire developed, I’m concerned about the potential risk to others.
- Fuel/propulsion system · Power train · Vehicle speed control
2017 Volvo XC90 T8 plug-in hybrid, approximately 81,000 miles, experienced intermittent hesitation/loss of propulsion when accelerating. When acceleration is requested, the vehicle can hesitate before power is delivered, creating a serious safety concern when entering, merging into, or crossing…
2017 Volvo XC90 T8 plug-in hybrid, approximately 81,000 miles, experienced intermittent hesitation/loss of propulsion when accelerating. When acceleration is requested, the vehicle can hesitate before power is delivered, creating a serious safety concern when entering, merging into, or crossing traffic because expected acceleration is not immediately available. Diagnostic testing identified faults in the IEM/ERAD system, including P286D00, Clutch A Engagement Time Performance/Too Slow, and P0A1B62, Drive Motor A Control Module, Algorithm Based Failure. The vehicle is currently being evaluated by an authorized Volvo dealer. I was advised that the high-voltage battery cells appear to be functioning properly and that the dealer is consulting Volvo technical support regarding the loss-of-acceleration condition. Volvo has issued Technical Journal guidance addressing ERAD clutch DTCs, including P286D00, on this generation of XC90. I am concerned that delayed or failed engagement of the ERAD clutch can cause an unexpected delay or loss of propulsion during acceleration. I am also aware of another NHTSA complaint involving a 2017 Volvo XC90 ERAD clutch failure, NHTSA Complaint No. 11673211, describing a delay in propulsion followed by sudden power delivery. I am requesting that NHTSA review this condition as a potential safety defect involving ERAD clutch engagement and intermittent loss or delay of propulsion in Volvo XC90 T8 vehicles.
- Electrical system
The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the window power switch was enabled; however, the window switch failed to function as intended. The contact stated that the rear-view camera, the door switch, and the air conditioner failed to…
The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the window power switch was enabled; however, the window switch failed to function as intended. The contact stated that the rear-view camera, the door switch, and the air conditioner failed to function as intended. In addition, the contact became aware of water on the front passenger’s side floorboard. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
- Engine · Fuel/propulsion system · Vehicle speed control
Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine…
Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine misfires.The only alert we received was the day prior our engine needed a liter of oil. We topped off the oil and that alert went away. The day we had the reduced performance we were alerted of that at the time on the highway. It's a little turtle icon. We were not able to accelerate efficiently and it was definitely unsafe to be driving but we had to get home.
- Service brakes, hydraulic
The contact's daughter owns a 2017 Volvo XC90. The contact stated that while her son-in-law was driving at an undisclosed speed, the brake pedal was firmly depressed, but the vehicle failed to stop immediately. No warning light was illuminated. The vehicle was towed to the dealer, who determined…
The contact's daughter owns a 2017 Volvo XC90. The contact stated that while her son-in-law was driving at an undisclosed speed, the brake pedal was firmly depressed, but the vehicle failed to stop immediately. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the vacuum hose had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
- Electrical system · Engine
To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the…
To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the Byers Volvo Service Department in Columbus, OH. It had no open recalls. It was always parked overnight in a garage. The Fire Inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on Federal Government Property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 XC90 for a coolant hose leak that can cause a fire. Given that the 2017 XC90 is of the same design. Upon checking the internet and Reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.
- Back over prevention › Sensing system › Camera
VCM and Rearview camera glitching not working, can cause crashes. Everything was checked for voltage and works properly. It seems like it is a system infotainment issue for 2017 Volvo xc90
- Electrical system
The rear door on the driver side will not open. The child lock will not deactivate. No accident. I took my son to school and when I returned to open the door for my [XXX] old the door would not open. No warnings. A regular maintenance appeared days later. I do not understand why this is not being…
The rear door on the driver side will not open. The child lock will not deactivate. No accident. I took my son to school and when I returned to open the door for my [XXX] old the door would not open. No warnings. A regular maintenance appeared days later. I do not understand why this is not being recalled based on online research showing the same thing happening with other Volvos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
On call service/ vcm module stopped working previous recalls on these types of vehicles
- Latches/locks/linkages › Doors › Latch
The contact owns a 2017 Volvo XC90. The contact stated that while driving 70 MPH, the rear passenger’s side door suddenly unlocked and opened. The vehicle was pulled over to the side of the road, and the door was forcefully closed. The failure had occurred more than once while diving at various…
The contact owns a 2017 Volvo XC90. The contact stated that while driving 70 MPH, the rear passenger’s side door suddenly unlocked and opened. The vehicle was pulled over to the side of the road, and the door was forcefully closed. The failure had occurred more than once while diving at various speeds. There were no warning lights illuminated. The contact stated that the failure had occurred while there was a passenger seated in the rear passenger’s side seat. The door was only securely closed by force. The vehicle was taken to the dealer, but the dealer had not inspected or diagnosed the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
- Electrical system
The failure involves the instrument cluster (driver information display) on my 2017 Volvo XC90. This component is responsible for displaying speed, warning indicators, and all critical driving information. The failed component remains installed and is available for inspection. The issue began…
The failure involves the instrument cluster (driver information display) on my 2017 Volvo XC90. This component is responsible for displaying speed, warning indicators, and all critical driving information. The failed component remains installed and is available for inspection. The issue began while driving on public roads. The display intermittently showed distorted, “barcode-like” patterns that would appear suddenly, disappear, and then return. The condition progressively worsened over time. The failure is now consistent and reproducible. When starting the vehicle, the cluster may appear normal for a few seconds before becoming severely distorted or completely unreadable. Now it is nonfunctional from the moment of ignition. This creates a significant safety hazard because I cannot view speed, warning lights, gear position, or any system alerts. The initial failures occurred while the vehicle was in motion, which increased the risk at the time of occurrence. The vehicle is not safely operable in this condition. The vehicle has approximately 24,000 miles, has never been in an accident, and has been properly maintained. There were no external factors that could explain the failure. The only prior symptoms were the intermittent display distortions described above. An authorized Volvo retailer inspected the vehicle and diagnosed the instrument cluster as failed, recommending replacement. No repair has been completed. Volvo Car USA declined goodwill assistance despite the extremely low mileage and safety‑critical nature of the failure. I am aware of similar instrument cluster failures reported by other 2016–2017 Volvo XC90 owners, suggesting this may be part of a broader pattern.
- Electrical system · Exterior lighting · Visibility/wiper
The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed…
The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, including the turn signal system, windshield wipers, and high beam headlights. These components are currently non-functional and can be made available for inspection upon request. The failure significantly impacted vehicle safety. The loss of turn signals made it impossible to properly indicate lane changes or turns to other drivers, increasing the risk of collisions. The failure of the windshield wipers created a serious hazard in adverse weather conditions, reducing visibility. Additionally, the loss of high beam headlights limited nighttime driving visibility. While daytime running lights and hazard lights remain functional, they are not sufficient substitutes for the failed systems. The problem has been consistent and reproducible. Each time the vehicle is operated, the same warning messages appear, including “Turn Indicator System Malfunction” and “Wiper Failure – Service Required,” and the affected systems do not respond. At this time, the issue has not yet been formally confirmed by a dealer or independent service center, but diagnostics codes (including communication-related fault codes) have been observed. The vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives. However, based on the symptoms, the issue appears to involve a failure in the vehicle’s central electronic or communication control systems. Prior to the complete failure, warning signs were present. The Volvo On Call light remained on persistently, indicating a potential underlying electrical or module communication issue. This warning appeared before the loss of the turn signals, wipers, and high beams, suggesting a progressive system failure.
- Unknown or other
Vehicle: 2017 Volvo XC-90 Component: Door latch / door lock mechanism Both passenger-side door latches failed within approximately three weeks of each other due to internal corrosion/rust, as confirmed by Volvo diagnostics. The affected doors cannot be opened from inside or outside, including by…
Vehicle: 2017 Volvo XC-90 Component: Door latch / door lock mechanism Both passenger-side door latches failed within approximately three weeks of each other due to internal corrosion/rust, as confirmed by Volvo diagnostics. The affected doors cannot be opened from inside or outside, including by key fob or interior door controls. This condition presents a serious safety risk, including potential occupant entrapment in the event of an accident, fire, or emergency evacuation. The vehicle has been well maintained, garage kept, and has not been exposed to flooding. Volvo Cars USA and an authorized dealership acknowledged the failures; however, Volvo declined assistance. The dealership offered partial labor coverage while the owner paid for parts to restore vehicle safety. Because this involves a critical safety component and occurred on multiple doors in close succession, I believe this represents a design or material defect, not normal wear, and warrants formal investigation.
- Unknown or other
The rear door latch/lock actuators on my 2017 Volvo XC90 fail to latch in cold temperatures, making the vehicle undrivable and unsafe. The doors may appear closed but are not secure, creating a serious risk to the driver, passengers, and others on the road; I rely on this vehicle daily to transport…
The rear door latch/lock actuators on my 2017 Volvo XC90 fail to latch in cold temperatures, making the vehicle undrivable and unsafe. The doors may appear closed but are not secure, creating a serious risk to the driver, passengers, and others on the road; I rely on this vehicle daily to transport my children. The issue has worsened over multiple winters, and on one occasion the doors remained frozen for about four hours, preventing safe travel to work and school. A local independent garage has confirmed this is a known issue affecting XC90 models in cold-weather climates and identified the likely cause as failing or frozen actuators. This can be confirmed online with a simple google issue that it is a sever and prevalent safety issue. Especially with children riding int he back seats. The vehicle has been run with remote start and for extended periods in attempts to resolve the issue, and temporary measures like sprays or lubricants have not helped. The car had to run for 4 hours to be operable and it was only 10 degrees out. The problem has no warning lamps or messages and occurs only in cold weather. The system is available for inspection upon request.
- Engine · Fuel system, gasoline
The contact owned a 2017 Volvo XC90. The contact stated that after driving 35 miles at 70 MPH on I-95 South in South Carolina, the contact started smelling an abnormally gasoline odor inside the vehicle entering through the AC vents. There was no warning light illuminated. The contact and her…
The contact owned a 2017 Volvo XC90. The contact stated that after driving 35 miles at 70 MPH on I-95 South in South Carolina, the contact started smelling an abnormally gasoline odor inside the vehicle entering through the AC vents. There was no warning light illuminated. The contact and her husband continued driving, believing that the odor was coming from the outside because the air recirculation switch was set to recirculate the air inside the vehicle. The contact stated that after driving an additional 5 miles, the gasoline odor grew stronger, and the contact suggested to her husband to pull over so that they could exit the vehicle. The contact stated that her husband pulled over and they both exited with a child. The contact stated that while running away from the vehicle she could see flames underneath the vehicle coming from the engine before the vehicle exploded and was engulfed in flames. The contact and her husband ran away from the vehicle and there was grayish white smoke coming from the vehicle. The Fire Department arrived at the scene and extinguished the fire. The contact stated that Fire Department and Police Department filed incident reports, but the contact had not yet received the documents. The contact stated that the entire front of the vehicle including the engine compartment had melted down to the wheels. The contact sustained soreness to the neck and left shoulder, as well as a headache from the fuel odor. The contact, her child, and her husband were emotionally distressed from the fire. The vehicle was towed to a tow yard and was deemed a total loss. The Insurance Provider and a claims adjuster was notified of the fire and the contact was informed that further investigation was needed to determine the cause of the fire. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
- Engine · Fuel/propulsion system · Service brakes
On thanksgiving day i drove to train station in the morning, and had no issue. After work i got in the car started to drive, i was going 25-35 miles per hour in the maplewood township, and i wanted to slow down just in case i dont see any kid or person at dark. I almost had no brake! I was so…
On thanksgiving day i drove to train station in the morning, and had no issue. After work i got in the car started to drive, i was going 25-35 miles per hour in the maplewood township, and i wanted to slow down just in case i dont see any kid or person at dark. I almost had no brake! I was so scared and i pushed th brake pedal so hard, i was very dangerous for the society at this moment. I just wish i was not on the highway going higher speed, or there were no people around! I really cannot trust this car anymore, i could have hit something!!!
- Engine · Unknown or other
As I was driving, the coolant low warning came on. Luckily I was able to pull over safely at a nearby gas station. I found that the coolant expansion tank was empty. The coolant was leaking from the plastic connector on the bleeder hose and was pooling on the top of the engine. There is a recall…
As I was driving, the coolant low warning came on. Luckily I was able to pull over safely at a nearby gas station. I found that the coolant expansion tank was empty. The coolant was leaking from the plastic connector on the bleeder hose and was pooling on the top of the engine. There is a recall on 2016 vehicles for this (Volvo campaign R29936) and looks like many are having same issue on 2017 models also. My problem was exactly as described, the part broke, coolant squirts out all over hot engine parts, system coolant level rapidly depletes. Fortunately, this happened in place that allowed safe stopping.
- Service brakes · Unknown or other
On November 5, 2025, while driving my 2017 Volvo XC90, I experienced a sudden and dangerous loss of braking assist. When I pressed the brake pedal, I heard a loud hissing noise coming from under the dashboard, and the car would not stop. The brake would not work and the vehicle would not slow or…
On November 5, 2025, while driving my 2017 Volvo XC90, I experienced a sudden and dangerous loss of braking assist. When I pressed the brake pedal, I heard a loud hissing noise coming from under the dashboard, and the car would not stop. The brake would not work and the vehicle would not slow or stop unless I stood up and used my full body weight to press it. A licensed mechanic inspected the vehicle and confirmed this is consistent with loss of vacuum pressure from the brake booster/failure of the vacuum brake booster, the component that provides power assist to the braking system. The booster, brake pump, hose from booster to pump and brake pedal clip were replaced, with an estimated cost of $2,858. The mechanic also advised that this failure is not uncommon in Volvo XC90 models. After the incident, I researched similar complaints and found numerous reports on NHTSA and [XXX] describing **identical symptoms—hard brake pedal and hissing sound due to vacuum booster failure—**in the 2016–2019 XC90. For example, one owner reported “hard pedal, no assist, hissing sound behind dash” [XXX] , Volvo XC90 2017 Brakes section, accessed Nov 2025). No warning lights or error messages appeared before or during the event. The problem occurred suddenly and without prior symptoms. This defect posed a serious safety risk to me, my passengers, and other drivers, as it severely reduced braking ability and required excessive force to stop the vehicle. Under other conditions, this issue could easily have resulted in a crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Vehicle is a 2017 model year of the Volvo XC90 and has the same safety issue in the Quality Bulletin for Recall R29936: Coolant Bleeder Hose (Engine Side), which is for the same make and model but for the 2016 model year. The vehicle has a plastic coolant bleeder hose that can crack and create a…
Vehicle is a 2017 model year of the Volvo XC90 and has the same safety issue in the Quality Bulletin for Recall R29936: Coolant Bleeder Hose (Engine Side), which is for the same make and model but for the 2016 model year. The vehicle has a plastic coolant bleeder hose that can crack and create a coolant leak that drips above the catalytic converter. The coolant accumulates in the catalytic converter heat shield insulation and poses a fire risk in the engine compartment area. The leak can also be small enough to cause coolant to evaporate and off gas into the cabin through the AC, exposing fumes to cabin occupants. The corrective action is to replace the engine side coolant bleeder hose, though this recall did not extend to 2017 model years, in which this same part was used. The same recall R29936 will need to be extended to other model years after 2016 in which the same component or design of component was used.
- Unknown or other
The A/C evaporator core in my 2017 Volvo XC90 failed prematurely, cracking and leaking refrigerant. This is a well-known problem among XC90 owners from model years 2016–2020. Repair costs are USD$5k+ because the entire dashboard must be removed to replace the evaporator. This is not normal wear…
The A/C evaporator core in my 2017 Volvo XC90 failed prematurely, cracking and leaking refrigerant. This is a well-known problem among XC90 owners from model years 2016–2020. Repair costs are USD$5k+ because the entire dashboard must be removed to replace the evaporator. This is not normal wear and tear. Volvo has issued multiple Technical Journals (e.g. TJ 35912.1.0 -- attached -- and later revisions) instructing dealers to install an additional resistor in the evaporator temperature sensor harness when replacing the evaporator. This proves Volvo knows there is a design defect causing evaporator cracking and failure. However, Volvo corporate has declined to assist with repairs for my vehicle. Driving without A/C in high summer heat presents a serious risk of heat exhaustion or heat stroke, particularly during long commutes (I drive over an hour each way daily). The HVAC system is also critical for defogging and defrosting the windshield. Loss of refrigerant and evaporator performance can impair defroster operation, creating visibility hazards. The combination of extreme cabin heat and impaired defrosting creates an unreasonable risk to safety, not merely an inconvenience. In addition, right now it costs me just a few hundred dollars to refill my AC system every summer. This is what I've been doing for several summers now. But the Volvo quote to fix this factory defect was over $6k. So that means myself and thousands of others are all incentivized to just fill up R134A and have it leak out, harming the environment in the process. Volvo's refusal to recall and fix this issue is causing this economic incentive. It should be on them to fix their failure, not us. I asked Volvo corporate to goodwill this repair but they declined to do this (see attached).
- Engine · Unknown or other
While on the highway, the system reported that engine coolant was low and to pull over safely. I pulled into a parking lot and within a couple of minutes the engine burst into flames. The local fire department responded and extinguished the fire. The car is totaled.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11009818This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
- 11009817This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11009803This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
- 11009511This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations
- 11007932This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007926This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11007922Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- 11006577Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- 11006576This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006562This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006560This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 11006558This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
- 11006557This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006554This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10254402This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance. install component 32139082
- 10254399This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
- 10253788This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 10253771This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
- 10253247Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective action is to download a Total Software Upgrade.
- 10253003This is a Technical Journal: Squeak noise from second row outer seats over bumps. Apply PFPE Anti squeak spray, p/n 30749880 spray.
- 10252722This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10252719This is a Technical Journal: ERAD (Electric Rear Axle Drive) Bearing Noise. Bearing kit replacement.
- 10252682This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251606This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
- 10251166This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
- 10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
- 10251143This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released
- 10249393OHC replaced too often due to CEM U134187,download software prior replacement
- 10249383Creaking noise from Steering Wheel Module (SWM)
- 10249382DIM message ?Parking brake service required?
- 10249381DIM message ?Parking brake service required?
- 10249344P5(SPA)/P6(CMA) Software Download Guide
- 10249194This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 10249193This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- 10249191This is a Technical Journal: 12V Battery Testing Method
Every Volvo XC90 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.