Recalls › 23V204000

NHTSA recall 23V204000

Electrical system › Instrument cluster/panel

Freightliner Sprinter 1500 and 7 more

Reported Mar 24, 20236,857 vehicles affectedDaimler Vans USA, LLCMaker’s number VS3KOMBAUS

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

The risk

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

The remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Official recall at NHTSA ↗

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Vehicles in this recall

Freightliner Sprinter 1500
201920202021
Freightliner Sprinter 2500
201920202021
Freightliner Sprinter 3500
201920202021
Freightliner Sprinter 4500
201920202021
Mercedes-Benz Sprinter 1500
2019202020212022
Mercedes-Benz Sprinter 2500
2019202020212022
Mercedes-Benz Sprinter 3500
2019202020212022
Mercedes-Benz Sprinter 4500
2019202020212022

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.