2011 BMW X5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2011 BMW X5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2011 BMW X5. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2010-2012 1 Series Coupe, 1 Series Convertible, 3 Series Sedan, 3 Series Convertible, 2010-2011 3 Series Sportswagon, 3 Series Coupe, 5 Series Sedan, X3 xDrive 28i, X3 xDrive 30i, X5 xDrive30i, and Z4 sDrive30i vehicles. The aluminum bolts that secure the housing for the variable camshaft timing…
Risk and remedy
Risk
Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the four VANOS bolts, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2023. Owner notification letters were mailed June 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.
Risk and remedy
Risk
If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…
Risk and remedy
Risk
If the circuit board were to overheat, it can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Risk and remedy
Risk
An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy
BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Risk and remedy
Risk
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i…
Risk and remedy
Risk
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, 2009-2011 X5 xDrive35d vehicles, 2008-2011 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, and 2010-2011 X6 ActiveHybrid vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger frontal air bag inflator or air bag module, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November…
Risk and remedy
Risk
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
BMW IS recalling certain model year 2011 5-series, model year 2010-2011 5-series gran turismo, model year 2009-2011 7-series, model year 2010-2011 X5 sav, and model year 2008-2011 X6 sav vehicles equipped with 8- or 12-cylinder, turbocharged, engines because the circuit board for the electric auxiliary water pump can overheat.
Risk and remedy
Risk
This could lead to a smoldering of the pump or an engine compartment or vehicle fire.
Remedy
BMW will notify owners, and dealers will replace the auxiliary water pump free of charge. the safety recall began on december 19, 2011. owners may contact BMW customer relations and services at 1-800-525-7417.
BMW IS recalling certain model year 2011 X5 sav and X6 sav passenger vehicles manufactured from april 1 through may 8, 2010. the tire label does not conform to the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." the vehicles are equipped with 20-inch wheels, but the label states that the vehicles were equipped…
Risk and remedy
Risk
Improper tire inflation can result in premature tire failure or reduced vehicle handling performance, either of which can increase the risk of a crash.
Remedy
BMW will notify owners and provide correct labels free of charge. the owner will have the option to affix the label themselves or they may take their vehicle to a BMW dealer who will affix the label for them at no cost. the safety recall began on october 8, 2010. owners may contact BMW at 1-800-525-7417.
Owner complaints
263 complaints5 involved a crash15 involved a fire4 injuries
What owners report most
Latest complaints
- Engine
There's currently an open recall for a number of BMW engines involving aluminum bolts in the vanos assembly that shear, strip, and break off completely. The open recall is somehow excluding some vehicles with the same exact problem like my 2011 BMW X5 xdrive35i N55 E70 with the inline 6. Currently…
There's currently an open recall for a number of BMW engines involving aluminum bolts in the vanos assembly that shear, strip, and break off completely. The open recall is somehow excluding some vehicles with the same exact problem like my 2011 BMW X5 xdrive35i N55 E70 with the inline 6. Currently my vanos bolts are already sheared off and sitting in my oil pan. My vehicle started misfiring and acting strange while I was traveling at 75mph, luckily I made it into a gas station and had to have it towed from there because it wouldn't start again and hasn't since. BMW knows about these hazardous bolts and chose to not repair some of them directly endangering drivers and their families. My local BMW dealership won't even confirm that the bolts in my oil pan are the vanos bolts even after I showed them photographic evidence which I still have. I've spoken with BMW North America and they said I need to get it confirmed by my local dealership, so where dies that leave me? Here...over $8,000 in damage/loss from an obvious manufacturer error that THEY ARE AWARE OF!
- Electrical system · Unknown or other
The comfort access door handle, got so hot it started to melt the plastic exterior handle and produce a lot of smoke would have caught fire if i didn't turn off car and disconnect electrical signal to the cas handle
- Electrical system · Engine
The contact owns a 2011 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.
- Engine
EGR failure where the diesel emissions come into the cabin via the hvac system Dealer said the EGR cooler needs to be replaced. This is a know problem and recall on the 2012 and 2013. This makes the fumes to the driver when first driving the car in the morning dangerous as carbon monoxide and diesel exhaust enter the car. My friend has an exact similar problem and this issue is known on all the BMW boards
- Fuel/propulsion system
Was driving vehicle home from work and during the drive the engine without warning died while driving and vehicle put in neutral. Vehicle stopped in the middle of parkway on right lane, tried to restart vehicle multiple times and unsuccessful. Pulled codes and found that fuel pressure codes present and fuel pressure while cranking is 2.5-4 bar. Spec 600-800 bar while starting. Vehicle was towed to a safe place.
- Exterior lighting
Headlight wiring insulation dry rots prematurely within headlight causing system failure, which includes Headlight malfunction and system shorting. Headlights are known to stop working due to wiring shorting out, issues may cause an electrical fire besides malfunction.
- Engine · Fuel/propulsion system · Power train
I own a 2011 BMW x5. The NHTSA shows 15 recalls for my vehicle type; however, NHTSA must be relying upon BMW for the VIN numbers as: 1.) my vehicle doesn't show up for recalls; 2.) I have never been contacted by BMW for many of those recalls - in fact, I have not received a letter from BMW in many…
I own a 2011 BMW x5. The NHTSA shows 15 recalls for my vehicle type; however, NHTSA must be relying upon BMW for the VIN numbers as: 1.) my vehicle doesn't show up for recalls; 2.) I have never been contacted by BMW for many of those recalls - in fact, I have not received a letter from BMW in many many years, and among the 15 recalls above, I have never received any notification of for at least October 20, 2023 NHTSA CAMPAIGN NUMBER: 23V707000 Camshaft Timing Bolts May Loosen Causing Stall Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash. April 18, 2018 NHTSA CAMPAIGN NUMBER: 18V248000 Electric Auxiliary Water Pump Failure October 30, 2017 NHTSA CAMPAIGN NUMBER: 17V683000 PCV Heater may Short Circuit March 2, 2017 NHTSA CAMPAIGN NUMBER: 17V138000 Front Driveshaft Universal Joint may Fail May 17, 2016 NHTSA CAMPAIGN NUMBER: 16V311000 Front Driveshaft Universal Joint may Fail. When I call BMW, they say there are no recalls outstanding on my vehicle and this NHTSA states there are recalls, but does not associate my VIN with the recalls, so say there are no recalls outstanding. The most prominent recent issue was that when my BMW dealership diagnosed a check engine light in my vehicle, they wanted to replace a SCR DEF active tank for $3,000, but it turned out that BMW had an almost 100% failure rate for the same part and issued an extended warranty for this part under their technical bulletin SI B01 23 16. They denied replacing the parts under the warranty stating that it was limited to 10 years/120,000 miles. I had only 101,600 miles on my car, but they stated the 10 year limited out the warranty from the in-service date. However, my car had many emission system related issues including just a few years previous.
- Engine
After BMW replaced my battery on 1/11/24, a check engine light immediately appeared. It said that the Scr Active Tank needed to be replaced and it would cost upwards of $3,000. I immediately found a NHTSA bulletin that informed that this particular part had been on recall, but had a 10 year/120k…
After BMW replaced my battery on 1/11/24, a check engine light immediately appeared. It said that the Scr Active Tank needed to be replaced and it would cost upwards of $3,000. I immediately found a NHTSA bulletin that informed that this particular part had been on recall, but had a 10 year/120k mile limitation. My car only had 101k miles, but BMW denied my recall work on goodwill because they say it was well past 10 years of my in-service date. The warranty, however, should still be effective, as many customers have different rates of utilization and I am still 19k short of the mileage limitation, which should not be time limited. BMW worked with the NHTSA for a reason - they acknowledged that they had a flawed part, and this needs to be changed at their expense, not passed on as $3,000 unfairly to the customer. Please see the recall bulletin attached.
- Power train · Service brakes · Steering
Transfer case actuators plastic gear(s) might be worn out due to bad quality of the material used. On some of the BMW X5 models there was a problem with the differentials and a recall was issued to fix those. But some how some cars with particular VINs went missing in that. Codes thrown by my…
Transfer case actuators plastic gear(s) might be worn out due to bad quality of the material used. On some of the BMW X5 models there was a problem with the differentials and a recall was issued to fix those. But some how some cars with particular VINs went missing in that. Codes thrown by my system are : 005219, 005F3A, 006EC4 Code 005F3A signifies that the Transfer case actuator is not engaging properly. This problem put me at risk when taking a U-turn as the gears did not engage properly and my car did not accelerate on time. The on coming traffic came very close and I somehow avoided a T-bone Collison. My cars dashboard produces warning signs occasionally when the actuator does not engage. This is a big problem as the 4x4 system stops working and puts the car in RWD mode. In winters this could be dangerous to people driving as it happens without the driver's attention. I have attached reports from NHTSA for the same issue on other BMW models where a recall was issued. I request NHTSA to issue a recall on 2011 BMW X5 xdrive 35i as the same issue persists.
- Engine
The contact owns a 2011 BMW X5. The contact stated that while stopped at a stop sign, the vehicle unexpectedly turned off and independently shifted into neutral. The “Engine Failure - Reduced Power” message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The contact…
The contact owns a 2011 BMW X5. The contact stated that while stopped at a stop sign, the vehicle unexpectedly turned off and independently shifted into neutral. The “Engine Failure - Reduced Power” message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty variable valve timing system. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 107,000.
- Air bags · Electrical system · Exterior lighting
To Whom It May Concern. Please help me on this. I purchased a BMW x5 that needed recalls installed at the BMW dealer. I purchased the vehicle, performed routine preventative maintenance, new tires, new brakes, full detail, shampooed the interior, and full wash, etc. When I took my BMW to the…
To Whom It May Concern. Please help me on this. I purchased a BMW x5 that needed recalls installed at the BMW dealer. I purchased the vehicle, performed routine preventative maintenance, new tires, new brakes, full detail, shampooed the interior, and full wash, etc. When I took my BMW to the dealer, the BMW dealer installed the recalled items, but did not install or replace the defective FRM footwell module that controls the electric windows, signals, headlights, emergency flashers, and all the interior lights. Per BMW service manager, this FRM is defective from the factory because the FRM does not have a relay or fuse disconnect that protects the FRM from current surges or spikes. The manner and area that this FRM was mounted into the BMW x5 chassis makes this FRM electronic module highly susceptible to being damaged or become defective due to no fault of the vehicle driver or owner. Shame on BMW for not standing behind the quality of their vehicles. I have spent a considerable amount of money, close to one thousand dollars on the diagnosis and repair of footwell module FRM on my 2011 BMW x5 vehicle. Please intervene on my behalf, hundreds of other BMW x5 owners have also been fraudulently sold defective parts and vehicles. BMW knows this is a major safety issue, yet BMW will not issue a recall until NHTSA, NTSB, or another government entity forces BMW to do the right thing. Shameful. Please intervene on our behalf. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Passport BMW told us that there was a recall on the engine of our X5 and asked if we had to add oil periodically; our answer was yes. We were told that the engine failed the oil consumption test performed by Passport BMW and the engine needed to be replaced. Passport then said that we had to pay…
Passport BMW told us that there was a recall on the engine of our X5 and asked if we had to add oil periodically; our answer was yes. We were told that the engine failed the oil consumption test performed by Passport BMW and the engine needed to be replaced. Passport then said that we had to pay for the replacement of the engine, $2,500. The engine has been replaced, however the engine still leaks oil and now also leaks antifreeze additionally, engine malfunction is displayed permanently on the dashboard.
- Steering
The contact owns a 2011 BMW X5. The contact stated while driving 60 MPH, the steering wheel became stiff. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was unknown.
- Unknown or other
Sunroof window exploded/shattered without cause while driving on highway
- Electrical system
Foot wells or FRM module failed when installing a new battery. Now my windows and turning signals does not work after service when it was working before I took it to BMW of Bloomfield.
- Electrical system · Engine · Steering
I was driving to work one morning On the highway, when I suddenly heard a loud sharp noise from the engine bay that followed with the engine and battery lights turning blinking on my display with sudden loss of steering. I panicked but quickly put my vehicle into neutral with my hazard lights on…
I was driving to work one morning On the highway, when I suddenly heard a loud sharp noise from the engine bay that followed with the engine and battery lights turning blinking on my display with sudden loss of steering. I panicked but quickly put my vehicle into neutral with my hazard lights on and slowly hit my brakes till I came to a complete stop on the highway. I got my vehicle towed back and upon further inspection saw that the idler pulley bolt snapped completely off. I researched and saw that this bolt has been recalled twice already with the same issue. If this was during a heavy traffic situation it could have been far worse.
- Steering
Front drive shaft broke while driving and almost lost control.
- Engine · Fuel/propulsion system
Our car get on fire from begin low on oil, we stopped on the side and went on another car to get oil at the gas station and Suddenly star on fire and our entire car truck burned. Luckily we were able to get out off the car on time.
- Engine · Power train · Vehicle speed control
As I was slowing down to make a turn, the vehicle went into neutral and shut off. I immediately turned it back on and put it in drive and the same thing occurred moments later. I start it again and drove away enough to safely park. I let the car rest in the off position for 30 minutes and it drove…
As I was slowing down to make a turn, the vehicle went into neutral and shut off. I immediately turned it back on and put it in drive and the same thing occurred moments later. I start it again and drove away enough to safely park. I let the car rest in the off position for 30 minutes and it drove fine. There were no warning lights and the vehicle is well maintained with scheduled services. I contacted the nearest reputable mechanic and explained the situation. I drove it there. They found no faulty codes when they plugged in the computer and the battery has no issues. The vehicle drives fine now, but this is very concerning especially since this took place in local traffic.
- Engine
my vehicle has symptoms of the auxiliary water pump for turbocharger going bad. Th epump is noisy, and smells very hot/burnt. There was a recall in 2011-2012 that was done on my car for this part, however it appears the same issues are currently arising. Under the 0011730400 B110518 Recall: Electronic Auxiliary Coolant Pump , updated in 2018, my vehicle isn't listed as affected, however I believe it should be.
- Engine · Fuel/propulsion system · Power train
The SUVs drive belt has come loose and was ingested through the front crankshaft seal, causing engine issues such as oil starvation leading to engine damage and unknown check engine codes. The SUV has been confirmed to have belt fragments inside the engine. I have video documentation.
- Power train
Under normal driving conditions on city roads the universal joint literally shattered. There is no aftermarket upgrades and no unlicensed work done the vehicle. I had just got it back from the dealership and they checked over it and it checked out good. This is outlandish I don’t understand why my vehicle is not within the recall.
- Engine
BMW USA IS hidden recall information and repair history and I am worried about cause I don’t know what they change or do of my care I need this information please.
- Engine · Fuel system, gasoline
TL* the contact owns a 2011 BMW X5. The contact stated while driving at 62 mph, the passive tank level sensor failed. The contact that stated that the vehicle then went into limp mode not allowing him to exceed 50 mph while driving. The contact stated that the check engine warning light was…
TL* the contact owns a 2011 BMW X5. The contact stated while driving at 62 mph, the passive tank level sensor failed. The contact that stated that the vehicle then went into limp mode not allowing him to exceed 50 mph while driving. The contact stated that the check engine warning light was illuminated. The vehicle was taken to valley BMW (4725 mchenry ave, modesto, ca 95356) where it was diagnosed with the passive tank level sensor needing to be replaced. The contact wanted a second opinion and took the vehicle to an independent mechanic where the mechanic confirmed the first result. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the failure was a well known issue. The failure mileage was approximately 166,000. *Dt
- Engine · Fuel/propulsion system · Unknown or other
Vehicle's engine, being a diesel, requires nox trap system and scr systems in order to reduce harmful emissions per epa standards. in order for the scr system to work properly, the engine must inject def (diesel-exhaust fluid) into the scr system. in the BMW X5 35D, the def system IS comprised of…
Vehicle's engine, being a diesel, requires nox trap system and scr systems in order to reduce harmful emissions per epa standards. in order for the scr system to work properly, the engine must inject def (diesel-exhaust fluid) into the scr system. in the BMW X5 35D, the def system IS comprised of two tanks: the active tank and the passive tank. a common problem with this system IS the primary sensor of the passive tank failing. the sensor itself fails, but the entire tank has to be replaced as a result of the sensor's issues, resulting in several thousands of dollars being spent due to the sensor itself not being able to be replaced in the original tank. recall IS recommended for BMW to replace these sensors as the failure of these sensors results in the scr catalyst system failing to operate, which in turn significantly decreases engine performance, increases exhaust emissions, and results in the engine not knowing the capacity on which to operate. this can be dangerous.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Idler Pulley Bolt Failure
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects…
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10244258Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
- 10244242Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
- 10244239This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
- 10225126Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- 10225115Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
- 10225114The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
- 10225113The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
- 10225112When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. The passenger's side (right rear 40% seat) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
- 10225111When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked.
- 10225110The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
- 10225107Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).
- 10218412The fuel gauge may indicate the incorrect fuel level (full and reserve).
- 10218384Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
- 10218382A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
- 10215024The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
- 10211851This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
- 10200481SURFACE RUST ON NEW AIR BAG INFLATORS: The technician finds that the new air bag inflator (aka: gas generator) may have surface rust on the metalhousing .
- 10200224While engine oil consumption may create a customer inconvenience, in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle
- 10199287CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
- 10198894CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
- 10186215INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
- 10179812CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
- 10178991N63 CLASS ACTION SETTLEMENT - BATTERY SERVICE BENEFIT - RETROFITS/ REPLACEMENTS: This Service Information bulletin applies to: Class vehicles in operation on the road (Applicable N63 engine model vehicles); by Class members (Class Vehicle owners on the date this settlement became effective), And it provides diagnostic/repairs instructions, as well as, Warranty Information for performed remedies.
- 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
- 10167978N63 ENGINE VEHICLES: CLASS ACTION SETTLEMENT FOR ENGINE OILCONSUMPTION/BATTER. What's New: The short-term extension window of one (1) year/12,000 miles from date of the settlement has expired.
- 10167977N63: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS/REPAIRS (VERSION 12.0). What's New: Engine Timing Chain Guide Pre-Inspection (with Valve Stem Seal Repair) instruction added Updated N63 Replacement Engine Assembly/Part statement added Warranty Information section updated, including the current coverage and attachments.
- 10165276While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
- 10163992N63 CLASS ACTION SETTLEMENT FOR OIL CONSUMPTION AND BATTERY DRAIN - OVERVIEW This Service Information Bulletin replaces SI B01 29 18 dated October 2018.
- 10163029N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
- 10163026N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
- 10163022Class action settlement: X5 (E70) with comfort access.
- 10162434Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
- 10162431"Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
- 10162425Creaking Noises from the B-Pillar Trim. The lower half of the B-pillar trim can make a creaking noise when driving. CAUSE: The two upper openings for the securing tabs on the bottom half of the B-pillar are too small to allow the two barbs of the upper trim to interlock.
- 10162417N63 Engine: Oil Consumption and/or Rough Running Complaints. The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.
- 10162404"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
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