2025 BMW X5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2025 BMW X5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2025 BMW X5. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of…
Risk and remedy
Risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing…
Risk and remedy
Risk
A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash.
Remedy
Dealers will inspect and replace the front seat lower seat belts as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk and remedy
Risk
Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.
Remedy
Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Owner complaints
63 complaints9 involved a crash1 involved a fire5 injuries
What owners report most
Latest complaints
- Vehicle speed control
The contact owned a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated and became uncontrollable. The vehicle traveled over a cliff down an 80-foot drop and rolled over several times before coming to a stop. The contact and her husband…
The contact owned a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated and became uncontrollable. The vehicle traveled over a cliff down an 80-foot drop and rolled over several times before coming to a stop. The contact and her husband were transported to a medical facility. The contact sustained multiple cuts and bruises, a broken left index finger cut to the tendon that required surgical repair, and a laceration on the right leg that became infected, requiring ongoing medical treatment and therapy. The contact's husband sustained five broken ribs, a broken right knee, and multiple head and body lacerations and contusions, requiring three months in a wheelchair and ongoing medical treatment and therapy. The vehicle was towed to an impound lot and deemed a total loss. A police report was filed, but the report details were unavailable. The manufacturer was notified of the failure by phone. The failure mileage was approximately 16,368.
- Forward collision avoidance › Warnings · Service brakes
VEHICLE: 2025 BMW X5 MILEAGE AT TIME OF INCIDENT(S): 15,512 COMPONENT: Forward Collision Warning / Pedestrian Warning / Automatic Emergency Braking (City Collision Mitigation) DESCRIPTION OF PROBLEM: On multiple occasions, the Pedestrian Warning and/or automatic emergency braking system on my…
VEHICLE: 2025 BMW X5 MILEAGE AT TIME OF INCIDENT(S): 15,512 COMPONENT: Forward Collision Warning / Pedestrian Warning / Automatic Emergency Braking (City Collision Mitigation) DESCRIPTION OF PROBLEM: On multiple occasions, the Pedestrian Warning and/or automatic emergency braking system on my 2025 BMW X5 has activated with no pedestrian, vehicle, or obstacle posing any actual risk to the vehicle. These false activations have occurred both at low speed (parking lots/driveways) and at normal driving speed on public roads. In at least two instances, the sudden, hard braking created a real risk of being rear-ended by the vehicle behind me, endangering occupants of both vehicles. SPECIFIC INCIDENTS: 1. XXX, [XXX] (residential/local road): A vehicle merged into my lane from the left ahead of me while maintaining a consistent speed matching mine, posing no collision risk. My BMW slammed on the brakes without warning, nearly causing the vehicle behind me to rear-end us. This endangered multiple passengers in both vehicles. 2. Early XXX parking lot: While backing out of a parking space, a pedestrian was nearby but showed no indication of walking into the vehicle's path. The system triggered hard braking and an audible alarm with no actual risk present. 3. XXX, local street: A pedestrian was walking on the sidewalk with no indication of intent to cross the street. The vehicle braked extremely hard and suddenly, without warning, creating a risk that the car behind us would rear-end us. I have not been in an accident as a result of these events, but the pattern shows the system engaging hard, sudden braking in response to non-threats, including at normal driving speeds on public roads, not just low-speed maneuvers. This creates a risk of rear-end collision and startles/endangers pedestrians and other drivers. I am submitting this report to document the issue and make NHTSA aware in case other X5 owners have this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
I was driving my 2025 BMW X5 sDrive40i at approximately 60 mph when the vehicle in front of me stopped abruptly. I immediately applied the brake pedal firmly in an attempt to make an emergency stop. Despite applying heavy and continuous pressure to the brake pedal, the braking force felt unusually…
I was driving my 2025 BMW X5 sDrive40i at approximately 60 mph when the vehicle in front of me stopped abruptly. I immediately applied the brake pedal firmly in an attempt to make an emergency stop. Despite applying heavy and continuous pressure to the brake pedal, the braking force felt unusually weak. The vehicle slowed gradually but continued rolling forward much farther than I expected and did not stop before I made low-speed contact with the rear of the vehicle in front of me. The vehicle did not skid, I did not feel the tires sliding, and I did not observe skid marks. My concern is that the vehicle did not provide the amount of braking force I expected despite firm emergency braking. Because BMW X5 vehicles have been subject to recalls involving the Integrated Brake system, ABS, DSC, and potentially increased stopping distance, I am reporting this incident as a possible safety-related braking defect.
- Exterior lighting
While the daytime running lights are on (this vehicle has front and rear daytime running lights, so when the DRL’s are on, the taillights are illuminated as well as the front daytime running lights). When the DRL’s are on, and you use a turn signal, the rear turn signals are almost invisible to the…
While the daytime running lights are on (this vehicle has front and rear daytime running lights, so when the DRL’s are on, the taillights are illuminated as well as the front daytime running lights). When the DRL’s are on, and you use a turn signal, the rear turn signals are almost invisible to the naked eye during the day time. Reason being, the DRL’s are on, so the rear tail lights are slightly illuminated. This vehicle also has a pulsating (fade on/off) turn signals in the front and rear. It’s not a sharp on/off like a typical LED. So when using the turn signal, the rear turn signals (which also act as the taillight and brake light) are very very dim and hard to see as compared to when the DRL’s are off. The photo I will provide shows the left turn signal at its brightest point, the one on top with the daytime running lights off, are very bright and visible, whereas the bottom photo (which shows the rear daytime running taillights on) also shows the left turn signal at its brightest point, and is almost indistinguishable as to whether the turn signal is flashing. Again, both have the left turn signal on at its brightest point. This is very unsafe, and applies to all 2024-2026 BMW X5’s. J would like this rectified.
- Electrical system · Service brakes · Unknown or other
2025 BMW X5...warning lights appeared and voice said emergency stop... emergency stop and tried to pull me off the road. shut down the vehicle for a while... and started up. finished errands. got home. vehicle would not start in the morning. dealership said it was an issue with the braking…
2025 BMW X5...warning lights appeared and voice said emergency stop... emergency stop and tried to pull me off the road. shut down the vehicle for a while... and started up. finished errands. got home. vehicle would not start in the morning. dealership said it was an issue with the braking system... electronics and dead battery . said repaired. got it back. happened again...but got it going. dealership said if it happened again... press the gas pedal and it would clear up the problem. recent issue August 18, 2026. vehicle would not start. got a jump and emergency lights again.. emergency stop. vehicle towed to dealership. was told it had faults with the brake control unit. believed to be fixed but further testing to make sure. I'm worried this will happen on highway or the vehicle is not sellable if I ever want to sell or trade it in
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
While driving eastbound on [XXX] on XXX between approximately 9:29 and 10:21 AM, the vehicle suddenly displayed a red warning instructing the driver to “Take over braking function immediately.” At that moment, adaptive cruise control braking and automated braking assistance disengaged without…
While driving eastbound on [XXX] on XXX between approximately 9:29 and 10:21 AM, the vehicle suddenly displayed a red warning instructing the driver to “Take over braking function immediately.” At that moment, adaptive cruise control braking and automated braking assistance disengaged without warning, requiring the driver to manually brake while in traffic. This created an unexpected safety hazard for the driver, passengers, and surrounding motorists. Prior to this event, the vehicle had exhibited repeated Driver Assistance instability across multiple service visits, including inconsistent adaptive cruise control behavior, braking‑related restrictions, and GPS mislocation affecting ADAS functions. The vehicle has been inspected by the manufacturer’s authorized dealer across five service visits, including replacement of the head unit and multiple software resets. The underlying malfunction has occurred repeatedly, but the specific braking alert has not been reproduced by the dealer. No crash, fire, or injury occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Warnings · Forward collision avoidance › Automatic emergency braking · Vehicle speed control
Our 2025 BMW X5 50e was involved in an accident while slowly pulling into a parking spot at Bryce Canyon National Park in Utah. While turning right into the striped parking spot, the car suddenly accelerated, swiping the car parked to the right and continued on to break through a rung of the log…
Our 2025 BMW X5 50e was involved in an accident while slowly pulling into a parking spot at Bryce Canyon National Park in Utah. While turning right into the striped parking spot, the car suddenly accelerated, swiping the car parked to the right and continued on to break through a rung of the log fence barrier before manual hard braking stopped it from plunging into the canyon below. There was no audible alarm heard and apparently no emergency braking engaged to prevent impact with the other car or log fence. No airbags deployed. Emergency braking was enabled. Drive mode was Hybrid. With the grill damaged and a front sensor hanging below the damaged bumper. We are still awaiting the Park Ranger report.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2025 BMW X5. The contact stated while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's son drove the vehicle to a local gas station. The vehicle was towed to the dealer, however the…
The contact owns a 2025 BMW X5. The contact stated while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's son drove the vehicle to a local gas station. The vehicle was towed to the dealer, however the vehicle had not been inspected.The tow truck driver informed the contact's son that there was a leak in the brake fluid container. In addition, the contact stated that prior to the failure occurring, the vehicle was serviced on April 30,2026 and the recall, NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydrauli) was performed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown. VIN was unavailable.
- Steering
Reduced steering effort error message. No accident or injuries. Seems to be a known issue on BMWs. Likely covered under warranty but I feel should be reported
- Structure › Body
On April 15, 2026, while driving on the highway with my family in my 2025 BMW X5 (purchased new on September 25, 2025 from Principal BMW of Corpus Christi for approximately $75,000), the panoramic sunroof suddenly and violently exploded. The explosion sounded like a gunshot. Shards of glass sprayed…
On April 15, 2026, while driving on the highway with my family in my 2025 BMW X5 (purchased new on September 25, 2025 from Principal BMW of Corpus Christi for approximately $75,000), the panoramic sunroof suddenly and violently exploded. The explosion sounded like a gunshot. Shards of glass sprayed throughout the cabin and got into our eyes. I was barely able to maintain control of the vehicle and prevent a serious accident that could have resulted in hospitalization or worse. Photos of the sunroof taken immediately after the explosion are attached to this email. These images clearly show the large shattered section, missing glass fragments, and debris inside the sunshade right after the failure. You can also see from the picture submitted from the front, the glass is pushed out from the car. This was an extremely dangerous safety failure that put my entire family at immediate risk. Because of this incident, I no longer feel safe driving the vehicle. I am now constantly on high alert, worried that the sunroof could explode again at any moment. This traumatizing experience has completely ruined my ability to enjoy what was supposed to be a luxury vehicle. Instead of the premium driving experience I paid for, I am left with fear and anxiety every time I get behind the wheel. This is not an isolated or “unheard of” incident. BMW has faced multiple reports and a class action lawsuit regarding exploding sunroofs dating back to at least 2017. Despite this known issue, when I contacted Principal BMW of Corpus Christi, the dealership claimed the problem was unheard of and showed absolutely no sense of urgency or willingness to address it properly. The service person took a quick look and told me that this incident has happened two other times within the last two months. Since the incident happened on 4/15/26 @ 6:35PM I was unable to speak to a service member.Service person told me to bring my car in for further evaluation on 4/20/26 since he’s only one working.
- Visibility/wiper
Incident Description: While driving with my two [XXX] children and husband under normal conditions, the panoramic sunroof glass on my 2025 BMW X5 xDrive50e suddenly and unexpectedly shattered without warning. At the time of the incident: There were no weather events (no hail, debris, or…
Incident Description: While driving with my two [XXX] children and husband under normal conditions, the panoramic sunroof glass on my 2025 BMW X5 xDrive50e suddenly and unexpectedly shattered without warning. At the time of the incident: There were no weather events (no hail, debris, or extreme conditions) I did not observe any object striking the vehicle There was no prior damage to the sunroof The glass failure was abrupt and loud, sounding like an explosion, consistent with a sudden break rather than gradual damage. There were no warnings or symptoms or sounds of impact prior to the explosion. I immediately documented the damage with photographs taken at the scene, prior to any inspection or handling. Safety Concern: This incident raises serious safety concerns: The sudden shattering of the sunroof could startle or distract the driver, increasing the risk of an accident Broken glass could fall into the vehicle cabin, posing a risk of injury to occupants The unexpected nature of the failure creates a hazard at highway speeds This type of failure appears consistent with reports of spontaneous tempered glass breakage, sometimes referred to as “exploding sunroofs.” Manufacturer Response: The vehicle was inspected by the dealership, BMW of San Rafael, and escalated to BMW of North America. BMW determined that the damage was caused by “impact” and denied warranty coverage. However: No clear point of impact (such as a chip, crater, or penetration point) has been identified No foreign object residue or evidence of impact has been provided The determination appears to rely on a visual interpretation of crack patterns, rather than confirmed physical evidence Based on my observations, the fracture pattern appears irregular and distributed, including along the edges, which may be consistent with stress-related or spontaneous failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
I have owned my BMW for only 19 months and in that short period of time, I have had to replace my windhsield (with OEM BMW Glass) 2x due to small road debris impacts (normal gravel/sand) becoming major fractures in less than a day. I have been driving for 40 years and only replaced 3 windshields in…
I have owned my BMW for only 19 months and in that short period of time, I have had to replace my windhsield (with OEM BMW Glass) 2x due to small road debris impacts (normal gravel/sand) becoming major fractures in less than a day. I have been driving for 40 years and only replaced 3 windshields in my life--2 of them in the past 10 months in this brand new BMW. Same roads and weather I have driven on for the past 24 years, in the south [XXX] ) so no unusual road gravel of weather conditions. I have to believe that these windshields are somehow more fragile than they should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
The contact owns a 2025 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, for an unknown reason, she lost control of the vehicle and hit a telephone pole, where the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. No warning…
The contact owns a 2025 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, for an unknown reason, she lost control of the vehicle and hit a telephone pole, where the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact's wife was taken to the hospital by ambulance. The contact's wife did not suffer injuries. The vehicle was towed to a towing yard. The insurance company was notified. The manufacturer was made aware of the failure. The manufacturer advised the contact that a field inspector would be sent to inspect the vehicle. The field inspector inspected the vehicle. However, no information was provided regarding why the air bags did not deploy. The failure mileage was approximately 8,000.
- Back over prevention
The contact owns a 2025 BMW X5. The contact stated that while reversing, the back-over prevention camera display audio system failed to function as intended. The back-over prevention camera audio alert failed to beep when the vehicle was close to other vehicles or objects. The vehicle was taken to…
The contact owns a 2025 BMW X5. The contact stated that while reversing, the back-over prevention camera display audio system failed to function as intended. The back-over prevention camera audio alert failed to beep when the vehicle was close to other vehicles or objects. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that a computer test was performed; however, the failure was not duplicated. Additionally, the technician test drove the vehicle, but the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact had a neck injury and stated that the failure of the back-over prevention system was an inconvenience. The manufacturer was not made aware of the failure. The failure mileage was approximately 30.
- Fuel/propulsion system · Vehicle speed control
We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked…
We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.
- Unknown or other
Incident Date: [XXX] Vehicle: 2025 BMW X5 xDrive50e Issue: car fire On [XXX], while operating my 2025 BMW X5 xDrive50e (purchased new on [XXX]), a malfunction warning appeared on the infotainment screen. Immediately following this alert, the vehicle cabin filled rapidly with smoke. Upon stopping…
Incident Date: [XXX] Vehicle: 2025 BMW X5 xDrive50e Issue: car fire On [XXX], while operating my 2025 BMW X5 xDrive50e (purchased new on [XXX]), a malfunction warning appeared on the infotainment screen. Immediately following this alert, the vehicle cabin filled rapidly with smoke. Upon stopping and exiting the vehicle, I observed flames coming from underneath the car. The fire quickly spread to the rear and trunk area of the vehicle. The car is likely a total loss. This fire created a life-threatening situation, as the cabin filled with smoke while the vehicle was in motion, requiring an emergency exit before the flames spread. A police report was filed on the date of the incident ([XXX]); a copy of the report is pending. My insurance provider has been notified and is scheduled to inspect the vehicle early next week. Prior to this event, the vehicle had not been involved in any collisions and had no aftermarket modifications. The vehicle is currently located at All Star Collision in Farmingdale, though it is expected to be relocated by Progressive, my insurance carrier, in the near future. A police report was filed today but I have yet to receive a copy. I'm happy to provide if needed upon receipt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Warnings · Forward collision avoidance › Automatic emergency braking · Service brakes
While attempting to park forward into a handicapped parking space, the car lurched forward approximately 4 feet instead of braking/stopping. The braking system appeared to fail and the electrical/sensors/ADAS warnings did not engage. The vehicle drove over a cement parking block and struck a building shrub, signage and hvac unit.
- Electrical system · Power train
The vehicle shut off and would not start while at a stop light. It is new: under one year old and still within warranty. The error was a “Restart not possible. Drivetrain fault” as shown in the picture. My safety as well as my passenger’s were put at risk due to being in a congested roadway and…
The vehicle shut off and would not start while at a stop light. It is new: under one year old and still within warranty. The error was a “Restart not possible. Drivetrain fault” as shown in the picture. My safety as well as my passenger’s were put at risk due to being in a congested roadway and unable to move. After attempting to restart the system software, I then observed a “High voltage battery” warning. At that point my passenger and I exited the vehicle. As I was on the phone with emergency roadside assistance while out of the vehicle for about 10 minutes, the vehicle was able to start with the warning now displaying “Drivetrain. You can continue driving. Have the problem checked by your local service center.” I hesitantly drove the vehicle home. While parked, I checked about 15 minutes later and the issue resurfaced (as pictured). The problem has not yet been taken to the dealership. It will be tomorrow. The issue has not yet been inspected by any other representatives. There were no warning signs whatsoever before the issue occurred. The vehicle simply shut off, and upon attempting restart the aforementioned errors were observed.
- Air bags · Forward collision avoidance › Warnings · Seat belts
On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported…
On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-deployment event Three fault codes in the airbag control module (ACSM) post-crash The crash algorithm activated and reset ΔV reached approx. 12.4 mph longitudinal Forward Collision Mitigation system issued an acute warning 0.5 seconds before impact BMW states the “impulse was not sufficient” to trigger restraint deployment BMW has refused to provide: The deployment thresholds (ΔV criteria) for airbags or pre-tensioners Any engineering explanation for why restraint systems did not activate Any technical rationale for the ACSM fault codes Any escalation beyond Customer Relations All I have been given is an unsigned summary letter and the raw EDR file. BMW Customer Relations stated that engineering is “not customer-facing” and that no additional information will be provided. This leaves serious concerns that: The restraint systems did not function properly in a real-world impact. BMW is refusing to disclose the engineering basis for its conclusions. Consumers may be at risk if this is a repeatable failure mode. I am requesting NHTSA review this incident as a potential defect in the airbag, pretensioner, and/or crash-sensing system in the 2025 BMW X5. I can provide the EDR report, photos, BMW’s letter, and full correspondence upon request. VIN: [XXX] Mileage: ~10,700 Crash Date: 09/02/2025 BMW Case #: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train
drivetrain lights came on out of no where. i was coming to a red light and when car stopped the light on dash came on and message came on for drivetrain malfunction. Car was turned off and on and message went away. Car was brought to dealer and they were able to diagnose saying 3 injector problem…
drivetrain lights came on out of no where. i was coming to a red light and when car stopped the light on dash came on and message came on for drivetrain malfunction. Car was turned off and on and message went away. Car was brought to dealer and they were able to diagnose saying 3 injector problem and need to replace cylinder head. Was told this a problem with the new V8 engines. can be dangerous if driving and message is gone and continue driving.
- Service brakes, hydraulic
The contact owns a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to brake smoothly. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was…
The contact owns a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to brake smoothly. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the parts were not yet available. The contact stated that the parts had not been available since 2024, when the recall was initiated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Steering · Steering › Column
See attached document for complaint.
- Electrical system · Power train · Unknown or other
While driving my 2025 BMW X5 xDrive50e, a “Power Supply Malfunction – Stop Vehicle Immediately” warning appeared on the dashboard, advising me to pull over and call roadside assistance. The vehicle had previously been repaired for the same issue at Braman BMW in Miami, but the malfunction recurred…
While driving my 2025 BMW X5 xDrive50e, a “Power Supply Malfunction – Stop Vehicle Immediately” warning appeared on the dashboard, advising me to pull over and call roadside assistance. The vehicle had previously been repaired for the same issue at Braman BMW in Miami, but the malfunction recurred the next day after getting it back. Prior to this, the car was out of service for 103 days following an accident due to BMW’s inability to supply a backordered acceleration sensor. The repair was completed in August 2025. The repeated “Power Supply Malfunction” messages raise concerns about the reliability of the electrical and hybrid power systems and potential loss of power while driving. The issue has been confirmed and documented by Braman BMW. The component remains under BMW inspection.
- Back over prevention › Rearview system braking
The rear cross traffic alert on this vehicle either does not work at all or, when it does work, it is ineffective in warning the driver. I brought the vehicle into my BMW dealer and they told me that it is operating as intended. In most cases, when backing out of a parking space or my driveway…
The rear cross traffic alert on this vehicle either does not work at all or, when it does work, it is ineffective in warning the driver. I brought the vehicle into my BMW dealer and they told me that it is operating as intended. In most cases, when backing out of a parking space or my driveway, I get no warning at all. In some cases, I did get some faint warning that was not obvious enough to actually get my attention. Many times, when I was backing up, I almost was hit by a passing car because I expected to get a warning and did not. There is a very large number of complaints about this problem on the internet. Unfortunately, I did not see these complaints before buying the vehicle. Had I known that this safety feature was ineffective in what it was designed to do, I would not have bought the vehicle. I am actually considering selling vehicle after only 7 months of ownership and taking a loss as a result of this problem. If there is a loss to be taken, it should be by BMW not me as the consumer. I believe that BMW has committed fraud with respect to rear cross traffic alert. They falsely represent that the vehicle has rear cross traffic alert which is a material fact known by them to be false. Buyers, to their own detriment, rely on this false representation in deciding to buy the vehicle. The buyer is not getting an important safety feature that they paid for and the absence of the safety feature puts them at risk of a collision.
- Engine · Power train
While driving this new 2025 BMW X5 M60i vehicle with only 6200 miles, all of a sudden battery failure indicator came on in the middle of traffic, followed by drivetrain failure / malfunction indicator came on. BMW roadside assistance was contacted, and advised me to have vehicle stopped and pulled…
While driving this new 2025 BMW X5 M60i vehicle with only 6200 miles, all of a sudden battery failure indicator came on in the middle of traffic, followed by drivetrain failure / malfunction indicator came on. BMW roadside assistance was contacted, and advised me to have vehicle stopped and pulled over immediately and towed. Situation was dangerous as the traffic was flowing at 40 mph. Vehicle Eventually totally lost power. It was towed to local BMW dealership where it was purchased from. The dealership service department was able to reproduce the issue, confirmed that it was a cracked transmission casing, resulting in fluid leak, causing electrical failure and leading to mechanical failure. BMW head office was contacted By the dealership service department and new transmission was requested. Please refer to pages 3 and 4 of the service report attached for details. This is a brand-new vehicle, bought directly from dealership 5 months ago, and had been driven with caution and care. No prior indicators were ever noticed. My safety and safety of nearby vehicles was compromised due to the fact that power was suddenly lost and engine failure unexpectedly occured at such low mileage in fastr flowing traffic. It is incomprehensible that a brand-new vehicle such as this would all of a sudden develop a serious malfunction without prior warning, and have a cracked / broken transmission casing which was found to be leaking fluids. It seems it was defective to begin with.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010888Delivery Stop Flywheel
- 11009426Heat Management Module Return
- 11009002A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
- 11005213Delivery stop: oil pressure sensor
Every BMW X5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.