2001 Chevrolet Express
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Express › 2001
These records cover every 2001 Chevrolet Express. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2001 Chevrolet Express. Newest first.
Rifled air conditioning (rac) IS recalling 6 my 2001 chevrolet express private transport, my 2005 thomas built FS65, my 2006-2007 monitour bus, and my 2007 C-2 school bus vehicles built on freightliner, and gm chassis and equipped with ricon platform style wheelchair lifts. these vehicles fail to comply with the requirements of federal motor vehicle…
Risk and remedy
Risk
The user of the lift could be injured should the lift move unintentionally.
Remedy
Rac IS working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or rac at 1-800-627-1707.
Rifled air conditioning (rac) IS recalling 6 my 2001 chevrolet express private transport, my 2005 thomas built FS65, my 2006-2007 monitour bus, and my 2007 C-2 school bus vehicles built on freightliner, and gm chassis and equipped with ricon platform style wheelchair lifts. these lifts fail to comply with the requirements of federal motor vehicle safety…
Risk and remedy
Risk
A lift occupant can be injured should the lift begin to stow unintentionally.
Remedy
Rac IS working with ricon to correct the wheelchair lifts free of charge (please see 07e097). owners may contact ricon at 1-818-267-3000 or rac at 1-800-627-1707.
Owner complaints
45 complaints3 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system · Unknown or other
Vehicle shuts down during operation. I just saw there is a recall on your site saying same problem but mine didnt qualify. I have burned wires in harness to instrument panel. I found two wires at harness where code reader plugs into . O was able to ground them but now a couple months later same…
Vehicle shuts down during operation. I just saw there is a recall on your site saying same problem but mine didnt qualify. I have burned wires in harness to instrument panel. I found two wires at harness where code reader plugs into . O was able to ground them but now a couple months later same problem. I found burnt wires in harness and I cannot access to evaluate or replace. I've completed repairs myself, I am poor and dont know any honest affordable mechanics as I am capable of most reasonable repairs. I think my van falls under overheating panel warranty as described by this website. I still have 2 years of payments on van
- Service brakes, hydraulic · Service brakes, hydraulic › Antilock/traction control/electronic limited slip
On friday january 29TH 2010 I was involved in an accident. I rear ended a SUV. My 2001 chevrolet express van would not stop due to anti lock brake failure. When I applied the brakes the anti lock system took over and the brake pedal went to the floor. My vehicle continued forward never slowing down…
On friday january 29TH 2010 I was involved in an accident. I rear ended a SUV. My 2001 chevrolet express van would not stop due to anti lock brake failure. When I applied the brakes the anti lock system took over and the brake pedal went to the floor. My vehicle continued forward never slowing down until I struck the vehicle ahead of me. I would have been able to stop if the anti lock brakes had not taken over my vehicle. I had a more than a five second space between the vehicle in front of me. *Tr
- Seats
Tl*the contact owns a 2001 chevrolet express rv g1500. the contact stated that the front driver and passenger seats moved out of place while driving 30 mph. the vehicle has not been diagnosed by the dealer. the failure mileage was 179,000 and current mileage was 180,500.
- Engine and engine cooling
This relates to ea06-016. I own a 2001 chevrolet 3500 , engine defect has not been repaired as of this date. The vehicle started to stall as described in the defect report of july of 2006. I have in my possession 6 work orders from bringing the vehicle to my local chevrolet dealer-whiteman…
This relates to ea06-016. I own a 2001 chevrolet 3500 , engine defect has not been repaired as of this date. The vehicle started to stall as described in the defect report of july of 2006. I have in my possession 6 work orders from bringing the vehicle to my local chevrolet dealer-whiteman chevrolet in glens falls ny to diagnose and repair the stall/start problem. The oldest work order was dated 8/15/06 and the most recent on 3/23/07. I have asked for them to check service bulletins and with gm's maintenance help department. About this problem. So far they have not been able to diagnose or repair the problem because my stall/crank problem does not produce a code to trigger the service warning light in the vehicle. And they have told me that gm has no service bulletin or any information on this issue? My problem seems to be exactly what IS described in this preliminary investigation, vehicle will stall while driving and will crank without starting. This happens on an intermittent but regular basis, just not when the dealership has the vehicle in its service dept. The incident date listed below in the approximate date and mileage when incident first occurred. The number of failures listed IS just a guess, too many to really recall. Just wanted to indicate that it IS not a one time only incident. This vehicle IS used in as a work vehicle and makes short trips, used seasonally-not in the winter months. *ak
- Fuel system, other › Fuel injection system
Dt: the contact stated while driving vehicle stalled intermittently. The vehicle stalled when slowing down or when stopping. The vehicle was taken to the dealership, and the fuel injector pump was replaced. this repaired the vehicle.*ak updated 12/07/05. *Jb
- Fuel system, gasoline › Fuel injection system
Dt: the contact stated while driving the vehicle it stalled intermittently. also, it stalled when slowing down or when stopping. The vehicle was taken to the dealership, and the fuel injector pump was replaced. this repaired the vehicle.*ak
- Tires › Tread/belt
Dt: the contact stated the tread separated from the left rear tire. this happened on a rental car that the contact's husband was driving. the tire dealer could not determine the cause of the failure. *ak updated- the consumer struggled to maintain control of the vehicle, however he did managed to bring the vehicle to a safe stop. *Jb
- Tires › Sidewall
Sidewalls of tires split after only 38,000 miles on tires and are original tires for my 2001 chevy express van . tire style IS a steeltex radial R45 ( LT 245/75r16)*jb
- Equipment · Seats › Front assembly › Power adjust
Dt: contact owns a 2001 chevrolet express van. the contact stated the power pedestal bracket for the driver's seat broke. the general motors service dealer stated that the there was no reason for the bracket to break. the general motors manufacturer stated that they will not be responsible for…
Dt: contact owns a 2001 chevrolet express van. the contact stated the power pedestal bracket for the driver's seat broke. the general motors service dealer stated that the there was no reason for the bracket to break. the general motors manufacturer stated that they will not be responsible for the failure of the after market product installed by majestic because it was not the original equipment of the vehicle. majestic stated that the bracket that broke was a general motors product, and II was the responsibility of general motors to repair it. *ak
- Structure › Body › Door › Hinge and attachments
Dt:consumer bought vehicle new. Afterwards, consumer started having problem with the door handles which broke off. Consumer bought another van, later and the handles were the same. The van just purchased had the same problem. Each time consumer had handles replaced. consumer pays about $160 per…
Dt:consumer bought vehicle new. Afterwards, consumer started having problem with the door handles which broke off. Consumer bought another van, later and the handles were the same. The van just purchased had the same problem. Each time consumer had handles replaced. consumer pays about $160 per door. Consumer contacted general motors a few times, but general motors refused to answer to consumer's satisfaction.*ak
- Steering › Hydraulic power assist › Pump
Lost power steering and brakes, the power steering pump had broken
- Electrical system
While parked a fire erupted and flames came from between the dashdoard and windshield. *nm the complainant has a fleet of 50 delivery vans, including thirty-nine chevrolet vans, seven of which are the same make, model and year as the one that caught on fire.
- Steering › Gear box (other than rack and pinion)
The consumer had come to a stop sign and attempted to turn left and did so with great difficulty. the consumer noticed that each turn had become more difficult and was accompanied by grinding noises. *sc the consumer had the vehicle towed and it was discovered that the steering gear box had seized internally. *jb
- Tires › Tread/belt
While driving rear driver's tire tread separated. Consumer pulled and changed the tire. dealership will be notified. Firestone, lt24575r16. *Ak
- Vehicle speed control › Cables
Intermittently accelerator pedal would be stiff/hard for the consumer to depress. *ak when accelerating from a standing position or a very slow speed the pedal would not go down gradually when pushed harder, the vehicle would lurch forward. the cable was found frayed inside the cable shreath and was replaced. *sc *jb
- Fuel system, gasoline › Delivery › Fuel pump
The vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to the dealer for inspection. the mechanic informed the driver that the fuel pump needed to be replaced. *jb the fuel pump failed without warning. *sc
- Service brakes, hydraulic
I have a 2001 chevrolet express conversion van that has been nothing but grief since I bought it. It has already gone through 3 sets of brakes we have complained since day one about the braking problems with the van. my husband had an accident due to brake failure on the way to the dealership…
I have a 2001 chevrolet express conversion van that has been nothing but grief since I bought it. It has already gone through 3 sets of brakes we have complained since day one about the braking problems with the van. my husband had an accident due to brake failure on the way to the dealership when he first bought the van. it seems when you due conversions on these vans you are adding almost 2000 pounds to the original weight but they never upgrade the brakes to accommodate the additional weight and the brakes wear out faster and the van IS harder to stop. made complaints to gm they said go to the dealer the dealer said nothing was wrong or stated the conversion company was at fault vicious run around and nothing got accomplished we are waiting to get into court because we refused to pay for new brakes after we were told there was nothing wrong until the warranty ran out and they charged us $600 for brakes . the gear box fell out of the van the first day we bought it. there were other problems too gm does not stand by their products nor do they upgrade parts to accommodate any added weight or changes to the original body or engine. *nm
- Tires
2ND of 2 separate firestone steeltex blowouts a few weeks apart on chevrolet express van. *ak
- Tires
2 firestone steel tex tire blowouts a few months apart on chevy express van. *ak
- Engine and engine cooling › Engine › Diesel
2001 chevy van/6.5 diesel, head cracked dealership IS trying to replace only the one head /6 other diesel mechanics asked said that they both should be removed and replaced considering the diesel has only 68,000 km. van IS in the dealership every 8 thousand miles for one reason or another. *la
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe · Equipment › Electrical › Radio/tape deck/cd etc. · Steering › Hydraulic power assist system · Suspension · Visibility › Rearview mirrors/devices
Knocking on front end and faulty rear end. *la parts were replaced twice on the front and rear end of the vehicle. The radio was replaced, the power steering was noisy, the mirror vibrated when traveling at a high speed. The exhaust system was emitting white smoke. The vehicle was taken to the dealer for repairs over 15 times *jb
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Steering › Hydraulic power assist › Pump
While driving on the highway engine and brakes failed at the same time. vehicle was towed to the dealer, who determined that power steering shaft separated, and dealer replaced the power steering pump. *Ak dealer stated that vehicle required hydraulic assist; therefore, if vehicle looses hydraulic fluid, vehicle will loose both power steering and brake. *la
- Engine and engine cooling › Engine › Gasoline
2001 chevrolet express van has been towed into dealership twice, first at 4.833 miles and then at 13,833 miles due to engine running rough and stalling while traveling on highway. first occurence, dealer stated there was a technical service bulletin concerning this problem due to an a/c line…
2001 chevrolet express van has been towed into dealership twice, first at 4.833 miles and then at 13,833 miles due to engine running rough and stalling while traveling on highway. first occurence, dealer stated there was a technical service bulletin concerning this problem due to an a/c line routed too close to the distributor causing moisture to collect in distributor. on second tow, dealer stated the bulletin did not apply to this vehicle but once again the distributor cap was replaced due to moisture build up. numerous e-mails and phone calls to chevrolet/gm in an effort to have someone try and determine the cause of problem have yielded no results. manufacturer and dealership have both stated that there IS nothing more that can be done. vehicle was towed to same dealership on both occasions. vehicle has approximately 15,000 miles now.
- Electrical system › Ignition
While driving at 35 mph engine check light came on, and vehicle sputtered. moments later vehicle stalled. this problem happened twice. dealer blamed the problem on moisture in the distributor.*ak
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Brakes waering out too soon and grinding. *ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Hydraulic pump failres
Gm IS conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these…
Gm IS conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10242252This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10240344This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 10237671This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230697This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
Every Chevrolet Express model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.