2015 Chevrolet Express
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Express › 2015
These records cover every 2015 Chevrolet Express. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2015 Chevrolet Express. Newest first.
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Risk and remedy
Risk
High electrical resistance can increase the risk of a fire.
Remedy
GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply…
Risk and remedy
Risk
Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.
Remedy
GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.
Owner complaints
8 complaints
What owners report most
Latest complaints
- Fuel system, gasoline
The contact owns a 2015 Chevrolet Express. The contact stated that she could not place compressed natural gas into the tank of her vehicle. The contact was able to find the required gas in another state; however, the vehicle ran out of gas on the return home. The contact had initially towed the…
The contact owns a 2015 Chevrolet Express. The contact stated that she could not place compressed natural gas into the tank of her vehicle. The contact was able to find the required gas in another state; however, the vehicle ran out of gas on the return home. The contact had initially towed the vehicle to a local dealer and was informed that they did not have an available service technician to repair her vehicle. The contact then called Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) where she towed the vehicle after she was assured that the vehicle could be serviced by the dealer. After two weeks of remaining in the dealer's possession, the contact was also informed that the dealer did not have a service technician that could service her vehicle. The contact then called the manufacturer who contacted six dealers within her area and no dealer could help. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
- Engine
TL* the contact owns a 2015 chevrolet express. While driving various speeds, the vehicle stalled, restarted, and the charging system indicator illuminated. The contact called walker chevrolet (3940 carothers pkwy, franklin, tn 37067, 615-538-5184) and was informed to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 24,000.
- Latches/locks/linkages · Structure › Body
TL* the contact owns a 2015 chevrolet express. While the vehicle was stationary, all of the locks on the vehicle malfunctioned. The contact could not use the ignition key to open any of the doors. Champion chevrolet in reno, nevada was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 25,730.
- Electrical system › Ignition · Latches/locks/linkages
TL* the contact owns a 2015 chevrolet express. While the vehicle was stationary, all of the locks on the vehicle malfunctioned. The contact could not use the ignition key to open any of the doors. Champion chevrolet in reno, nevada was made aware of the failure and replaced all of the door locks and the ignition cylinder. The manufacturer was made aware of the failure. The failure mileage was 36,961.
- Service brakes
While driving out of a mountainous area, the brakes appeared to warp, which resulted in the van shaking violently when the brakes were applied. once we were back on level ground the brakes appeared to cool down and the shaking stopped when the brakes were applied. the front end alignment was done 11/16/17 by a dealership at 46,000 miles
- Electrical system · Suspension
TL-
- Service brakes
Brakes failed while driving down a hill in 2ND gear.
- Suspension · Tires
2015 chevrolet city express. consumer writes in regards to vehicle tires issue. consumer has previous complaints with different vehicles listed in artemis. *smd the consumer stated the tires were wearing out on the inside and outside edges prematurely. the alignment was checked and it was within the recommended specifications. *jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Sale of noncompliant school bus
NHTSA's Office of Chief Counsel received a report from a private attorney representing the estate of a child passenger in a 15 passenger van who died in a crash allegedly occurring when the van was being employed by a school district for student transportation. The attorney provided the agency with a bill of sale and…
NHTSA's Office of Chief Counsel received a report from a private attorney representing the estate of a child passenger in a 15 passenger van who died in a crash allegedly occurring when the van was being employed by a school district for student transportation. The attorney provided the agency with a bill of sale and accompanying documentation indicating that the van was sold in August of 2015 by Wiesner Chevrolet of Huntsville, Texas to the Trinity County Texas Independent School District. Sale of a vehicle that does not comply with the Federal Motor Vehicles Safety Standards (FMVSS) applicable to school buses when that vehicle is likely to be used significantly to transport preprimary, primary, and secondary school students to or from school or an event related to school constitutes a violation of Section 30112 of the Motor Vehicle Safety Act. The purpose of this AQ is to investigate the potential violation of the Act's prohibition of sales of a school bus that is not compliant to FMVSS.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011408This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008966This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007718This service bulletin explains how to identify possible DEF system contamination.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Every Chevrolet Express model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.