2014 Chevrolet Express
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2014 Chevrolet Express. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2014 Chevrolet Express. Newest first.
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Risk and remedy
Risk
High electrical resistance can increase the risk of a fire.
Remedy
GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply…
Risk and remedy
Risk
Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.
Remedy
GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles…
Risk and remedy
Risk
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
Remedy
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally…
Risk and remedy
Risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Risk and remedy
Risk
A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
Remedy
GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an…
Risk and remedy
Risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Remedy
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
Owner complaints
14 complaints
What owners report most
Latest complaints
- Air bags
My worry is the airbag. Is it a Takata airbag? From my understanding these airbags are dangerous. So is there a recall to have them fixed. And if so , can I take it to my local chevy dealer.
- Fuel/propulsion system
Leaking gasoline under vehicle.Gas line leaking at connection to gas tank.Replacement gas line is discontinued and replacement can not be found.
- Fuel system, other
The contact owns a 2014 Chevrolet Express. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the vehicle with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic where it was discovered…
The contact owns a 2014 Chevrolet Express. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the vehicle with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic where it was discovered that the fuel regulator was leaking. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V500000 (Fuel System, Other). The vehicle was then towed to a dealer however, the dealer refused to service the vehicle. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 20,000.
- Electrical system
Currently have a recall on my vehicle (n172086770). since the original recall in 2018, I've made several attempts with the general motors to have this issue repaired. as of this date, 7/12/2020, they have been unwilling to fix the problem. I have several case numbers with the company because…
Currently have a recall on my vehicle (n172086770). since the original recall in 2018, I've made several attempts with the general motors to have this issue repaired. as of this date, 7/12/2020, they have been unwilling to fix the problem. I have several case numbers with the company because I've had numerous conversations with them. they keep changing the case numbers in an effort to discourage me from having the problem (a problem they caused) fixed. Please reference dot reference number 9064677 filed on or around 6/8/2020.
- Visibility › Power window devices and controls
TL* the contact owns a 2014 chevrolet express. The contact received notification of nhtsa campaign number: 18v295000 (visibility) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An…
TL* the contact owns a 2014 chevrolet express. The contact received notification of nhtsa campaign number: 18v295000 (visibility) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Electrical system
TL* the contact owns a 2014 chevrolet express. The contact stated that the air bag warning indicator suddenly illuminated. The contact took the vehicle to grand prize chevrolet buick GMC (located at 32 rte 304, nanuet, ny 10954, 854-367-7516) where it was diagnosed that the air bag sensor failed…
TL* the contact owns a 2014 chevrolet express. The contact stated that the air bag warning indicator suddenly illuminated. The contact took the vehicle to grand prize chevrolet buick GMC (located at 32 rte 304, nanuet, ny 10954, 854-367-7516) where it was diagnosed that the air bag sensor failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The approximate failure mileage was 77,000.
- Fuel/propulsion system
I have a fleet of 2011-2015 chevrolet express diesel cargo vans for my business. Each of them are on their 3RD replacement of the def tank heater kit gm p/n 84412924. It seems to die after use in the 80,000 mile range. Seems to be a poorly designed part having to do this.
- Service brakes
TL* the contact owns a 2014 chevrolet express. While slowing the vehicle down to stop, the brakes seized without warning. The vehicle was taken to blaise alexander chevrolet (405 alexander dr, muncy, pa 17756, 570-368-8677) where it was diagnosed that an unknown sensor needed to be replaced. The…
TL* the contact owns a 2014 chevrolet express. While slowing the vehicle down to stop, the brakes seized without warning. The vehicle was taken to blaise alexander chevrolet (405 alexander dr, muncy, pa 17756, 570-368-8677) where it was diagnosed that an unknown sensor needed to be replaced. The manufacturer was made aware of the failure and did not assist. The failure recurred and was not repaired. The failure mileage was approximately 36,000.
- Visibility › Power window devices and controls
TL* the contact owns a 2014 chevrolet express. The contact received notification of nhtsa campaign number: 18v295000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Chevrolet 112…
TL* the contact owns a 2014 chevrolet express. The contact received notification of nhtsa campaign number: 18v295000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Chevrolet 112 (2096 ny-112, medford, ny 11763, (631) 317-2348) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2014 chevrolet express. While the passenger seat was occupied, the air bag warning indicator turned on and off. The vehicle was taken to hobson chevrolet buick GMC (655 w southview dr, martinsville, in 46151, (765) 894-4163), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,241.
- Electronic stability control (esc) · Power train · Steering
Driving down a hill at 30 mph on a one lane curve the vehicle completely quit. I struggled to turn the wheel to the side of the road. It had 3/4 tank of fuel and only 7,000 miles on it. It would not start. Called and got a tow to chevy dealer where it was bought. They could not duplicate it. Have receipt and info from them.
- Electrical system · Engine · Fuel/propulsion system
Vehicle will shut off while driving. No warning signs. Will lose all power steering and unstable control. will not start after it shuts down for up to 24hrs. this vehicle also has a history of hard/trouble starting. when it turns over IS will go into protection mode "loss of power". this…
Vehicle will shut off while driving. No warning signs. Will lose all power steering and unstable control. will not start after it shuts down for up to 24hrs. this vehicle also has a history of hard/trouble starting. when it turns over IS will go into protection mode "loss of power". this problem started at 3,178 miles and has continued regularly up to the current 26, 050 miles. Jack wilson chevrolet of saint augustine has attempted to repair this vehicle eleven (11) times since the 2ND day after purchase. after obtaining all service records since this vehicle was new there have been 24 attempts at repairing this vehicle with no success. Here IS a list of repairs pulled from gm workbench service records. continual check engine light. dealer cannot find the issue. to date - I sold the vehicle back to dealer, they are selling, so it will be back on the road. list of services - 3,178 miles - engine block plug replacement 9,386 miles - roadside service battery test 9,400 miles - roadside service towing 9,404 miles - fuel tank fuel pump module replacement 9,692 miles - body wiring harness junction block replacement 14,398 miles - pass. Side instrument panel performance 14,434 miles - relay replacement 15,116 miles - connector reconnection 15,857 miles - ignition and start switch replacement 16,090 miles - engine control module replacement 16,090 miles - starter replacement 12 documented "check engine light" problems 6 documented times the vehicle stalled on the highway while driving 16 documented times vehicle would not start
- Seat belts
Driver's seat belt reel seized while the vehicle was parked so the belt could not be extended and buckled. The operator was not able to wear the seat belt as required by law. a second vehicle of the same make/model 2012 model year, ~4500 miles experienced the same problem in september 2013, it was brought to the chevrolet dealer and repaired under tsb 05-09-40-002g
- Air bags
I have been waiting over 5 weeks for the parts to come in to champion chevrolet in johnson city tn but every time I call they say that gm has not sent the parts to fix the airbag that IS on recall. Why must I wait this long to have a safety issue corrected. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011408This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007718This service bulletin explains how to identify possible DEF system contamination.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
- 11007154This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
- 11007123This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
Every Chevrolet Express model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.