2010 Chevrolet Express
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2010 Chevrolet Express. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2010 Chevrolet Express. Newest first.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an…
Risk and remedy
Risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Remedy
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
Main mobility IS recalling certain conversion vans built on model year 2008-2010 chevrolet express, 2009 GMC savana, and 2010 ford transit connect chassis, and fitted with certain braun wheelchair lifts. over time and with frequent use, the roll stop latches on the wheelchair lifts outer barrier may become bent or misaligned.
Risk and remedy
Risk
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. if this occurs when the lift platform IS in an elevated position, the wheelchairs occupant could fall and sustain injury.
Remedy
Main mobility IS working with braun to notify owners, and braun dealers will repair the vehicles, free of charge. main mobility has not provided a notification schedule. Owners may contact main mobility at 1-716-759-6811.
General motors has notified nhtsa of a defect in certain model year 2010 chevrolet express and GMC savana vans 2500, 3500 and 4500 series. some of these vehicles have a condition in which the generator may develop a low resistance short within the voltage regulator.
Risk and remedy
Risk
The low resistance short could eventually generate enough heat to result in an engine compartment fire.
Remedy
Dealers will inspect and replace any suspect generators if necessary free of charge. the safety recall began on april 12, 2010. owners may contact chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
General motors IS recalling certain model year 2009-2010 chevrolet express and GMC savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (hvac) control knobs that may fracture and spin on the control shaft.…
Risk and remedy
Risk
If this condition affects the defrost system when it IS required, it may decrease the driver's visibility, and could possibly result in a crash.
Remedy
Dealers will replace all hvac control knobs free of charge. the safety recall began on march 11, 2010. owners may contact chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
Owner complaints
15 complaints1 involved a crash1 involved a fire7 injuries
What owners report most
Latest complaints
- Air bags
My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a…
My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a problem with the air bag system, so I had driven an unknown amount of miles without any indication it was malfunctioning, even though the vehicle's computer had an indication of a problem. I have also had repeated intermittent indications of problems with the ABS and Stabilitrack systems, but their cause has never been identified.
- Air bags
The side airbags deployed while driving down the road at about 10 mph. We had just turned out of our driveway and heading to a stop sign at the highway. Luckily it happened before getting on the highway. nothing hit the van and no prior damage. My wife was driving and she has bruising on her arm…
The side airbags deployed while driving down the road at about 10 mph. We had just turned out of our driveway and heading to a stop sign at the highway. Luckily it happened before getting on the highway. nothing hit the van and no prior damage. My wife was driving and she has bruising on her arm and we both have ringing and sore ears. Sounded like a bomb went off inside the van. We were kind of disoriented and feel like we may have blacked out for a bit after it happened. We have not seeked medical yet but might in the next couple days if some of the issues don't get better.
- Electrical system · Exterior lighting
Last month the right side rear brake lite and blinker did not work and this month the drivers side tail lite doesn"t work . They replaced the main computer bcm last month ,waiting to see what they do this time. Both times I was on the hwy driving
- Power train
TL* the contact owns a 2010 chevrolet express. the contact stated that while driving at approximately 45 mph and attempting the go down a hill or a light slope, the vehicle revved and shook violently. The contact softly applied the brake pedal and slowed down to steady the vehicle. The vehicle was…
TL* the contact owns a 2010 chevrolet express. the contact stated that while driving at approximately 45 mph and attempting the go down a hill or a light slope, the vehicle revved and shook violently. The contact softly applied the brake pedal and slowed down to steady the vehicle. The vehicle was taken to a dealer where the vehicle was unable to be diagnosed. The manufacturer was made aware of the failure and stated the failure was an unknown issue. The contact stated that the manufacturer did not offer any assistance. The failure recurred several times and was not remedied. The failure mileage was approximately 5,000.
- Structure › Body
The frame of this vehicle behind the right rear wheel where the bolt goes through to secure the ambulance body to the frame has cracked. This has happened twice on this same vehicle. It was repaired once at a chevrolet dealership.
- Power train
Going up steep hills the trucks shudders very badly. This happens only at low speed and in 2ND and or 3 rd gear. This IS very dangerous and could cause a accident. this happened after gm issued a recall letter to have the transmission reprogramed. it worked fine before. no gm will not allow…
Going up steep hills the trucks shudders very badly. This happens only at low speed and in 2ND and or 3 rd gear. This IS very dangerous and could cause a accident. this happened after gm issued a recall letter to have the transmission reprogramed. it worked fine before. no gm will not allow the dealer to put the original programing back and transmission IS shuddering really bad going up hills. Told to manually sift transmission going up hills. which IS stupid because it IS a automatic transmission. Very unhappy about this. There was nothing wrong with this vehicle until gm issued a service letter. This will cause a accident . Because the truck shakes so badly. Gm told me they will not fix it or do anything for it. spent 3 hours on the phone with gm and they basically told you are up a creek without a paddle and go luck. truck still under warranty but gm will not fix it.
- Air bags
TL* the contact owns a 2010 chevrolet express. The contact received a notification for nhtsa campaign number: 14v117000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Suspension
TL* the contact owns a 2010 chevrolet express van. The contact stated that while making a turn, the steering wheel shook uncontrollably and became very hard to maneuver. The contact was a certified mechanic who diagnosed that the lower isolation grommet on the front shock failed. The vehicle was…
TL* the contact owns a 2010 chevrolet express van. The contact stated that while making a turn, the steering wheel shook uncontrollably and became very hard to maneuver. The contact was a certified mechanic who diagnosed that the lower isolation grommet on the front shock failed. The vehicle was repaired. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 65,000.
- Seat belts
TL* the contact owns a 2010 chevrolet express. The contact stated that while driving approximately 5 mph, another vehicle crashed into the front driver's side which caused the vehicle to flip over and then landed on all four wheels. There were five occupants in the vehicle that suffered from…
TL* the contact owns a 2010 chevrolet express. The contact stated that while driving approximately 5 mph, another vehicle crashed into the front driver's side which caused the vehicle to flip over and then landed on all four wheels. There were five occupants in the vehicle that suffered from injuries to the back, including lacerations and contusions to the body. One of the passenger was ejected from the vehicle and fractured their pelvis and femur. The front driver's side seat belt buckle unlatched independently however, the driver did not sustain any injuries. A police report was filed of the incident. The vehicle was destroyed and towed to a salvage facility. The manufacturer was not notified of the defect. The failure mileage was unavailable.
- Electrical system
TL* the contact owns a 2010 chevrolet express cargo van. The contact stated that the connectors and cables near the fuel tank were found to be burned. The vehicle was taken to the dealer for diagnosis but the mechanic stated that they could not determine the problem. The manufacturer was made aware of the failure. The failure mileage was 65,000.
- Electronic stability control (esc) · Engine · Service brakes
On october 23, 2012 at 3:00 pm the van pulled to the right while in a left turn, steering first to the right and then to the left when brakes were applied. van speed was about 25-30 mph, driver was able to control steering but only with force. light for stability control came on as steering…
On october 23, 2012 at 3:00 pm the van pulled to the right while in a left turn, steering first to the right and then to the left when brakes were applied. van speed was about 25-30 mph, driver was able to control steering but only with force. light for stability control came on as steering control was lost and was off when van stopped. engine rpm followed gas pedal lift, and brake apply. the van went onto the gravellecd shoulder of the road during this incident. *tr
- Electronic stability control (esc) · Engine · Service brakes
An operator reported in august of 2012 that "the engine dies after driving about 1 mile, then restarts." in september 2012 we had one operator document his finding over a two week period, his reports include: "9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of…
An operator reported in august of 2012 that "the engine dies after driving about 1 mile, then restarts." in september 2012 we had one operator document his finding over a two week period, his reports include: "9/14/12 left brake pull, going straight at 50 mph after about 1 to 2 miles of operation." "9/10/12 front brakes seemed to come on, speed dropped about 15 mph from 55 mph, this was within the first 4-5 miles traveled." "9/12/12 van pulled to right, right brake came on while going around a left hand corner , speed dropped 10 - 15 mph." 9/17/12 brales seemed to come on after 2 - 3 miles." "9/20/2012 right brake pull while leaving driveway of service center, making a right hand turn." all incidents occurred in the morning within the first 5 miles of operation, the operator was the only person in the vehicle and no dash or warning lights came on. *tr
- Electronic stability control (esc) · Engine · Service brakes
This vehicle has had multiple incidents of cutting out and stalling causing loss of steering and brakes, and just before it completely shuts down it will power back up. in april 2011 an operator stated "intermittently when making a left hand turn at approx. 10 - 15 mph with acceleration the…
This vehicle has had multiple incidents of cutting out and stalling causing loss of steering and brakes, and just before it completely shuts down it will power back up. in april 2011 an operator stated "intermittently when making a left hand turn at approx. 10 - 15 mph with acceleration the traction light comes on and van cuts out for a few seconds like someone shut off the key, it powers most of the way down and then will come back on its own." during this time the steering and brakes are compromised. in november 2011 an operator stated "powers down while operating, brakes lock up and power steering locks up, van pulls to the right in corners, seems to be ABS with no brakes applied in corners/" in november 2012 it was reported from 3 different operators that the van cut out and each of them almost lost control of the vehicle. reports included going 40-45 mph into a left hand curve, the engine suddenly started to lose power and there was a loss of steering and brakes, and the right hand tire went into the ditch on the right. another operator said the engine died and the vehicle almost went into the ditch, the vehicle was cold and they had just begun their trip. The 3RD operator said the wheel locked up at 40 mph within the first 1/2 mile. most of these incidents seem to happen within the first 3 miles of operation. *tr
- Engine · Fuel system, gasoline › Delivery › Fuel pump
I have been dealing with gm head office and their call ctr for over 1 + years. I have been telling them that there IS hesitation at the pedal at acceleration, constant noise from the engine - sounds like a machine gun. they are always telling me that these are "vehicle characteristics"!!!! I…
I have been dealing with gm head office and their call ctr for over 1 + years. I have been telling them that there IS hesitation at the pedal at acceleration, constant noise from the engine - sounds like a machine gun. they are always telling me that these are "vehicle characteristics"!!!! I don't believe them! then they put me on a oil consumption as I was almost out of oil for a 3 year old vehicle with only 40,000kms. they were monitoring this every 1,000 approx. I can smell gas in my oil, so they sent a sample off to cat, which they tell me everything was good, but I have never seen a report. then all of a sudden I receive a I received a call regarding a "recalibrating", so I take the equinox back into the shop....they call me back and state that I had a leaking "high pressure fuel pump", which has mixed gas & oil. I am not stupid as gm thinks - this IS not good! with gas mixing with your oil it changes the consistency and doesn't lubricate things like it should. can this type of thing cause a "runaway"? I think all of these should be recalled - I have been reading alot of peoples words on-line and many are having the same issue - I really don't think people know where to turn. in closing, can you please advise if anyone else has filled reports on this vehicle, IS there something more that should be done for me as I don't want to have a catastrophic failure with my family in the vehicle. someone has to be responsible here and I think gm should be more concerned with their customers & lives. thank you. *tr
- Vehicle speed control
TL* the contact owns a 2010 chevrolet express. The contact stated while driving 15 mph the ABS and stabilitrac warning lamps illuminated. The contact mentioned that the failure occurred twice and the vehicle stalled. The vehicle was taken to a local mechanic who diagnosed that the right rear wiring…
TL* the contact owns a 2010 chevrolet express. The contact stated while driving 15 mph the ABS and stabilitrac warning lamps illuminated. The contact mentioned that the failure occurred twice and the vehicle stalled. The vehicle was taken to a local mechanic who diagnosed that the right rear wiring harness was defective and needed to be replaced. The remedy failed to repair the problem. The vehicle was taken back to the local mechanic who diagnosed that the throttle sensor was defective and needed to be replaced. The manufacturer was made aware of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 39,000 and the current mileage was 48,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007718This service bulletin explains how to identify possible DEF system contamination.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007154This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
- 11007123This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
Every Chevrolet Express model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.