2017 Chevrolet Express
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Express › 2017
These records cover every 2017 Chevrolet Express. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2017 Chevrolet Express. Newest first.
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default…
Risk and remedy
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk and remedy
Risk
Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
Remedy
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
Risk and remedy
Risk
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
Remedy
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Risk and remedy
Risk
High electrical resistance can increase the risk of a fire.
Remedy
GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror.…
Risk and remedy
Risk
If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.
Remedy
GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16036.
Owner complaints
21 complaints1 involved a crash
What owners report most
Latest complaints
- Air bags
Airbags, Completely available to be inspected at any time, Passenger was struck by the airbags, has yet to be brought to a dealer
- Service brakes
The ABS/Traction control system has malfunctioned 3 separate times since purchase of the vehicle in 2017. The indicated fault is code C0110-04, Pump Motor Circuit Open. This fault has required the replacement of the Brake Control Computer (GM part# 19435407) and the Hydraulic Control Module (GM…
The ABS/Traction control system has malfunctioned 3 separate times since purchase of the vehicle in 2017. The indicated fault is code C0110-04, Pump Motor Circuit Open. This fault has required the replacement of the Brake Control Computer (GM part# 19435407) and the Hydraulic Control Module (GM part# 25879231). The first malfunction occurred in October 2020 at 48,594 miles, the second was November 2022 at 91,621 miles with the most recent fault in August 2024 at 147,411 miles. The fault has not affected the ability to stop the vehicle, but it does render the ABS/Traction Control System inoperative. The vehicle is a travel van with the majority miles being highway miles (very little city driving)
- Service brakes, hydraulic
The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control…
The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control module assembly needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 136,000.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Vehicle nearly went off road from ABS prematurely activating. ABS module needed. part number 84055065 unavailable through GM. Parked Van as it is too dangerous to drive.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Vehicles ABS went off while slowing to stop sign. Repair needed ABS Module part number 84055065. No part available through GM. Pulled vehicle from road as its super unsafe.
- Forward collision avoidance › Automatic emergency braking · Service brakes
ABS Module Blown. Van's ABS goes off when not needed. Pulls to the right. Part Number 84055065 needed. no replacement available.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Part Number 84055065 The ABS Module is defective and can not replace.
- Forward collision avoidance › Automatic emergency braking · Service brakes
The ABS lights began coming on and off in April of 2023. My certified mechanic checked codes and found no specific trouble from the available code information. The Abs lights eventually stayed on by November of 2023. Through more investigation, my mechanic determined that the ABS Module- C 84055066…
The ABS lights began coming on and off in April of 2023. My certified mechanic checked codes and found no specific trouble from the available code information. The Abs lights eventually stayed on by November of 2023. Through more investigation, my mechanic determined that the ABS Module- C 84055066 and ABS Pump Assembly- C 25879231 had ceased to function. He ordered the ABS parts ,(manufactured in Texas), and was informed that there were so many shops around the country waiting on those parts that we would have to wait months before the parts could be manufactured and delivered. My vehicle only had 40,000 miles on it when the ABS lights were illuminated on the dash. The parts did finally arrive and were installed. We also had to hire a separate ABS module programmer to reset the computer. The ABS module and ABS pump failure seams to be a completely defective system. I would hope these parts will be included in a nationwide recall. Thank you
- Service brakes
This module has now failed three times and Chevrolet has had this vehicle in one of their dealership lots since 10/5/2023 with no resolution and they've stopped communication with us.
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Abs warning light
The contact owns a 2017 Chevrolet Express. The contact stated that the ABS and stabili-trak warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ABS pump needed to be replaced. The vehicle was repaired under warranty, but the failure recurred.…
The contact owns a 2017 Chevrolet Express. The contact stated that the ABS and stabili-trak warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ABS pump needed to be replaced. The vehicle was repaired under warranty, but the failure recurred. The vehicle was taken to another local dealer, Hanes Chevrolet Company (11075 E. Main St, South Webster, OH 45682) where it was diagnosed and determined that there was internal corrosion, and that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,856.
- Forward collision avoidance › Automatic emergency braking
ABS & Traction Control Light Multiple Vans affected
- Visibility
The contact owns a 2017 Chevrolet Express. The contact stated while driving approximately 65 MPH, the driver's side exterior split mirror failed to operate correctly and the contact was unable to see the lane to his left, nor to the rear of the vehicle. The contact took the vehicle to the local…
The contact owns a 2017 Chevrolet Express. The contact stated while driving approximately 65 MPH, the driver's side exterior split mirror failed to operate correctly and the contact was unable to see the lane to his left, nor to the rear of the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed but not repaired. The contact researched and found NHTSA Campaign Number 16V700000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 75.
- Air bags · Electronic stability control (esc)
Service airbag, service traction control and service stabilitrac pop up on the driver information center screen randomly and go away randomly. I have noticed the airbag warning happens more frequently when the roads are wet. Vehicle was just at dealer for service and they couldn't find the problem. *tr
- Air bags
Air bag sensor has gone bad it's in the left door. *tr
- Electrical system · Electrical system › Wiring › Fuses and circuit breakers · Exterior lighting
TL* the contact owns a 2017 chevrolet express g-3500. While operating the vehicle, the tail lights and daytime running lamps on both the passenger and driver sides would not illuminate. The vehicle was taken to chevrolet of wayzata (16200 wayzata blvd, wayzata, mn) where the lights were replaced…
TL* the contact owns a 2017 chevrolet express g-3500. While operating the vehicle, the tail lights and daytime running lamps on both the passenger and driver sides would not illuminate. The vehicle was taken to chevrolet of wayzata (16200 wayzata blvd, wayzata, mn) where the lights were replaced, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the cause of the failure was due to a faulty fuse box. The fuse box was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 18,000. Vin IS invalid.*cw*jb
- Electrical system
TL- the contact sent the complaint via email to be used: on 5/08/19 after several complaints from our driver that the electrical system in our 2017 express chevy shutdown when hitting a bump or slamming the driver door we decided it was time to get it checked out van was not purchased from auto…
TL- the contact sent the complaint via email to be used: on 5/08/19 after several complaints from our driver that the electrical system in our 2017 express chevy shutdown when hitting a bump or slamming the driver door we decided it was time to get it checked out van was not purchased from auto nation chevy in lake worth fl,this dealer was not able to locate a problem the same described problem continued to persist,we decided to bring the van to the dealer from whom it was purchased schumacher chevy in north palm beach 05/13/19,upon keeping the vehicle for +/- a week this dealer concluded that the fuse center assembly was defective and replaced van was returned and remained problem free until late 6/2019 when our driver complained that the van was starting to act up again contacted schumacher via text to let them know we were having recurring issues on 7/4/19. During the days prior to 7/4/19 our employee who drives the van with the help of our other employee who was the passenger was able to record what goes on when the electrical system shuts down 7/8/19 the van shut down on interstate 95 at a speed of 65 mph. .When the van shut down at this speed our driver got spiked and in slowing down by stepping on the brakes caused the van to jackknife and spin twice hitting the center median with the right rear of the van two people in the van were saved from injury van was taken to schumacher chevy the next day,when they were not able to find the problem after a few days I made the decision to trigger the lemon law with general motors two months of investigation by gm personnel and their engineers they have come to a conclusion that this van IS not defective and are unwilling to accept any responsibility are now having the van repaired at the body shop to repair the right rear damage. *ln *dt jb *tp
- Service brakes
TL* the contact owns a 2017 chevrolet express 3500. While driving 35 mph, the brake light and ABS stabilized track light illuminated. The contact took the vehicle to an independent mechanic who inspected the vehicle and stated that the brake stabilizer system failed and the brake pump motor needed…
TL* the contact owns a 2017 chevrolet express 3500. While driving 35 mph, the brake light and ABS stabilized track light illuminated. The contact took the vehicle to an independent mechanic who inspected the vehicle and stated that the brake stabilizer system failed and the brake pump motor needed to be replaced. The vehicle was taken to mike anderson chevrolet (604 south jefferson street, ossian, in 46777, (260) 475-0713 where it was diagnosed that the brake pump motor needed to be replaced. The manufacturer was contacted and provided case number: 9-5526252281. The manufacturer stated that the vin was not included in nhtsa campaign number: 19v645000 (service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 59,231.
- Service brakes
My employer has three on a lease with bad master cylinder rear section proportioning valve not allowing cold driving rear brakes unless pumping brake pedal hard.
- Engine
We've had 4 instances of "engine power reduced" and check engine light, with no prior warning of issue on the dash display. I believe this IS due to an issue with the diesel particulate filter soot load tracking. The first 3 occurred on rural highway and the 4TH on a local highway at speed. the…
We've had 4 instances of "engine power reduced" and check engine light, with no prior warning of issue on the dash display. I believe this IS due to an issue with the diesel particulate filter soot load tracking. The first 3 occurred on rural highway and the 4TH on a local highway at speed. the power reduction IS immediate and severe enough that the vehicle rapidly loses speed and cannot keep up with traffic. had traffic been close or with a trailer, there would be risk of being rear ended due to the sudden loss of speed. I feel there should be some warning to give a few seconds even to put on hazards and prepare. The last two events had code: p2463, the dealer ran a service regen, but no fault was found. On the last one, the dealer gave me gm service bulletin #10-06-05-002g stating the gm would no longer cover the service regen under warranty for p2463 with no fault found. I the purchased an obd reader to monitor the dpf soot load and observed erratic behavior in the soot load, with 2 instances of the loading jumping over 100%, but apparently not enough to trip the check engine. I then contacted gm customer service to express my concern and share the data, the dealer then ran additional tests under gm's tech guidance, but in the end gm states that they could find nothing wrong and the vehicle IS operating as intended. I've attached the service records. The last record shows the dealer incorrectly listed my concern. My communications with gm customer service have all been phone calls.
- Service brakes · Vehicle speed control
ABS warning light randomly illuminates, you can stop, then restart the engine, and it will sometimes go out. cruise control randomly will not work
- Service brakes · Steering
My company just recently purchased dozens of 2017 chevy express vans. one of these new vans (16 miles on odometer) experienced a faulty brake booster mechanical issue which caused the brakes to engage while turning the steering wheel. the design of the brake booster integration with the…
My company just recently purchased dozens of 2017 chevy express vans. one of these new vans (16 miles on odometer) experienced a faulty brake booster mechanical issue which caused the brakes to engage while turning the steering wheel. the design of the brake booster integration with the power steering pump was part of the problem. this IS potentially fatal design flaw if you manufacture a vehicle that would engage the brakes just by turning the steering wheel.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011436This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sureunit is not suspect of a snap ring concern prior to installation.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011408This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008966This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007788This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
- 11007780This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
- 11007771This Preliminary information communicates diagnostic information for vehicles with transmission noise.
Every Chevrolet Express model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.