2013 Chevrolet Silverado 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Chevrolet › Silverado 3500 › 2013
These records cover every 2013 Chevrolet Silverado 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 Chevrolet Silverado 3500. Newest first.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk and remedy
Risk
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy
GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Owner complaints
26 complaints1 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Engine · Engine and engine cooling › Exhaust system › Emission control › Urea injection system (def) · Fuel system, diesel
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel…
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.
- Power train
Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.
- Electrical system · Power train · Unknown or other
The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.
- Electrical system · Power train
General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very…
General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.
- Engine · Engine and engine cooling › Engine › Engine control module (ecu/ecm)
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the…
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.
- Power train
Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.
- Electrical system · Power train
According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.
- Air bags
I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at…
I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.
- Engine · Service brakes · Unknown or other
Came to a stop at top of exit ramp truck continued to roll backwards brake light and ABS light came on, truck beeped three times coming up ramp, hit excellerator and truck engine did not respond. Hit emergency brake. Put truck in park and turn off ignition. truck refused to start. Extremely…
Came to a stop at top of exit ramp truck continued to roll backwards brake light and ABS light came on, truck beeped three times coming up ramp, hit excellerator and truck engine did not respond. Hit emergency brake. Put truck in park and turn off ignition. truck refused to start. Extremely dangerous stop to cut off as tractor trailer we're coming off interstate behind me full speed to truck stop (before this incident the truck had driven completely fine on a 60 mile drive all interstate except for maybe three miles. ). Truck IS still at the mechanic as they can not get truck started. Its been a week.
- Unknown or other
The dashboard has cracked in two places. One crack IS at the corner of the passenger air big and the other IS above the instrument cluster. The cracks lead me to suspect the dashboard IS either brittle or under stress. What will happen if the airbag deploys? Will the dashboard disintegrate and…
The dashboard has cracked in two places. One crack IS at the corner of the passenger air big and the other IS above the instrument cluster. The cracks lead me to suspect the dashboard IS either brittle or under stress. What will happen if the airbag deploys? Will the dashboard disintegrate and cause injury to the vehicle occupants. There IS no excuse for this bad dashboard given today's technology. My vehicle has never been in an accident so this should not be happening.
- Unknown or other
Exhaust IS leaking into cabin when stopped or parked
- Fuel/propulsion system
Bosch fuel pump IS failing sending metal filings throughout the engine. Gm IS aware of the problem on vehicle years 2011-2106 but has not issued a recall. Cost to repair 10,600.00 plus loss of vehicle since the repair takes over 40 hours.
- Fuel/propulsion system
Vehicle developed a fuel leak in the return fuel line located at the tank. the fuel line IS made of plastic, it has no protection around the fuel line, and IS located where natural debris may collect. In this particular incident an acorn became lodged next to fuel line and wore a hole in it. The…
Vehicle developed a fuel leak in the return fuel line located at the tank. the fuel line IS made of plastic, it has no protection around the fuel line, and IS located where natural debris may collect. In this particular incident an acorn became lodged next to fuel line and wore a hole in it. The result was a fuel leak only when the vehicle IS running/driven, and I was driving the vehicle at the time this occurred. The area where this fuel leak occurs IS also directly opposite of the diesel exhaust system which reaches 1200 degrees during the regeneration process. While driving with this leak the wind turbulence created under the vehicle caused diesel fuel to be distributed across the entire underside of the truck including the exhaust system which could have caused a fire. There have been vehicle fires reported but since the lines are plastic any evidence of them being damaged IS destroyed and the true cause of the fire left undetermined. This design defect should be looked at and corrected immediately to prevent any further property damage and harm to the public at large. I had the vehicle repaired and the dealer claims a rodent chewed through the line and caused the leak. The vehicle IS garaged kept and I do not live on a farm, plus there are many other items in the garage that a rodent would prefer over the fuel line. I have a video and the fuel line and the 2 acorns. The problem could have been prevented either by putting a shield to stop the debris from entering, moving the tank back 4 inches, and/or wrapping the fuel lines with a protective covering.
- Unknown or other
Exhaust manifold bolts broke off . due to cheap metal used.
- Engine
2013 chevrolet silverado k3500hd ltz crewcab 6.6L duramax : engine regularly fails to start. Since acquiring this pre-owned truck in june 2017 I have experienced three instances where the engine turns over while attempting to start but fails to do so. In all cases the attempt to start was made…
2013 chevrolet silverado k3500hd ltz crewcab 6.6L duramax : engine regularly fails to start. Since acquiring this pre-owned truck in june 2017 I have experienced three instances where the engine turns over while attempting to start but fails to do so. In all cases the attempt to start was made after the vehicle sat outside overnight. Vehicle was oriented with a slight uphill (5 degrees) nose up attitude. Battery (there are 2) condition tested well within specifications for state of charge,voltage and amperage. After having the truck towed to various service facilities none could find a cause for the no start condition. In every instance the truck would restart after having sat for a number of days. Prior to these incidents there have been also been an equal number of loud drive train noises when making a left turn from a standstill onto the highway. After entering the highway the vehicle performed normally except it was immediately followed by what can only be described as a hesitation/stumbling when accelerating moderately. None of these described conditions have been accompanied but any warning tones or mil indicators on the dashboard. Vehicle currently has approx. 209,000 miles and was originally sold new in 2013 and driven in texas before being brought to connecticut in jan 2017 from where I purchased it.
- Steering
Steering has locked up momentarily while turning at low speed into a parking lot. This has happened numerous times, but it IS very brief. Recently it has happened several times while driving in deep snow in the mountains in four wheel drive. It completely locks up for a second or so then breaks…
Steering has locked up momentarily while turning at low speed into a parking lot. This has happened numerous times, but it IS very brief. Recently it has happened several times while driving in deep snow in the mountains in four wheel drive. It completely locks up for a second or so then breaks free. it IS not to be confused with becoming difficult to steer, as if the power steering belt IS slipping - no it completely locks up. No noise IS present when this happens. No squealing belts, no grinding - no different noise of any kind. It just locks up, then breaks free. since it happens momentarily, it IS very difficult to investigate or duplicate. This has happened numerous times since the truck was brand new.
- Wheels
I have had 2 wheels crack at the valve stem area within the last 2 months. This causes the tire presure to drop to a dangerously low amount ( 20-30 psi). I felt the truck pulling to the right when the first wheel cracked and pulled over before anything blew. The second wheel was noticed when I was…
I have had 2 wheels crack at the valve stem area within the last 2 months. This causes the tire presure to drop to a dangerously low amount ( 20-30 psi). I felt the truck pulling to the right when the first wheel cracked and pulled over before anything blew. The second wheel was noticed when I was at a horse show. It was down to 22 psi. I put 75 psi in it and made it home (5 hours) and it had dropped to 65. This crack causes slow leak and it IS not detectable until the tires are very low.
- Steering
When making turns at slow speeds the steering randomly seems to lock-up and I have to put my full strentgh into the steering wheel to get the truck to turn. It will only happen for a split second and then act normally. But it has caused me to almost have several collisions with other vehicles. It…
When making turns at slow speeds the steering randomly seems to lock-up and I have to put my full strentgh into the steering wheel to get the truck to turn. It will only happen for a split second and then act normally. But it has caused me to almost have several collisions with other vehicles. It has been happening since the vehicle was new but seems to be progressively happening more often, I have taken the vehicle to the dealership where I purchased the truck but they can not find any problems nor can they get the vehicle to replicate the problem. Also--it seems to happen more when I am turning to the right,
- Steering
TL* the contact owns a 2013 chevrolet silverado 3500. While making a right turn at approximately 5 mph, the steering wheel became difficult to maneuver without warning intermittently. The vehicle was taken to an independent mechanic, but the failure was unable to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 100,000. The vin was unavailable.
- Fuel/propulsion system
While traveling on interstate 80, in iowa, the fuel transfer pump on rear fuel tank malfunctioned causing a pressurization of the forward fuel tank which resulted in fuel spray to from the forward fuel tank fill-neck. To stop the continuous loss of fuel , I had to pull fuse #18 from fuse box under…
While traveling on interstate 80, in iowa, the fuel transfer pump on rear fuel tank malfunctioned causing a pressurization of the forward fuel tank which resulted in fuel spray to from the forward fuel tank fill-neck. To stop the continuous loss of fuel , I had to pull fuse #18 from fuse box under hood for the rear fuel tank fuel transfer pump to shut it off. Rear fuel tank capacity IS 40 gallons and forward fuel tank IS 23.5. I estimate a loss of 20 gallons on highway before I discovered the problem. This system runs the engine from the forward fuel tank, and the forward fuel tank level IS maintained by a fuel pump which draws from the rear tank, not certain what caused this failure but if I had been sleeping in the truck, which I do as I operate this truck commercially for transport of rv's, there IS a good change that the loss of over 20 gallons on the ground could have ignited. Truck has been in shop for 3 days as of 11/7/14 and they have been unable to determine cause of malfunction. *tr
- Air bags
TL* the contact owns a 2013 chevrolet silverado 3500. While stopped in traffic, the vehicle was rear ended by another vehicle. The contact's vehicle crashed into the preceding vehicle and the air bags failed to deploy. The contact sustained injuries to the neck and back, which required medical…
TL* the contact owns a 2013 chevrolet silverado 3500. While stopped in traffic, the vehicle was rear ended by another vehicle. The contact's vehicle crashed into the preceding vehicle and the air bags failed to deploy. The contact sustained injuries to the neck and back, which required medical attention. The contact was uncertain if there were any injuries sustained by the other drivers or passengers. A police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
- Steering
When driving at slow speed and usually at low rpm, and turning right the steering locks up, if I pull to the left it usually clears the lock up. This problem occurs nearly every time I drive this vehicle, and its not getting better. I took the truck to the dealer to have it checked out and was told…
When driving at slow speed and usually at low rpm, and turning right the steering locks up, if I pull to the left it usually clears the lock up. This problem occurs nearly every time I drive this vehicle, and its not getting better. I took the truck to the dealer to have it checked out and was told that it IS normal and there was nothing they would do about it. I say there IS nothing normal about nearly hitting other vehicles because of power steering problem unless of course its a gm product and having a defect like this IS normal for them. *tr
- Steering
I drive a 2013 chevy siverodo 3500hd, diesel. I have had several incidents. The first about a year ago, turning sharply as I was backing out of the driveway, the power steering seemed to quit functioning making it very difficult to turn the wheel. The second time was shortly after while pulling…
I drive a 2013 chevy siverodo 3500hd, diesel. I have had several incidents. The first about a year ago, turning sharply as I was backing out of the driveway, the power steering seemed to quit functioning making it very difficult to turn the wheel. The second time was shortly after while pulling into a parking stall at a market. The same thing happened.it has happened countless times since then. I took the truck into the local chevy dealer to have this checked out, but they were not able to find anything. I tow a 5TH wheel trailer most of the time and am concerned that the steering may freeze up at higher speeds while traveling. It seems to occur at lower speeds like the power steering pump has issues. *tr
- Steering
I drive a 2013 chevy silverado 3500hd, diesel. I have had two incidents. the first about a month or two ago, turning sharply as I was backing out of the driveway, the power steering seemed to quit functioning making it very difficult to turn the wheel. the second time was last week while…
I drive a 2013 chevy silverado 3500hd, diesel. I have had two incidents. the first about a month or two ago, turning sharply as I was backing out of the driveway, the power steering seemed to quit functioning making it very difficult to turn the wheel. the second time was last week while pulling into a parking stall at a market. the same thing happened. I took the truck into the local chevy dealer today to have this checked out, but they were not able to find anything. I tow a 5TH wheel trailer about once a month and am concerned that the steering may freeze up at higher speeds while traveling. *tr
- Electrical system · Engine and engine cooling
The vehicle's engine compartment caught on fire following going through a car wash. I stopped after pulling across the street and noticed false fault indications on the display, followed by smoke blowing from the heater vents. I pulled into a parking space, raised the hood, and saw flames coming…
The vehicle's engine compartment caught on fire following going through a car wash. I stopped after pulling across the street and noticed false fault indications on the display, followed by smoke blowing from the heater vents. I pulled into a parking space, raised the hood, and saw flames coming from the left rear of the engine compartment as you face the vehicle. I borrowed a fire extinguisher from a store and put the fire out. I have received little information from gm in 2 1/2 months and nothing indicates to me they have taken this engine compartment fire seriously. had this occurred at speed, in traffic, etc. It would have created a very dangerous situation not only for myself but others in the area. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010546This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009118This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
Every Chevrolet Silverado 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.