2025 Chevrolet Silverado 3500

Recalls

1 recall names the 2025 Chevrolet Silverado 3500. Newest first.

• Fuel system, gasoline › Delivery › Fuel pump › Control/drive module

  Mar 5, 2026NHTSA 26V12900011,807 vehicles

  General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.

  Risk and remedy

  Risk

  An engine stall increases the risk of a crash.

  Remedy

  The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system4
2. Service brakes3
3. Power train3
4. Unknown or other2
5. Engine2
6. Fuel/propulsion system1
7. Trailer hitches1
8. Forward collision avoidance1
9. Structure1
10. Visibility/wiper1

Latest complaints

• Jun 19, 2026OH
  Power train
  We were pulling a 5th wheel camper on the highway at 62 mph. We experienced a series of sudden breaking sensations. Engine RPMs did not change during these events. We had been traveling for 45 minutes and decided to cancel our camping trip and return home because we were afraid of getting…

  We were pulling a 5th wheel camper on the highway at 62 mph. We experienced a series of sudden breaking sensations. Engine RPMs did not change during these events. We had been traveling for 45 minutes and decided to cancel our camping trip and return home because we were afraid of getting stranded away from home. The sensation felt like a sudden strong application of the rear brakes. It was very momentary. We turn around and shifted the transmission to "L" which limits the highest gear to 7. We did not have any more incidents. When we were close to home we shifted back to drive and the problem returned. We were concerned with a complete loss of control or motion if the problem got worse. We have an appointment to have the truck looked at next week. There were/are no diagnostics codes visible on the dash.

• May 18, 2026UT
  Electrical system
  The infotainment system regularly stops producing audio. This applies to all audio, including turn signal, navigation, radio and Apple Carplay. Yes, it's available to inspection. While it's not a huge safety concern, there have been a couple times it's quite working, and I was very distracted by…

  The infotainment system regularly stops producing audio. This applies to all audio, including turn signal, navigation, radio and Apple Carplay. Yes, it's available to inspection. While it's not a huge safety concern, there have been a couple times it's quite working, and I was very distracted by the audio cutting in and out. A few times I've driven down the road with my blinker on because I couldn't hear it blinking as it comes through the speakers. Yes, I've taken it to the dealer, they apply software fixes that they know won't correct the issue. It starts right back up a few days later. No, it has not been inspected by the manufacturer, other than their authorized service center. No warning prior to it appearing.

• May 7, 2026NYFire
  Fuel/propulsion system · Service brakes
  This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked…

  This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked at it and determined the fire started in the engine bay, below the master cylinder. He said this was a GM problem. As this truck was a replacement truck, for another broken down truck, we were outside the auto coverage on our insurance. The business property is covering the tool loss, and said it isnt worth going after GM as they make it impossible. I know this isnt the only vehicle this has happened to, and they simply refuse to even answer. I want to file a formal complaint against GM, and want them to cover the loss, the loss of use. This is a safety matter as this could have happened driving down the road and caused loss of life.

• Apr 14, 2026MN
  Forward collision avoidance › Adaptive cruise control · Unknown or other · Visibility/wiper
  On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing…

  On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. At approximately 6:26:56 PM, while traveling around 65 MPH, the forward collision/adaptive cruise system falsely detected a vehicle in my lane when none was present and applied sudden, hard braking without driver input. This caused a noticeable forward pitch of the vehicle. At approximately 6:27:13 PM, the system again indicated a vehicle ahead when there was none. Road conditions were wet, and this unexpected braking created a risk of loss of control or a rear-end collision. The systems involved include the windshield wipers and forward collision/adaptive cruise control. The vehicle is available for inspection upon request. There were no warning lamps prior to these incidents. The only indication was a false vehicle detection displayed on the instrument cluster and heads-up display. These issues have not yet been reproduced by the dealer, as they were just reported to both the dealership and GM. The vehicle has only been inspected by the dealership to date. The truck also has ongoing issues, including frequent audio cutting out (6+ service visits, unresolved) and intermittent failure of the camera system to activate, which has been previously documented and not corrected. Dashcam footage is available for both incidents and can be provided for review. These issues appear intermittent and without warning, making them difficult to anticipate or mitigate during normal driving. The unexpected nature of both the wiper malfunction and unintended braking increases the overall safety risk, especially in adverse weather and highway conditions.

• Feb 19, 2026NYFire
  Electrical system · Engine · Power train
  The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30…

  The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company hired a fire investigator, and they looked at the vehicle. They determined the fire originated on the lower firewall in the engine compartment. He paused his investigation, to await a representative of GM to be present for destructive analysis to determine exact cause. The GM case number is XXX. This vehicle had errored multiple times and did Regen every 2-300 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Feb 18, 2026CA
  Engine
  >Exhaust fumes are returned back in to the cab of the truck. >Exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. Short-term exposure…

  >Exhaust fumes are returned back in to the cab of the truck. >Exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. Short-term exposure leads to dizziness, headaches, and nausea, while long-term exposure can be fatal or cause lasting lung damage. >Truck was taken to dealer and verified by service to be an issue. I have attached the paperwork from that appointment. >The truck was fixed by the dealer and retuned with no initial exhaust smell. The exhaust fumes have began to enter the cab of the truck again. We have contacted a new dealership service department to have the truck inspected they have given us an appointment in a week from today.

• Sep 23, 2025NY1,500 mi
  Electrical system › Integrated trailer brake control · Trailer hitches
  The contact owns a 2025 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and towing a trailer or an RV, the brake pedal was depressed, and the trailer brake failed to engage. The contact stated there was no warning light illuminated. The contact stated that the…

  The contact owns a 2025 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and towing a trailer or an RV, the brake pedal was depressed, and the trailer brake failed to engage. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. The contact stated that the manual trailer brake was able to activate, and the trailer brake engaged to slow the trailer or the RV. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tow hitch wiring harness needed to be replaced. The contact stated that the tow hitch was factory installed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 1,500.

• Jul 2, 2025FL
  Service brakes · Unknown or other
  We were towing our 2025 Brinkley Z3100 Fifth Wheel and had a complete loss of trailer brakes with no warning or notification during a trip to and from the tennessee mountains from Florida. Had we not noticed the poor stopping ability it would have been an issue on any downhill grades as the trailer…

  We were towing our 2025 Brinkley Z3100 Fifth Wheel and had a complete loss of trailer brakes with no warning or notification during a trip to and from the tennessee mountains from Florida. Had we not noticed the poor stopping ability it would have been an issue on any downhill grades as the trailer is in excess of 14,000 lbs. We stopped disconnected and reconnected the 7 pin connector and brakes were restored. This happened 4 times. We have made an appointment with the service department at Davis Chevrolet in Gainesville Florida however the service writer (Paul) has already indicated that he feels it is a trailer problem with the interaction of the trailer. Internet searches show this is a common problem with the GM Products and a Service Bullitin has been issued for years 2023-2024. Ours is a 2025 with the identical issues. I think there could be many many more of these out there and hope the issue can be resolved. I can reproduce the problem and it meets the full description of the Service bullitin 6379278.

• Apr 10, 2025CO
  Power train

  Valve body failure. Truck IS 6 months old. Just hit 37000 miles. Engine brake disengaged, check engine light, trailering option disabled, and would not shift out of 1ST gear. Towed to dealership to be told valve body failed. Replacement part has been ordered and no eta on availability. Gm might need to buy my truck back!

• Mar 29, 2025MT
  Structure › Body

  Roof flex under certain conditions Car wash loud banging and movement of Roof lining Loud bang at pavement or bridge approaches. Dealer has inspected and verified with same model. GM does not recognize problem and has no fix,vehicles with sunroof have know problem because of reinforcement of Roof

• Mar 12, 2025TX
  Service brakes
  The trailer brake controller randomly shuts down. We have gone through our trailer meticulously and have found zero issues. We have used this trailer with other trucks without any issues. This truck brake controller is shutting down leaving the driver with out brakes. We almost had a wreck due…

  The trailer brake controller randomly shuts down. We have gone through our trailer meticulously and have found zero issues. We have used this trailer with other trucks without any issues. This truck brake controller is shutting down leaving the driver with out brakes. We almost had a wreck due to this. GM keeps telling us that it is a trailer issue however the trailer works perfectly with any other truck. Someone is going to die in a wreck of this is not addressed immediately.

• Jan 15, 2025KS
  Electrical system
  The tailgate is unlatching itself (electronically). This occurs every 30 seconds when the vehicle is parked. This is a safety issue because if someone is standing or walking behind the vehicle, the tailgate will open and injure them. Because the lights activate when the tailgate unlatches, the…

  The tailgate is unlatching itself (electronically). This occurs every 30 seconds when the vehicle is parked. This is a safety issue because if someone is standing or walking behind the vehicle, the tailgate will open and injure them. Because the lights activate when the tailgate unlatches, the battery was drained and the vehicle could not start. Thus damaging the life of the battery. This has occurred consistently for the last 2 days. The dealer has the part for the issue because the 2024 has a recall but 2025 (ours) does not. Please be advised, the drained and dead battery had left us stranded.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012027This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 11012007This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted.
• 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
• 11012001This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
• 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 11011991This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011946This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
• 11011879This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTC P24D6 or P0F37.
• 11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11011857This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
• 11011832This bulletin offers Information on Intellibeam Inop, Auto High Beam Headlamps, Side Blind Zone Inop, and/or Side Object Detection Inop.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
• 11011693This Preliminary information communicates how to recover the Image Processing Module.
• 11011687This Preliminary information communicationprovides information to the technician on installing Regular Production Option Code UVC Rearview Camera.Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 11011682This Preliminary information communicates recovery procedure after return to dealer message.
• 11011483This Preliminary information communicates to the dealer technician that DTC P244B may set due to water in the differential pressure sensor after a car wash. It relays that the concern is under investigation.
• 11011477This Preliminary information communicates an issue with setting up the trailering features if the trailer height is over 119 inches. Engineering is working on new video processing module software to correct this concern, but in the meantime customers can enter of 118 inches to allow the system to calibrate.
• 11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
• 11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11011471This Preliminary information communicates to the dealer technician that DTC P244B may set due to water in the differential pressure sensor after a car wash. It relays that the concern is under investigation.
• 11011443This Preliminary information communicates information on faulty replacement K111Fuel Pump Driver Control Module.
• 11011421This Preliminary information communicates the transmission noise investigation.
• 11011386This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
• 11011337This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011231This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
• 11011224This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011212This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11011018This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
• 11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
• 11010874This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
• 11010639This informational bulletin advises the tech and the customer of a normal DEF operation while under high load conditions and when the time is right to fill the DEF at that time frame.
• 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

Every Chevrolet Silverado 3500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.